Roadside Assistance......................2Contacting Roadside Assistance.......................... 2
Instructions for Transporters.................................. 3
Use a Flatbed Only 3Disable Self-Leveling (air suspension vehicles only) 3Activate Tow Mode 3Connect the Tow Chain 4Pull Onto the Trailer and Secure the Wheels 4
Safety Information..........................5Seat Belts....................................................................... 5
Wearing Seat Belts 5Wearing Seat Belts When Pregnant 6Seat Belt Pre-tensioners 6Testing Seat Belts 7Seat Belt Warnings 7
Child Safety Seats....................................................... 8
Guidelines for Seating Children 8Choosing a Child Safety Seat 9Seating Larger Children 11Installing Child Safety Seats 11Installing Seat Belt Retained Child Seats 11Installing ISOFIXChild Seats 12Attaching Upper Tether Straps 12Testing a Child Safety Seat 13Warnings - Child Safety Seats 13
Tesla Built-In Rear Facing Child Seats.............. 14
Usage Restrictions 14Opening 14Folding 15Seating a Child 16Warnings - Tesla Child Seats 17
Airbags.......................................................................... 18
Location of Airbags 18How the Airbags Work 19Types of Airbags 19Disabling the Passenger Front Airbags 20Inflation Effects 21Airbag Warning Indicator 21Airbag Warnings 21
Tire Care and Maintenance................................... 22
Maintaining Tire Pressures 22Inspecting and Maintaining Tires 23Replacing Tires and Wheels 24Using Tire Chains 25Tire Pressure Monitoring 25Understanding Tire Markings 27
Vehicle Loading.........................................................29
Load Capacity Labeling 29Calculating Load Limits 30Towing a Trailer 30Roof Racks 30
Disclaimers................................................................... 31
Vehicle Telematics/Data Recorders 31Quality Control 31
Declarations of Conformity.................................. 32
Key and Passive Unlocking System 32Tire Pressure Monitoring System 33Media Control Unit 33Radio Frequency Information 34
Reporting Concerns.................................................35
Contacting Tesla 35
Warranty..........................................36General Warranty Provisions............................... 36
Who is the Warrantor? 36What Vehicles are Covered? 36Multiple Warranty Conditions 36Limitations and Disclaimers 36Ownership Transfer 36Who Can Enforce this New Vehicle Limited Warranty? 37When Does the Warranty Period Begin and End? 37
Warranty Coverage................................................. 37
Basic Vehicle Limited Warranty 37Supplemental Restraint System Limited Warranty 37Battery and Drive Unit Limited Warranty 38
Exclusions and Limitations................................... 38
Warranty Limitations 38Additional Limitations and Exclusions 39Voided Warranty 40Damages 40
Obtaining Warranty Service................................ 40
Payment of Tax for Repairs 41Reasonable Time for Repairs 41Roadside Assistance (Japan) 41Modifications and Waivers 41
Dispute Resolution.................................................... 41Contents
Tire Care and Maintenance
Maintaining Tire Pressures Keep tires inflated to the pressures shown on
the Tire and Loading Information label, even if it differs from the pressure printed on the tireitself. The Tire and Loading Information labelis located on the center door pillar and is
visible when the driver’s door is open.The Tire Pressure indicator light on
the instrument panel alerts you if
one or more tires is under- or over-
inflated.
The Tire Pressure indicator light does not
immediately turn off when you adjust tire
pressure. After inflating the tire to the
recommended pressure, you must drive over
40 km/h for more than 10 minutes to activate
the Tire Pressure Monitoring System (TPMS),
which turns off the Tire Pressure indicator
light.
If the indicator light flashes for one minute whenever you power on Model S, a fault with
the Tire Pressure Monitoring System (TPMS) is detected (see TPMS Malfunction on page
26).
Checking and Adjusting Tire Pressures
Follow these steps when tires are cold andModel S has been stationary for over three
hours:
1. Remove the valve cap.
2. Firmly press an accurate tire pressure
gauge onto the valve to measure
pressure.
3. If required, add air to reach the
recommended pressure.
4. Re-check pressure by removing and re-
attaching the tire gauge.
