Locking (SmartKey) .......................... 91
Lowering ........................................ 470
Maintenance .................................... 26
Operating safety .............................. 27
Parking for a long period ................ 223
Pulling away ................................... 192
Raising ........................................... 467
Reporting problems ......................... 29
Securing from rolling away ............ 466
Towing away .................................. 435
Transporting .................................. 437
Unlocking (in an emergency) ........... 98
Unlocking (SmartKey) ...................... 91
Vehicle data ................................... 495
Vehicle dimensions ........................... 495
Vehicle emergency locking ................ 99
Vehicle Homepage
Data protection .............................. 219
Functions ....................................... 220
General information ....................... 219
Internet connection ....................... 220
Vehicle identification number
see VIN
Vehicle identification plate .............. 488
Vehicle level
Active Body Control ABC ............... 244
Display message ............................ 341
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 422
Video
Operating the DVD ......................... 305
VIN ...................................................... 488 W
Warning Stickers ........................................... 46
Warning and indicator lamps
ABS ................................................ 358
Brakes ........................................... 357
Check Engine ................................. 363
Coolant .......................................... 364
Distance warning ........................... 367
ESP ®
.............................................. 360
ESP ®
OFF ....................................... 361
Fuel tank ........................................ 363
Hybrid system ................................ 366 Overview .......................................... 36
Parking brake ................................ 362
PASSENGER AIR BAG ...................... 50
RBS (Recuperative Brake Sys-
tem) ............................................... 366
Reserve fue
l................................... 363
Restraint system ............................ 362
Seat belt ........................................ 355
Steering ......................................... 369
Tire pressure monitor .................... 368
Warranty .............................................. 25
Washer fluid
Display message ............................ 353
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 470
Wheel chock ...................................... 466
Wheels
Changing a whee l.......................... 465
Checking ........................................ 443
Cleaning ......................................... 414
Important safety notes .................. 442
Interchanging/changing ................ 465
Mounting a new whee l................... 470
Mounting a whee l.......................... 466
Removing a whee l.......................... 469
Storing ........................................... 466
Tightening torque ........................... 470
Wheel size/tire size ....................... 471
Window curtain air bag
Operation ......................................... 59
Windows
see Side windows
Windshield
Defrosting ...................................... 175
Infrared reflective .......................... 401
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 409
Notes ............................................. 494
Windshield wipers
Problem (malfunction) ................... 161
Replacing the wiper blades ............ 158
Switching on/of f........................... 157
Winter driving
Important safety notes .................. 444
Slippery road surfaces ................... 228 22
Index
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis Introduction
27 Z
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia-bility arising from the extraction of this infor-
mation by unauthorized Mercedes-Benz per-
sonnel. MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR com- ponent may result in a malfunction of the
Restraint System Module and other systems.
State laws or regulations regarding EDRs that conflict with federal regulation are pre-emp-
ted. This means that in the event of such con-
flict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/
opensource Introduction
31 Z
High-voltage battery
G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. G
WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
! Exhaustive discharge caused by the vehi-
cle standing idle for lengthy periods can
damage the high-voltage battery.
Hybrid vehicles: if the vehicle is idle for
lengthy periods, run it for a few minutes
once every six weeks to charge up the high- voltage battery. During the charging proc-
ess, switch off all electrical consumers, e.g.
the automatic climate control or the seat
heating.
Plug-in hybrid vehicles: if the vehicle is
idle for lengthy periods leave the high-volt- age battery connected to a charging sta-
tion.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery (Y page 209).
Engine compartment Before opening the hood:
X Apply the electric parking brake.
X Shift the automatic transmission to park
position P. X
Switch the ignition off.
X Remove the Start/Stop button from the
ignition lock (Y page 189).
or X If the SmartKey is inserted in the ignition
lock: remove the SmartKey from the igni-
tion lock.
X Observe the warning notes on the risk of
electric shock (Y page 46).
