TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. For additional information, refer to “Voice Adaptation (VA) mode” in
this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
4-90Monitor, climate, audio, phone and voice recognition systems
Operating tips
To get the best performance out of NISSAN
Voice Recognition, observe the following:● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate the
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing the voice commands cor-
rectly.
● Wait until a tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 3.5 sec-
onds after the tone sounds.
● Speak in a natural voice without pausing
between words.
SYSTEM FEATURES
NISSAN Voice Recognition can activate the fol-
lowing systems:
● Bluetooth® Hands-Free Phone System
● Navigation
● Audio
● Information
● My Apps
● Help For additional information on the navigation sys-
tem, refer to the separate Navigation System
Owner’s Manual.
How to say numbers
NISSAN Voice Recognition requires a certain
way to speak numbers in voice commands. Refer
to the following examples.
General rule: Either “zero” or “oh” can be used for
“0”.
Phone numbers
Speak phone numbers according to the following
example. For 1-800-662-6200, say dial number
and then speak the phone number in any of the
following formats:
● “one eight oh oh six six two six two oh oh”
● “one eight hundred six six two six two oh oh”
● “one eight zero zero six six two six two oh oh”
For the best voice recognition phone dialing re-
sults, say phone numbers as single digits. Also,
full numbers can only be spoken for “800”. For
example, you cannot say 555-6000 as “five five
five six thousand”.
LHA2780
Monitor, climate, audio, phone and voice recognition systems4-99
HELP VOICE COMMANDS
The following voice commands can be spoken to
have the system provide instructions and tips for
using the NISSAN Voice Recognition system.● List Commands
● What Can I Say?
● General Help
● Quit
● Exit
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error. Where the solutions are
listed by number, try each solution in turn, starting
with number one, until the problem is resolved.
Symptom/error message Solution
The system responds “Command Not
Recognized” or the system fails to rec-
ognize the command correctly. 1. Ensure that the command format is valid. Use the “List Commands” or “What Can I Say?” command under the “Help” menu.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive (for example, with the windows open or the defroster on) .
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
4-102Monitor, climate, audio, phone and voice recognition systems
WARNING
●Do not leave children or adults who
would normally require the assistance
of others alone in your vehicle. Pets
should also not be left alone. They
could accidentally injure themselves or
others through inadvertent operation of
the vehicle. Also, on hot, sunny days,
temperatures in a closed vehicle could
quickly become high enough to cause
severe or possibly fatal injuries to
people or animals.
● Properly secure all cargo to help pre-
vent it from sliding or shifting. Do not
place cargo higher than the seatbacks.
In a sudden stop or collision, unsecured
cargo could cause personal injury.
EXHAUST GAS (carbon monoxide)
WARNING
● Do not breathe exhaust gases; they
contain colorless and odorless carbon
monoxide. Carbon monoxide is danger-
ous. It can cause unconsciousness or
death. ●
If you suspect that exhaust fumes are
entering the vehicle, drive with all win-
dows fully open, and have the vehicle
inspected immediately.
● Do not run the engine in closed spaces
such as a garage.
● Do not park the vehicle with the engine
running for any extended length of time.
● Keep the rear vent windows, liftgates,
doors and trunk lids (if so equipped)
closed while driving, otherwise exhaust
gases could be drawn into the passen-
ger compartment. If you must drive with
one of these open, follow these
precautions:
1. Open all the windows.
2. Turn the air recirculation mode off and set the fan speed control to the
highest level to circulate the air.
● The exhaust system and body should be
inspected by a qualified mechanic
whenever:
a. The vehicle is raised for service.
b. You suspect that exhaust fumes are entering into the passenger
compartment. c. You notice a change in the sound of
the exhaust system.
d. You have had an accident involving damage to the exhaust system, un-
derbody, or rear of the vehicle.
THREE-WAY CATALYST
The three-way catalyst is an emission control
device installed in the exhaust system. Exhaust
gases in the three-way catalyst are burned at
high temperatures to help reduce pollutants.
