Page 505 of 604
5057-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
Lay the tire on the ground with
the outer surface (valve stem)
facing up.
When stowing the tire, make
sure that the hoist assembly is
placed perpendicular to the
wheel opening.
Using the jack handle and adapter socket, tighten the spare tire
clamp bolt by turning it clockwise un til the tire is in the correct posi-
tion and two clicks are heard as the jack handle skips.
Install the inside spare tire
cover to the outside spare tire
cover.
Stow the jack and all tools.5
Va l v e s t e m
6
7
8
9
Page 506 of 604

5067-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
■The compact spare tire (vehicles with a compact spare tire)
●The compact spare tire is identified by the label “TEMPORARY USE
ONLY” on the tire sidewall.
Use the compact spare tire temporarily, and only in an emergency.
●Make sure to check the tire inflation pressure of the compact spare tire.
( P. 536)
■When the compact spare tire is installed (vehicles with a compact
spare tire)
The vehicle is lower when the compact spare tire is installed compared to
when standard tires are installed.
■When using the compact spare tire (vehicles with a tire pressure
warning system)
As the compact spare tire is not equipped with a tire pressure warning
valve and transmitter, lo w inflation pressure of the spare tire will not be
indicated by the tire pressure warning system. Also, if you replace the
compact spare tire after the tire pressure warning light comes on, the light
remains on.
■If you have a flat front tire on a road covered with snow or ice (vehi-
cles with a compact spare tire)
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
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2
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Page 507 of 604

5077-2. Steps to take in an emergency
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When trouble arises
HIGHLANDER_HV_U (OM48F02U)
WARNING
■When using the compact spare tire (vehicles with a compact spare
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compact
spare tire)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
• ABS & Brake assist
•VDIM
•TRAC
• Cruise control (if equipped)
• Dynamic radar cruise control (if equipped)
• Pre-Collision System (if equipped) • EPS
• Automatic High Beam
(if equipped)
• LDA (Lane Departure Alert) (if equipped)
• Intuitive parking assist
(if equipped)
• Navigation system (if equipped)
Page 508 of 604

5087-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
WARNING
■Replacing a flat tire
In cases such as when replacing tires, make sure to turn off the power
back door main switch ( P. 136). Failure to do so may cause the back
door to operate unintentionally if the power back door switch is acciden-
tally touched, resulting in hands and fingers being caught and injured.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires (vehicles with a tire pressure warning sys-
tem)
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters (vehicles with a tire pressure warning system)
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 413)
Page 509 of 604

5097-2. Steps to take in an emergency
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When trouble arises
HIGHLANDER_HV_U (OM48F02U)
NOTICE
■When stowing the flat tire
●Ensure that there is no object caught between the tire and the vehicle
underbody.
●Securely tighten the spare tire clamp bolt to hold the spare wheel car-
rier by the hook.
●Stow the flat tire in the spare tire location. Failure to do so may cause
damage to the spare tire carrier. Proper storage reduces the possibility
of injury in a collision or during sudden braking.
●Have the flat tire repaired and the spare tire replaced with it as soon as
possible.
■Proper storage of the spare tire
●Do not attempt to turn the spare tire clamp bolt without a tire on the
hoist assembly, as doing so may cause the wire cable to slip off of the
shaft inside the unit and the wire cable may not be able to be raised or
lowered. If the spare tire clamp bolt has been turned without a tire on
the hoist assembly and the wire cable cannot be raised or lowered,
contact your Toyota dealer.
●If the hoist assembly is slanted when
stowing a tire, the hoist assembly may
become stuck in the wheel opening
and the tire may not be raised prop-
erly, causing damage to the wheel or
the wire cable.
Page 510 of 604

5107-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. ( P. 514)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system. (P. 9 1 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 511)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 516)
● The 12-volt battery terminal conn ections may be loose or corroded.
If the hybrid system will not star t
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 229)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 511 of 604
5117-2. Steps to take in an emergency
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When trouble arises
HIGHLANDER_HV_U (OM48F02U)
One of the following may be the cause of the problem:
●One or both of the 12-volt batter y terminals may be disconnected.
● The 12-volt battery may be discharged. ( P. 516)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to st art the hybrid system if the power
switch is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
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Page 512 of 604
5127-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover,
cover the tip of the screwdriver with
a rag.
Press the shift lock override
button.
The shift lever can be shifted while
the button is pressed.
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
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