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5178-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Vehicles without smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
● Vehicles with smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ To prevent damage to the vehicle when using a flatbed truck
●Do not drive over the wheel chocks, as doing so may damage the tires.
● When lashing the front tires, do not tie down the vehicle over any parts
other than the tires (do not use parts such as the suspension).
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Page 519 of 648
5198-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
Fuel pump shut off system (gasoline
engine)
Follow the procedure below to restart the engine after the system is
activated.Turn the engine switch to the “ACC” or “LOCK” position (vehicles
without smart entry & start system), or ACCESSORY mode or off
(vehicles with smart entry & start system).
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an
airbag inflates upon collision, the fuel pump shut off system
stops supplying fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
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Page 528 of 648
5288-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)Indicates a malfunction in the vehicle’s charging
system
→
Immediately stop the vehicle in a safe place
and contact any authorized Toyota dealer
or repairer, or another duly qualified and
equipped professional.
Indicates a malfunction in the brake system
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional
immediately.
Continuing to drive the vehicle may be dan-
gerous.
(If equipped)
Indicates a malfunction in the steering lock sys-
tem
A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Warning messageDetails/Actions
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Page 538 of 648

5388-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
Interior buzzerExterior buzzerWarning messageDetails/Actions
Once The electronic key is not
detected when an attempt is
made to start the engine.
→
Confirm the location of the
electronic key.
Once
3 times
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
engine switch was in a mode
other than off.
→ Bring the electronic key
back into the vehicle.
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P (Multidrive)
or N (manual transmission) and
the engine switch was not
turned off.
→ Turn the engine switch off
or bring the electronic key
back into the vehicle.
Once
Once
for 10
seconds
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the engine switch
off.
→ Turn the engine switch off
and lock the doors again.
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
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5408-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)Once
Contin-
uous
An attempt was made to lock
the doors using the smart entry
& start system while the elec-
tronic key was still inside the
vehicle.
→
Retrieve the electronic key
from the vehicle and lock
the doors again.
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door by pulling
on the outside door handle with
the electronic key still inside the
vehicle.
→ Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
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Page 541 of 648
5418-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
Once • When the doors were
unlocked with the mechanical
key and then the engine
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not
be detected in the vehicle
even after the engine switch
was pressed two consecu-
tive times.
→ Touch the electronic key to
the engine switch while
depressing the brake
pedal (Multidrive) or clutch
pedal (manual transmis-
sion).
Once
(Multidrive)
An attempt was made to start
the engine with the shift lever in
an incorrect position.
→Shift the shift lever to P
and start the engine.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Multidrive)
(Manual transmission)
(Flashes)
(Flashes)
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5438-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
Once The driver’s door was opened
and closed with the engine
switch turned off and then the
engine switch was put in
ACCESSORY mode twice with-
out the engine being started.
→
Press the engine switch
while depressing the brake
pedal (Multidrive) or clutch
pedal (manual transmis-
sion).
During an engine starting pro-
cedure in the event that the
electronic key was not function-
ing properly ( →P. 582), the
engine switch was touched with
the electronic key.
→ Press the engine switch
within 10 seconds of the
buzzer sounding.
Once The steering lock could not be
released within 3 seconds of
the engine switch being
pressed.
→
Press the engine switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Multidrive)
(Manual transmission)
(Flashes)
(Flashes)
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Page 565 of 648
5658-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
Connect the nozzle to the
valve.
Screw the end of the nozzle clock-
wise as far as possible.
The bottle should hang vertically
without contacting the ground. If
the bottle does not hang vertically,
move the vehicle so that the tire
valve is located properly.
Remove the cap from the bot-
tle.
Pull the hose out from the com-
pressor.
Connect the bottle to the com-
pressor.
Screw the end of the nozzle clock-
wise as far as possible.
5
6
7
8
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