WARNING
●The exhaust gas and the exhaust sys-
tem are very hot. Keep people, animals
or flammable materials away from the
exhaust system components.
● Do not stop or park the vehicle over
flammable materials such as dry grass,
waste paper or rags. They may ignite
and cause a fire.
PRECAUTIONS WHEN STARTING
AND DRIVING
5-2Starting and driving
●When a spare tire is mounted or a wheel
is replaced, the TPMS will not function
and the low tire pressure warning light
will flash for approximately 1 minute.
The light will remain on after 1 minute.
Contact your NISSAN dealer as soon as
possible for tire replacement and/or
system resetting.
● Replacing tires with those not originally
specified by NISSAN could affect the
proper operation of the TPMS.
● Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals
from the tire pressure sensors, and the
TPMS will not function properly.
Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to illu-
minate. Some examples are:
– Facilities or electric devices using similar radio
frequencies are near the vehicle.
– If a transmitter set to similar frequencies is being used in or near the vehicle.
– If a computer (or similar equipment) or a DC/AC converter is being used in or near the
vehicle.
FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) This device may
not cause harmful interference, and (2) this
device must accept any interference re-
ceived, including interference that may
cause undesired operation.
NOTE:
Changes or modification not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to op-
erate the equipment.
For Canada:
This device complies with Industry Canada
licence-exempt RSS standard(s) . Opera- tion is subject to the following two condi-
tions: (1) this device may not cause inter-
ference, and (2) this device must accept any
interference, including interference that
may cause undesired operation of the de-
vice.
TPMS with Easy Fill Tire Alert (if so
equipped)
When adding air to an under-inflated tire, the
TPMS with Easy Fill Tire Alert provides visual and
audible signals outside the vehicle to help you
inflate the tires to the recommended COLD tire
pressure.
Vehicle set-up:
1. Park the vehicle in a safe and level place.
2. Apply the parking brake and place the shift lever into the P (Park) position.
3. Place the ignition switch to the ON position. Do not start the engine.
Operation: 1. Add air to the tire.
2. After a few seconds, the hazard indicators will start flashing.
Starting and driving5-5
If the battery of the vehicle is discharged,
the push-button ignition switch cannot be
moved from the LOCK position.
Some indicators and warnings for operation are
displayed in the meter. Refer to
“Warning/indicator lights and audible reminders”
in the “Instruments and controls” section.
OPERATING RANGE
The Intelligent Key functions can only be used
when the Intelligent Key is within the specified
operating range.
When the Intelligent Key battery is almost dis-
charged or strong radio waves are present near
the operating location, the Intelligent Key sys-
tem’s operating range becomes narrower and
may not function properly.
If the Intelligent Key is within the operating range,
it is possible for anyone, even someone who does
not carry the Intelligent Key, to turn the ignition
switch to start the engine.The operating range of the engine start function
is inside of the vehicle
1.
● If the Intelligent Key is placed on the instru-
ment panel, rear parcel shelf, inside the
glove box, storage bin or door pocket, the
Intelligent Key may not function.
● If the Intelligent Key is placed near the door
or window outside the vehicle, the Intelligent
Key may function.
PUSH-BUTTON IGNITION SWITCH
POSITIONS
LOCK (Normal parking position):
The ignition switch can only be locked in this
position.
The ignition switch will be unlocked when it is
pushed to the ACC position while carrying the
Intelligent Key or with the Intelligent Key inserted
in the port.
The ignition switch will lock when any door is
opened or closed with the ignition switched off.
OFF:
The ignition switch is in the OFF position when
the engine is turned off using the ignition switch.
No lights will illuminate on the ignition switch.WSD0165
Starting and driving5-11
4. Push the ignition switch while depressingthe brake pedal within 10 seconds after the
chime sounds. The engine will start.
After step 3 is performed, when the ignition
switch is pushed without depressing the brake
pedal, the ignition switch position will change to
“ACC”.
