Problems with the steering wheel heating
ProblemPossible causes/consequences and M Solutions
The steering wheel
heating has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many elect rical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
If somebody becomes trapped: R press one of the memory function position
buttons, or
R move the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter ( Y page 233).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when
you:
R remove the SmartKey from the ignition lock
R open the driver's door with KEYLESS-GO in
position 1
R open the driver's door and the SmartKey is
in position 0 or 1 in the ignition lock
( Y page 149)
iThe steering wheel only moves upwards if
it has not already reached the upper stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selec-
ted position when:
R the driver's door is closed
R you insert the SmartKey into the ignition
lock
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the setting with the memory
function ( Y page 112).
108Steering wheel
Seats, steering wheel and mirrors
Problems with the windshield wipers
ProblemPossible causes/consequences and M Solutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated. X
For safety reasons, you should remove the SmartKey from the
ignition lock.
or X Switch off the engine using the Start/Stop button and o pen the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop.
The windshield washer
fluid from the spray
nozzles no longer hits
the center of the wind-
shield.The spray nozzles are misaligned.
X Have the spray nozzles adjusted at a qualified specialist work-
shop.
Windshield wipers129
Lights and windshield wipers
Z
USA only :
Sets the temperature, left (Y page 140)
;Defrosts the windshield ( Y page 141)
=Switches maximum cooling on/off ( Y page 142)
?Switches cooling with air dehumidification on/off ( Y page 137)
ASwitches the rear window defroster on/off ( Y page 142)
BSets the temperature, right ( Y page 140)
CActivates/deactivates air-recirculation mode ( Y page 143)
DSets the air distribution ( Y page 140)
EIncreases the airflow ( Y page 141)
FReduces the airflow ( Y page 141)
GSwitches climate control on/off ( Y page 137)
HSets climate control to automatic ( Y page 139)
Optimum use of dual-zone climate
control
Climate control system
The following contains notes and recommen-
dations on optimum use of dual-zone climate control.
R Activate climate control using the à and
¿ buttons. The indicator lamps in the
à and ¿ buttons light up.
R Set the temperature to 72 ‡ (22 †).
R Only use the "Windshield defrosting" func-
tion briefly until the windshield is clear
again. R
Only use air-recirculation mode briefly, e.g.
if there are unpleasant outside odors or
when in a tunnel. The windows could oth-
erwise fog up, since no fresh air is drawn
into the vehicle in air-recirculation mode.
R Use the ZONE function to adopt the tem-
perature settings on the driver's side for
the front-passenger side as well. The indi-
cator lamp in the á button goes out.
ECO start/stop function
During automatic engine switch-off, the cli-
mate control system only operates at a
reduced capacity. If you require the full cli-
mate control output, you can switch off the
134Overview of climate control systems
Climate control
ECO start/stop function by pressing the ECObutton ( Y page 154).
Overview of climate control systems135
Climate control
Optimum use of dual-zone climate
control
Climate control system
The following contains instructions and rec-
ommendations to enable you to get the most
out of your 3-zone automatic climate control.
R Activate climate control using the à and
¿ buttons. The indicator lamps in the
à and ¿ buttons light up.
R In automatic mode, you can also use theñ button to set the climate mode
(FOCUS/MEDIUM/DIFFUSE). The
MEDIUM level is recommended.
R Set the temperature to 72 ‡ (22 †).
R Only use the "Windshield defrosting" func-
tion briefly until the windshield is clear
again.
R Only use air-recirculation mode briefly, e.g.
if there are unpleasant outside odors or
when in a tunnel. The windows could oth-
erwise fog up, since no fresh air is drawn
into the vehicle in air-recirculation mode.
R Use the ZONE function to adopt the tem-
perature settings on the driver's side for
the front-passenger side and the rear com-
partment as well. The indicator lamp in the
á button goes out.
R Use the residual heat function if you want to
heat or ventilate the vehicle interior when
the ignition is switched off. The residual
heat function can only be activated or deac- tivated with the ignition switched off.
ECO start/stop function
During automatic engine switch-off, the cli-
mate control system only operates at a
reduced capacity. If you require the full cli-
mate control output, you can switch off the
ECO start/stop function by pressing the ECObutton ( Y page 154).
Operating the climate control sys-
tems
Switching climate control on/off
General notes
When the climate control is switched off, the air supply and air circulation are also
switched off. The windows could fog up.
Therefore, switch off climate control only
briefly
iSwitch on climate control primarily using
the à button ( Y page 139).
Switching on/off
X
Turn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X To activate: press the à button.
The indicator lamp in the à button lights
up. Airflow and air distribution are set to
automatic mode.
or
X Press the ^ button.
The indicator lamp in the ^ button goes
out. The previously selected settings are
restored.
X To deactivate: press the ^ button.
The indicator lamp in the ^ button lights
up.
Activating/deactivating cooling with
air dehumidification
General notes
If you deactivate the "Cooling with air-dehu-
midification" function, the air inside the vehi- cle will not be cooled. The air inside the vehi-
cle will also not be dehumidified. The win-
dows can fog up more quickly. Therefore,
deactivate the cooling with air-dehumidifica-
tion function only briefly.
The "Cooling with air dehumidification" func-
tion is only available when the engine is run-
ning. The air inside the vehicle is cooled and
Operating the climate control systems137
Climate control
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehi-
cle stationary. Drive off immediately. Avoid high engine speeds and driving at full throt-
tle until the engine has reached its operat-
ing temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
Key positions
SmartKey
gTo remove the SmartKey
(shift the transmission to position P)
1Power supply for some consumers, such
as the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock.
iThe SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart-
Key for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
General notes
R Do not keep the KEYLESS-GO key:
- with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the KEY- LESS-GO key.
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS- GO function and a detachable Start/Stop but-
ton.
Driving149
Driving and parking
Z
The Start/Stop button must be inserted in theignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This is
only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi- ately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
iYou do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. The vehicle can be star-
ted with the Start/Stop button if the Smart-
Key is in the vehicle. Electrically powered
equipment can be operated.
:Start/Stop button
;Ignition lock
X Insert Start/Stop button : into ignition
lock ;.
iWhen you insert Start/Stop button :
into ignition lock ;, the system needs
approximately 2 seconds recognition time.
You can then use Start/Stop button :.
Start/Stop button =
USA only
?Canada only
If Start/Stop button : has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button : once.
You can now activate the windshield wip-
ers, for example.
iIf you then open the driver's door when in
this position, the power supply is deactiva-
ted.
X To switch on the ignition: press Start/
Stop button : twice.
iThe power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button : once
when in this position.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see ( Y page 262).
150Driving
Driving and parking
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system orparts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes
iVehicles with a gasoline engine: the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission
X Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
iYou can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey
iTo start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To start a gasoline engine: turn the
SmartKey to position 3 in the ignition lock
( Y page 149) and release it as soon as the
engine is running.
X To start a diesel engine: turn the Smart-
Key to position 2 in the ignition lock
( Y page 149).
The % preglow indicator lamp in the
instrument cluster lights up.
X When the % preglow indicator lamp
goes out, turn the SmartKey to position 3
( Y page 149) and release it as soon as the
engine is running.
iYou can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine
You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is in the vehicle. Always take the SmartKey with
you when leaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes.
iThe Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Driving151
Driving and parking
Z