Introduction
Active Service System (ASSYST)
General notes Your Sprinter is equipped with the
Active
Service System (ASSYST) . The mainte-
nance computer tracks distance driven and
the time elapsed since your last service. The
service is shown in the multifunction display
in the instrument cluster.
The multifunction display shows a message
approximately one month before the mainte-
nance service is due. It indicates when the
next service is due in miles or days.
The symbols or letters on the service display
show the type of service that is due.
0099 orA
A Oil service plus
009A orB B Maintenance service
Services are carried out in a series defined as A-B. The first oil service plus (Service A) is due
after 20,000 miles. The first maintenance ser-
vice (Service B) is due after 40,000 miles.
Service due date display Vehicles with steering wheel buttons
One of the following messages appears:
^0099Service A: Due in ... days
Service A: Due in ... days
^0099Service A: Due in ... miles Service A: Due in ... miles
^0099Service A Due now Service A Due now
Vehicles without steering wheel buttons
One of the following messages appears:
^ 0099 for service A
^ 009A for service B
The remaining distance in miles (mi) or the
remaining time in days (d) is shown.
Service due date has been exceeded A qualified specialist workshop, e.g. an
authorized Sprinter Dealer resets the service
display during the service appointment. Vehicles with steering wheel buttons
If the service due date has been exceeded,
one of the following messages will appear in
the display:
^0099Service A: Exceeded by ... Service A: Exceeded by ...
days days
^0099Service A: Exceeded by ... Service A: Exceeded by ...
miles
miles
Additionally, a warning tone sounds.
Vehicles without steering wheel buttons
If the service due date has been exceeded,
ten seconds after switching on the ignition
the 0099 or009A symbol flashes for the ser-
vice. A minus sign also appears in front of the
service due date.
Service information You can find a list with descriptions of the
maintenance work in this booklet, starting
from (Y page 9). Following every mainte-
nance service, the authorized Sprinter dealer will reset the service interval display by con-
firming the maintenance work performed.
The authorized Sprinter dealer performing the maintenance service will confirm the work
has been carried out using the confirmation
pages in this Maintenance Booklet
(Y page 15).
We continuously strive to improve our prod-
ucts and ask for your understanding that we
reserve the right to make changes to the peri-
odic maintenance work for our vehicles.
The information in this booklet is accurate at time of printing. At the time of your scheduled
maintenance appointments with your author-
ized Sprinter dealer, the most current service
information will be utilized for your vehicle's
age or mileage. Please check with your
authorized Sprinter dealer for any changes to the periodic maintenance work for your vehi-cle.
i If the ASSYST service interval display has
been accidentally reset, have an authorized
Sprinter dealer correct the setting. A reset 4
IntroductionMaintenance Booklet
and/or anticorrosion/antifreeze products
other than those approved for your vehicle
are being used. You can find coolant
instructions under the "Coolant" section of the vehicle Operator's Manual. Contact an
authorized Sprinter Dealer for a list of anti-
corrosion/antifreeze products that are
approved for your vehicle. Wear parts
The maintenance computer recommends the
inspection of certain wear parts, however, it
cannot judge the condition of these wear
parts. Only qualified aftersales technicians
can determine if a wear part should be
replaced. Regular checks
In addition to the maintenance service, you
should also perform regular checks on the
following (e.g. weekly, when refueling, or
before any long journey):
R Oil level – Depending on the vehicle equip-
ment, check the oil level of the engine using either the oil dipstick or using the control
system via the multifunction steering
wheel/multifunction display. Refer to the
Operator's Manual for more information on
measuring the engine oil level.
R Coolant level – The correct procedure for
checking the coolant level is described in
the Operator's Manual.
R Brake fluid level – If the brake fluid has to
be refilled, visit an authorized Sprinter
Dealer and have the cause determined, e.g. leakage or worn brake pads.
R Windshield washer system – If the
washer fluid level falls below 1/3 full, the
warning lamp for the washer fluid level
lights up. Add washer fluid mixed with an
approved windshield washer concentrate,
test function and check wiper blades. R
Lighting system
R Tire condition and tire pressure – Check
at least once a month. Refer to the "Tires
and Wheels" section in the Operator's Man-
ual for guidelines and the correct proce-
dure for checking the tire condition and tire
pressure. Notes on the warranty
An extensive and well-equipped network of
authorized Sprinter Dealers is available to
carry out maintenance work. Your authorized
Sprinter Dealer can ensure that your vehicle
is thoroughly serviced and repaired by pro-
fessionals.
Please see the Service and Warranty Infor-
mation Booklet for detailed information on
warranty terms and coverage.
Please follow the maintenance instruc-
tions in this Maintenance Booklet, even if you allow a third party to use the vehicle
and entrust them with care of the vehicle. Only in this way will you be able to ensure
that your warranty rights are not affected.
Service, replacement, or repair of the
emission control devices and systems
can be performed by any automotive
repair establishment or individual using
certified parts.
We strongly recommend that any mainte-
nance work on your vehicle is carried out by your authorized Sprinter Dealer which
is fully equipped to perform this service.
Please note that special instructions and spe- cial measuring devices are required for serv-
icing the engines in order to comply with legal requirements concerning exhaust emissions.
Modifying or tampering with emissions com-
ponents is not permissible. Your authorized
Sprinter Dealer is familiar with the relevant
regulations. 6
IntroductionMaintenance Booklet
Description of maintenance work
Oil service plus/maintenance service Oil service
plus Maintenance
service Check by service advisor
Check vehicle for corrosion, accident and paint dam-
age ^ ^
Brake test
^ ^
Oil service
Engine: oil and filter change
^ ^
Lubrication work
Lubricating the trailer hitch
^
Lubricate the hinges on the rear door
^
Maintenance
Check function and condition
Indicators, indicator lamps
^
Headlamps, exterior lighting
^
Windshield wipers, rear windshield wiper, windshield
washer system, headlamp cleaning system ^
Front and rear seat belts, seat belt buckles, seat belt
buckle extensions ^ ^
Integrity test and condition check
Observe line routing and chafing.
If there is fluid loss, determine the cause and remedy
it All assemblies: engine, transmission, transfer case,
axles, steering, power steering pump, brakes
^ ^
All lines, hoses and sensor cables
^ ^
All reservoirs, shock absorbers, front axle joints, cov-
ers, sleeves, dust caps ^ ^
Supplementary rubber springs
^ ^
Steering mechanism: tie rod, steering lever, rubber
sleeves, dust caps
^ ^Maintenance service
9Maintenance Booklet
Oil service
plus Maintenance
service Check fluid level and correct
If there is fluid loss, determine the cause and remedy
it (separate invoice) Engine cooling system: corrosion inhibitor/anti-
freeze
^
Hydraulic brake system
^ ^
Power steering
^
Auxiliary battery in the engine compartment
^
Windshield washer system
^
DEF reservoir
^ ^
Engine
Replace fuel filter with water separator (after 1 year at
the latest, observe date of installation) ^ ^
Check poly-V-belt in the visible area for signs of wear
and damage ^ ^
Chassis and body
Replace the dust filter for the heating/ventilation or
the activate charcoal/combination filter for the air-
conditioning system (after 2 years at the latest,
observe the installation date) ^
Replace the dust filter for rear compartment air con-
ditioning (after 2 years at the latest, observe instal-
lation date) ^
Test trailer hitch: check function, play and attach-
ment ^
Sliding door: check water drain bores
^
Road wheels, brakes
Check and correct tire pressures, including spare
wheel ^ ^
Tire sealant: check expiration date (renew if neces-
sary; separate invoice)
^10
Maintenance serviceMaintenance Booklet