Releasing the parking lock man-
ually (automatic transmission)
........ 145
Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ... 126
Replacing bulbs
Important safety notes .................... 99
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system
Introduction ..................................... 42
Warning lamp (function) .......... 42, 222
Reverse warning feature .................. 140
Roof carrier
Maximum payloa d.......................... 328
Notes ............................................. 245
Roof load (roof carrier) ..................... 328S
Safety Child restraint systems .................... 52
Children in the vehicle ..................... 51
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 45
Cleaning ......................................... 271
Correct usage .................................. 45
Display message ............................ 207
Fastening ......................................... 45
Important safety guidelines ............. 44
Introduction ..................................... 43
Releasing ......................................... 46
Warning lamp ................................. 227
Warning lamp (function) ................... 46
Seat heating ......................................... 87
Seats
Adjusting lumbar support ................ 83
Adjusting the co-driver's sea t.......... 83
Adjusting the head restraint ............ 86
Armrest ............................................ 87
Cleaning the cover ......................... 271 Correct driver's seat position ........... 82
Folding seat ..................................... 85
Important safety notes .................... 82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................ 85
Securing loads
Important safety notes .................. 242
Selector lever
Cleaning ......................................... 270
Sensors (cleaning instructions) ....... 268
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 258
Exceeding a service due date ........ 258
Notes ............................................. 257
Service due date (automatic dis-
play) ............................................... 257
Service products
Brake fluid ..................................... 324
Coolant (engine) ............................ 325
Diesel ............................................ 318
Diesel Exhaust Fluid (DEF) ............. 320
Engine oil ....................................... 322
Fuel ................................................ 318
Important safety notes .................. 318
Power steering fluid ....................... 324
Refrigerant ..................................... 326
Transmission oil ............................. 324
Washer fluid ................................... 326
Setting the air distribution ............... 117
Setting the airflow ............................ 118
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 191
Vehicles without steering wheel
buttons .......................................... 183
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 188
Resetting submenus (vehicles
with steering wheel buttons) ......... 189
Short journeys (diesel particle fil-
ter) ...................................................... 153 16
Index
Side windows
Cleaning ......................................... 267
Hinged side windows ....................... 78
Important safety information ........... 78
Opening/closing .............................. 78
Overview .......................................... 78
Problem (malfunction) ..................... 79
Resetting ......................................... 79
Sliding door
Child-proof locks .............................. 56
Cleaning ......................................... 269
Closing assist ................................... 73
Important safety notes .................... 72
Opening/closing .............................. 72
Opening/closing from the inside ..... 73
Opening/closing from the out-
side .................................................. 73
SmartKey
Changing the battery ....................... 69
Changing the locking system set-
tings ............................................... 194
Checking the battery ....................... 68
Display message ............................2 17
Door central locking/unlocking ....... 66
Important safety notes .................... 66
Loss ................................................. 70
Problem (malfunction) ..................... 70
SmartKey positions (ignition lock) .. 138
Snow chains ...................................... 287
Sockets .............................................. 236
Spare wheel
General notes ................................ 312
Important safety notes .................. 312
Removing/mounting ..................... .313
Special seat belt retractor .................. 52
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles with steering
wheel buttons) ............................... 191
Digital (vehicles without steering
wheel buttons) ............................... 182
Selecting display unit (vehicles
with steering- wheel buttons) ....... .190
see Instrument cluster Sprinter Dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs ............................ .100
Replacing bulbs (rear) .................... 103
Standing lamps (Chassis Cab)
Replacing bulbs (rear) .................... 104
Start-off assist
Display message ............................ 205
Starting (engine) ................................ 139
Station
see Radio
Steering wheel
Adjusting ......................................... 88
Button overview ............................... 37
Cleaning ......................................... 270
Step
see Electrical step
Stickers
General safety notes ........................ 22
Stowage spaces
see Stowage spaces and stowagecompartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment .............. .231
Glove box ....................................... 230
Important safety notes .................. 230
Paper holder .................................. 233
Stowage compartment above the
windshield ..................................... 232
Stowage compartment in the cen-
ter console ..................................... 232
Stowage compartment in the
dashboard ...................................... 231
Stowage space above the head-
liner ............................................... 232
Stowage space under the rear
bench seat ..................................... 233
Stowage space under the twin co-
driver's sea t................................... 232
Summer tires ..................................... 286
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 61
Switching the heater booster func-
tion on/off ......................................... 130 Index
17
Curb weight (definition
)................. 304
Definition of terms ......................... 302
Direction of rotation ...................... 306
Distribution of the vehicle occu-
pants (definition) ............................ 305
DOT (Department of Transporta-
tion) (definition) ............................. 303
DOT, Tire Identification Number
(TIN) ............................................... 302
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 303
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 303
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 303
