Locking (SmartKey) .......................... 91
Lowering ........................................ 470
Maintenance .................................... 26
Operating safety .............................. 27
Parking for a long period ................ 223
Pulling away ................................... 192
Raising ........................................... 467
Reporting problems ......................... 29
Securing from rolling away ............ 466
Towing away .................................. 435
Transporting .................................. 437
Unlocking (in an emergency) ........... 98
Unlocking (SmartKey) ...................... 91
Vehicle data ................................... 495
Vehicle dimensions ........................... 495
Vehicle emergency locking ................ 99
Vehicle Homepage
Data protection .............................. 219
Functions ....................................... 220
General information ....................... 219
Internet connection ....................... 220
Vehicle identification number
see VIN
Vehicle identification plate .............. 488
Vehicle level
Active Body Control ABC ............... 244
Display message ............................ 341
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 422
Video
Operating the DVD ......................... 305
VIN ...................................................... 488 W
Warning Stickers ........................................... 46
Warning and indicator lamps
ABS ................................................ 358
Brakes ........................................... 357
Check Engine ................................. 363
Coolant .......................................... 364
Distance warning ........................... 367
ESP ®
.............................................. 360
ESP ®
OFF ....................................... 361
Fuel tank ........................................ 363
Hybrid system ................................ 366 Overview .......................................... 36
Parking brake ................................ 362
PASSENGER AIR BAG ...................... 50
RBS (Recuperative Brake Sys-
tem) ............................................... 366
Reserve fue
l................................... 363
Restraint system ............................ 362
Seat belt ........................................ 355
Steering ......................................... 369
Tire pressure monitor .................... 368
Warranty .............................................. 25
Washer fluid
Display message ............................ 353
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 470
Wheel chock ...................................... 466
Wheels
Changing a whee l.......................... 465
Checking ........................................ 443
Cleaning ......................................... 414
Important safety notes .................. 442
Interchanging/changing ................ 465
Mounting a new whee l................... 470
Mounting a whee l.......................... 466
Removing a whee l.......................... 469
Storing ........................................... 466
Tightening torque ........................... 470
Wheel size/tire size ....................... 471
Window curtain air bag
Operation ......................................... 59
Windows
see Side windows
Windshield
Defrosting ...................................... 175
Infrared reflective .......................... 401
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 409
Notes ............................................. 494
Windshield wipers
Problem (malfunction) ................... 161
Replacing the wiper blades ............ 158
Switching on/of f........................... 157
Winter driving
Important safety notes .................. 444
Slippery road surfaces ................... 228 22
Index
Door control panel
Function Page
:
s
Seat ventilation 136
;
c
Seat heating 134
=
w
Adjusts the front-
passenger seat from the
driver’s seat 124
?
r
45=
Stores settings for the seat, exterior mirrors and steer-
ing wheel 143
A
Adjusts the seats electri-
cally
122
B
7Zª\
Adjusts and folds the exte-
rior mirrors in/out electri-
cally
141
C
W
Opens/closes the
right side window 106 Function Page
D
W
Opens/closes the
rear right side window 106
E
p
Opens/closes the
trunk lid 104
F
n
Override feature for
the controls in the rear
compartment 75
G
Opens the door 97
H
%&Unlocks/locks
the vehicle
97
I
W
Opens/closes the
rear left side window 106
J
W
Opens/closes the left
side window 10642
Door control panelAt a glance
Belt warning for the driver and front
passenger The
7 seat belt warning lamp in the instru-
ment cluster is a reminder that all occupants
must fasten their seat belts. It may light up
continuously or flash. In addition, there may
be a warning tone.
Regardless of whether the driver's seat belt
has already been fastened, the 7seat belt
warning lamp lights up for six seconds each
time the engine is started. If, after
six seconds, the driver or front-passenger
seat belt has not been fastened and the doors
are closed, the 7seat belt warning lamp
lights up. As soon as the driver's and front-
passenger seat belts are fastened or a front
door is opened again, the 7seat belt
warning lamp goes out.
If the driver's seat belt is not fastened after
the engine is started, an additional warning
tone will sound. This warning tone stops after six seconds or when the driver's seat belt is
fastened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's and front-
passenger seat belts are not fastened, a
warning tone sounds. A warning tone also
sounds with increasing intensity for
60 seconds or until the driver or front
passenger have fastened their seat belts.
If the driver or front passenger unfasten their seat belts during the journey, the seat belt
warning is activated again.
i For more information on the
7seat
belt warning lamp, see "Warning and indi-
cator lamps in the instrument cluster, seat
belts" (Y page 355). Air bags
Introduction The installation point of an air bag can be rec-
ognized by the AIR BAG symbol.
