safety-relevant systems, e.g. the brake sys-
tem. Only use genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been spe-
cifically approved for your vehicle.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R reliability
R safety
R suitability
Despite ongoing market research, Mercedes- Benz is unable to assess other parts. There-
fore, we accept no responsibility for the use of
such parts in Sprinter vehicles, even if they
have been officially approved or independ-
ently approved by a testing center.
In some countries, certain parts are only offi- cially approved for installation or modification
if they comply with legal requirements. All
genuine Sprinter parts satisfy these require-
ments. Make sure that all parts are suitable
for your vehicle.
Always specify the vehicle identification num- ber (VIN) and engine number when ordering
genuine Sprinter parts (Y page 316).Service and vehicle operation
Maintenance and literature
The Service and Warranty Information Book-
let contains detailed information on the types
of warranty that your Sprinter is covered by,
including:
R New Vehicle Limited Warranty
R Diesel Engine Limited Warranty
R Anti-Perforation Warranty
R Limited Warranty for Restraint Systems
(only vehicles that have been sold and reg- istered in the state of Kansas)
R Legally required Emission Performance
Warranty Replacement parts and accessories are sub-
ject to the Replacement Part and Accessory
Warranty of the dealer mentioned on the
inside cover. You can obtain these from any
authorized Sprinter dealer. Maintenance
The Maintenance Booklet and the Service and
Warranty Information Booklet describe all
necessary maintenance work that should be
carried out at regular intervals.
When you take the vehicle to an authorized
Sprinter dealer, always be sure to bring the
Maintenance/Service/Warranty Information
Booklet. Your customer service advisor
enters each maintenance service into the
Maintenance Booklet for you. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety.
We can only inform you about vehicle checks if we have your registration data.
Your registration data is not stored if:
R you did not purchase your vehicle at an
authorized Sprinter Dealer.
R your vehicle has never been inspected at an
authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership. Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Sprinter Dealer immedi-
ately to have the problem diagnosed and rec-
tified. 28
Introduction
Instrument cluster
Displays and controls
Instrument cluster on vehicles without steering wheel buttons
Instrument cluster in vehicles with steering-wheel buttons
Function Page
0043
Speedometer 181
0044
Tachometer 181
0087
0074,
0075Brightens/dims the
instrument cluster lighting 181
0085
Fuel gage with fuel filler flap
location indicator 181
0083
Display
Vehicles without steering
wheel buttons
182
Vehicles with steering
wheel buttons 184 Function Page
0084
Reset button
0045 34
006B
Menu button
0079 • changes standard display 182
• selects menus 183
006C
Service button
0098 Checks the engine oil level 25034
Instrument clusterAt a glance
Indicator and warning lamps
Instrument cluster on vehicles without steering wheel buttons
Instrument cluster in vehicles with steering-wheel buttons
Function Page
0043 Speedometer with warn-
ing and indicator lamps
0072
ESP
®
warning lamp 218
ASR warning lamp 218
003F
Coolant level too low 223
00AC
Coolant temperature too
high 223
0075
Restraint systems malfunc-
tion 42
0065
Brake fluid level too low 219
EBD malfunctioning 218
Trailer brake force booster
malfunction
219
00B2
Engine oil level warning 222 Function Page
00B9
Check Engine indicator
lamp
224
0028
Preglow 139
Preglow system malfunc-
tion
225
0044 Indicator and warning
lamps
004A
Left-hand turn signal 94
0025
ABS malfunction 218
0077
Tire pressure loss or the tire
pressure monitor is mal-
functioning (USA only) 226
Tire pressure loss (Canada
only)
292Instrument cluster
35At a glance
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Occupant safety
Restraint system introduction
The restraint system reduces the risk of vehi- cle occupants coming into contact with parts of the vehicle's interior in the event of an
accident. The restraint system can also
reduce the forces to which vehicle occupants
are subjected during an accident.
The restraint system comprises:
R Seat belt system
R Air bags
R Child restraint system
R Child seat securing systems
The components of the restraint system work
in conjunction with each other. They can only
deploy their protective function if, at all times,
all vehicle occupants:
R have fastened their seat belts correctly
(Y page 45)
R have adjusted their seat and head restraint
properly (Y page 82).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position (Y page 82).
You also have to make sure that an air bag can inflate properly if deployed (Y page 47).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air
bag increases the level of protection for vehi- cle occupants in the event of an accident. For
example, if, in the event of an accident, the
protection offered by the seat belt is suffi-
cient, the air bags are not deployed. When an
accident occurs, only the air bags that
increase protection in that particular accident
situation are deployed. However, seat belts
and air bags generally do not protect against objects penetrating the vehicle from the out-
side.
Information on restraint system operation
can be found under "Deployment of Emer-
gency Tensioning Devices and air bags"
(Y page 49).
For more information about children traveling with you in the vehicle and on child restraint
systems, see "Children in the vehicle"
(Y page 51). Important safety notes
G
WARNING
Modifications to the restraint system, may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con- tact an authorized Sprinter dealership for
details. USA only: contact our Customer
Assistance Center at 1‑877‑762 ‑8267 for
details. Restraint system warning lamp
The restraint systems functions are checked
after the ignition is switched on and at regular
intervals when the engine is running. This 42
Occupant safetySafety
allows malfunctions to be detected in good
time.
When the ignition is switched on, the 0075
restraint system warning lamp in the instru-
ment cluster lights up. It goes out no later
than a few seconds after the vehicle is star-
ted. The components of the restraint system
are on standby.
A malfunction has occurred if the 0075
restraint system warning lamp:
R does not light up after the ignition is
switched on.
