2015 MERCEDES-BENZ S-Class two

Problems with the navigation system
Problem
Possible causes/consequences and
0050
0050Solutions COMAND does not
resume route guidance
after the journey has
been interrupted. Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
X Continue route guidance manually (Y page 109).Problem
Possible causes/consequences and
0050 0050Solutions COMAND is unable to
determine the vehicle's
position. COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
R After transporting the vehicle by ferry
R After transporting the vehicle by motorail
X Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. Problem
Possible causes/consequences and
0050 0050Solutions The
Navigation
Navigation
Unavailable
Unavailable Please
Please
refer to the Oper‐
refer to the Oper‐
ator's Manual. ator's Manual. mes-
sage appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
X Let the vehicle and COMAND cool down to a normal tempera-
ture.
X To hide the message: switch COMAND off and then on again.132
Problems with the navigation systemNavigation

Your COMAND equipment
These operating instructions describe all
standard and optional equipment available
for your COMAND system at the time of pur-
chase. Country-specific differences are pos-
sible. Please note that your COMAND system may not be equipped with all the features
described. This also applies to safety-relevant
systems and functions. Therefore, the equip-
ment on your COMAND system may differ
from that in the descriptions and illustrations. Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
If you make a call on your mobile phone while
driving, always use hands-free mode. Only
use the mobile phone when road, weather
and traffic conditions permit. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
Bear in mind that at a speed of 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 feet (approximately 14 m)
per second.
Excessive levels of electromagnetic radiation
may cause damage to your health and the
health of others.
There is scientific discussion surrounding the possible health risks posed by electromag-
netic fields. You can reduce this risk by using
an exterior antenna. Therefore, connect your mobile communica-
tions equipment to the vehicle's exterior
antenna wherever possible. General notes
Telephony
A Bluetooth ®
interface is available for teleph-
ony.
If your mobile phone supports the Bluetooth ®
profile PBAP ( PhoneBookAccess Profile), the
contacts are automatically displayed in
COMAND. If your mobile phone does not sup-
port the Bluetooth ®
profile PBAP, COMAND
will attempt to display the contacts using
alternative methods.
You can use the message function if your
mobile phone supports the MAP Bluetooth ®
profile ( Message AccessProfile).
With a suitable mobile phone, you can use the
hands-free system and receive vCards via the
Bluetooth ®
interface.
You can obtain more information about suit-
able mobile phones on the Internet at
www.mercedes-benz-mobile.com .
You can also obtain more information by call-
ing.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCede s(1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100. Call disconnection while the vehicle is
in motion
A call may be disconnected if:
R there is insufficient network coverage in
certain areas.
R you move from one transmitter/receiver
area (cell) into another and no channels are
free.
R you use a SIM card which is not compatible
with the network available. 136
General notesTelephone

Operating options
You can operate the telephone by: R using the controller:
turning
sliding 1 or4
pressing
R using the 0061or0076 button on the mul-
tifunction steering wheel
R using the Voice Control System (see the
separate Voice Control System operating
instructions)
Unless stated otherwise, the descriptions and illustrations in this section refer to COMAND. Function restrictions
You may have to wait before using telephony
via COMAND in the following situations:
R when the mobile phone is switched off
R if Bluetooth ®
is switched off on the mobile
phone
R if the mobile phone has not logged on to a
mobile phone network
R if the Bluetooth ®
function is switched off in
COMAND
The telephone automatically tries to log on to
a network. If no network is available, you may not be able to make a " 911" emergency call.
If you attempt to make an outgoing call, the
No Service No Service message will appear for a short
while. "911" emergency call
The following conditions must be fulfilled in
order to make a 911emergency call:
R a valid and operational SIM card is inserted
in the mobile phone
R the mobile phone is switched on
R the PIN has been entered in the mobile
phone R
a mobile phone network is available
R the mobile phone is connected to COMAND
via Bluetooth ®
If you cannot make an emergency call, you
must arrange rescue measures yourself.
To make an emergency call: X Enter the number on COMAND
(Y page 143).
X Press 0061.
The telephone makes the connection.
X Wait until the emergency call center
answers and describe the emergency sit-
uation. Telephone menu
0043
Mobile phone network provider
0044 Signal strength of the mobile phone net-
work
0087 Receiver icon 0071or0075
0085 Telephone menu character bar
0083 Bluetooth ®
device name of the currently
connected mobile phone
0084 To enter characters using the touchpad (if
available)
006B To display the phone book
Symbols 0043to0087 and 0083are not shown until
after a mobile phone has been connected to
COMAND. The symbols depend on your
mobile phone and your mobile phone network provider. Further information on connecting a mobile phone (Y page 138). Telephone menu
137Telephone Z

