PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) ....................... 289
Automatic engine switch-off (ECO
start/stop function) ....................... 288
Charging the high-voltage battery .. 282
Condition of charge, high-voltage
battery ...........................................2 81
Displaying the total range and
electrical range .............................. 284
Driving tips ................................... .287
ECO start/stop function ................ 288
Electric motor (power display) ....... 279
Energy flow displa y........................ 281
Fuel consumption .......................... 285
Fuel consumption (COMAND) ........ 285
General information ....................... 276
Generated electrical energy ........... 285
Generated electrical energy
(COMAND) ..................................... 285
Haptic accelerator pedal ................ 286
High-voltage battery (condition of
charge) .......................................... 281
Important safety notes .................. 276
Instrument cluster (power dis-
play )............................................... 279
Manual drive progra m.................... 286
Map-based energy management .... 289
Noiseless start ............................... 285
Operating (on-board computer) ..... 281
Operating mode ............................. 280
Overrun mode ................................ 289
Overview, hybrid system ................ 278
Overview, instrument cluster ......... 279
Parking .......................................... 289
Power display, electric moto r........ 279
Problems with SRS (Supplemental
Restraint System) .......................... 291
Problems with the combustion
engine ............................................ 290
Problems with the hybrid system ... 291
Program selector button ................ 285
Pulling away ................................... 285
RBS (Recuperative Brake Sys-
tem) ............................................... 276
RBS (Recuperative Brake System) problems ....................................... 290
READY indicator ............................. 285 Resetting values (COMAND) .......... 285
Starting the vehicl e........................ 285
Stationary vehicle .......................... 287
Power locks ......................................... 98
Power washers .................................. 413
Power windows
see Side windows
Pre-entry climate control (via
SmartKey)
Problems (malfunctions) ................ 182
PRE-SAFE ®
(anticipatory occupant
protection)
Display message ............................ 324
Operation ......................................... 67
PRE-SAFE ®
Brake
Activating/deactivating ................. 309
Display message ............................ 325
Function/note s................................ 84
Important safety notes .................... 84
Warning lamp ................................. 367
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 68
Program selector button .................. 200
Protection against theft
ATA (Anti-Theft Alarm system )......... 86
Immobilizer ...................................... 86
Protection of the environment
General notes .................................. 24
Pulling away
Automatic transmission ................. 192
General notes ................................ 192
Hill start assist ............................... 192 Q
QR code Rescue card ..................................... 30
Qualified specialist workshop ........... 29 R
Radio Selecting a station ......................... 303
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 28 16
Index
RBS (Recuperative Brake System)
Warning lamp ................................. 366
Reading lamp ..................................... 155
Rear compartment
Activating/deactivating climate
control ........................................... 169
Setting the air distribution ............. 174
Setting the air vents ...................... 185
Setting the airflow ......................... 174
Setting the temperature ................ 173
Stowage compartment .................. 374
Rear lamps
see Lights
Rear seats
Adjusting ....................................... 123
Adjusting a rear reclining seat ....... 123
Overview .......................................... 43
Setting the reclined position .......... 123
Rear view camera
Cleaning instructions ..................... 416
Function/notes ............................ .256
Switching on/off ........................... 257
Rear window blind ............................ 381
Rear window defroster
Problem (malfunction) ................... 177
Switching on/off ........................... 176
Rear-view mirror
Anti-glare (manual) ........................ 140
Dipping (automatic) ....................... 142
Recuperation display ........................ 299
Recuperative Brake System
Driving safety systems ..................... 48
Important safety notes .................... 48
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 494
Refueling
Fuel gauge ....................................... 35
Important safety notes .................. 205
Refueling process .......................... 206
see Fuel
Remote control
Garage door opene r....................... 397
Programming (garage door
opener) .......................................... 398
Replacing bulbs
General notes ................................ 157
Reporting safety defects .................... 30Rescue card
......................................... 30
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 339
Warning lamp ................................. 363
Residual heat (climate control) ........ 177
Restraint system
Display message ............................ 328
Introduction ..................................... 49
Warning lamp ................................. 362
Warning lamp (function) ................... 50
Reversing feature
Panorama sliding sunroo f.............. 111
Roller sunblind s............................. 112
Side windows ................................. 106
Trunk lid ......................................... 100
Reversing lamps (display mes-
sage) ................................................... 335
ROAD SURFACE SCAN ....................... 245
Roadside Assistance (breakdown) .... 26
Roller sunblind
Panorama roof with power tilt/
sliding panel .................................. 112
Rear side window s......................... 381
Rear window .................................. 381
Roller sunblind of the panorama
roof with power tilt/sliding panel
Operating (front roller sunblind) .... 113
Operating (rear roller sunblind )...... 113
Roof carrier ........................................ 377
Roof lining and carpets (cleaning
guidelines) ......................................... 419
Roof load (maximum) ........................ 495 S
Safety Occupant Classification System
(OCS) ............................................... 59
see Operating safety
Safety notes
Hybrid vehicles ................................ 46
Safety system
see Driving safety systems
Seat
Multicontour seat in the rear com-partment ........................................ 134 Index
17
Seat belt buckle extender
Display message ............................3 27
Seat belt extender
Function/notes ................................ 55
Seat belts
Adjusting the driver's and front-
passenger seat bel t......................... 55
Adjusting the height ......................... 54
Cleaning ......................................... 419
Correct usage .................................. 53
Fastening ......................................... 54
Important safety guidelines ............. 51
Introduction ..................................... 51
Releasing ......................................... 55
Seat belt extender ........................... 55
Warning lamp ................................. 355
Warning lamp (function) ................... 56
Seating
Seating comfort packag e............... 134
Seating comfort package ................. 134
Seats
Active multicontour seat ................ 134
Adjusting (electrically) ................... 122
Adjusting (rear compartment) ........ 123
Adjusting the 4-way lumbar sup-
port ................................................ 134
Adjusting the head restraint .......... 131
Chauffeur mod e............................. 127
Cleaning the cover ......................... 418
