i
Only have the propeller shafts fitted/
removed by qualified, skilled personnel.
Before towing the vehicle, observe the fol-
lowing:
R the information on towing in the event of
malfunctions (Y page 279) and
R the important safety notes (Y page 277).
Towing You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing dis-
tance of over 30 miles (50 km), the propeller
shafts to the driven axles must be removed.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock.
X Switch on the hazard warning lamps
(Y page 95).
X Do not exceed the towing speed of 30 mph
(50 km/h) and the towing distance of
30 miles (50 km). Recovering a vehicle that is stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
trailer attached. Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Tow-starting (emergency engine
starting)
Vehicles with automatic transmission !
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
You can find information on jump-starting
under "Jump-starting“ (Y page 276). Electrical fuses
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved
for Sprinter vehicles and that have the
required fuse rating for the systems con-
cerned. Components or systems could oth- erwise be damaged.
The fuses in your vehicle switch off defective power circuits. If a fuse blows, all the com-
ponents on the circuit and their functions will
cease to operate.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and fuse rating. Observe the infor- 280
Electrical fusesRoadside Assistance
Single tires:
if the tires are of identical
dimensions, you can rotate both wheels on
both the front and rear axles so that the tires'
original direction of rotation is maintained. On unidirectional tires, an arrow on the sidewall
shows the prescribed direction of rotation of
the tire.
Twin rear tires: if the tires are of identical
dimensions, you can rotate the wheels on the
front axle and the inner wheels on the rear
axle in pairs such that the original direction of
tire rotation is retained. With unidirectional
tires, you may rotate the outside wheels at
the rear axle from one side to the other. Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tire indicates its correct direction of rotation.
You may mount a spare wheel against the
direction of rotation. Observe the time
restriction on use as well as the speed limi-
tation specified on the spare wheel. Storing wheels
Store wheels that are not being used in a cool, dry and preferably dark place. Protect the
tires from contact with oil, grease and fuel. Mounting a wheel
Vehicle preparation X
Stop the vehicle as far away as possible
from traffic and on a level, firm and non-slip
surface.
X If your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
X Apply the parking brake. X
Turn the front wheels to the straight-ahead
position.
X Move the selector lever of the automatic
transmission to position P.
X Switch off the engine.
X Passengers should leave the vehicle. Make
sure that the passengers are not endan-
gered as they do so.
X Make sure that no one is near the danger
area while the wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Place the warning triangle or warning lamp
at a suitable distance.
Observe legal requirements.
X Secure the vehicle to prevent it from rolling
away.
i Observe the safety notes on parking in the
section on "Driving and parking"
(Y page 149).
X On level terrain: place chocks or other
suitable objects under the front and rear of the wheel that is diagonally opposite the
wheel to be changed.
X On slight inclines: place chocks or other
suitable objects under the wheels on the
front and rear axles opposite the wheel to
be changed.
X Take the vehicle tool kit and the jack from
the footwell on the co-driver's side
(Y page 274).
X Remove the spare wheel from the spare
wheel bracket (Y page 313). Observe the
safety notes in the "Spare wheel" section
(Y page 312).
X On wheels with wheel bolts, remove the
hub caps. 306
Changing wheelsWheels and tires
X
Assemble the lug wrench extension using
the middle rod and the rod with the largest diameter from the three-piece jack pump
lever.
X Starting with the middle rod, slide the lug
wrench extension as far as it will go onto
the lug wrench.
X Using lug wrench 0043, loosen the wheel
bolts/wheel nuts on the wheel to be
changed by about one full turn. Do not
unscrew the wheel bolts/nuts completely.
Raising the vehicle G
WARNING
If you do not position the jack correctly at the appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle. G
WARNING
On uphill and downhill slopes, the jack could
tip over with the vehicle raised. There is a risk of injury.
Do not change wheels on uphill or downhill
gradients. Notify a qualified specialist work-
shop.
! Only position the jack on the jacking
points intended for this purpose. You could
otherwise damage the vehicle. Observe the following when raising the vehi-
cle:
R When raising the vehicle, only use the jack
which Mercedes-Benz has specifically
approved for your vehicle.
R The vehicle's jack is intended only to raise
the vehicle for a short time when changing
a wheel. It is not suited for performing
maintenance work under the vehicle.
R Avoid changing the wheel on uphill and
downhill slopes.
