!
For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning. Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency. !
Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that:
R there is enough ground clearance between
the vehicle underbody and the guide rails of the automatic car wash.
R the clearance width of the automatic car
wash is sufficient, particularly the width of
the guide rails
R you enter the automatic car wash straight
and in the centre of the guide rails in order
to avoid damaging the tyres or wheel rims.
Fold in the exterior mirrors before the vehicle is washed. The exterior mirrors could other-
wise be damaged.
! When DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes automat- ically in certain situations.
To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at position
0.
The vehicle could otherwise be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a key:
do not remove the key from the ignition
lock. Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position Pauto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans- mission to Nbeforehand.
R Vehicles with KEYLESS-GO:
do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic Care
379Maintenance and care Z
transmission selects park position
Pauto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the key to position 2in the ignition lock
(Y page 158).
Use the key instead of the Start/Stop button on vehicles with KEYLESS-GO.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehicle
in an automatic car wash.
After using an automatic car wash, wipe off wax from the windscreen and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlets.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work. When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. 380
CareMaintenance and care
tance a distance so that the tow rope does
not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. This could damage the vehicle. If in doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as possible and not at an acute angle. If the trac-
tive power is too high, the vehicles could be
damaged.
When towing, it is preferable to use a rigid tow- ing bar as opposed to a tow rope. A rigid towing
bar helps to keep the tractive power low.
! To tow vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. The
automatic transmission may otherwise
switch to position Pwhen you open the driv-
er's or front-passenger door which could
damage the transmission.
! Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other- wise be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
Observe the legal requirements for the relevant countries when towing.
It is better to have the vehicle transported than
to have it towed.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed away.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N Deactivate the automatic locking feature before
towing the vehicle (Y page 294). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi-
cle is towed away (Y page 82).
PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
R the multifunction display is not working or
R the á Towing
Towing not notpermitted
permitted See
SeeOwn‐
Own‐
er's Manual
er's Manual message appears in the multi-
function display.
If the vehicle is in a dangerous location it may be
towed from the danger zone with both axles on
the ground. In this case, the towing distance
may not be greater than 50 m andthe towing
speed must not exceed 10 km/h. For longer
distances, have the vehicle loaded and trans-
ported. Fitting/removing the towing eye
Fitting the towing eye The mountings for the removable towing eyes
are located in the bumpers. They are at the front and rear behind covers :;.
X Remove the towing eye from the vehicle tool
kit (Y page 387).
X To open the cover at the front: press the
mark on cover :inwards in the direction of
the arrow. 400
Towing away and tow-startingBreakdown assistance
X
To open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover ;out of the bumper.
X Take cover :or; off the opening.
X Screw in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Position cover :or; in the bumper and
press the cover on until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with both axles on
the ground
The automatic transmission automatically shifts to position Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock.
In order to ensure that the automatic transmis-
sion stays in position Nwhen towing away the
vehicle, you must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
N.
X Leave the key in position 2in the ignition lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 124).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the turn signals for
the desired direction flash. When you reset the
combination switch, the hazard warning lamps
start flashing again. Transporting the vehicle
PLUG-IN HYBRID vehicles Transportation of the vehicle should only be car-
ried out by professional recovery companies.
4MATIC vehicles/vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transportation.
X Turn the key to position 2in the ignition lock.
X Shift the automatic transmission to position
N.
As soon as the vehicle is loaded: X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to position
P.
X Turn the key to position 0in the ignition lock
and remove it.
X Secure the vehicle. Towing away and tow-starting
401Breakdown assis tance Z
Information for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
If the vehicle has transmission damage or dam- age to the front or rear axle, have it transportedon a transporter or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's on-board
electrical system in the same way as when jump- starting (Y page 397).
Have the vehicle transported on a transporter or trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage
the automatic transmission.
You can find information on "Jump-starting"
under (Y page 397). Electrical fuses
Important safety notes
G
WARNING
If you manipulate, bridge or replace a faulty
fuse with a fuse of a higher amperage, the
electric cables could be overloaded. This may result in a fire. There is a risk of an accident
and injury.
Always replace faulty fuses with specified new fuses of the correct amperage.
! Only use fuses marked with an "S" for the
fuse box in the engine compartment and
under the rear bench seat. Components or
systems could otherwise be damaged. The fuses in your vehicle disconnect faulty cir-
cuits. If a fuse blows, all the components on the
circuit and their functions will fail.
Blown fuses must be replaced with fuses of the same rating, which you can recognise by the
colour and fuse rating. The fuse ratings are listed
in the fuse allocation chart.
The fuse allocation chart is located in the fuse
box under the rear bench seat (Y page 403).
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified special-
ist workshop, e.g. a Mercedes-Benz Service
Centre. Before replacing a fuse
Observe the important safety notes
(Y page 402)
X Secure the vehicle against rolling away
(Y page 191).
X Switch off the engine.
X Switch off all electrical consumers.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function
or KEYLESS‑GO: X Open the driver's door.
The on-board electronics now have status 0.
This is the same as the key having been
removed.
The driver's door can be closed again.
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes: R Fuse box on the front-passenger side of the
dashboard
R Fuse box in the engine compartment on the
right-hand side of the vehicle, when viewed in
the direction of travel
R Fuse box under the rear bench seat Dashboard fuse box
Observe the important safety notes
(Y page 402).
! Do not use a pointed object such as a screw-
driver to open the cover in the dashboard. You
could damage the dashboard or the cover. 402
Electrical fusesBreakdown assistance