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 303
Important safety notes .................. 284
Increased vehicle weight due to
optional equipment (definition) ...... 303
Information on driving .................... 284
Kilopascal (kPa) (definition) ........... 303
Labeling (overview) ........................ 299
Load bearing index (definition) ...... 304
Load index ..................................... 301
Load index (definition) ................... 304
M+S tire s....................................... 286
Maximum load on a tire (defini-
tion) ............................................... 304
Maximum loaded vehicle weight
(definition) ..................................... 303
Maximum permissible tire pres-
sure (definition) ............................. 304
Maximum tire load ......................... 301
Maximum tire load (definition) ....... 304
Optional equipment weight (defi-
nition) ............................................ 304
PSI (pounds per square inch) (def-
inition) ........................................... 304
Replacing ....................................... 305
Service life ..................................... 286
Sidewall (definition) ....................... 304
Snow chains .................................. 287
Speed rating (definition) ................ 303
Storing ........................................... 306
Structure and characteristics
(definition) ..................................... 302
Summer tire s................................. 286 TIN (Tire Identification Number)
(definition) ..................................... 304
Tire bead (definition) ...................... 304
Tire pressure (definition) ................ 304
Tire pressures (recommended) ...... 303
Tire size (data) ....................... 294, 311
Tire size designation, load-bearing capacity, speed rating .................... 300
Tire tread ....................................... 285
Tire tread (definition) ..................... 304
Total load limit (definition) ............. 305
Traction (definition) ....................... 304
TWR (permissible trailer drawbar
noseweight) (definition) ................. 305
Uniform Tire Quality Grading
Standards (definition) .................... 303
valve, Snap-In ................................ 290
Wear indicator (definition) ............. 305
Wheel rim (definition) .................... 303
Top Tether ............................................ 54
Touchshift (automatic transmis-
sion) .................................................... 143
Tow-away alarm
Arming/deactivating ........................ 62
Deactivating ..................................... 62
Operation ......................................... 62
Tow-starting
Emergency engine starting ............ 280
Important safety notes .................. 277
Towing
If the vehicle is stuck ..................... 280
Installing/removing the towing
eye ................................................. 278
With a raised front or rear axle ...... 279
Towing a trailer
Axle load, permissibl e.................... 330
Cleaning the trailer tow hitch ......... 270
Coupling up a traile r...................... 175
Decoupling a trailer ....................... 177
Driving tip s.................................... 173
Important safety notes .................. 173
Notes on retrofitting ...................... 328
Power supply ................................. 178
Trailer load s................................... 330
Towing away
Important safety guidelines ........... 277
In the event of malfunctions .......... 279
With both axles on the ground ....... 279 Index
19
W
Warning Stickers .......................................... .22
Warning and indicator lamps
Brakes .......................................... .219
Check Engine ................................. 224
Coolant .......................................... 223
Diesel Exhaust Fluid (DEF) ............. 221
Electrical step ................................ 227
ESP ®
.............................................. 218
ESP ®
function ................................ 221
Overview .......................................... 35
Seat belt ........................................ 227
Warning lamp ................................... .275
Warning triangle ................................ 275
Warning- and indicator lamps
ABS ................................................ 218
Air filter .......................................... 225
ASR ................................................ 218
BAS ................................................ 218
Battery charge ............................... 222
Brake wear ................................... .222
Bulbs .............................................. 227
Doors ............................................. 227
Engine oil level ............................... 222
Preglow .......................................... 225
Reserve fuel ................................... 224
Tire pressure monitor .................... 226
Water separator ............................ .226
Windshield washer fluid ................. 226
Washer fluid
Adding .......................................... .255
Capacities ...................................... 327
Display message ............................ 217
Indicator lamp ................................ 226
Notes ............................................. 326
Wiping with ................................... .107
Wheels
Changing a wheel .......................... 305
Checking ........................................ 285
Cleaning ......................................... 267
Important safety notes .................. 284
Installing the adapter (spare
wheel) ............................................ 309
Interchanging/changing ................ 305
Mounting a new wheel ................... 309
Mounting a wheel .......................... 306 Removing a wheel .......................... 309
Removing and mounting the spare
wheel ............................................. 313
Snow chains .................................. 287
Storing .......................................... .306
Tightening torque ........................... 310
Wheel size/tire size ....................... 311
Window curtain air bag ....................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Windshield washer fluid
Adding .......................................... .255
Indicator lamp ................................ 226
Windshield wipers
Problem (malfunction) ................... 109
Rain and light sensor ..................... 107
Rear window wiper ........................ 108
Replacing the wiper blades ............ 108
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 193
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 319
Winter driving
Slippery road surfaces ................... 156
Snow chains .................................. 287
Winter operation
General notes ................................ 286
Radiator cover ................................. 27
Winter tires
M+S tires ....................................... 286
Setting a limit speed ..................... .153
Wiper blades
Cleaning ......................................... 268
Replacing ....................................... 108
Workshop
see Qualified specialist workshop Index
21
G
WARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not fully separated from the driver's cab.
