
X
Opening: Pull on glove box lid release :
and fold down the glove box lid.
X Closing: Lift up the glove box lid with a
bit of force until it engages.
X Locking: Insert the key into the glove box
lock and turn it to position 3.
X Unlocking: Insert the key into the glove
box lock and turn it to position 2.
Storage tray* in center console X
Installing: Slide storage tray ;onto the
cones on the center console until it
engages audibly.
X Removing: Press levers :simultane-
ously towards the storage tray.
X Pull storage tray ;away from the center
console.
X Opening: Pull handle =.
X Closing: Swivel storage tray ;back
until it engages.
Parcel nets Parcel nets are located on the in-board
sides of the seat backrests.
i Vehicles equipped with an armrest* on
the driver’s seat, have a parcel net on the
passenger seat only.
i Each parcel net is intended for light-
weight items of below 0.9 lb (0.4 kg). Example illustration: Parcel net on passenger
seat
:
Parcel net
Drawer A drawer is located below the audio system.
X
Opening: Press on the center of
drawer :.
The drawer opens slightly.
X Pull drawer: to open completely.
X Closing: Press on drawer :until it
engages.
Storage compartment in the tailgate
(coupé only) If possible, you can stow the charging cable
in the storage compartment of the tailgate
(Y page 115).
! Do not place the charging cable in the
compartment for the roof bars of the roof system. If the charging cable is placed
there, the roof bars can be damaged when
the storage compartment is closed. For Loading and storing
107>> Controls.
* optional Z

Problems with the charging process
Problem Possible causes/consequences and
M
MSolutions The charge socket flap
does not open. The charge socket flap is not unlocked.
X Unlock the vehicle (Y page 53). The batteries of the key are discharged.
X Unlock the vehicle with the key manually (Y page 177).The charge socket flap is unlocked but the opening mechanism
is jammed.
X Lock and unlock the vehicle again.
If the opening mechanism is still jammed: X Contact an authorized electric drive smart center. The charging cable
cannot be inserted
into the vehicle power
socket. The vehicle power socket is locked.
X Make sure that the gear selector lever is in position P.The charging cable
plug cannot be
removed from the
vehicle power socket. The charging cable plug is not unlocked.
X Press the %button on the key.
The charging cable plug in the vehicle power socket is
released.
X Remove the charging cable plug from the vehicle power
socket. Online access to the vehicle
General G
WARNING
Observe the legal regulations of the coun-
try in which you are currently located when
using the "Vehicle Homepage". If the oper- ation of communications devices while
driving is permitted by law, use such devi-
ces only when traffic conditions permit you to do so safely. You can be distracted from
traffic events. There is a risk of an acci-
dent.
Only use the "Vehicle Homepage" before
and/or after a journey. With the "Vehicle Homepage", you can call
up remote query or remote configuration
functions of your vehicle. Calling up
remotely is possible with every computer
with Internet access and with many modern smart phones.
You can reach the "Vehicle Homepage" via
your web browser under the following
address:
http://vh.smart.com
i In order to use the "Vehicle Homepage",
you must agree to the general terms and
conditions and data protection provi-
sions.
Access to the "Vehicle Homepage" is free of charge for three years beginning with new
vehicle delivery. After expiry of the free 120
High-voltage battery>> Operation.

X
Set the value of the charge current to 12 A
and confirm.
X Press the encryption button on the pow-
erline adapter within three minutes.
When the powerline adapter shows a con-
nection, the connection process was suc- cessful.
i Observe the separate operating
instructions of the powerline adapter.
i Contact an authorized electric drive
smart center if you have any questions.
X Next, set the value of the charge current
to the desired value once again.
As soon as the vehicle establishes an Inter- net connection, you can also use the "Vehi-
cle Homepage" at home during the charging process. Changes you have made via the
"Vehicle Homepage" are adopted after the
charging process is complete. This data
transmission ends after approximately
three days. Intelligent charging management
If you wish to charge economically and with
minimal damage to the battery, you must set a departure time (Y page 90). This option to
optimize the charging process depends on
your electricity contract and the local
power supplier. Your vehicle detects this
option automatically. Depending on the
departure time which is set, the charging
process of the high-voltage battery may not be started immediately or may be inter-
rupted during the process. Front compartment
Service flap
Remove the service flap to check the bat-
tery coolant level, windshield washer res- ervoir level, and brake fluid level. Insert the service flap on the front of the
vehicle so that it does not get damaged or
dirty.
i
The service flap has a strap on the rear
side that ties it to the vehicle body. G
WARNING
Always turn the key to starter switch posi-
tion 0and remove the key from the starter
switch before opening the service flap.
If the windshield wipers should inadver-
tently be switched on, you could be seri-
ously injured by the wiper washer drive,
which is located just below the service
flap. G
WARNING
Make sure the service flap is locked while
driving. Otherwise, the service flap could
become detached and pose a hazard to you or others.
! Check the fill levels at regular inter-
vals.
! Carefully remove ice, snow, and any
other deposits from the air intake
grilles above the service flap to ensure
air intake at all times.
X Park the vehicle on level ground.
X Switch off the ignition.
X Engage the parking brake. Front compartment
123>> Operation. Z

