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Service records
Your authorized Sprinter Dealer will certify in this booklet the maintenance services that it
has performed on your vehicle.
Other than the maintenance services descri-
bed, the Maintenance Booklet does not
record or reflect any repair work that may
have been performed on your vehicle. Please
keep those receipts with your vehicle
records.
You can find information about the warranty
in your Service and Warranty Information
Booklet.
Your authorized Sprinter Dealer will gladly
provide more information on the mainte-
nance of your vehicle. Parts/service products
We recommend using only genuine
Mercedes-Benz parts for service and repair
work, since these conform to our specifica-
tions. In addition, use only fuels, lubricants
and corrosion inhibitors/antifreeze agents
that correspond to the factory specifications. Please see your authorized Sprinter Dealer
for more information on this subject. Exhaust system maintenance
Warning: exhaust gas aftertreatment
system – diesel engines
Your Sprinter is equipped with emission con-
trol devices to comply with current diesel
exhaust emission regulations in countries
where the vehicle is certified for sale. Follow
our recommended maintenance instructions
in order to ensure the proper operating state of your vehicle.
Note the following:
a) Diesel engines require diesel fuel with
extremely low sulfur content for road vehicles
(maximum 15 ppm sulfur), in compliance with ASTM D975 standard. Failure to use ultra low
sulfur highway diesel fuel (ULSD) can severely damage the vehicle's exhaust gas aftertreat-
ment system.
b)
We approve the use of B5 (standard ULSD,
which may contain up to 5% bio-diesel) for all
BlueEFFICIENCY ®
diesel engines.
Diesel fuels that contain a higher proportion
of bio-diesel, e.g. B20 or pure bio-diesel fuel,
can severely damage the engine and fuel sys- tem and are not permitted.
Contact your Service Center for more infor-
mation. If the B5 bio-diesel blend is not clearly
labeled to indicate that it meets the ULSD
standard, it should not be used. The New
Vehicle Limited Warranty does not cover
damage caused by the use fuels that do not
meet our approved fuel standards.
c) The prescribed engine maintenance
work must be carried out fully and at the required intervals.
d) The exhaust gas aftertreatment sys-
tem operation must not be modified in
any way. Alterations are not permissible by
law. Alterations can also damage the catalytic
converter and result in increased fuel con-
sumption and impaired engine running con-
ditions.
If the "CHECK ENGINE" indicator lamp lights
up in the instrument cluster when the engine
is running, this indicates that there may be a
malfunction in the engine control system or in the exhaust gas aftertreatment system.
We recommend having the malfunction
checked as soon as possible. BlueEFFICIENCY
®
exhaust gas after-
treatment using DEF
BlueEFFICIENCY ®
exhaust gas aftertreat-
ment requires a reducing agent (DEF) in order
to function properly. Maintaining the level
and condition of the DEF is part of the regular
maintenance service work.
DEF is a non-flammable, non-toxic, colorless
and odorless, water-soluble liquid. Exhaust system maintenance
7Maintenance Booklet
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!
Only use DEF according to ISO 22241. Do
not add special additives to DEF or dilute it
with water. This can damage the BlueEFFI-
CIENCY ®
exhaust gas aftertreatment. Description of maintenance work for
the exhaust system
The composition of exhaust emissions is
influenced not only by the exhaust gas after-
treatment system, but also by various engine
parts and their settings.
Maintenance of the exhaust system must
therefore include these engine parts. Some
maintenance jobs are actually only tests.
They are important, however, because they
allow early detection of discrepancies which
can later lead to increased exhaust emis-
sions. It is generally less costly to adjust devi- ations of this sort immediately than to wait
until they incur high repair costs. The main-
tenance intervals have been determined so
that the vehicle, under normal operating con- ditions, should operate properly between
maintenance services. Changing the engine oil and filter
Change engine oil and replace oil filters after every 20,000 miles. If oil consumption should
increase, determine the cause and take nec-
essary corrective steps. Do not reset the ser-
vice interval display if the oil level is filled up
or the oil is changed at times other than the
recommended intervals. Replacing the air filter
Under normal dust conditions, the air filter
should be replaced every 60,000 miles. Clean
the air filter cap and housing before removing the air filter. Replacing the fuel filter
Replace the fuel filter every 20,000 miles. Checking the diesel particle filter
The level of the diesel particle filter must be
checked for the first time at 100,000 miles.
If the saturation level is still below the thresh- old value at 100,000 miles, the saturation
level of the diesel particle filter must be
checked again at each subsequent oil service
plus/maintenance service.