NOTE: ● When the ignition switch is pushed to the
“ACC” or “ON” position or the engine is
started by the above procedures, the
NISSAN Intelligent Key® system warning
light may blink in yellow (on the meter) even
if the NISSAN Intelligent Key® is inside the
vehicle. This is not a malfunction. To stop the
warning light from blinking, touch the ignition
switch with the NISSAN Intelligent Key®
again.
● If the NISSAN Intelligent Key® system warn-
ing light in the meter is blinking in green,
replace the battery as soon as possible.
Refer to “Battery replacement” in the “Main-
tenance and do-it-yourself” section.NISSAN VEHICLE IMMOBILIZER
SYSTEM
The NISSAN Vehicle Immobilizer system will not
allow the engine to start without the use of the
registered key.
If the engine fails to start using a registered key
(for example, when interference is caused by
another registered key, an automated toll road
device or automatic payment device on the key
ring) , restart the engine using the following pro-
cedure:
1. Leave the ignition switch in the ON position for approximately 5 seconds.
2. Place the ignition switch in the OFF or LOCK position, and wait approximately
10 seconds.
3. Repeat Steps 1 and 2.
4. Restart the engine while holding the device (which may have caused the interference)
separate from the registered key.
If the no start condition re-occurs, NISSAN rec-
ommends placing the registered key on a sepa-
rate key ring to avoid interference from other
devices. ●
Make sure the area around the vehicle is
clear.
● Check fluid levels such as engine oil, cool-
ant, brake and clutch fluid (if so equipped) ,
and windshield-washer fluid as frequently as
possible, or at least whenever you refuel.
● Check that all windows and lights are clean.
● Visually inspect tires for their appearance
and condition. Also check tires for proper
inflation.
● Lock all doors.
● Position seat and adjust head
restraints/headrests.
● Adjust inside and outside mirrors.
● Fasten seat belts and ask all passengers to
do likewise.
● Check the operation of warning lights when
the ignition switch is placed in the ON posi-
tion. For additional information, refer to
“Warning/indicator lights and audible re-
minders” in the “Instruments and controls”
section of this manual.
BEFORE STARTING THE ENGINE
Starting and driving5-13
To reset at a slower cruising speed,use one
of the following three methods.
● Lightly tap the brake pedal. When the ve-
hicle attains the desired speed, push the
COAST/SET switch and release it.
● Push and hold the COAST/SET switch. Re-
lease the switch when the vehicle slows to
the desired speed.
● Push and release the COAST/SET switch.
Each time you do this, the set speed de-
creases by about 1 MPH (1.6 km/h).
To resume the preset speed, push and re-
lease the ACCEL/RES switch. The vehicle re-
turns to the last set cruising speed when the
vehicle speed is over 25 MPH (40 km/h).CAUTION
During the first 1,200 miles (2,000 km),
follow these recommendations to obtain
maximum engine performance and ensure
the future reliability and economy of your
new vehicle. Failure to follow these rec-
ommendations may result in shortened
engine life and reduced engine
performance.
● Avoid driving for long periods at constant
speed, either fast or slow, and do not run the
engine over 4,000 rpm.
● Do not accelerate at full throttle in any gear.
● Avoid quick starts.
● Avoid hard braking as much as possible. Follow these easy-to-use Fuel Efficient Driving
Tips to help you achieve the most fuel economy
from your vehicle.
1. Use Smooth Accelerator and Brake
Pedal Application
● Avoid rapid starts and stops.
● Use smooth, gentle accelerator and
brake application whenever possible.
● Maintain constant speed while commut-
ing and coast whenever possible.
2. Maintain Constant Speed
● Look ahead to try and anticipate and mini-
mize stops.
● Synchronizing your speed with traffic
lights allows you to reduce your number
of stops.
● Maintaining a steady speed can minimize
red light stops and improve fuel effi-
ciency.
3. Use Air Conditioning (A/C) at Higher
Vehicle Speeds
● Below 40 MPH (64 km/h), it is more
efficient to open windows to cool the
vehicle due to reduced engine load.
BREAK-IN SCHEDULE FUEL EFFICIENT DRIVING TIPS
Starting and driving5-23