R Before raising the vehicle, secure it from
rolling away by applying the parking brake
and inserting wheel chocks. Never disen-
gage the parking brake while the vehicle is
raised.
R The jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a
large, load-bearing underlay must be used. On a slippery surface, a non-slip underlay
must be used, e.g. rubber mats.
R Make sure that the distance between the
underside of the tires and the ground does
not exceed 1.2 in(3 cm).
R Never place your hands or feet under the
raised vehicle.
R Never lie under the raised vehicle.
R Never start the engine when the vehicle is
raised.
R Never open or close a door when the vehi-
cle is raised.
R Make sure that no persons are present in
the vehicle when the vehicle is raised.
! Only use the jack pump lever middle rod
and the rod with the largest diameter as a
lug wrench extension. Only slide the middle rod as far as it will go onto the lug wrench. The rods may otherwise bend and be dis-
torted to such an extent that they can no
longer be used as a pump lever for the jack.
! Do not place the jack on the leaf spring or
the differential case. Changing wheels
307Wheels and tires Z
Vehicle electronics
Tampering with the engine electron-
ics G
WARNING
Always have work on the engine electronics
and related components carried out at a quali- fied specialist workshop. Otherwise, the vehi-cle's operating safety could be affected.
! Only have engine electronics and the cor-
responding parts, such as control units,
sensors or connector leads, serviced in a
qualified specialist workshop. Otherwise,
the vehicle parts may wear more quickly.
This can lead to loss of the New Vehicle
Limited Warranty. Installing electrical or electronic
equipment
G
WARNING
You and others may damage your health due
to excessive electromagnetic radiation. By
using an external antenna, the possible health risks of electromagnetic fields, which are
under discussion among the scientific com-
munity, should be largely prevented.
Therefore, only have the exterior antenna
installed at a qualified specialist workshop.
Electrical and electronic devices may have a
detrimental effect on both the comfort and
the operating safety of the vehicle. If equip-
ment of this kind is installed, its electromag-
netic compatibility must be checked and veri-
fied.
If these devices are linked to functions asso-
ciated with resistance to interference, they
must have type approval. This applies to the
device or its interfaces to the vehicle elec-
tronics, e.g. charging brackets.
A telephone or two-way radio to be installed in
the vehicle must be approved. Further infor-
mation can be obtained from any Sprinter
Dealer. For operation of mobile phones and two-way
radios, Mercedes Benz recommends connec- tion to an approved exterior antenna. This is
the only way to ensure optimum reception
quality inside the vehicle and to minimize
mutual interference between the vehicle elec-
tronics, mobile phones and two-way radios.
The transmission output of the mobile phone
or two-way radio may not exceed the follow-
ing maximum transmission output (PEAK): Frequency range Maximum trans-
mission output
(PEAK) Shortwave
(f < 50 MHz) 100 W
4 m waveband 30 W
2 m waveband 50 W
Trunked radio/Tetra 35 W
70 cm waveband 35 W
GSM/UMTS/LTE 10 W
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
Vehicle identification plate for vehicles or chassis
on the base of the driver's seat
X Open the driver’s door.
You will see vehicle identification plate 0043
with the vehicle identification number 316
Identification platesTechnical data
(VIN), the paint code and the permissible
weight data.
Example: vehicle identification plate (US vehicles)
Example: chassis identification plate (US vehicles)
Example: chassis identification plate (vehicles for
Canada)
0044
VIN
0087 Paint code Engine compartment
0085
VIN (stamped on the rear wall of the
engine compartment)
0083 Engine number (stamped on the crank-
case)
0084 Emission Control Information and engine
oil 11
instruction labels
X Open the hood (Y page 248). Example: Emission Control Information label
i
Such data is vehicle-specific and may dif-
fer from that shown. Always observe the
specifications on your vehicle's identifica-
tion plate. Engine number
The engine number is stamped on the crank-
case. More information may be obtained at
any qualified specialist workshop.
11 Also observe the notes on engine oil for diesel engines in the "Technical data" section. Identification plates
317Technical data Z
Service products and capacities
Important safety notes
G
WARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels of the respective original containers. Always
store service products sealed in their original containers. Always keep service products out
of the reach of children. H
Environmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
R Fuels, e.g. diesel
R Additives for the exhaust gas aftertreat-
ment, e.g. Diesel Exhaust Fluid (DEF)
R Lubricants, e.g. engine oil, transmission oil
R Coolant
R Brake fluid
R Washer fluid
R Climate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the MB Specifications for Service Products. Only
use service products approved for the vehi-
cle. This is an important condition for the war-
ranty.