Symbol
0044shows the current signal strength
of the mobile phone network. If all bars are
filled, you have optimum reception.
If no bars are shown, reception is either very
poor or there is none at all.
i Receiver icon shows whether a call is
active/being connected 0075or not 0071.
Calling up the telephone menu:
X Press 002B.
Showing the menu bar:
X Slide 6the controller.
If the mobile phone connected supports the
MAP Bluetooth ®
profile (Message Access
Profile), the 0083menu item is available. Fur-
ther information on text messages and e-mail
(Y page 155).
If you have an unread text message or e-mail, the 0082 mail symbol is displayed in the sta-
tus bar. The symbol disappears once you have
read the text message or e-mail. The ú
symbol is displayed as soon as the message
memory on the connected mobile phone is
full. The symbol disappears once you delete
at least one message. Connecting/disconnecting a mobile
phone Prerequisites
For telephony via the Bluetooth ®
interface,
you require a Bluetooth ®
-capable mobile
phone. The mobile phone must support
Hands-Free Profile 1.0 or above.
On COMAND
X Activate Bluetooth ®
(Y page 51).
On the mobile phone X Switch on the mobile phone and enter the
PIN when prompted to do so (see the man-
ufacturer's operating instructions).
X Activate Bluetooth ®
and, if necessary,
Bluetooth ®
visibility for other devices (see
the manufacturer's operating instructions). This visibility is for restricted periods of
time on some mobile phones (see the man-
ufacturer's operating instructions).
X Set the Bluetooth ®
device name for the
mobile phone if necessary.
The device names for all of one manufactur-
er's products might be identical. To make it
possible to clearly identify your mobile phone,
change the device name (see the manufac-
turer's operating instructions). The name can be freely selected.
If the mobile phone supports the PBAP
(Phone BookAccess Profile) and MAP
(Message AccessProfile) Bluetooth ®
pro-
files, the following information will be trans-
mitted after you connect:
R Phone book
R Call lists
R Messages
The battery of the mobile phone should
always be kept sufficiently charged in order to prevent malfunctions.
i Not all mobile phones available on the
market are equally suitable. You can obtain more detailed information about suitable
mobile phones and about the connection
between the mobile phone and COMAND
on the Internet at
www.mercedes-benz-mobile.com .
You can also obtain more information by
calling.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance
Center on 1-800-FOR-MERCedes
(1-800-367-6372).
In Canada, you can get in touch with the
Customer Relations Center on
1-800-387-0100.
i Some displays (e.g. the signal strength)
depend on the supported version of the
Hands-Free Profile. 138
Connecting/disconnecting a mobile phoneTelephone

