
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis Introduction
27 Z

In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
Hybrid vehicles have a combustion engine
and an electric motor. The voltage supply for
operating the vehicle electrically is provided
by the vehicle's high-voltage electrical sys-
tem. G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high- voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage electrical system are marked with yellow
warning stickers. The cables of the vehicle's high-voltage electrical system are orange in
color.
Vehicles with an electric motor generate
much less driving noise than vehicles with
internal combustion engines. As a result, your
vehicle may not be heard by other road users
in certain situations. This can happen, for
example, when you are parking and your vehi- cle is not seen by other road users. This
requires you to adopt a particularly anticipa-
tory driving style, as it is necessary to allow
for the possibility that other road users may
behave erratically. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ- ing interference that may cause undesired
operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at a qualified specialist workshop. 28
Introduction

G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Book-
let. Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
R work on the hybrid system Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con- tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Introduction
29 Z

Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty. QR codes for the rescue card
The QR code is secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important infor-
mation about your vehicle in a compact form, e.g. the routing of the electric cables.
You can find more information at https://
portal.aftersales.i.daimler.com. Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic information relating to vehicle operation, mal-
functions, and user settings. This may include information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or to further optimize and develop vehicle func-
tions. COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR 30
Introduction

Warning and indicator lamps
Function Page
:
!
ABS 358
;
å
ESP®
OFF 360
÷
ESP® 360
=
#
Turn signal, left 152
?
L
Low-beam head-
lamps 151
A
K
High-beam head-
lamps 152
B
T
Parking lamps,
license plate lamp and
instrument cluster lighting 151
C
!
Turn signal, right 152
D
·
Distance warning sig-
nal 367 Function Page
E
!
Electric parking brake
(yellow) 362
F
Electric parking brake (red) 362
F
USA only !
Canada only G
;
Check Engine 363
H
Ð
Power steering 369
I
Brakes (red) 357
$
USA only J
Canada only J
ü
Seat belt 355
K
6
Restraint system 362
L
h
Tire pressure monitor 368
i
Information on warning and indicator
lamps in PLUG-IN HYBRID vehicles can be
found in the "PLUG-IN HYBRID drive" sec-
tion (Y page 279). 36
Instrument clusterAt a glance

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 29). Hybrid vehicles
General notes
Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor. Important safety notes
Danger of electric shock G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high- voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. When towing a vehicle after an accident, be
sure to observe the following sections:
R Transporting the vehicle (Y page 437)
R Towing the vehicle with the rear axle raised
(Y page 437)
R Towing a vehicle with both axles on the
ground (Y page 436)
Read the safety instructions on towing and
tow-starting (Y page 435). All components of the hybrid system are
marked with yellow warning stickers that
warn you of the danger of high voltage. The
cables of the vehicle's high-voltage electrical
system are orange in color.
The ignition must be switched off when car-
rying out general tasks, such as adding
washer fluid to the windshield washer system or checking the coolant level.
Automatic deactivation of the hybrid
system G
DANGER
If the restraint system is malfunctioning, indi- vidual restraint system components may be
triggered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This could
affect Emergency Tensioning Devices or air
bags, for example. The vehicle's high-voltage
electrical system may also not be deactivated
as intended in the event of an accident. You
could suffer an electric shock if you touch the damaged components of the vehicle's high- 46
Hybrid vehiclesSafety

High-voltage battery
G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. G
WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
! Exhaustive discharge caused by the vehi-
cle standing idle for lengthy periods can
damage the high-voltage battery.
Hybrid vehicles: if the vehicle is idle for
lengthy periods, run it for a few minutes
once every six weeks to charge up the high- voltage battery. During the charging proc-
ess, switch off all electrical consumers, e.g.
the automatic climate control or the seat
heating.
Plug-in hybrid vehicles: if the vehicle is
idle for lengthy periods leave the high-volt- age battery connected to a charging sta-
tion.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery (Y page 209).
Engine compartment Before opening the hood:
X Apply the electric parking brake.
X Shift the automatic transmission to park
position P. X
Switch the ignition off.
X Remove the Start/Stop button from the
ignition lock (Y page 189).
or X If the SmartKey is inserted in the ignition
lock: remove the SmartKey from the igni-
tion lock.
X Observe the warning notes on the risk of
electric shock (Y page 46).
X Observe the warning notices about the
hood (Y page 404). RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Braking System supports
you when braking with an electronically-con-
trolled brake boost mode and enables the
recovery of kinetic energy (recuperation). G
WARNING
If the Recuperative Braking System malfunc-
tions, braking resistance may be reduced and brake pedal travel may be longer than usual. If
you subsequently depress the brake pedal as usual, the braking effect may not be sufficient.
There is a risk of an accident.
In the event of this malfunction, continue to
depress the brake pedal. Stop the vehicle in
accordance with the traffic conditions. If nec-
essary, contact a qualified specialist work-
shop.
Further information about the Recuperative
Braking System (Y page 276).48
Hybrid vehiclesSafety

This poses an increased risk of injury or even
fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to accommodate a person with disabilities, con-
tact an authorized Mercedes-Benz Center for
details. USA only: for further information con- tact our Customer Assistance Center at
1-800-FOR-MERCedes (1‑800‑367‑6372). Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni-
tion is switched on. It goes out no later than a few seconds after the vehicle is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running
All vehicles, except hybrid vehicles: G
WARNING
If restraint system is malfunctioning, restraint system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury. Have the restraint system checked and
repaired in a qualified specialist workshop as soon as possible.
Hybrid vehicles: G
DANGER
If the restraint system is malfunctioning, indi- vidual restraint system components may be
triggered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This could
affect Emergency Tensioning Devices or air
bags, for example. The vehicle's high-voltage
electrical system may also not be deactivated
as intended in the event of an accident. You
could suffer an electric shock if you touch the damaged components of the vehicle's high-
voltage electrical system. This poses an
increased risk of injury or even fatal injury.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. Immediately switch off the ignition
and remove the SmartKey from the ignition
lock after an accident. PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG OFF indicator lamp
:
and PASSENGER AIR BAG ON indicator
lamp ;are part of the Occupant Classifica-
tion System (OCS).
The indicator lamps display the status of the
front-passenger front air bag.
R PASSENGER AIR BAG OFF :lights up: the
front-passenger front air bag is deactiva- 50
Occupant safetySafety