2015 MERCEDES-BENZ S-Class ignition

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with PLUG-IN HYBRID operation (Y
page 290).Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing Refueling
205Driving and parking
Z

and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection system could be blocked by particles from
the fuel can.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(Y page 490). Refueling
General information Pay attention to the important safety notes
(Y
page 205).
PLUG-IN HYBRID vehicles: pressure in the
fuel tank must be released before refueling.
Except PLUG-IN HYBRID vehicles: If you
unlock/lock the vehicle from the outside, the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Preparing to refuel X
Switch off the engine.
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
or, if the SmartKey is inserted in the ignition
lock: X Remove the SmartKey from the ignition
lock. 206
RefuelingDriving and parking

Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X Apply the electric parking brake.
X Switch off the engine.
X Open the driver's door.
The on-board electronics now have status 0. This is the same as
the SmartKey having been removed.
or, if the SmartKey is inserted in the ignition lock:
X Remove the SmartKey from the ignition lock.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X Unlock the vehicle (Y page 91).
or X Unlock the vehicle using the mechanical key (Y page 93).The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. Charging the high-voltage battery
(plug-in hybrid vehicles) Important safety notes
G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high- voltage components and never modify the vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. Charging the high-voltage battery (plug-in hybrid vehicles)
209Driving and parking Z

?
Vehicle socket
A Indicator lamp Ý
X Use the DIRECT SELECT lever to shift the
automatic transmission to P.
X Switch the ignition off.
X Press the charge socket flap in the direc-
tion of arrow :.
The charge socket flap swings up.
X Slide fastener ;to the right.
Vehicle socket flap =is open.
X Insert the power supply plug into the elec-
trical outlet to the stop.
X Insert the charging cable connector into
vehicle socket ?to the stop.
The high-voltage battery is being charged.
Ý indicator lamp Aon vehicle
socket ?flashes slowly green.
i The vehicle must not be moved during
charging or when the charging cable is con- nected.
i Depending on the temperature, the fan
and battery cooling system may audibly
switch on during the charging process.
Removing the charging cable When the charge level display reaches 100%
in the multifunction display, the battery is
fully charged (Y page 281).
i After the charging cable has been discon-
nected, the indicator lamp in the vehicle
socket remains lit for some time before
switching off. When the battery is fully charged:
X Unlock the vehicle.
Ý indicator lamp Aon vehicle
socket ?lights up green.
X Press and hold button Bon the charging
cable connector and remove the charging
cable from the vehicle socket.
X Close vehicle socket flap =.
X Close charge socket flap :.
X Remove the charging cable from the elec-
trical outlet.
X Stow the charging cable safely in the vehi-
cle (Y page 212). Charging the high-voltage battery
from the wallbox
General notes It is recommended that you charge your vehi-
cle using a wallbox or at a charging station.
Use the optional quick charging cable when
charging at a wallbox. The charging cable is
stored in a bag in the trunk.
Only use charging cables that have been tes- ted and approved by the manufacturer for
charging the high-voltage battery in an elec-
tric vehicle.
Pay attention to the "Important safety notes"
(Y page 209). Charging the high-voltage battery (plug-in hybrid vehicles)
215Driving and parking Z