5. If you added too much air, release air by
pressing the metal stem in the center of
the valve.
6. Recheck the pressure with the tire gauge
and adjust if necessary.
7. Replace the valve cap to prevent dirt from
entering. Periodically check the valve for
damage and leaks.Warning: Under-inflation is the most
common cause of tire failures and can
cause a tire to overheat, resulting in
severe tire cracking, tread separation, or
blowout, which causes unexpected loss of vehicle control and increased risk ofinjury. Under-inflation also reduces
Battery range and tire tread life.Warning: Check tire pressures using an
accurate pressure gauge when tires are
cold. It takes only about 1.6 kms of driving
to warm up the tires sufficiently to affect
tire pressures. Parking the vehicle in
direct sunlight or in hot weather can also affect tire pressures. If you must checkwarm tires, expect increased pressures.Do not let air out of warm tires in an
attempt to match recommended cold tire
pressures. A hot tire at or below the
recommended cold tire inflation pressure
is dangerously under-inflated.Warning: Do not use any tire sealant
other than the type provided in a Tesla tire repair kit. Other types can cause tire
pressure sensors to malfunction. If your Model S did not include a tire repair kit,
you can purchase one from Tesla Motors.
Safety Information
22Model S Quick Guide
Using Tire ChainsTesla has tested and approved Security Chain
Company (SCC) Model Z-563 chains for use
on the rear wheels. These chains must only be
used if your Model S has 245/45R19 rear tires
installed. Do not use chains on 21 inch tires.
When installing tire chains, follow the
instructions provided by the tire chain
manufacturer. Mount them as tightly as
possible.
When using tire chains:
• Drive slowly. Do not exceed 48 km/h.
• Avoid heavily loading Model S (heavy loads can reduce the clearance betweenthe tires and the body).
• Remove the tire chains as soon as conditions allow.
Note: Tire chains are prohibited in some
jurisdictions. Check local laws before installing
tire chains.Caution: Using non-recommended tire
chains, or using tire chains on other sized tires, can damage the suspension, body,wheels, and/or brake lines. Damagecaused by using non-recommended tire
chains is not covered by the warranty.Caution: Ensure that tire chains cannot
touch suspension components or brake
lines. If you hear the chains making
unusual noises that would indicate
contact with Model S, stop and
investigate immediately.
Tire Pressure Monitoring
Each tire should be checked monthly when
cold and inflated to the recommended
pressures that are printed on the Tire and
Loading Information label located on the
driver’s door pillar (see Maintaining Tire Pressures on page 22). If your vehicle has tires
of a different size than the size indicated on
the vehicle placard or tire inflation pressure
label, determine the proper tire inflation
pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring system (TPMS) that displays a tire pressuretelltale (Tire Pressure Warning) on the
instrument panel when one or more of your
tires is significantly under- or over-inflated.
Accordingly, when the Tire Pressure indicator
light displays on the instrument panel alerting
of tire pressure, stop and check your tires as
soon as possible, and inflate them to the proper pressure (see Maintaining TirePressures on page 22). Driving on a
significantly under-inflated tire causes the tire
to overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire
tread life, and may affect the vehicle's
handling and stopping ability.If Model S detects a fault with the
Tire Pressure Monitoring System
(TPMS), this indicator flashes for one
minute whenever you power on
Model S.
Note: Installing accessories that are not
approved by Tesla can interfere with the TPMS system.
Warning: The TPMS is not a substitute for
proper tire maintenance, including
manually checking tire pressures and
regularly inspecting the condition of tires.
It is the driver's responsibility to maintain
correct tire pressure, even if under- or
over-inflation has not reached the level
for the TPMS to trigger the Tire Pressure Warning on the instrument panel.
Resetting the TPMS Sensors
After replacing one or more wheels, the TPMS sensors must be reset to ensure tire pressurewarnings are accurate. However, note that theTPMS sensors do not need to be reset after
replacing a tire or rotating wheels.
Note: When changing to 21" wheels
(Performance Plus models), the TPMS may
generate false tire pressure warnings. Bring
Model S to a Tesla Service center for further
adjustment.
Note: Do not reset the TPMS sensors in an
attempt to clear tire pressure warnings.