Checking coolant level
X
Allow the coolant to cool down for at least
30 minutes.
X Remove the service flap and insert it on
the front of the vehicle (Y page 123).
X Perform a visual check of the fluid level
in coolant reservoir ;.
The coolant level must be between the
markings MAX and MIN.
X If necessary, add coolant.
Adding coolant X
Cover pressure cap :with a rag.
X Slowly turn pressure cap :approx-
imately Öturn counterclockwise to
release any excess pressure.
X Continue turning pressure cap :coun-
terclockwise and remove it.
X Add coolant as required. The coolant
level may not exceed the maximum filling level.
X Reinstall and tighten pressure cap :.
X Remount the service flap and close it
(Y page 123). Windshield/rear window washer system
Both the windshield and the rear window 6
washer are supplied from the windshield
washer reservoir. The recommended minimum filling level is
1.06 US qt (1.0 l).
X Remove the service flap and insert it on
the front of the vehicle (Y page 123).
The windshield washer reservoir is located
in the front compartment on the driver’s
side. G
WARNING
Windshield washer concentrate is highly
flammable. Fire, naked flames and smoking
are prohibited when windshield washer
concentrate is being handled.
X Use a windshield washer concentrate
labeled for summer and water for tem-
peratures above freezing point.
X Use a windshield washer concentrate
labeled for winter and water for temper-
atures below freezing point.
! Always use a windshield washer concen-
trate labeled for winter where tempera-
tures may fall below freezing point.
Failure to do so could result in damage to
the washer system/reservoir.
X Premix the windshield washer fluid in a
suitable container.
Observe mixing ratios depending on the
outside temperature (Y page 218).
X Use the tab to pull cap :upwards.
X Refill the windshield washer reservoir.
6 Coupé only. 126
Front compartment>> Operation.

For more information on coolant tempera-
ture warning lamp (Y page 172).Driving abroad
Abroad, there is an extensive smart service network at your disposal. If you plan to
drive into areas which are not listed in the
index of your smart center directory, you
should request pertinent information from an authorized electric drive smart center.
Keep in mind, however, that due to the tech-
nical requirements of the smart fortwo
electric drive and its high-voltage power
systems, the vehicle should be serviced
only at an authorized electric drive smart
center.
If you plan to operate your vehicle in for-
eign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. Symmetrical low beams
i If you drive in countries where vehi-
cles drive on the other side of the road
than the country in which the vehicle is
registered, you must have the headlamps
modified for symmetrical low beams.
Relevant information can be obtained at
any authorized electric drive smart cen- ter. Vehicle care
Care tips
Regular and proper care will help to main-
tain the value of your vehicle. The best way to protect your vehicle from harmful envi- ronmental influences is to wash it and use
protective treatments regularly.
smart recommends that you care for the
paintwork at least twice a year (e.g. in the
spring and autumn). G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the par-
ticular container. Always open your vehi-
cle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
! Follow the care tips. Wash your vehicle
preferably by hand.
While in operation or even while parked,
your vehicle is subjected to varying exter-
nal influences, which left unchecked can
attack the paint as well as the vehicle
underbody and lead to permanent damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also
by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
R Insects
R Bird droppings
R Tree sap, etc.
R Grease and oil
R Brake fluid
R Coolant
R Fuel
R Tar spots
! Failure to remove such dirt immedi-
ately can cause damage to the paint or the Vehicle care
153>> Operation. Z

Exterior Special considera-
tions Lightly soiled
Hand-/Automatic
car washes Heavily soiled
Hand-/Automatic
car washes
Wheels and wheel
covers Two-layer metallic
paint (high-gloss) Car shampoo con-
centrate, rim care Car shampoo con-
centrate, rim care
Retractable soft top PAC fabric Car shampoo con-
centrate, soft top
cleaner, impregna-
tion spray Car shampoo con-
centrate, soft top
cleaner, impregna-
tion spray
Removing insects
Remove insect remains before you start to
wash the vehicle.
X Spray insect remover on.
X Allow insect remover to work in briefly.
X Rub in gently with a soft cloth or sponge.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Removing tar Remove any tar marks before washing the
vehicle.
X Apply tar remover with a soft cloth.
X Allow tar remover to work in briefly.
X Rub in gently.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Vehicle washing In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do not forget to clean the inner sides of the
wheels.
Washing your vehicle by hand
X Wash the vehicle using car shampoo con-
centrate and a sponge.
X Rinse with clean water.
X Towel dry the vehicle. !
Do not wash the vehicle in direct sun-
light. The body panel surfaces and paint finish may be damaged.
Washing your vehicle in an automatic car
wash
i When running your vehicle through an
automatic car wash, water droplets can
run down the inside of the side windows.
Unscrew your vehicle’s antenna before
driving into an automatic car wash. X
Removing: Unscrew antenna :counter-
clockwise.
X Fitting: Screw antenna :in clockwise.
Power washer G
WARNING
Do not use a round nozzle (dirt grinders) to powerwash your vehicle, in particular the
tires. You could otherwise damage the tires
and cause an accident. 156
Vehicle care>> Operation.

>> Practical hints.Where will I find ... .......................... 160
Display messages ............................
.161
What to do if ... ...............................1 66
Unlocking/locking manually ............... 177
Replacing transmitter battery ............ 178
Replacing bulbs ...............................1 79
Replacing wiper blades ..................... 185
Flat tire ........................................ 187
Wheel change .................................. 195
Batteries ....................................... 197
Jump starting .................................2 00
Towing .......................................... 203
Fuses ............................................ 205

Where will I find ...
Tire repair kit
The tire repair kit is located in the
passenger footwell under the carpet. X
Insert a suitable object such as a coin
into the slot of carpet holder :.
X Turn carpet holder :counterclockwise.
X Lift the carpet. ;
Tire repair kit
The following is included:
R Tire sealant container
R Electric air pump with filler hose
R Sticker
R Operating instructions label (on the
inside of the tire repair kit lid)
i The tire sealant container is located
below the tire repair kit. G
WARNING
The tire repair kit is a limited repair
device. In case of a breakdown caused by a
flat tire, read through the section flat tire carefully. When using the tire repair kit
follow the instructions in this section.
Failure to follow these instructions can
result in severe injury or death. 160
Where will I find ...>> Practical hints.