
5
1
8 6 5
4
3
2
AVENSIS_OM_OM20C20E_(EE)
9
7
6-3. Using the storage featuresList of storage features ......402
• Glove box ......................403
• Console box ..................404
• Overhead console .........404
• Cup holders/bottle holders ...........................405
• Coin box ........................407
Trunk features (sedan) ......408
Luggage compartment features (wagon)..............410
6-4. Using the other interior features
Other interior features ........417
• Sun visors ......................417
• Vanity mirror ..................417
• Power outlet ..................418
• Armrest ..........................419
• Trunk/luggage compartment
storage extension ..........420
• Panoramic roof shade (wagon) .........................421
• Coat hooks ....................423
• Assist grips ....................423 7-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................ 426
Cleaning and protecting the
vehicle interior ................. 430
7-2. Maintenance Maintenance requirements ................... 433
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ..................... 436
Hood.................................. 440
Positioning a floor jack ...... 442
Engine compartment ......... 443
Tires .................................. 458
Tire inflation pressure........ 475
Wheels .............................. 477
Air conditioning filter .......... 480
Wireless remote control/ electronic key battery ...... 482
Checking and replacing fuses ............................... 485
Light bulbs ......................... 490
7Maintenance and care
AVENSIS_OM_OM20C20E_(EE).book Page 5 Thursday, January 29, 20 15 1:47 PM

TABLE OF CONTENTS6
AVENSIS_OM_OM20C20E_(EE)8-1. Essential information
Emergency flashers ...........508
If your vehicle has to be stopped in an
emergency .......................509
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..........................511
If you think something is wrong ...............................518
Fuel pump shut off system (gasoline engine) .............519
If a warning light turns on or a warning buzzer
sounds .............................520
If a warning message is displayed .........................527
If you have a flat tire (vehicles with spare
tire) ..................................544 If you have a flat tire
(vehicles with
emergency tire
puncture repair kit) .......... 560
If the engine will not start ................................. 575
If the shift lever cannot be shifted from P .................. 577
If the parking brake cannot be released ......... 578
If the electronic key does not operate properly ........ 582
If the vehicle battery is discharged ...................... 585
If your vehicle overheats ... 590
If the vehicle becomes stuck................................ 593
8When trouble arises
AVENSIS_OM_OM20C20E_(EE).book Page 6 Thursday, January 29, 20 15 1:47 PM

13Pictorial index
AVENSIS_OM_OM20C20E_(EE)Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 303
To prevent freezing (windshield wiper de-icer)
*1. . . . . . . P. 384, 391
Precautions against car wash . . . . . . . . . . . . . . . . . . . . . . . . . P. 427
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 601
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 458
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 613
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 303
Checking/rotation/tire pressure warning system
*1 . . . . . . . . . P. 458
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 544, 560
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 440
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 440
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 602
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 590
Headlights/front position lights/daytime running
lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 232
Front fog lights
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Cornering/fog light
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 236
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 228
Tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 232
Stop lights
Back-up lights
*2
Shifting the shift lever to R. . . . . . . . . . . . . . . . . . . . . . . . P. 219, 225
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 232
Rear fog light
*1, 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
4
5
6
7
Light bulbs of the exterior lights for driving
(Replacing method: P. 490, Watts: P. 615)
*1: If equipped
*2: They may be located on the opposite side depending on the target region.
8
9
10
11
12
13
14
15
AVENSIS_OM_OM20C20E_(EE).book Page 13 Thursday, January 29, 2 015 1:47 PM

15Pictorial index
AVENSIS_OM_OM20C20E_(EE)Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 303
To prevent freezing (windshield wiper de-icer)
*1. . . . . . . P. 384, 391
Precautions against car wash . . . . . . . . . . . . . . . . . . . . . . . . . P. 427
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 601
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 458
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 613
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 303
Checking/rotation/tire pressure warning system
*1 . . . . . . . . . P. 458
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 544, 560
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 440
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 440
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 602
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 590
Headlights/front position lights/daytime running
lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 232
Front fog lights
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Cornering/fog light
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 236
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 228
Tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 232
Stop lights
Back-up lights
*2
Shifting the shift lever to R. . . . . . . . . . . . . . . . . . . . . . . . P. 219, 225
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 232
Rear fog light
*1, 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
4
5
6
7
Light bulbs of the exterior lights for driving
(Replacing method: P. 490, Watts: P. 615)
*1: If equipped
*2: They may be located on the opposite side depending on the target region.
8
9
10
11
12
13
14
15
AVENSIS_OM_OM20C20E_(EE).book Page 15 Thursday, January 29, 2 015 1:47 PM

441-1. For safe use
AVENSIS_OM_OM20C20E_(EE)
WARNING
■ SRS airbag precautions
●Do not hang coat hangers or other hard objects on the coat hooks. All of
these items could become projectiles and may cause death or serious
injury, should the SRS curtain shield airbag deploy.
●Do not attach anything to areas such as
a door, windshield glass, side door
glass, front or rear pillar, roof side rail
and assist grip. (Vehicles with emer-
gency tire puncture repair kit: Except for
the speed limit label →P. 564)
● Vehicles without smart entry & start sys-
tem: Do not attach any heavy, sharp or
hard objects such as keys and accesso-
ries to the key. The objects may restrict
the SRS knee airbag inflation or be
thrust into the driver’s seat area by the
force of the deploying airbag, thus caus-
ing a danger.
AVENSIS_OM_OM20C20E_(EE).book Page 44 Thursday, January 29, 2 015 1:47 PM