Correct driver's seat position ........ 120
Display message ............................ 352
EASY-ENTRY/EXIT system ............. 139
Important safety notes .................. 121
Multicontour seat .......................... 134
Seat heating .................................. 134
Seat heating problem .................... 136
Seat ventilation .............................. 136
Seat ventilation problem ................ 137
Storing settings (memory func-
tion) ............................................... 144
Switching seat heating on/of f....... 134
Switching seat ventilation on/of f.. 136
Section
Wheels and tires ............................ 442
Selector lever
Cleaning ......................................... 418
see Automatic transmission
Sensors (cleaning instructions) ....... 415Service menu (on-board com-
puter)
.................................................. 307
Service products
Brake fluid ..................................... 492
Coolant (engine) ............................ 493
Engine oil ....................................... 491
Fuel ................................................ 490
Important safety notes .................. 489
Refrigerant (air-conditioning sys-
tem) ............................................... 494
Washer fluid ................................... 494
Setting the charge current (on-
board computer) ............................... 310
Setting the departure time (on-
board computer) ............................... 310
Settings
Factory (on-board computer) ......... 314
On-board computer ....................... 308
SETUP (on-board computer) ............. 314
Side impact air bag ............................. 58
Side marker lamp (display mes-
sage) ................................................... 335
Side windows
Cleaning ......................................... 415
Convenience closing feature .......... 108
Convenience opening feature ........ 107
Important safety information ......... 106
Opening/closing ............................ 106
Problem (malfunction) ................... 110
Resetting ....................................... 109
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 94
Changing the programming ............. 92
Checking the battery ....................... 94
Convenience closing feature .......... 108
Convenience opening feature ........ 107
Display message ............................ 354
Door central locking/unlocking ....... 91
Important safety notes .................... 90
KEYLESS-GO start function .............. 92
Loss ................................................. 95
Mechanical key ................................ 93
Overview .......................................... 90
Positions (ignition lock) ................. 189 18
Index
Locking (SmartKey) .......................... 91
Lowering ........................................ 470
Maintenance .................................... 26
Operating safety .............................. 27
Parking for a long period ................ 223
Pulling away ................................... 192
Raising ........................................... 467
Reporting problems ......................... 29
Securing from rolling away ............ 466
Towing away .................................. 435
Transporting .................................. 437
Unlocking (in an emergency) ........... 98
Unlocking (SmartKey) ...................... 91
Vehicle data ................................... 495
Vehicle dimensions ........................... 495
Vehicle emergency locking ................ 99
Vehicle Homepage
Data protection .............................. 219
Functions ....................................... 220
General information ....................... 219
Internet connection ....................... 220
Vehicle identification number
see VIN
Vehicle identification plate .............. 488
Vehicle level
Active Body Control ABC ............... 244
Display message ............................ 341
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 422
Video
Operating the DVD ......................... 305
VIN ...................................................... 488 W
Warning Stickers ........................................... 46
Warning and indicator lamps
ABS ................................................ 358
Brakes ........................................... 357
Check Engine ................................. 363
Coolant .......................................... 364
Distance warning ........................... 367
ESP ®
.............................................. 360
ESP ®
OFF ....................................... 361
Fuel tank ........................................ 363
Hybrid system ................................ 366 Overview .......................................... 36
Parking brake ................................ 362
PASSENGER AIR BAG ...................... 50
RBS (Recuperative Brake Sys-
tem) ............................................... 366
Reserve fue
l................................... 363
Restraint system ............................ 362
Seat belt ........................................ 355
Steering ......................................... 369
Tire pressure monitor .................... 368
Warranty .............................................. 25
Washer fluid
Display message ............................ 353
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 470
Wheel chock ...................................... 466
Wheels
Changing a whee l.......................... 465
Checking ........................................ 443
Cleaning ......................................... 414
Important safety notes .................. 442
Interchanging/changing ................ 465
Mounting a new whee l................... 470
Mounting a whee l.......................... 466
Removing a whee l.......................... 469
Storing ........................................... 466
Tightening torque ........................... 470
Wheel size/tire size ....................... 471
Window curtain air bag
Operation ......................................... 59
Windows
see Side windows
Windshield
Defrosting ...................................... 175
Infrared reflective .......................... 401
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 409
Notes ............................................. 494
Windshield wipers
Problem (malfunction) ................... 161
Replacing the wiper blades ............ 158
Switching on/of f........................... 157
Winter driving
Important safety notes .................. 444
Slippery road surfaces ................... 228 22
Index
Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. H
Environmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose. Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit 24
Introduction
R
instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 488). Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces- sories warranties. These are available at any
authorized Mercedes-Benz Center.
i Should you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to you. Introduction
25 Z
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty. QR codes for the rescue card
The QR code is secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important infor-
mation about your vehicle in a compact form, e.g. the routing of the electric cables.
You can find more information at https://
portal.aftersales.i.daimler.com. Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic information relating to vehicle operation, mal-
functions, and user settings. This may include information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or to further optimize and develop vehicle func-
tions. COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR 30
Introduction
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia-bility arising from the extraction of this infor-
mation by unauthorized Mercedes-Benz per-
sonnel. MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR com- ponent may result in a malfunction of the
Restraint System Module and other systems.
State laws or regulations regarding EDRs that conflict with federal regulation are pre-emp-
ted. This means that in the event of such con-
flict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/
opensource Introduction
31 Z