R does not switch off after a few seconds.
R goes out, but then lights up again, e.g. when
the engine is running. G
WARNING
If restraint system is malfunctioning, restraint system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible. Seat belts
Introduction Seat belts are the most effective means of
restricting the movement of vehicle occu-
pants in the event of an accident or the vehi-
cle rolling over. This reduces the risk of vehi- cle occupants coming into contact with parts
of the vehicle interior or being ejected from
the vehicle. Furthermore, the seat belt helps
to keep the vehicle occupant in the best posi- tion in relation to the air bag. The seat belt system comprises:
R Seat belts
R Emergency Tensioning Devices and seat
belt force limiters for the driver's and front-
passenger seat belts
On vehicles with two seats on the front-
passenger side, both seat belts on the
front-passenger side have an Emergency
Tensioning Device. Only the seat belt on the
outer front-passenger seat has a seat belt
force limiter.
The seat belt system only includes Emer-
gency Tensioning Devices and seat belt force
limiters for the driver and front passenger if
the vehicle is equipped with a driver's air bag.
If the seat belt is pulled out of the belt outlet quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be
extracted any further.
The Emergency Tensioning Device tightens
the seat belt in an accident, pulling the belt
close against the body. However it does not
pull the vehicle occupant back in the direction
of the backrest.
The Emergency Tensioning Device does not
correct an incorrect seat position or the rout- ing of an incorrectly fastened seat belt.
When triggered, seat belt force limiters help
to reduce the force exerted by the seat belt on
the vehicle occupant.
The seat belt force limiters are synchronized
with the front air bags, which absorb part of
the deceleration force. This can reduce the
force exerted on the vehicle occupants during an accident.
! If the front-passenger seat is unoccupied,
do not insert the belt tongue into the buckle of the front-passenger seat. This may oth-
erwise lead to the triggering of the Emer-
gency Tensioning Device in the event of anaccident, which will then need to be
replaced.
Vehicles with two seats on the front-
passenger side: the Emergency Tensioning
Device of the inner front-passenger seat is Occupant safety
43Safety Z
X
Adjust the seat (Y page 82).
The seat backrest must be in an almost
upright position.
X Pull the seat belt smoothly from belt sash
guide 0087and engage belt tongue 0044into
belt buckle 0043.
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body. The shoulder section of the belt must always
run over the center of the shoulder. Adjust the
belt outlet if necessary.
X To raise: slide belt guide 0087upwards.
The belt outlet engages in various posi-
tions.
X To lower: press belt guide release 0085and
slide belt guide 0087downwards.
X Let go of belt guide release 0085in the
desired position and make sure that the
belt guide engages.
All seat belts in the vehicle, except the driv-
er's seat belt, are equipped with a special seat belt retractor to secure child restraint sys-
tems properly. Further information can be
found under "Special seat belt retractor"
(Y page 52).
Releasing seat belts !
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfill their protective function and must be replaced.
Visit a qualified specialist workshop.
X
Press release button 0043, hold belt
tongue 0044firmly and guide it back towards
belt outlet 0087.
Belt warning for drivers and co-drivers The
0076 seat belt warning lamp in the instru-
ment cluster is a reminder for all occupants to
fasten their seat belts. It may light up contin-
uously or flash. A warning tone may also
sound.
Regardless of whether the driver has already
fastened their seat belt, the 0076seat belt
warning lamp lights up for 6 second s each
time the ignition is switched on. After the
engine is started, it goes out as soon as the
driver's seat belt had been fastened.
If the driver's seat belt is not fastened after
the engine is started, an additional warning
tone will sound. This warning tone switches
off after a maximum of 6 seconds or once the
driver's seat belt is fastened.
If a vehicle speed of 15 mph (25 km/h) is
exceeded and the driver has still not fastened their seat belt, a warning tone sounds again.
The warning tone sounds for 60 seconds or
until the driver has fastened their seat belt. 46
Occupant safetySafety
If the restraint system control unit detects a
side impact or that the vehicle is rolling over, the relevant restraint system components areactivated independently of one another
depending on the apparent type of accident.
If the system determines a need for additional
protection for the vehicle occupants, the
Emergency Tensioning Devices are triggered.
R Thorax bag on the side of impact, inde-
pendently of the Emergency Tensioning
Device and the use of the seat belt
R Window curtain air bag on the side of
impact, independently of the use of the
seat belt and independently of whether the
front-passenger seat is occupied
i Not all air bags are deployed in an acci-
dent. The different air bag systems work
independently of each other.
How the air bag system works is deter-
mined by the severity of the accident detec- ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-
dent:
R frontal collision
R side impact Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For this reason, we strongly advise that you install
a child restraint system on a rear seat. Chil-
dren are generally better protected there.
If a child younger than 12 years and under 5 ft
(1.50 m) in height is traveling in the vehicle:
R always secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
R be sure to observe the instructions and
safety notes in this section in addition to the child restraint system manufacturer's
installation instructions G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit- ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
(Y page 44) and the notes on correct use of
seat belts (Y page 45). Children in the vehicle
51Safety Z
G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the childrestraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in the vehicle. Child-proof locks for the sliding door
and rear door Sliding door
Rear door
0043
Child safety bolt
0048 Door secured – then make sure that the
child-proof locks are working properly.
0049 Door released
The child-proof lock on the doors enable you
to secure each door individually.
A door with an activated child-proof lock can- not be opened from the inside. If the vehicle is unlocked, the door can be opened from the
outside. Pets in the vehicle
G
WARNING
If you leave animals unattended or unsecured in the vehicle, they could press buttons or
switches, for example. 56
Pets in the vehicleSafety