An air bag complements the correctly fas-
tened seat belt. It is no substitute for the seat belt. The air bag provides additional protec-
tion in applicable accident situations.
Not all air bags are deployed in an accident.
The different air bag systems function inde-
pendently from one another (Y page 65).
However, no system available today can com- pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at which the air bag must be deployed.
Important safety notes G
WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
R have fastened their seat belts correctly,
including pregnant women
R are sitting correctly and maintain the great-
est possible distance to the air bags
R follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
R Adjust the seats properly before beginning
your journey. Always make sure that the
seat is in an almost upright position. The
center of the head restraint must support
the head at about eye level.
R Move the driver's and front-passenger
seats as far back as possible. The driver's
seat position must allow the vehicle to be
driven safely.
R Only hold the steering wheel on the out-
side. This allows the air bag to be fully
deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against
the door or side window. You may other- 56
Occupant safetySafety
wise be in the deployment area of the air
bags.
R Always keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth-
erwise be in the deployment area of the air bag.
R For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint
systems. Up to this height, the seat belt
cannot be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R Always secure children under 12 years of
age and less than 5 ft (1.50m)in height in
suitable child restraint systems.
R Child restraint systems should be installed
on the rear seats.
R Only secure a child in a rearward-facing
child restraint system on the front-
passenger seat when the front-passenger
front air bag is deactivated. If the
PASSENGER AIR BAG OFF indicator lamp is permanently lit, the front-passenger front
air bag is deactivated (Y page 50).
R Always observe the instructions and safety
notes on the "Occupant Classification Sys-
tem (OCS)" (Y page 59) and on "Children
in the vehicle" (Y page 69) in addition to
the child restraint system manufacturer's
installation instructions.
Objects in the vehicle interior may pre-
vent an air bag from functioning correctly.
Before starting your journey and to avoid risks
resulting from the speed of the air bag as it
deploys, make sure that:
R there are no people, animals or objects
between the vehicle occupants and an air
bag.
R there are no objects between the seat, door
and B-pillar.
R no hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
R no accessories, such as cup holders, are
attached to the vehicle within the deploy- ment area of an air bag, e.g. to doors, side
windows, rear side trim or side walls.
R no heavy, sharp-edged or fragile objects
are in the pockets of your clothing. Store
such objects in a suitable place. G
WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objectsto it. G
WARNING
Sensors to control the air bags are located in the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air bags might therefore not function properly
any more. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work- shop.
Front air bags Driver's air bag
:deploys in front of the
steering wheel. Front-passenger front air
bag ;deploys in front of and above the glove
box. Occupant safety
57Safety Z
Window curtain air bags
Window curtain air bags
:are integrated
into the side of the roof frame and deployed in
the area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or
arms.
In the event of a side impact, the window cur-
tain air bag is deployed on the side on which
the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(Y page 65).
Cushion air bags i
Observe the "Important safety notes" sec-
tion (Y page 56).
The rear reclining seat is equipped with a
cushion air bag. If the seat backrest is
reclined, the cushion air bag can provide addi-
tional occupant protection in the event of
frontal collision situations. When triggered,
the cushion air bag deploys under the seat
cushion. This helps prevent the occupant
from slipping off the seat cushion. G
WARNING
If a child restraint system is installed and the
seat backrest is reclined too far backwards,
the cushion air bag may deploy by mistake in the event of an accident. There is an increased
risk of injury. When using a child restraint system, always
ensure that the seat is correctly adjusted and
that the backrest is almost vertical.
If you install a child restraint system on the
rear reclining seat, always observe: R the instructions and safety notes in "Chil-
dren in the vehicle" (Y page 69)
R the child restraint system manufacturer's
installation instructions. Occupant Classification System
(OCS)
Introduction The Occupant Classification System (OCS)
categorizes the person in the front-passenger
seat. Depending on that result, the front-
passenger front air bag is either enabled or
deactivated.
The system does not deactivate:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices
Prerequisites To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in an almost upright position with their
back against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, OCS may produce a false classi-
fication, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
be sure to observe the correct positioning of Occupant safety
59Safety Z
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes G
WARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special- ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash. G
WARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera- tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If Emergency Tensioning Devices are trig-
gered or air bags are deployed, you will hear a bang, and a small amount of powder may also be released. The
6restraint system warn-
ing lamp lights up.
Only in rare cases will the bang affect your
hearing. The powder that is released gener-
ally does not constitute a health hazard, but it may cause short-term breathing difficulties in
people with asthma or other respiratory prob-
lems. To avoid this, you may wish to get out of
the vehicle or open the windows as soon as it is safe to do so.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate-
rial, which may require special handling and
regard for the environment. National guide-
lines must be observed during disposal. In
California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Method of operation During the first stage of a collision, the
restraint system control unit evaluates impor-
tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the
Emergency Tensioning Devices during a fron-
tal or rear collision.