X Observe the warning notices about the
hood (Y page 404). RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Braking System supports
you when braking with an electronically-con-
trolled brake boost mode and enables the
recovery of kinetic energy (recuperation). G
WARNING
If the Recuperative Braking System malfunc-
tions, braking resistance may be reduced and brake pedal travel may be longer than usual. If
you subsequently depress the brake pedal as usual, the braking effect may not be sufficient.
There is a risk of an accident.
In the event of this malfunction, continue to
depress the brake pedal. Stop the vehicle in
accordance with the traffic conditions. If nec-
essary, contact a qualified specialist work-
shop.
Further information about the Recuperative
Braking System (Y page 276).48
Hybrid vehiclesSafety
Panic alarm
X
To activate: press!button :for at
least one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press!button :
again.
or
X Press the Start/Stop button.
The SmartKey must be in the vehicle. Occupant safety
Restraint system: introduction
The restraint system reduces the risk of vehi-
cle occupants coming into contact with parts of the vehicle's interior in the event of an
accident. The restraint system can also
reduce the forces to which vehicle occupants
are subjected during an accident.
The restraint system comprises:
R Seat belt system
R Air bags
R Child restraint system
R Child seat securing systems The components of the restraint system work
in conjunction with each other. They can only deploy their protective function if, at all times,
all vehicle occupants:
R have fastened their seat belts correctly
(Y page 53)
R have adjusted their seat and head restraint
properly (Y page 121).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position (Y page 120).
You also have to make sure that an air bag can inflate properly if deployed (Y page 56).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air
bag increases the level of protection for vehi-
cle occupants in the event of an accident. For example, if, in the event of an accident, the
protection offered by the seat belt is suffi-
cient, the air bags are not deployed. When an
accident occurs, only the air bags that
increase protection in that particular accident
situation are deployed. However, seat belts
and air bags generally do not protect against objects penetrating the vehicle from the out-
side.
Information on restraint system operation
can be found under "Deployment of Emer-
gency Tensioning Devices and air bags"
(Y page 65).
For more information about children traveling
with you in the vehicle and on child restraint
systems, see "Children in the vehicle"
(Y page 69). Important safety notes
G
WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an accident or trigger unexpectedly, for example. Occupant safety
49Safety
Z
Rear seat belt buckle extenders
The seat belt extender is an integral part of
the PRE-SAFE ®
convenience function. It is
used on the outer rear seats.
Always ensure that it is possible to move the
belt buckle freely. Always stow objects in the
vehicle correctly.
To assist you in finding the seat belt buckle
and fastening the seat belt:
R the belt buckle moves forwards to a con-
venient position
R the belt buckle is illuminated
After the seat belt is fastened, the belt buckle returns to its normal position. The seat belt
then lies tight across the lap and thorax areas.
Incorporation into the PRE-SAFE ®
system:
the belt buckle is lowered quickly in certain
hazardous situations. This pre-tensions the
seat belt.
Incorporation into the automatic meas-
ures after the accident: in this situation, the
belt buckle is illuminated and extended after
a rear door is opened.
Releasing seat belts !
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam- aged seat belts can no longer fulfill their
protective function and must be replaced.
Visit a qualified specialist workshop. X
Press release button :, hold belt
tongue ;firmly and guide it back towards
belt outlet =.
Seat belt adjustment The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. This
function adjusts the driver's and front-
passenger seat belt to the upper body of the
occupants.
The belt strap is tightened slightly when:
R the belt tongue is engaged in the buckle
and
R the ignition is switched on
The seat-belt adjustment will apply a certain
retraction force if any slack is detected
between the vehicle occupant and the seat
belt. Do not hold on to the seat belt tightly
while it is adjusting.
