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4787-3. Do-it-yourself maintenance
AVENSIS_OM_OM20C20E_(EE)
■When removing the wheel ornament (vehicles with the wheel cap clip)
■ When replacing wheels (vehicles with the tire pressure warning system)
The wheels of your Toyota are equipped with tire pressure warning valves
and transmitters (except for spare tire) t hat allow the tire pressure warning
system to provide advance warning in the event of a loss in tire inflation pres-
sure. Whenever wheels are replaced, tire pressure warning valves and trans-
mitters must be installed. ( →P. 460)
Remove the wheel ornament using the
wheel cap clip.
Wheel cap clip is installed in the trunk or
luggage compartment. (
→P. 561)
WARNING
■ When replacing wheels
●Do not use wheels that are a different size from those recommended in the
Owner’s Manual, as this may result in loss of handling control.
● Never use an inner tube in a leaking wheel which is designed for a tube-
less tire. Doing so may result in an accident, causing death or serious
injury.
■ When installing the wheel nuts
●Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tightened,
leading to bolt or disc wheel damage. In addition, the oil or grease can
cause the wheel nuts to loosen and the wheel may fall off, causing an acci-
dent and resulting in death or serious injury. Remove any oil or grease
from the wheel bolts or wheel nuts.
● Be sure to install the wheel nuts with the
tapered ends facing inward. Installing
the nuts with the tapered ends facing
outward can cause the wheel to break
and eventually cause the wheel to come
off while driving, which could lead to an
accident resulting in death or serious
injury.Tapered
portion
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Page 507 of 648

507
8When trouble arises
AVENSIS_OM_OM20C20E_(EE)8-1. Essential information
Emergency flashers ........... 508
If your vehicle has to be stopped in an
emergency ....................... 509 8-2. Steps to take in an
emergency
If your vehicle needs to be towed .......................... 511
If you think something is wrong ............................... 518
Fuel pump shut off system (gasoline engine) ............. 519
If a warning light turns on or a warning buzzer
sounds ............................. 520
If a warning message is displayed ......................... 527
If you have a flat tire (vehicles with spare
tire) .................................. 544
If you have a flat tire (vehicles with
emergency tire
puncture repair kit)........... 560
If the engine will not start.................................. 575
If the shift lever cannot be shifted from P .................. 577
If the parking brake cannot be released .......... 578
If the electronic key does not operate properly ........ 582
If the vehicle battery is discharged ....................... 585
If your vehicle overheats .... 590
If the vehicle becomes stuck ................................ 593
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Page 513 of 648
5138-2. Steps to take in an emergency
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8
When trouble arises
If your vehicle is transported by a flatbed truck, it should be tied down
at the locations shown in the illustration.
Use wheel chocks for front tires to prevent the vehicle from rolling.
Secure the vehicle by strapping the tires to the deck of the tow truck
as shown.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Using a flatbed truck
XFront XRear
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Page 517 of 648

5178-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Vehicles without smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
● Vehicles with smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ To prevent damage to the vehicle when using a flatbed truck
●Do not drive over the wheel chocks, as doing so may damage the tires.
● When lashing the front tires, do not tie down the vehicle over any parts
other than the tires (do not use parts such as the suspension).
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Page 518 of 648

5188-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge indicates that the temperature is
higher than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped pro-
fessional, as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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Page 523 of 648

5238-2. Steps to take in an emergency
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8
When trouble arises
*1: Seat belt reminders:The seat belts reminder sounds to alert the driver and passengers that
any of the seat belts of the occupied seats is not fastened. The buzzer
sounds for 30 seconds after the vehicle has reached a speed of at least
20 km/h (12 mph). Then, if the seat belt is still unfastened, the buzzer will
sound in a different tone for 90 more seconds.
*2: Parking brake engaged warning buzzer: A buzzer will sound if the vehicle is driven at a speed of approximately
5 km/h (3 mph) or more.
Master warning light A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
→ P. 527
Tire pressure warning light (if equipped)
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( →P. 524)
• Flat tire ( →P. 544, 560)
→ Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case the
light does not turn off even if the tire inflation pres-
sure is adjusted, have the system checked by any
authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system ( →P. 525)
→ Have the system checked by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional.
Warning lightWarning light/Details/Actions
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Page 524 of 648

5248-2. Steps to take in an emergency
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■Electric power steering system warning light (warning buzzer)
When the battery charge becomes insufficient or the voltage temporarily
drops, the electric power steering system warning light may come on and the
warning buzzer may sound.
■ When the tire pressure warning light comes on (vehicles with tire pres-
sure warning system)
Inspect the appearance of the tire to check that the tire is not punctured.
If the tire is punctured: →P. 544, 560
If the tire is not punctured:
Carry out the following procedure after the tire temperature has lowered suffi-
ciently.
● Check the tire inflation pressure and adjust to the appropriate level.
● If the warning light does not go out even after several minutes, check that
the tire inflation pressure is at the specified level and carry out initialization.
(→ P. 460)
The warning light may come on again if the above operations are conducted
without first allowing the tire temperature to lower sufficiently.
■ The tire pressure warning light may come on due to natural causes
(vehicles with tire pressure warning system)
The tire pressure warning light may come on due to natural causes such as
natural air leaks and tire inflation pressure changes caused by temperature.
In this case, adjusting the tire inflation pressure will turn off the warning light
(after a few minutes).
■ When using the spare tire (vehicles with tire pressure warning system)
As the spare tire is not equipped with a tire pressure warning valve and trans-
mitter, low inflation pressure of the spare tire will not be indicated by the tire
pressure warning system. Also, if you r eplace a flat tire with the spare tire
after the tire pressure warning light comes on, the light remains on.
■ Conditions that the tire pressure warning system may not function prop-
erly (vehicles with tire pressure warning system)
→ P. 466
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Page 526 of 648

5268-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
WARNING
■ When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavier than usual when operating, firmly
hold and operate it using more force than usual.
■ If the tire pressure warning light comes on (vehicles with tire pressure
warning system)
Be sure to observe the following precautions. Failure to do so could cause a
loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire infla-
tion pressure immediately.
● If the tire pressure warning light comes on even after tire inflation pressure
adjustment, it is probable that you have a flat tire. Check the tires. If a tire
is flat, change it with the spare tire and have the flat tire repaired by the
nearest authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
● Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you
could lose control of the steering wheel or the brakes.
■ If a blowout or sudden air leakage should occur (vehicles with tire
pressure warning system)
The tire pressure warning system may not activate immediately.
NOTICE
■To ensure the tire pressure warn ing system operates properly (vehi-
cles with tire pressure warning system)
Do not install tires with different specifications or makers, as the tire pres-
sure warning system may not operate properly.
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