Symbols in the device list
Sym-
bol Explanation
00D3
New mobile phone found, not yet
authorized. 00DC
Mobile phone is authorized, but is
not connected. 0036
Mobile phone is authorized and
connected.
Authorizing a mobile phone (connect-
ing)
Authorization via Secure Simple Pairing If COMAND has found your mobile phone, you
can authorize (connect) it.
X To select a mobile phone from the device
list: turn the controller and press to con-
firm.
A code is displayed in COMAND and on the
mobile phone.
The code is the same X COMAND: selectYes
Yes.
X Mobile phone: confirm the code. Depend-
ing on the mobile phone used, you may
have to confirm the connection to
COMAND and for the PBAP and MAP Blue-
tooth ®
profiles. The prompt to confirm may
take up to two minutes to be displayed. You may also save the confirmation on the
mobile phone (see the manufacturer's
operating instructions).
The mobile phone is now authorized and
connected to COMAND. You can now
speak using the hands-free system.
To ensure an optimum language quality, you
can set the mobile phone's transmission and
reception volume (Y page 142). The code is different
X COMAND: selectNo
No.
The process is canceled. Repeat the
authorization.
Authorization via passkey entry (access
code) If COMAND has found your mobile phone, you
can authorize (connect) it.
X To select a mobile phone from the device
list: turn the controller and press to con-
firm.
The input menu for the passkey is dis-
played.
The passkey is a one- to sixteen-digit num-
ber combination which you can choose
yourself.
X COMAND: enter the passkey using the
character bar.
X Select 0054once all the numbers have
been entered.
X Mobile phone: enter the same passkey
and confirm your entry. Depending on the
mobile phone used, you may have to con-
firm the connection to COMAND and for the
PBAP and MAP Bluetooth ®
profiles. The
prompt to confirm may take up to two
minutes to be displayed. You may also save the confirmation on the mobile phone (see
the manufacturer's operating instructions).
The mobile phone is now authorized and
connected to COMAND. You can now
speak using the hands-free system.
To ensure an optimum language quality, you
can set the mobile phone's transmission and reception volume (Y page 142).
If the Authorization Failed Authorization Failed message
appears, you may have entered a different
passkey or exceeded the prescribed time
limit. Repeat the procedure.
i Some mobile phones require a passkey
with four or more digits. 140
Connecting/disconnecting a mobile phoneTelephone

i
If you wish to re-authorize the mobile
phone after de-authorizing it, you can
choose another passkey for it.
i Mercedes-Benz recommends de-authori-
zation in COMAND and on the mobile
phone (Y page 142). Subsequent authori-
zation may otherwise fail. Establishing the connection from the
mobile phone
The Bluetooth ®
device name of COMAND is
"MB Bluetooth".
X COMAND: call up the telephone menu.
X To switch to the menu bar: slide 6the
controller.
X To select Connect Device Connect Device: turn the con-
troller and press to confirm.
The device list is displayed.
X To select Connect via Phone Connect via Phone: turn and
press the controller.
A message is displayed, stating that you
can start the search on your mobile phone.
X Mobile phone: start the search for a Blue-
tooth ®
device (see manufacturer's operat-
ing instructions).
COMAND is displayed with the name "MB
Bluetooth" in the mobile phone's device
list.
X Select "MB Bluetooth".
The following prompt appears in the
COMAND display Do you want
Do you want
Device_name to be authorized? Device_name to be authorized?
X COMAND: selectYes
Yes.
If No
No is selected, the procedure is canceled.
If your mobile phone supports Secure Sim- ple Pairing, a code is now displayed on both
devices.
The code is the same
X COMAND: selectYes
Yes.
X Mobile phone: confirm the code. Depend-
ing on the mobile phone used, you may
have to confirm the connection to
COMAND and for the PBAP and MAP Blue- tooth
®
profiles. The prompt to confirm may
take up to two minutes to be displayed. You
may also save the confirmation on the
mobile phone (see the manufacturer's
operating instructions).
The mobile phone is now authorized and
connected to COMAND. You can now
speak using the hands-free system.
To ensure an optimum language quality,
you can set the mobile phone's transmis-
sion and reception volume (Y page 142).
The code is different
X COMAND: selectNo
No.
The process is canceled. Repeat the pro-
cedure.
If your mobile phone does not support Secure
Simple Pairing, an input menu is displayed for the passkey. The passkey is a one- to sixteen-digit number combination which you can
choose yourself. Enter the same passkey on
both COMAND and the mobile phone and
confirm. Depending on the mobile phone
used, you may have to confirm the connection
to COMAND and for the PBAP and MAP Blue-
tooth ®
profiles. Reconnecting automatically
COMAND always searches for the last con-
nected mobile phone.
If no connection can be made to the most
recently connected mobile phone, the system searches for the mobile phone that was con-
nected before that one. Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
X To call up the telephone menu: press the
002B button.
X To switch to the menu bar: slide 6the
controller. Connecting/disconnecting a mobile phone
141Telephone Z