You can switch the seat-belt adjustment on
and off using COMAND. Information on
switching the belt adjustment function on and off can be found in the Digital Operator's
Manual or in the separate COMAND operating
instructions. Occupant safety
55Safety Z
Belt warning for the driver and front
passenger The
7 seat belt warning lamp in the instru-
ment cluster is a reminder that all occupants
must fasten their seat belts. It may light up
continuously or flash. In addition, there may
be a warning tone.
Regardless of whether the driver's seat belt
has already been fastened, the 7seat belt
warning lamp lights up for six seconds each
time the engine is started. If, after
six seconds, the driver or front-passenger
seat belt has not been fastened and the doors
are closed, the 7seat belt warning lamp
lights up. As soon as the driver's and front-
passenger seat belts are fastened or a front
door is opened again, the 7seat belt
warning lamp goes out.
If the driver's seat belt is not fastened after
the engine is started, an additional warning
tone will sound. This warning tone stops after six seconds or when the driver's seat belt is
fastened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's and front-
passenger seat belts are not fastened, a
warning tone sounds. A warning tone also
sounds with increasing intensity for
60 seconds or until the driver or front
passenger have fastened their seat belts.
If the driver or front passenger unfasten their seat belts during the journey, the seat belt
warning is activated again.
i For more information on the
7seat
belt warning lamp, see "Warning and indi-
cator lamps in the instrument cluster, seat
belts" (Y page 355). Air bags
Introduction The installation point of an air bag can be rec-
ognized by the AIR BAG symbol.
An air bag complements the correctly fas-
tened seat belt. It is no substitute for the seat belt. The air bag provides additional protec-
tion in applicable accident situations.
Not all air bags are deployed in an accident.
The different air bag systems function inde-
pendently from one another (Y page 65).
However, no system available today can com- pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at which the air bag must be deployed.
Important safety notes G
WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
R have fastened their seat belts correctly,
including pregnant women
R are sitting correctly and maintain the great-
est possible distance to the air bags
R follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
R Adjust the seats properly before beginning
your journey. Always make sure that the
seat is in an almost upright position. The
center of the head restraint must support
the head at about eye level.
R Move the driver's and front-passenger
seats as far back as possible. The driver's
seat position must allow the vehicle to be
driven safely.
R Only hold the steering wheel on the out-
side. This allows the air bag to be fully
deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against
the door or side window. You may other- 56
Occupant safetySafety
wise be in the deployment area of the air
bags.
R Always keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth-
erwise be in the deployment area of the air bag.
R For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint
systems. Up to this height, the seat belt
cannot be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R Always secure children under 12 years of
age and less than 5 ft (1.50m)in height in
suitable child restraint systems.
R Child restraint systems should be installed
on the rear seats.
R Only secure a child in a rearward-facing
child restraint system on the front-
passenger seat when the front-passenger
front air bag is deactivated. If the
PASSENGER AIR BAG OFF indicator lamp is permanently lit, the front-passenger front
air bag is deactivated (Y page 50).
R Always observe the instructions and safety
notes on the "Occupant Classification Sys-
tem (OCS)" (Y page 59) and on "Children
in the vehicle" (Y page 69) in addition to
the child restraint system manufacturer's
installation instructions.
Objects in the vehicle interior may pre-
vent an air bag from functioning correctly.
Before starting your journey and to avoid risks
resulting from the speed of the air bag as it
deploys, make sure that:
R there are no people, animals or objects
between the vehicle occupants and an air
bag.
R there are no objects between the seat, door
and B-pillar.
R no hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
R no accessories, such as cup holders, are
attached to the vehicle within the deploy- ment area of an air bag, e.g. to doors, side
windows, rear side trim or side walls.
R no heavy, sharp-edged or fragile objects
are in the pockets of your clothing. Store
such objects in a suitable place. G
WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objectsto it. G
WARNING
Sensors to control the air bags are located in the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air bags might therefore not function properly
any more. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work- shop.
Front air bags Driver's air bag
:deploys in front of the
steering wheel. Front-passenger front air
bag ;deploys in front of and above the glove
box. Occupant safety
57Safety Z