1974-1. Before driving
4
Driving
AVENSIS_OM_OM20C20E_(EE)NOTICE
■
If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
●It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire. ( →P. 544, 560)
■ When encountering flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle.
●Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have any authorized Toyota deale r or repairer, or another duly quali-
fied and equipped professional check the following.
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, trans-
mission etc.
● Lubricant condition for the bearings and suspension joints (where possi-
ble), and the function of all joints, bearings, etc.
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2054-1. Before driving
4
Driving
AVENSIS_OM_OM20C20E_(EE)
■Tire information
●Increase the tire inflation pressure to 20.0 kPa (0.2 kgf/cm2 or bar, 3 psi)
greater than the recommended value when towing. ( →P. 613)
● Increase the air pressure of the trailer tires in accordance with the total
trailer weight and according to the values recommended by the manufac-
turer of your trailer.
■ Trailer lights
Please consult at any authorized dealer or repairer, or another duly qualified
and equipped professional when installing trailer lights, as incorrect installa-
tion may cause damage to the vehicle’s lights. Please take care to comply
with your state’s laws when installing trailer lights.
■ Break-in schedule
Toyota recommends that vehicles fitted with new power train components
should not be used for towing trailers for the first 800 km (500 miles).
■ Maintenance
●Maintenance must be performed more frequently when using the vehicle for
towing due to the greater weight burden placed on the vehicle compared to
normal driving.
● Retighten all bolts securing the hitching ball and bracket after towing for
approximately 1000 km (600 miles).
■ Safety checks before towing
●Check that the maximum load limit for the towing hitch/bracket and hitch ball
is not exceeded. Bear in mind that the coupling weight of the trailer will add
to the load exerted on the vehicle. Also make sure that the total load exerted
on the vehicle is within the range of the weight limits. ( →P. 201)
● Ensure that the trailer load is secure.
● Supplementary outside rear view mirrors should be added to the vehicle if
the traffic behind cannot be clearly seen with standard mirrors. Adjust the
extending arms of these mirrors on both sides of the vehicle so that they
always provide maximum visibility of the road behind.
NOTICE
■When the rear bumper strengthening material is aluminum
Ensure the steel bracket part does not come directly in contact with that
area.
When steel and aluminum come into contact, there is a reaction similar to
corrosion, which will weaken the section concerned and may result in dam-
age. Apply a rust inhibitor to parts that will come in contact when attaching a
steel bracket.
AVENSIS_OM_OM20C20E_(EE).book Page 205 Thursday, January 29, 2015 1:47 PM

2664-5. Toyota Safety Sense
AVENSIS_OM_OM20C20E_(EE)■
Conditions in which the func tion may not operate correctly
In the following situations, the front sensor may be unable to recognize lane
markers causing the lane departure warning function to operate incorrectly.
However, this does not indicate a malfunction.
● When driving through an area, such as a tollbooth, a crossing or before a
ticket checkpoint
● When driving on a sharp curve
● When lane markers are extremel y narrow or extremely wide
● When the vehicle leans to one side an unusual amount due to a heavy load
or improper tire inflation pressure
● When the following distance between your vehicle and the vehicle ahead is
extremely short
● When the lane markers are yellow (These may be more difficult for the sys-
tem to recognize compared to white markers.)
● When the lane markers are broken, Botts’ dots (raised pavement markers)
or stones
● When the lane markers are on a curb etc.
● When lane markers are obscured or part ially obscured by sand, dirt, etc.
● When there are shadows on the road running parallel with lane markers, or
if a shadow covers the lane markers
● When driving on a particularly bright road surface, such as concrete
● When driving on a road surface that is bright due to reflected light
● When driving in a location where the light level changes rapidly, such as the
entrance to or exit from a tunnel
● When sunlight or the headlights of oncoming vehicles are shining directly
into the camera lens
● When driving on roads that are branching or merging
● When driving on a road surface that is wet due to rain, previous rainfall,
standing water, etc.
● When the vehicle experiences strong up-and-down motion such as when
driving on an extremely rough road or on a seam in the pavement
● When headlight brightness at nighttime is reduced due to dirt on the lenses,
or when the headlights are misaligned
● When driving on winding roads or roads that are uneven
● When driving on rough or unpaved roads
● When the windshield is dirty, or if raindrops, condensation or ice are adher-
ing to the windshield.
● When the heater is blowing to the feet, the upper part of the windshield may
get fogged up and have a negative effect.
● When cleaning the inside of the windshi eld, touching the lens or getting
glass cleaner on the lens may have a negative effect.
AVENSIS_OM_OM20C20E_(EE).book Page 266 Thursday, January 29, 2015 1:47 PM