Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 162
RefuelingDriving and parking
Displaying service messages
X Switch on the ignition.
X Press the 0059or0065 button on the steer-
ing wheel to select the Serv. Serv.menu.
X Press the 0063or0064 button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the 0076button.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described in the Maintenance Booklet. This may oth-
erwise lead to increased wear and damage
to the major assemblies or the vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle, mainte-
nance work must be carried out more fre-
quently, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances R
use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long peri-
ods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work- shop, e.g. an authorized Mercedes-Benz Cen-
ter.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any author-
ized Mercedes-Benz Center. Care
General notes
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you Care
305Maintenance and care Z
X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfiber cloths to clean gen-
uine leather, artificial leather or DINAMICA covers. If used often, these can damage the
cover.
i Note that regular care is essential to
ensure that the appearance and comfort of the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R differences in the texture
R marks caused by growth and injury
R slight nuances of color
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop.
Seat covers of other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec- tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire Care
311Maintenance and care Z
Treadwear indicators
Narrow bars (tread wear bars) that are dis-
tributed over the tire tread. If the tire tread is level with the bars, the wear limit of 00CDin
(1.6 mm) has been reached. Occupant distribution
The distribution of occupants in a vehicle at
their designated seating positions. Total load limit
Nominal load and luggage load plus 68 kg
(150 lbs) multiplied by the number of seats in the vehicle. Changing a wheel
Flat tire
You can find information on what to do in the event of a flat tire in the "Flat tire" section
(Y page 314).
Information on driving with MOExtended tires
in the event of a flat tire can be found under
"MOExtended tires (tires with run-flat char-
acteristics" (Y page 315). Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions. The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are loca-
ted in the wheel. Tire-mounting tools should not be used
near the valve. This could damage the elec- tronic components.
Only have tires changed at a qualified spe-cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(Y page 356).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in the center.
If your vehicle's tire configuration allows, you can rotate the wheels according to the inter-
vals in the tire manufacturer's warranty book
in your vehicle documents. If no warranty
book is available, the tires should be rotated
every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if tire wear requires. Do not change the direction of wheel rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and reac-
tivate the tire pressure monitor if necessary.
Information on changing tires and mounting
the spare wheel (Y page 355). Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these ben-
efits if the correct direction of rotation is
maintained.
An arrow on the sidewall of the tire indicates its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool, dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel. Changing a
wheel
355Wheels an d tires Z
Engine oil
General notes !
Never use engine oil or an oil filter of a
specification other than is necessary to ful- fill the prescribed service intervals. Do not
change the engine oil or oil filter in order to
achieve longer replacement intervals than
those prescribed. You could otherwise
cause engine damage or damage to the
exhaust gas aftertreatment.
Follow the instructions in the service inter-
val display regarding the oil change. Other-
wise, you may damage the engine and the
exhaust gas aftertreatment.
When handling engine oil, observe the impor- tant safety notes on service products
(Y page 373).
The engine oils are matched to the perform-
ance of Mercedes-Benz engines and service
intervals. You should therefore only use
engine oils and oil filters that are approved for vehicles with maintenance systems.
For a list of approved engine oils and oil filters, consult an authorized Mercedes-Benz Cen-
ter. Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. Model Engine
model MB
Approval GLK 350
GLK 350 4MATIC
276 229.5
GLK 250 Blue-
TEC
651 228.51,
229.31,
229.51 i
MB approval is indicated on the oil con-
tainers.
Filling capacities The following values refer to an oil change
including the oil filter. Model Capacity
All models
6.9 US qt (6.5
l) Additives
!
Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select an engine oil with an SAE classification (viscosity) suitable for the prevailing outside
temperatures. The table shows you which
SAE classifications are to be used. The low-
temperature characteristics of engine oils
can deteriorate significantly, e.g. as a result
of aging, soot and fuel deposits. It is therefore
strongly recommended that you carry out reg- ular oil changes using an approved engine oil
with the appropriate SAE classification. Brake fluid
G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake fluid is too low, vapor pockets may form in the brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident. Service products and filling capacities
377Technical data
Z
You should have the brake fluid renewed at
the specified intervals.
When handling brake fluid, observe the
important safety notes on service products
(Y page 373).
The brake fluid change intervals can be found
in the Maintenance Booklet.
Only use brake fluid approved by Mercedes-
Benz according to MB Approval 331.0.
Information about approved brake fluid can
be obtained at any qualified specialist work-
shop or on the Internet at
http://bevo.mercedes-benz.com.
i Have the brake fluid regularly replaced at
a qualified specialist workshop and the
replacement confirmed in the Maintenance Booklet. Coolant
Important safety notes G
WARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
antifreeze from components before starting
the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants can be
found in the Mercedes-Benz Specifications for Service Products, MB BeVo 310.1, e.g.
on the Internet at
http://bevo.mercedes-benz.com. Or con-
tact a qualified specialist workshop.
! Always use a suitable coolant mixture,
even in countries where high temperatures prevail. Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
i Have the coolant regularly replaced at a
qualified specialist workshop and the
replacement confirmed in the Maintenance Booklet.
Comply with the important safety precautions for service products when handling coolant
(Y page 373).
The coolant is a mixture of water and anti-
freeze/corrosion inhibitor. It performs the
following tasks:
R corrosion protection
R antifreeze protection
R raising the boiling point
If the coolant has antifreeze protection down to -35 ‡(-37 †), the boiling point of the cool-
ant during operation is approximately 266 ‡
(130 †).
The antifreeze/corrosion inhibitor concentra- tion in the engine cooling system should:
R be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -35 ‡(-37 †).
R not exceed 55% (antifreeze protection
do wn to -49 ‡ [-45 †]). Otherwise, heat
will not be dissipated as effectively.
If the vehicle has lost coolant, add equal
amounts of water and antifreeze/corrosion
inhibitor.
Mercedes-Benz recommends an antifreeze/
corrosion inhibitor concentrate in accord-
ance with MB Specifications for Service Prod-
ucts 310.1.
i When the vehicle is first delivered, it is fil-
led with a coolant mixture that ensures
adequate antifreeze and corrosion protec-
tion.
i The coolant is checked with every main-
tenance interval at a qualified specialist
workshop. 378
Service products and filling capacitiesTechnical data