You will recognize the approved service prod- ucts by the inscription on the container: MB
Approval (e.g. MB Approval 228.5)
Other identifications and recommendations
refer to quality level or a specification accord-
ing to an MB Sheet Number (e.g. MB 228.5).
They are therefore not necessarily approved.
Further information can be obtained at any
qualified specialist workshop.
Additives for approved service products are
neither required nor permitted. Approved fuel additives are the exception. Additives can cause engine damage and must therefore not
be added to the service products.
The use of additives is always the responsi-
bility of the vehicle operator. The use of addi- tives may result in the restriction or loss of
your Limited Warranty entitlements. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Improper handling of fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creatingsparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel.
When handling, storing and disposing of fuels,
please observe the relevant regulations. 318
Service products and capacitiesTechnical data
Tank contents
Depending on equipment, the total capacity
of the fuel tank may vary.
Total capacity
2500
3500 Approx-
imately
26.4 US gal (100 l) of which reserve fuel
Models with a total capacity
of approximately
26.4 US gal (100 l) Approx-
imately
5.3 US gal (20 l) Diesel
Fuel grade
G
WARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
! Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel
system due to contaminated fuel.
! Vehicles without a diesel particle fil-
ter: in countries where only diesel fuel with
a high sulfur content is available, you will
need to carry out your vehicle's oil change
at shorter intervals. Further information on
oil change intervals can be obtained at a
qualified specialist workshop.
! Sprinter diesel engine
You will damage the diesel engine if you do not refuel with ultra-low sulfur diesel or use a diesel fuel with a sulfur content greater
than 15 ppm.
! Do not use the following:
R Marine diesel
R Heating oil
R Bio-diesel
R Vegetable oil
R Gasoline
R Paraffin
R Kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage. This
does not include flow improver additives.
For further information, see "Flow improv-
ers".
You will generally find information about the
fuel grade on the filling pump. If there is no
identification on the filling pump, consult a
gas station attendant.
For more information about refueling
(Y page 145).
Diesel at very low outside temperatures G
WARNING
If you heat fuel system components, e.g. with a hot-air gun or open flame, these compo-
nents could be damaged. This can cause fuel to escape and ignite. Depending on the type
of damage, fuel may also not escape until the
engine is running. There is a risk of fire and
explosion.
Never heat fuel system components. Contact a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available
ULTRA-LOW SULFUR DIESEL (ULSD, maxi-
mum sulfur content 15 ppm), which fulfills the
ASTM D975 standard.
The flow properties of diesel may be inade-
quate at low outside temperatures due to
paraffin separation. Service products and capacities
319Technical data Z
i
Malfunctions resulting from paraffin sep-
aration can only be rectified by heating the
entire fuel system. Park the vehicle in a
heated garage, for example.
To prevent operating problems, diesel with
better flow qualities is available during the
winter months. You can obtain information at the gas station or from your fuel supplier.
Your vehicle is equipped with a fuel preheat-
ing system. This improves the flow properties
of the diesel by approximately 46 ‡ (8 †).
ULTRA-LOW SULFUR DIESEL can be used
without risk of malfunction down to an out-
side temperature of approximately 14 ‡
(00F810 †).
Fuel additives
! Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics.
Gasoline or kerosene impairs the lubricat-
ing properties of the diesel fuel. This can
result in damage to the fuel injection sys-
tem, for example.
Information on fuel consumption H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
Fuel consumption depends on: R the vehicle version
R the style of driving R
the operating conditions
R the type or quality of the fuel used
The vehicle will use more fuel than usual in the following situations:
R at very low outside temperatures
R in city traffic
R during short journeys
R on mountainous terrain
R when towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment" section (Y page 23).
The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire con-
dition
R body
R transmission ratios for the drive assem-
blies
R additional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption
figures for your vehicle may deviate from the
consumption figures determined according
to EU Directive 80/1268/EEC.
Data concerning fuel consumption are recor- ded in the on-board computer; use the steer-
ing wheel buttons to call up the Trip com-
puter menu (Y page 195).
Diesel Exhaust Fluid (DEF) General notes
! Only use DEF in accordance with
ISO 22241. The exhaust gas aftertreatment system may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage caused by the use of other reduc-
ing agents will invalidate the New Vehicle
Limited Warranty. 320
Service products and capacitiesTechnical data