transmission automatically shifts up in
order to prevent engine damage.
X To shift down: pull on the left-hand steer-
ing wheel paddle shifter (Y page 160).
The automatic transmission shifts down to the next gear.
i If the engine exceeds the maximum
engine speed when shifting down, the auto- matic transmission protects against engine
damage by not shifting down.
i Automatic down shifting occurs when
coasting.
Shift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift to recommended gear 0044according
to gearshift recommendation 0043when
shown in the multifunction display of the
instrument cluster.
Deactivating
If you have activated manual drive program
M , it will remain active for a certain amount of
time. Under certain conditions the minimum
amount of time is extended, e.g. in the case of lateral acceleration, during an overrun phase
or when driving on steep terrain.
If manual drive program Mhas been deacti-
vated, the automatic transmission shifts into
the automatic drive program that was last
selected, i.e. Eor S. You can also deactivate manual drive pro-
gram Myourself:
X Pull on the right-hand steering wheel pad-
dle shifter and hold it in place (Y page 160).
or X Use the DIRECT SELECT lever to switch the
transmission position.
or
X Use the program selector button to change
the drive program (Y page 159).
Manual drive program Mis deactivated.
The automatic transmission switches into
the automatic drive program that was last
selected, i.e. Eor S. Automatic transmission
161Driving and parking Z
Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 162
RefuelingDriving and parking
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with- out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not switch on the igni-
tion if you accidentally refuel with the wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. The repair
costs are high. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
For further information on fuel and fuel quality (Y page 373).
For further information on fuel and fuel qual-
ity, see the separate operating instructions. Refueling
General information The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle with the SmartKey or with KEYLESS-GO.
The position of the 00B6fuel filler cap is dis-
played in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Refueling
163Driving and parking Z
Opening the fuel filler flap
0043
To open the fuel filler flap
0044 To insert the fuel filler cap
0087 Tire pressure table
0085 Fuel type to be used
X Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to SmartKey position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of fuel filler flap 0044.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Vehicles with a diesel engine: the filler
neck is designed for refueling at diesel fill-
ing pumps.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out. Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 00B6reserve fuel warning lamp
flashes. A message appears in the multi-
function display (Y page 249).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 267).
For further information on warning and indi- cator lamps in the instrument cluster, see
(Y page 267). 164
RefuelingDriving and parking
Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 149).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 149).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 149).
X Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X Unlock the vehicle (Y page 78).
or X Unlock the vehicle using the mechanical SmartKey (Y page 80).The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. Refueling
165Driving and parking Z
residues crystallize after time and contam-
inate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine dam-
age.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the cargo com-
partment floor.
X Switch the ignition off.
X Open the tailgate.
X Lift up the cargo compartment floor
(Y page 314). X
Turn DEF cap 0043counter-clockwise and
remove it. X
Turn DEF filler cap 0044counter-clockwise
and open it.
Filler cap 0044is secured with a plastic strip. X
Unscrew the protective cap from DEF refill
bottle 0087.
X Set DEF refill bottle 0087as shown on the
filler neck and screw it on hand-tight.
X Press DEF refill bottle 0087downward.
The DEF tank is filled. This may take up to
one minute.
i To top up between service intervals, fill
the DEF tank with approximately 1 gal
(3.8 l) of DEF. 1 gal (3.8 l)DEF is equivalent
to approximately 2 DEF refill bottles. Then
have the DEF supply checked at a qualified specialist workshop and completely refilled
if necessary.
X Release DEF refill bottle 0087.
When DEF refill bottle 0087is no longer
pressed down, filling stops. DEF refill bottle 0087 can be removed when it has been only
partially emptied.
X Turn DEF refill bottle 0087counter-clockwise
and remove it.
X Place DEF filler cap 0044on the filler neck and
turn it clockwise. Refueling
167Driving and parking Z
X
Replace DEF cover 0043as shown and turn it
clockwise as far as it will go.
X Fold the cargo compartment floor down.
X Close the tailgate.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's Check Additive See Operator's
Manual Manual message goes out after approx-
imately one minute.
i If the
Check Additive See Opera‐
Check Additive See Opera‐
tor's Manual
tor's Manual message is still shown in
the multifunction display, add an additional bottle of DEF.
For further information on DEF, see
(Y page 376). Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. 168
ParkingDriving and parking
Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO X Press the Start/Stop button (Y page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine. In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. X
To apply: depress parking brake 0044firmly.
When the engine is running, the 0027(USA
only) or 004D(Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0043.
When the ignition is switched on or the
engine is running, the 0027(USA only) or
004D (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use. Parking
169Driving an d parking Z