An Emergency Tensioning Device can only be triggered, if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning lamp" (Y page 50)
R the belt tongue is engaged in the buckle on
the respective front-passenger seat
The Emergency Tensioning Devices in the
rear compartment are triggered independ-
ently of the lock status of the seat belts. Occupant safety
65Safety Z
Vehicles with belt bags:
the belt bags are
also deployed depending on the type and
severity of the accident.
Vehicles with a rear reclining seat: the
Emergency Tensioning Device is only trig-
gered if the belt buckle tongue is engaged in
the belt buckle.
If the seat backrest is reclined, the cushion air bag will also be deployed depending on the
type and severity of the accident.
If the restraint system control unit detects a
more severe accident, further components of the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
R Front air bags and driver's knee bag
R Window curtain air bag, if the system deter-
mines that deployment can offer additional protection to that provided by the seat belt
The front-passenger front air bag is activated
or deactivated depending on the person on
the front-passenger seat. The front-
passenger front air bag can only deploy in an accident if the PASSENGER AIR BAG ON indi-
cator lamp is lit. Observe the information on
the PASSENGER AIR BAG indicator lamps
(Y page 50).
Your vehicle has two-stage front air bags.
During the first deployment stage, the front
air bag is filled with propellant gas to reduce
the risk of injuries. The front air bag is fully
deployed with the maximum amount of pro-
pellant gas if a second deployment threshold
is reached within a few milliseconds.
The activation threshold of the Emergency
Tensioning Devices and the air bag are deter-
mined by evaluating the rate of vehicle decel-
eration or acceleration which occurs at vari-
ous points in the vehicle. This process is pre- emptive in nature. Deployment should take
place in good time at the start of the collision. The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an air bag.
Nor do they provide an indication of air bag
deployment.
The vehicle can be deformed considerably,
without an air bag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of decel-
eration is not high. Conversely, air bags may
be deployed even though the vehicle suffers
only minor deformation. This is the case if, for example, very rigid vehicle parts such as lon-
gitudinal body members are hit, and sufficient deceleration occurs as a result.
If the restraint system control unit detects a
side impact or that the vehicle is rolling over,
the relevant restraint system components are activated independently of one another
depending on the apparent type of accident.
If the system determines a need for additional
protection for the vehicle occupants, the
Emergency Tensioning Devices are triggered.
R Side impact air bags on the side of impact,
independently of the Emergency Tension-
ing Device and the use of the seat belt on
the driver's seat and outer seats in the sec-
ond row 66
Occupant safetySafety
The side impact air bag on the front-
passenger side (front) deploys in the fol-
lowing situations:
- the OCS system detects that the front-
passenger seat is occupied or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Window curtain air bag on the side of
impact, independently of the use of the
seat belt and independently of whether the front-passenger seat is occupied
R Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the
seat belt
i Not all air bags are deployed in an acci-
dent. The different air bag systems work
independently of each other.
How the air bag system works is deter-
mined by the severity of the accident detec- ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-dent:
R frontal collision
R side impact
R rollover PRE-SAFE
®
(anticipatory occupant
protection system)
Introduction In certain hazardous situations, PRE-SAFE
®
takes pre-emptive measures to protect the
vehicle occupants.
Important safety notes !
Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged. Despite your vehicle being equipped with the
PRE-SAFE ®
system, the possibility of per-
sonal injuries occurring as a result of an acci- dent cannot be eliminated. Always adapt your
driving style to suit the prevailing road and
weather conditions and maintain a safe dis-
tance from the vehicle in front. Drive care-
fully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely
R vehicles with the Driving Assistance pack-
age: when a driver assistance system inter-
venes powerfully or the radar sensor sys-
tem detects an imminent danger of colli-
sion in certain situations
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detec-
ted:
R the front seat belts are pre-tensioned.
R if the vehicle skids, the panorama roof with
power tilt/sliding panel and the side win-
dows are closed so that only a small gap
remains.
R the front-passenger seat is adjusted if it is
in an unfavorable position.
R for vehicles with electrically adjustable rear
seats: the outer rear seats are adjusted if
they are in an unfavorable position.
R vehicles with a multicontour seat: the air
pressure in the side bolsters of the seat
backrest is increased.
R vehicles with seat belt extenders: the seat
belts of the outer rear seats are pre-ten-
sioned.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. On vehicles with mul-
ticontour seats, the air pressure in the side Occupant safety
67Safety Z