Safety Information
Safety Information25
DisclaimersVehicle Telematics/Data RecordersThis vehicle is equipped with electronic
modules that monitor and record data from
various vehicle systems, including the motor,
Battery, braking and electrical systems. The
electronic modules record information about
various driving and vehicle conditions,
including braking, acceleration, trip and other
related information regarding your vehicle.
These modules also record information about
the vehicle’s features such as charging events
and status, the enabling/disabling of various
systems, diagnostic trouble codes, VIN, speed,
direction and location.
The data is stored by the vehicle and may be
accessed, used and stored by Tesla service
technicians during vehicle servicing or
periodically transmitted to Tesla wirelessly
through the vehicle’s telematics system. This
data may be used by Tesla for various
purposes, including, but not limited to:
providing you with Tesla telematics services;
troubleshooting; evaluation of your vehicle’s
quality, functionality and performance;
analysis and research by Tesla and its partners
for the improvement and design of our
vehicles and systems; and as otherwise may
be required by law. In servicing your vehicle,
we can potentially resolve issues remotely
simply by reviewing your vehicle’s data log.
Tesla’s telematics system wirelessly transmits
vehicle information to Tesla on a periodic
basis. The data is used as described above and helps ensure the proper maintenance of
your vehicle. Additional Model S features may
use your vehicle’s telematics system and the
information provided, including features such
as charging reminders, software updates, and
remote access to, and control of, various
systems of your vehicle.
Tesla does not disclose the data recorded in
your vehicle to any third party except when:
• An agreement or consent from the vehicle’s owner (or the leasing companyfor a leased vehicle) is obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla in a lawsuit. • Ordered by a court of law.• Used for research purposes without disclosing details of the vehicle owner or
identification information.
• Disclosed to a Tesla affiliated company, including their successors or assigns, or
our information systems and data
management providers.
In addition, Tesla does not disclose the data
recorded to an owner unless it pertains to a
non-warranty repair service and in this case,
will disclose only the data that is related to the repair.
Quality Control You might notice a few km on the odometer
when you take delivery of your Model S. This is a result of a comprehensive testing process
that ensures the quality of your Model S.
The testing process includes extensive
inspections during and after production. The final inspection takes place at Tesla Motors
and includes a road test conducted by a
technician.
Safety Information
Safety Information31
Battery and Drive Unit Limited WarrantyThe Model S lithium-ion battery (the “Battery”) and Drive Unit are extremely sophisticatedpowertrain components designed to withstand extreme driving conditions. You can rest easy
knowing that Tesla’s state-of-the-art Battery and Drive Unit are backed by this Battery and Drive
Unit Limited Warranty, which covers the repair or replacement of any malfunctioning or defective
Battery or Drive Unit, subject to the limitations described below. If your Battery or Drive Unit
requires warranty service, Tesla will repair the unit, or replace it with a factory reconditioned unit.
When replacing a Battery, Tesla will ensure that the energy capacity of the replacement Battery is
at least equal to that of the original Battery before the failure occurred. To provide you with even
more assurance, this Battery and Drive Unit Limited Warranty will also cover damage to your
vehicle from a Battery fire even if it is the result of driver error. (Coverage will not extend to
damage that had already been sustained before a Battery fire occurred, or to any damage if the
Battery fire occurred after your vehicle had already been totaled.) Your vehicle’s Battery and
Drive Unit are covered under this Battery and Drive Unit Limited Warranty for a period of 8 years or for the number of km/miles specified below for your Battery configuration, whichever comesfirst:
• 60 kWh - 200,000 km
• 85 kWh - unlimited km
Despite the breadth of this warranty, damage resulting from intentional actions (including intentionally abusing or destroying your vehicle or ignoring active vehicle warnings), a collision or accident (excluding from Battery fires as specified above), or the servicing or opening of the
Battery or Drive Unit by non-Tesla personnel, is not covered under this Battery and Drive Unit
Limited Warranty.
