If the automatic transmission cannot be shif-ted to position N, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
iDeactivate the automatic locking feature
( Y page 82). You could otherwise be locked
out when pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front and at the rear under covers :.
X Remove the towing eye from the vehicle
tool kit/stowage tray ( Ypage 220).
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in and tighten the towing eye clock-
wise to the stop.
Removing the towing eye
X Unscrew and remove the towing eye.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit/
stowage tray.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle( Y page 232).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the SmartKey from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the followingpoints:
X You must use the SmartKey instead of the
Start/Stop button ( Ypage 115).
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi-
tion 0.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-tion N.
X Release the brake pedal.
X Release the electric parking brake.
X Leave the SmartKey in position 2in the
ignition lock.
X Switch on the hazard warning lamps(Y page 102).
iIn order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
Towing and tow-starting233
Roadside Assistance
Z
