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5768-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
One of the following may be the cause of the problem.
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 585)
● There may be a malfunction in the steering lock system. (vehicles
with smart entry & start system)
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally.
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Push and hold the engine switch about 15 seconds while depress-
ing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
The starter motor does not turn over, the personal/interior lights
and headlights do not turn on, or the horn does not sound
Emergency start function (Multidrive vehicles with smart entry &
start system)
1
2
3
4
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5778-2. Steps to take in an emergency
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8
When trouble arises
If the shift lever cannot be shifted from P
Set the parking brake.
Turn the engine switch to the “ACC” position (vehicles without
smart entry & start system) or ACCESSORY mode (vehicles with
smart entry & start system).
Depress the brake pedal.
Press the “SHIFT LOCK” but-
ton.
The shift lever can be shifted while
the button is pressed.
For vehicles with Multidrive: If the shift lever cannot be shifted
with your foot on the brake pedal, there may be a problem with
the shift lock system (a system to prevent accidental operation
of the shift lever). Have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped
professional, immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
1
2
3
4
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5788-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
If the parking brake cannot be released
●Vehicles with Multidrive: Shift the shift lever to P.
● Vehicles with manual transmission: Shift the shift lever to 1 or R.
● Turn the engine switch to the “LOCK” position (vehicles without
smart entry & start system) or off (vehicles with smart entry & start
system).
● Check that the parking brake indicator is off.
● Chock the tires.
● Stop the vehicle on a hard, flat surface.
In the event that the battery is discharged or switch operation
does not release the parking brake, the parking brake can be
released manually using the procedure below. This procedure
should be performed only if necessary, such as in an emer-
gency.
If the switch cannot be operated even when the battery is nor-
mal, the parking brake system may be malfunctioning. Have the
vehicle inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional immediately.
Before releasing the parking brake manually
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5798-2. Steps to take in an emergency
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8
When trouble arises
Lift the luggage mat. (→P. 409)
Take out the parking brake release tool from the trunk.
( → P. 545, 561)
Turn over the left side floor mat
in the trunk.
Remove or break the seal cov-
ering the releasing hole.
Push the parking brake release
tool in as far as it will go, mak-
ing sure that it does not move
when your hand is released,
and turn it clockwise until the
click sound is heard. (approx.
600 revolutions, approx. 20
minutes)
It spins free if rotate the releasing tool in counterclockwise direction.
After releasing the parking brake, make sure to remove the release tool
and place it in the tool tray.
Releasing the parking brake manually (sedan)
1
2
3
4
5
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5808-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
Take out the parking brake release tool from the luggage compart-
ment. (→P. 546, 561)
Lift the left side deck board. ( →P. 411)
Turn over the luggage box cap.
Remove or break the seal cov-
ering the releasing hole.
Push the parking brake release
tool in as far as it will go, mak-
ing sure that it does not move
when your hand is released,
and turn it clockwise until the
click sound is heard. (approx.
600 revolutions, approx. 20
minutes)
It spins free if rotate the releasing tool in counterclockwise direction.
After releasing the parking brake, make sure to remove the release tool
and place it in the tool tray.
Releasing the parking brake manually (wagon)
1
2
3
4
5
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5818-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
■When the seal is damaged
The seal needs to replace by any aut horized Toyota dealer or repairer, or
another duly qualified and equipped professional.
If the trunk/luggage compartment has flooded with water when the seal has
been broken or is missing (for example, if the vehicle has been left outside in
the rain with the trunk lid open or removed), the parking brake system will
need to be replaced.
■ Manual operation of the parking brake
The parking brake cannot be set manually.
WARNING
■ When releasing the parking brake manually
XVehicles without smart entry & start system
● Shift the shift lever to P (Multidrive) or 1 or R (manual transmission), turn
the engine switch to “LOCK” position and chock the tires.
Failure to do so may cause the vehicle to move, resulting in an accident.
● Turn the engine switch to “LOCK” position and check that the parking
brake indicator is off.
Failure to do so may cause the system to operate and turn the parking
brake release tool that is inserted, resulting in an injury.
XVehicles with smart entry & start system
● Shift the shift lever to P (Multidrive) or 1 or R (manual transmission), turn
the engine switch off and chock the tires.
Failure to do so may cause the vehicle to move, resulting in an accident.
● Turn the engine switch off and check that the parking brake indicator is off.
Failure to do so may cause the system to operate and turn the parking
brake release tool that is inserted, resulting in an injury.
NOTICE
■ When releasing the parking brake manually
●Be sure to turn the tool as far as it will go.
Stopping midway will cause switch operation to cancel and will cause the
parking brake system to fail.
● Use designated releasing tool only.
Using commercially available tool may damage the releasing hole and
unable to remove the hole.
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5828-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
If the electronic key does not operate properly
Use the mechanical key (→P. 122)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
For vehicles with smart entry & start system: If communication
between the electronic key and vehicle is interrupted ( →P. 152)
or the electronic key cannot be used because the battery is
depleted, the smart entry & start system and wireless remote
control cannot be used. In such cases, the doors can be opened
or the engine can be started by following the procedure below.
Locking and unlocking the doors
1
2
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5838-2. Steps to take in an emergency
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8
When trouble arises
Vehicles with Multidrive: Ensure that the shift lever is in P and apply
the brakes.
Vehicles with manual transmission: Ensure that the shift lever is in
N and depress the clutch pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
If any of the doors is opened or
closed while the key is being
touched to the switch, an alarm will
sound to indicate that the start
function cannot detect the key.
Press the engine switch within 10 seconds after the buzzer sounds,
keeping the brake pedal (Multidrive) or clutch pedal (manual trans-
mission) depressed.
In the event that the engine switch still cannot be operated, contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
■ Stopping the engine
Shift the shift lever to P (Multidrive) or N (manual transmission) and press the
engine switch as you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( → P. 482)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( →P. 89)
Starting the engine
1
2
3
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