In addition, the Drive Unit is subject to the exclusions and limitations described in this New
Vehicle Limited Warranty. Damage to the Battery resulting from the following activities is also not covered under this Battery and Drive Unit Limited Warranty:
• Physically damaging the Battery, or intentionally attempting, either by physical means, programming, or other methods, to extend (other than as specified in your owner
documentation) or reduce the life of the Battery;
• Exposing the Battery to direct flame (excluding from Battery fires as specified above); or,
• Flooding of the Battery.
The Battery, like all lithium-ion batteries, will experience gradual energy or power loss with time and use. Loss of Battery energy or power over time or due to or resulting from Battery usage, is
NOT covered under this Battery and Drive Unit Limited Warranty. See your owner documentation for important information on how to maximize the life and capacity of the Battery.
Exclusions and Limitations
Warranty Limitations This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly orindirectly caused by, due to or resulting from normal wear or deterioration, abuse, misuse,
negligence, accident, improper maintenance, operation, storage or transport, including, but not
limited to, any of the following:
Warranty
38Model S Quick Guide
• Failure to take the vehicle to a Tesla Service Center or Tesla authorized repair facility upondiscovery of a defect covered by this New Vehicle Limited Warranty;
• Accidents, collisions, or objects striking the vehicle; • Any repair, alteration or modification of the vehicle, or the installation or use of fluids, parts or accessories, made by a person or facility not authorized or certified to do so;
• Improper repair or maintenance, including use of fluids, parts or accessories other than those specified in your owner documentation;
• Towing the vehicle;
• Improper winch procedures;
• Theft, vandalism, or riot; • Fire, explosion, earthquake, windstorm, lightning, hail, flood, or deep water;
• Driving the vehicle off-road, over uneven, rough, damaged or hazardous surfaces, including but not limited to, curbs, potholes, unfinished roads, debris, or other obstacles, or in
competition, racing or autocross or for any other purposes for which the vehicle is not
designed;
• Overloading the vehicle;
• Using the vehicle as a stationary power source; and
• The environment or an act of God, including, but not limited to, exposure to sunlight, airborne chemicals, tree sap, animal or insect droppings, road debris (including stone chips), industryfallout, rail dust, salt, hail, floods, wind storms, acid rain, fire, water, contamination, lightning
and other environmental conditions.
Additional Limitations and Exclusions
In addition to the above exclusions and limitations, this New Vehicle Limited Warranty does not
cover any of the following:
• Any corrosion or paint defects including, but not limited to, the following: • Corrosion from defects in non-Tesla manufactured or supplied materials or workmanship causing perforation (holes) in body panels or the chassis from the inside out;
• Surface or cosmetic corrosion causing perforation in body panels or the chassis from the outside in, such as stone chips or scratches; and
• Corrosion and paint defects caused by, due to or resulting from accidents, paint matching, abuse, neglect, improper maintenance or operation of the vehicle, installation
of an accessory, exposure to chemical substances, or damages resulting from an act of
God or nature, fire, or improper storage;
• Non-genuine Tesla parts or accessories or their installation, or any damage directly or indirectly caused by, due to or resulting from the installation or use of non-genuine Teslaparts or accessories:
• Certain individual items associated with the vehicle, including, but not limited to the tires, Mobile Connector, High Power Wall Connector, any future connectors, and related charging
adapters, which have separate warranties subject to their own terms and conditions;
• Windshield or window glass that is broken, chipped, scratched, or cracked, other than as a result of a defect in material or workmanship of a Tesla manufactured or supplied windshieldor window glass;
• General appearance or normal noise and vibration, including, but not limited to, brake squeal, general knocks, creaks, rattles, and wind and road vibration; and
• Maintenance services, including, but not limited to, the following:
• Standard 12 month diagnostics checks;• Wheel alignment or balancing;
• Appearance care (such as cleaning and polishing); and • Expendable maintenance items (such as wiper blades/inserts, brake pads/linings, filters, etc.).
Warranty
Warranty39
Voided Warranty
You are responsible for the proper operation of the vehicle and for receiving and maintaining detailed and accurate records of your vehicle’s maintenance, including the 17-digit Vehicle
Identification Number (“VIN”), servicing center name and address, mileage, date of service or
maintenance and description of service or maintenance items, which should be transferred to
each subsequent purchaser. You may void this New Vehicle Limited Warranty if you do not follow
the specific instructions and recommendations regarding the use and operation of the vehicle
provided in your Model S owner documentation, including, but not limited to:
• Complying with any recall advisories; • Carrying passengers and cargo within specified load limits; and• Making all repairs.
