Publication details
Internet
Further information on Mercedes-Benz vehi-
cles can be obtained on the Internet at
www.mercedes-benz.com
www.mbusa.com (USA only)
www.mercedes-benz.ca (Canada only) Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical documen-
tation team at the address on the inside of the
front cover. © Mercedes-Benz USA, LLC
© Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without writ-
ten permission.
Printed in Germany.
Thank you for choosing the new Sprinter
We hope you enjoy your Sprinter. Vehicle
safety and operational reliability are two very important factors. To maintain them, regular
maintenance services are necessary.
We continuously strive to improve our prod-
ucts and ask for your understanding that we
reserve the right to make changes to the peri-
odic maintenance work for our vehicles.
The information in this booklet is accurate at time of printing. At the time of your scheduled
maintenance appointments with your author-
ized Sprinter dealer, the most current service
information will be utilized for your vehicle's
age or mileage. Please check with your
authorized Sprinter dealer for any changes to the periodic maintenance work required for
your vehicle. PLEASE NOTE
WE STRONGLY RECOMMEND THAT YOU
HAVE YOUR VEHICLE SERVICED BY AN
AUTHORIZED SPRINTER DEALER WHO IS
FULLY EQUIPPED TO PROVIDE THIS SERVICE
AND THAT GENUINE MERCEDES-BENZ
PARTS BE USED.
EMISSION CONTROL COMPONENTS AND
SYSTEMS CAN BE MAINTAINED, REPLACED,
OR REPAIRED BY ANY AUTOMOBILE REPAIR
WORKSHOP OR INDIVIDUAL USING CERTI-
FIED PARTS.
THE USE OF DEFECTIVE OR NON-EQUIVA-
LENT PARTS CAN RESULT IN YOUR EMIS-
SIONS PERFORMANCE WARRANTY CLAIM
BEING DENIED. Symbols
The following symbols are used in this Main-
tenance Booklet: G
WARNING
Warning notices draw your attention to haz-
ards that may endanger your health or life, or the health or life of others.
! Highlights hazards that may result in dam-
age to your vehicle.
i Helpful tips or other useful information.
Y
Page This symbol informs you where you
can find further information on a
topic.
YY This continuation symbol indicates
that a warning or procedure is contin-
ued on the next page. Vehicle sales/Vehicle warranty
issuer/Spare parts sales organization
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
Customer Assistance Center:
1-877-762-8267
Mercedes-Benz USA, LLC is a Daimler com-
pany
As at 14.03.2014
Introduction
Active Service System (ASSYST)
General notes Your Sprinter is equipped with the
Active
Service System (ASSYST) . The mainte-
nance computer tracks distance driven and
the time elapsed since your last service. The
service is shown in the multifunction display
in the instrument cluster.
The multifunction display shows a message
approximately one month before the mainte-
nance service is due. It indicates when the
next service is due in miles or days.
The symbols or letters on the service display
show the type of service that is due.
0099 orA
A Oil service plus
009A orB B Maintenance service
Services are carried out in a series defined as A-B. The first oil service plus (Service A) is due
after 20,000 miles. The first maintenance ser-
vice (Service B) is due after 40,000 miles.
Service due date display Vehicles with steering wheel buttons
One of the following messages appears:
^0099Service A: Due in ... days
Service A: Due in ... days
^0099Service A: Due in ... miles Service A: Due in ... miles
^0099Service A Due now Service A Due now
Vehicles without steering wheel buttons
One of the following messages appears:
^ 0099 for service A
^ 009A for service B
The remaining distance in miles (mi) or the
remaining time in days (d) is shown.
Service due date has been exceeded A qualified specialist workshop, e.g. an
authorized Sprinter Dealer resets the service
display during the service appointment. Vehicles with steering wheel buttons
If the service due date has been exceeded,
one of the following messages will appear in
the display:
^0099Service A: Exceeded by ... Service A: Exceeded by ...
days days
^0099Service A: Exceeded by ... Service A: Exceeded by ...
miles
miles
Additionally, a warning tone sounds.
Vehicles without steering wheel buttons
If the service due date has been exceeded,
ten seconds after switching on the ignition
the 0099 or009A symbol flashes for the ser-
vice. A minus sign also appears in front of the
service due date.
Service information You can find a list with descriptions of the
maintenance work in this booklet, starting
from (Y page 9). Following every mainte-
nance service, the authorized Sprinter dealer will reset the service interval display by con-
firming the maintenance work performed.
The authorized Sprinter dealer performing the maintenance service will confirm the work
has been carried out using the confirmation
pages in this Maintenance Booklet
(Y page 15).
We continuously strive to improve our prod-
ucts and ask for your understanding that we
reserve the right to make changes to the peri-
odic maintenance work for our vehicles.
The information in this booklet is accurate at time of printing. At the time of your scheduled
maintenance appointments with your author-
ized Sprinter dealer, the most current service
information will be utilized for your vehicle's
age or mileage. Please check with your
authorized Sprinter dealer for any changes to the periodic maintenance work for your vehi-cle.
i If the ASSYST service interval display has
been accidentally reset, have an authorized
Sprinter dealer correct the setting. A reset 4
IntroductionMaintenance Booklet