If the level of the diesel particle filter is above the limit value, the diesel particle filter should
be replaced.
Once the new diesel particle filter has been
installed, the checking cycle starts again after
100,000 miles. Checking and adding DEF
Check and refill DEF every 20,000 miles. Maintenance service
Vehicle maintenance work (including
exhaust system maintenance)
i The maintenance services should be car-
ried out at the specified mileage or after the specified number of years (whichever
comes first).
You can find detailed descriptions of the
maintenance services here (Y page 9).
You can find a description of the scope of
maintenance for the exhaust system here
(Y page 8). 8
Maintenance serviceMaintenance Booklet
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Description of maintenance work
Oil service plus/maintenance service Oil service
plus Maintenance
service Check by service advisor
Check vehicle for corrosion, accident and paint dam-
age ^ ^
Brake test
^ ^
Oil service
Engine: oil and filter change
^ ^
Lubrication work
Lubricating the trailer hitch
^
Lubricate the hinges on the rear door
^
Maintenance
Check function and condition
Indicators, indicator lamps
^
Headlamps, exterior lighting
^
Windshield wipers, rear windshield wiper, windshield
washer system, headlamp cleaning system ^
Front and rear seat belts, seat belt buckles, seat belt
buckle extensions ^ ^
Integrity test and condition check
Observe line routing and chafing.
If there is fluid loss, determine the cause and remedy
it All assemblies: engine, transmission, transfer case,
axles, steering, power steering pump, brakes
^ ^
All lines, hoses and sensor cables
^ ^
All reservoirs, shock absorbers, front axle joints, cov-
ers, sleeves, dust caps ^ ^
Supplementary rubber springs
^ ^
Steering mechanism: tie rod, steering lever, rubber
sleeves, dust caps
^ ^Maintenance service
9Maintenance Booklet
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Oil service
plus Maintenance
service Check fluid level and correct
If there is fluid loss, determine the cause and remedy
it (separate invoice) Engine cooling system: corrosion inhibitor/anti-
freeze
^
Hydraulic brake system
^ ^
Power steering
^
Auxiliary battery in the engine compartment
^
Windshield washer system
^
DEF reservoir
^ ^
Engine
Replace fuel filter with water separator (after 1 year at
the latest, observe date of installation) ^ ^
Check poly-V-belt in the visible area for signs of wear
and damage ^ ^
Chassis and body
Replace the dust filter for the heating/ventilation or
the activate charcoal/combination filter for the air-
conditioning system (after 2 years at the latest,
observe the installation date) ^
Replace the dust filter for rear compartment air con-
ditioning (after 2 years at the latest, observe instal-
lation date) ^
Test trailer hitch: check function, play and attach-
ment ^
Sliding door: check water drain bores
^
Road wheels, brakes
Check and correct tire pressures, including spare
wheel ^ ^
Tire sealant: check expiration date (renew if neces-
sary; separate invoice)
^10
Maintenance serviceMaintenance Booklet
Page 13 of 38

Oil service
plus Maintenance
service Check thickness of the brake pads/linings and con-
dition of the brake discs. Vehicles with twin tires and
super-wide tires: rear wheels must be removed and
remounted (separate invoice) ^
Parking brake: check lever travel
^
Service indicator
Reset the maintenance computer
^ ^
Additional work
Once as part of the first service A (Z)
Retighten nuts and bolts
Rear axle: retighten u-bolts
Once as part of the first Service B, subsequently every 80000 miles (Z1)
Automatic transmission: oil and filter change
Every 2 years (Z2)
Hydraulic brake system: renew brake fluid
Every 3rd engine oil change (Z3)
Replace air filter element (at least every 4 years, observe installation date!)
Every fourth engine oil change (Z4)
Replace the poly-V-belt
For the first time at 100000 miles (Za)
Check saturation level of the diesel particle filter (observe installation date!)
Every ninth engine oil change/every 10 years (Z9)
Rear axle: oil change
Every ninth engine oil change/every 15 years (Z9)
Renew coolant (observe coolant mixture ratio) Maintenance service
11Maintenance Booklet
Page 14 of 38
Confirmation
Tire rotation
For information about tire rotation, see (Y page 5).Date: Mileage:
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ConfirmationMaintenance Booklet
Page 15 of 38
Date: Mileage:
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Date: Mileage: Confirmation
13Maintenance Booklet
Page 16 of 38
Delivery inspection
Delivery inspection
Carried out according to factory specifications
Mileage
Location
Date
Signature
Signature/stamp from an authorized Sprinter Dealer14
Confir
mationMaintenanc e Booklet