Although Tesla does not require you to perform all service or repairs at a Tesla Service Center or
Tesla authorized repair facility, this New Vehicle Limited Warranty may be voided or coverage
may be excluded due to improper maintenance, service or repairs. Tesla Service Centers and
Tesla authorized repair facilities have special training, expertise, tools and supplies with respect to
your vehicle and, in certain cases, may employ the only persons or be the only facilities authorized
or certified to work on certain parts of your vehicle. Tesla strongly recommends that you have all
maintenance, service and repairs done at a Tesla Service Center or Tesla authorized repair facility
in order to avoid voiding, or having coverage excluded under, this New Vehicle Limited Warranty.
The following will also void this New Vehicle Limited Warranty:
• Vehicles that have had the VIN defaced or altered or the odometer or other related system disconnected, altered or rendered inoperative so that it is difficult to determine the VINnumber or actual mileage;
• Vehicles that have been labeled or branded as dismantled, fire-damaged, flood-damaged, junk, rebuilt, salvage, reconstructed, irreparable or a total loss; and
• Vehicles that have been determined to be a total loss by an insurance company.
Damages Tesla hereby disclaims any and all indirect, incidental, special and consequential damages arisingout of or relating to your vehicle, including, but not limited to, transportation to and from a Tesla Service Center, loss of vehicle value, loss of time, loss of income, loss of use, loss of personal orcommercial property, inconvenience or aggravation, emotional distress or harm, commercial loss
(including but not limited to lost profits or earnings), towing charges, bus fares, vehicle rental,
service call charges, gasoline expenses, lodging expenses, damage to tow vehicle, and incidental
charges such as telephone calls, facsimile transmissions, and mailing expenses.
Tesla shall not be liable for any direct damages in an amount that exceeds the fair market value of
the vehicle at the time of the claim.
The above limitations and exclusions shall apply whether your claim is in contract, tort (including
negligence and gross negligence), breach of warranty or condition, misrepresentation (whether
negligent or otherwise) or otherwise at law or in equity, even if Tesla is advised of the possibility of such damages or such damages are reasonably foreseeable. Some states or provinces do not
allow the exclusion or limitation of indirect, direct, special, incidental or consequential damages,
so the above limitations or exclusions may not apply to you.
Obtaining Warranty Service To obtain warranty service, you must notify Tesla within the applicable warranty period, and
deliver the vehicle, at your expense, during regular business hours to a Tesla Service Center, or
such other repair facility designated by Tesla in the Tesla Japan Warranty Region. The location of the nearest Tesla Service Center may be obtained by visiting www.teslamotors.com. The location
of Tesla Service Centers is subject to change at any time and without prior notice.
Warranty
40Model S Quick Guide
Aairbag, front passenger, disabling 20
airbags 18
C CE certifications 32
chains 25child seatsdisabling front passenger airbag 20
installing and using 8
Tesla built-in rear facing 14contact informationroadside assistance 2
D
data recording 31
delivery mileage 31
door labels 29
E event data recording 31
F
FCC certifications 32
front passenger detection 20
G
GAWR 29
Gross Axle Weight Rating 29
Gross Vehicle Weight Rating 29
GVWR 29
H
hitches 30
I
IC certifications 32
ISOFIX child seats, installing 12
KkeyFCC and IC certifications 32
L
labelStatutory Plate 29
Tire and Loading Information 29
load limits 29
M
maintenancetires 22
mileage upon delivery 31
N NCC certifications 32
R radio frequency, FCC information 34
roadside assistance 2
roof racks 30
rotating tires 23
S
safety informationairbags 21
child seats 13
rear facing child seats 17
seat belts 7seat beltsin a collision 6
overview of 5
pre-tensioners 6
wearing when pregnant 6
seating capacity 29
seatsTesla built-in rear facing 14
service data recording 31
Statutory Plate 29
Index
Index43