Partition with door/window: always keep thedoor/window in the partition closed during
transport.
Examples of substances that are hazardous
to health and/or react aggressively:
R Solvents
R Fuel
R Oil and grease
R Cleaning agents
R Acids Protection of the environment
Economic and environmentally aware
driving H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner. Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental issues and recommen-
dations
When prompted by this Operator's Manual to dispose of materials, please try to regenerate
and recycle these materials. Observe all rel-
evant environmental guidelines and regula- Introduction
23 Z
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. Changing the engine power output
! Increases in engine power can:
R change the emission values
R cause malfunctions
R cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power out-
put of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation. Qualified specialist workshops
An authorized Sprinter Dealer is a qualified
specialist workshop.
A qualified specialist workshop has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on the vehicle.
This is especially the case for work relevant to
safety. Observe the information in the Main-
tenance Booklet. The following work should always be carried
out at qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications as well as installations and
alterations
R work on electronic components
For this reason, we recommend an authorized Sprinter Dealer.
! Only have work carried out on the engine
electronics and its associated parts, such
as control units, sensors, actuating com-
ponents and connector leads, at a qualified specialist workshop. Vehicle components
may otherwise wear more quickly and the
vehicle's operating permit may be invalida-
ted. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety. We can only inform you about vehicle checks if
we have your registration data.
Your registration data is not stored if:
R you did not purchase your vehicle at an
authorized Sprinter Dealer.
R your vehicle has never been inspected at an
authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership. Exhaust gas aftertreatment
To function properly, exhaust gas aftertreat-
ment must be operated with Diesel Exhaust
Fluid (DEF) reducing agent . The DEF range is dependent on operating and driving condi-
tions. Therefore, add to the DEF supply tank
regularly during vehicle operation or, at the Int
roduction
25 Z
latest, after receiving the first warning mes-
sage via the on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal (5.5 l), the first warning message is issued and a
warning tone sounds. After the message
appears for the first time, and under normal
driving conditions, the remaining DEF supply
will last for approximately 1000 miles
(1600 km).
If a reserve mark of 0.8 US gal (3.0 l) is
reached, a second warning message is issued and a warning tone sequence sounds. After
the first message, the DEF supply will last for
approximately 1200 miles (1900 km). Subse-
quently, you will only be able to start the
engine a further 16 times.
You should immediately add 2.0 US gal (7.6 l)
of DEF (Y page 147) or have the DEF supply
reservoir filled at a qualified specialist work-
shop.
When the number of remaining engine starts
is 0
0 and the engine is restarted, the engine
management prevents the vehicle from being
driven at a speed exceeding 5 mph (8 km/h).
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 211). You will then only be able to
drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 147) and "Service
products and capacities" (Y page 320) sec-
tions. Attachments, bodies, equipment and
conversions
Information about body/equipment
mounting directives !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount- ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach- ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
Please observe the information concerning
Mercedes-Benz Genuine Parts (Y page 27).
Further information can be obtained at any
authorized Sprinter Dealer. G
WARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly any more and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your
vehicle, we strongly recommend that you
contact the distributor named on the inside of
the front cover. There you will receive all the
necessary information and a charge may be
levied. 26
Introduction
You alone accept the responsibility if body
manufacturers or dealers make modifications that affect the final certification of the engine,
the vehicle or the equipment. This also
applies to the identification and documenta-
tion of modifications to the affected vehicle
components.
You are responsible for certification and con- firmation that:
R all the applicable standards and regulations
that are affected by the vehicle modifica-
tion are met
R the modified vehicle fulfills the vehicle
safety standards and emissions laws and
regulations
R the modifications or installation of acces-
sories does not affect the safety of the
vehicle
We are not responsible for the final certifica-
tion, product liability or warranty claims
which result from the modifications. This
applies to:
R the modified components, assemblies or
systems
R any resulting noncompliance with any of
the emissions laws and regulations or the
motor vehicle safety standards
R any consequences arising from the
changes that make the vehicle less safe or even render it defective
We do not assume responsibility as the final- stage manufacturer or for the consequential
product liability.
Notes on the radiator Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter
driving, is not permitted. Do not cover up the radiator. Do not use thermal mats, insect pro-
tection covers or anything similar.
Otherwise, the values of the diagnostic sys-
tem may be affected. Some of these values
are legally prescribed and must always be
correct. Information on the cargo compartment
floor !
The wooden or plastic cargo area floor fit-
ted at the factory is an integral component
of the vehicle structure. The vehicle body
could be damaged if you have the load area floor removed. This then affects the secur-ing of loads and the maximum loading
capacity of the lashing points is no longer
guaranteed.
Therefore, do not have the load area floor
removed. Genuine Mercedes-Benz parts
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a
qualified specialist workshop. H
Environmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes-
Benz. This could lead to malfunctions in Introduction
27 Z