As soon as one of the buttons on the tele-
phone keypad is touched, the correspond-
ing button is highlighted in the display.
X To select 0097in the telephone menu: turn
and press the controller.
The call is made.
Using the touchpad If your vehicle is equipped with a touchpad,
you can use this function.
X To call up the telephone menu: press the
002B button.
X To select n: turn and press the control-
ler.
X Draw all the numbers on the touch-sensi-
tive surface one after another.
X To select 0097in the telephone menu: turn
and press the controller.
The call is made.
Further information about the touchpad
(Y page 32).
Redial X
To call up the telephone menu: press the
002B button.
X To select 0097in the telephone menu: turn
and press the controller.
The list of outgoing calls is displayed. The
most recently dialed number is at the top.
X To select an entry and make a call: turn and
press the controller.
Further information about ending a call
(Y page 147).
Using call lists X
To call up the telephone menu: press the
002B button.
X To switch to the menu bar: slide 6the
controller.
X To select Call Lists Call Lists: turn and press the
controller. X
To select Calls Received Calls Received orCalls Calls
Dialed
Dialed : turn and press the controller.
The relevant list is displayed.
X To select an entry and make a call: turn and
press the controller.
Further information about ending a call
(Y page 147).
Using the phone book X
To call up the telephone menu: press the
002B button.
X To select Name Namein the telephone menu: turn
and press the controller.
X Search for a contact (Y page 148).
X To make a call: press the controller.
Further information about ending a call
(Y page 147).
Using speed dial Option 1
X To call up the telephone menu: press the
002B button.
X To highlight a number from the character
bar: turn the controller.
X Press the controller for longer than two
seconds.
The telephone menu displays the selected
entry. The number is dialed.
Option 2:
X To call up the telephone menu: press the
002B button.
X To switch to the menu bar: slide 6the
controller.
X To select Call Lists Call Lists: turn and press the
controller.
X To select Speed Dial Preset List
Speed Dial Preset List : turn
and press the controller.
The speed dial list is displayed.
X To select an entry and make a call: turn and
press the controller.
The telephone menu displays the selected
entry. The number is dialed. 144
Using the telephoneTelephone

Option 3 (with telephone keypad)
X Press one of the number keys on the tele-
phone keypad for longer than two seconds.
The telephone menu displays the selected
entry. The number is dialed.
Further information on setting up speed dial
(Y page 154).
Further information about ending a call
(Y page 147). Functions available during a call
Overview 0043
To add a call (Y page 145)
0044 Person you are calling
0087 Symbol for active telephone connection
0085 To end a call
0083 To switch the microphone on/off
(Ypage 145)
0084 To send DTMF tones (not possible with all
mobile phones) (Y page 146)
Other functions: R Accepting a waiting call (Y page 147)
R Making a second call (Y page 145)
R Call waiting (Y page 146)
Availability depends on the network (only pos- sible in the GSM network) and on the Blue-
tooth ®
mobile phone. Adding a call
0043
Adds a call
If the mobile phone network provider and the
mobile phone support the function, you can
make another call during an existing call. The
previously active call is held.
X To select °
2: turn and press the controller.
X Make a call:
R
Using the telephone menu (Y page 143)
R Redial (Y page 144)
R Using call lists (Y page 152)
R Using the phone book (Y page 143)
R Using speed dial (Y page 143)
Switching the microphone on/off This function is available in the telephone
menu during an active phone call.
To switch off the microphone:
X To switch to the menu bar: slide 6the
controller.
X To select Microphone Off Microphone Off : turn and press
the controller.
If the microphone is switched off, the 004D
symbol and the The Themicrophone
microphone is
isoff.
off.
message are displayed.
To switch on the microphone:
X Select Microphone On
Microphone On.
The 004Dsymbol disappears. The The
The
microphone is on.
microphone is on. message is shown. Using the telephone
145Telephone Z