Connecting the charging cable
:
To open the charge socket flap
; Fastener
= Vehicle charge socket flap
? Vehicle socket
A Indicator lamp Ý
X Use the DIRECT SELECT lever to shift the
automatic transmission to P.
X Switch the ignition off.
X Press the charge socket flap in the direc-
tion of arrow :.
The charge socket flap swings up.
X Slide fastener ;to the right.
Vehicle socket flap =is open.
X Insert the charging cable connector into
vehicle socket ?to the stop.
The high-voltage battery is being charged.
Ý indicator lamp Aon vehicle
socket ?flashes slowly green.
i The vehicle must not be moved during
charging or when the charging cable is con- nected. i
Depending on the temperature, the fan
and battery cooling system may audibly
switch on during the charging process.
Removing the charging cable When the charge level display reaches 100%
in the multifunction display, the battery is
fully charged (Y page 281).
i After the charging cable has been discon-
nected, the indicator lamp in the vehicle
socket remains lit for some time before
switching off. When the battery is fully charged:
X Unlock the vehicle.
Ý indicator lamp Aon vehicle
socket ?lights up green.
X Press and hold button Bon the charging
cable connector and remove the charging
cable from the vehicle socket.
X Close vehicle socket flap =.
X Close charge socket flap :. Charging the high-voltage battery at
the charging station
The connection for the vehicle at a charging
station is identical to the connection on a
wallbox. Read the "Charging a high-voltage
battery at a wallbox" section (Y page 215).
Before beginning the charging process at a
charging station without communication
capabilities, you must first activate the sta-
tion. You can do this by using an RFID card or 216
Charging the high-voltage battery (plug-in hybrid vehicles)Driving and parking

code (VVC) issued by the Mercedes-Benz
Center after purchase. With this new
code you can set up the access to your
vehicle. This is described in the "Setting
up a personal area" section on the "Vehi-
cle Homepage". There, you may also
deactivate the existing access of the pre- vious owner.
Calling up functions in the "My
Mercedes Electric - Vehicle Homepage" The "Vehicle Homepage" allows you access to
vehicle information and your vehicle's func-
tions using remote query and remote config-
uration.
The following functions can be accessed via
the "Vehicle Homepage":
R request the current condition of charge of
the high-voltage battery
R program the departure time (Y page 310)
R set/activate the "Pre-entry climate control
at departure time" function (REMOTE CLI-
MATE CONTROL), (see the separate
COMAND operating instructions)
Information on additional functions and oper- ating instructions can be found on the "Vehi-
cle Homepage".
Connecting the vehicle to the Internet i
This function is not available in all coun-
tries and requires activated access to the
mbrace emergency call system.
i This function is only available if the vehi-
cle is equipped with a telephone module.
You can use the "Vehicle Homepage" if the
vehicle has a connection to the Internet via
the telephone module. The telephone module uses CDMA (Code Division Multiple Access)
and transmits the necessary data by radio.
The vehicle automatically recognizes whether a connection to the Internet via the telephone
module is possible or not. No presets are
necessary. i
Restrictions in reception are possible if
the vehicle is in an underground car park,
for example. Restrictions may also occur in areas with poor mobile network coverage.
To enable the transfer of data via the tele-
phone module, you do not need a SIM card. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock. 220
ParkingDriving and parking

R
the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
If the engine cannot be switched off as descri-
bed here, see "Emergency engine cutoff"
(Y page 440).
Using the SmartKey X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's door or the
front-passenger door or remove the Smart-
Key from the ignition, the automatic trans-
mission shifts to Pautomatically.
If you shift the automatic transmission to N
before switching off the engine, the auto-
matic transmission remains in Neven if the driver's door or the front-passenger door is
opened.
Using the Start/Stop button X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 189).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open one of the front
doors, the automatic transmission shifts to P.
If you drive through a car wash with a con-
veyor, you can:
R switch on the ignition using the Start/
Stop button and shift the transmission to
N
R insert the SmartKey into the ignition
lock, switch on the ignition and shift the
transmission to N
In the event of an emergency, the engine can
be turned off while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds. This function operates
independently of the ECO start/stop auto-
matic engine switch-off function. Parking
221Driving an d parking Z

Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in the system, it may not be possible to apply
the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it roll- ing away.
X Shift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal. Applying/releasing manually X
To engage: push handle :.
When the electric parking brake is applied, the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter goes out.
The electric parking brake can only be
released:
R when the SmartKey is in position 1or 2in
the ignition lock (Y page 189) or
R if the ignition was switched on using the
Start/Stop button.
Applying automatically The electric parking brake is automatically
applied when the transmission is in position
P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened.
To prevent the electric parking brake from
being automatically applied, pull handle :.222
ParkingDriving and parking