Display messages
Possible causes/consequences and
M
MSolutions b
Malfunction Malfunction
See
SeeOwn‐
Own‐
er's Manual
er's Manual The exterior lighting is faulty.
X Consult a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Check the fuses (Y page 402).
X If necessary, replace the blown fuse. Observe the warning notes as
you do so.
If the multifunction display still shows the display message:
X Consult a qualified specialist workshop. b
Malfunction Malfunction
See
SeeOwn‐
Own‐
er's Manual
er's Manual The exterior lighting is faulty.
X Consult a qualified specialist workshop. b
AUTO lights inoper‐ AUTO lights inoper‐
ative ative The light sensor is faulty.
X
Consult a qualified specialist workshop. b
Switch off lights Switch off lights You leave the vehicle and the lights are switched on. A warning tone
also sounds.
X Turn the light switch to the Ãposition. b
Switch on headlamps Switch on headlamps You are driving without dipped-beam headlamps.
X
Turn the light switch to the Lorà position. Adaptive Highbeam Adaptive Highbeam
Assist Plus cur‐ Assist Plus cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Adaptive Highbeam Assist Plus is deactivated and temporarily inop-
erative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational again, the Adaptive Highbeam Assist Plus available again Adaptive Highbeam Assist Plus available again message is
displayed.
Adaptive Highbeam Assist Plus is operational again. Adaptive Highbeam Adaptive Highbeam
Assist Plus inoper‐ Assist Plus inoper‐
ative ative Adaptive Highbeam Assist Plus is faulty.
X Consult a qualified specialist workshop. Display
messages
315On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Only E-MODE availa‐
Only E-MODE availa‐
ble Power limited ble Power limited
Refuel immediately Refuel immediately PLUG-IN HYBRID vehicles:
The fuel tank has been run dry and the combustion engine has been
switched off.
A warning tone also sounds.
The vehicle will be powered by electrical energy only. Performance is restricted and the vehicle may accelerate more slowly than normal.
X Refuel at the nearest filling station without fail.
In the "Total range and electric range" menu, you can display the
approximate range of the vehicle (Y page 266).Without starting Without starting
engine again, con‐ engine again, con‐
sult workshop sult workshop You cannot restart the engine due to a malfunction.
A warning tone also sounds.
If the engine is running:
X Consult a qualified specialist workshop.
If you switch off the engine:
X Safeguard the vehicle against rolling away (Y page 191).
X Consult a qualified specialist workshop. á
Towing not permit‐ Towing not permit‐
ted ted
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual The hybrid drive system is faulty.
X Have the vehicle transported on a transporter or trailer to the near-
est qualified specialist workshop. Û
Malfunction Visit Malfunction Visit
workshop workshop The hybrid drive system is faulty.
X Consult a qualified specialist workshop. Û
Malfunction Malfunction The hybrid drive system is faulty.
X Have the vehicle towed away by a professional recovery company to
the nearest qualified specialist workshop. d
Malfunction Malfunction The drive system is malfunctioning.
The ECO start/stop function may be malfunctioning.
The drive power is restricted.
X Consult a qualified specialist workshop. ï
Charger cable con‐ Charger cable con‐
nected nected PLUG-IN HYBRID vehicles:
The charging cable connector is connected to the vehicle socket.
As long as the charging cable connector is connected, you cannot
drive away.
Before you drive away:
X Remove the charging cable connector from the vehicle socket
(Y page 188). Display
messages
321On-board computer and displays Z
Driving systems
Display messages
Possible causes/consequences and
M
MSolutions À
Attention Assist: Attention Assist:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue or
a lack of concentration on the part of the driver. A warning tone also
sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get
enough rest. À
Attention Assist Attention Assist
inoperative inoperative ATTENTION ASSIST is inoperative.
X Consult a qualified specialist workshop. Á
Please reduce speed Please reduce speed You cannot change the vehicle level.
Possible causes:
R You are driving too fast for the selected vehicle level.
R You are driving too fast with a trailer or the trailer-coupling socket is
being used, e.g. for a bicycle rack.
X Drive more slowly and then select the desired vehicle level again:
R Vehicles with the Off-Road Engineering package (Y page 216)
R Vehicles with the AIRMATIC package (Y page 222)
X Observe the notes on towing a trailer (Y page 273).Á
Compressor is cool‐ Compressor is cool‐
ing ing You have selected a higher vehicle level. The compressor first needs
to cool down because of frequent level changes.
X Drive in a manner appropriate for the current vehicle level.
X Make sure that there is sufficient ground clearance.
X Allow the compressor to cool down.
When the compressor has cooled down, the display message dis-
appears. The vehicle then continues rising to the selected level. Á
Malfunction Malfunction AIRMATIC is faulty.
X Drive as appropriate for the current vehicle level, but do not exceed
80 km/h.
X Make sure that there is sufficient ground clearance.
X Consult a qualified specialist workshop. 322
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive BlindActive Blind
Spot Assist cur‐
Spot Assist cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative.
Possible causes:
R the radar sensor system is outside the operating temperature range
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
The yellow 9indicator lamps also light up in the exterior mirrors.
Once the causes listed above no longer apply, the display message
goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not available when not available when
towing a trailer towing a trailer
See Owner's Man‐ See Owner's Man‐
ual ual
orActive BlindActive Blind
Spot Assist not
Spot Assist not
available when tow‐ available when tow‐
ing a trailer See ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while tow-
ing a trailer.
You have established the electrical connection between the trailer and
your vehicle.
X Press aon the steering wheel to confirm the display message. Blind Spot Assist Blind Spot Assist
inoperative inoperativeorActive
Active
Blind Spot Assist
Blind Spot Assist
inoperative inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
The yellow 9indicator lamps also light up in the exterior mirrors.
X Consult a qualified specialist workshop. Park Assist cancel‐
Park Assist cancel‐
led led The driver's door is open.
X Repeat the parking gap measurement and parking process with the
driver's door closed. You inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 228).Park Assist inoper‐ Park Assist inoper‐
ative ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 228).
If the multifunction display still shows the display message: X Consult a qualified specialist workshop. 326
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open.
A warning tone also sounds.
X Close all doors. j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow-hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may come
loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 191).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 274).
X When the display message disappears, re-couple the trailer.
If the display message continues to be displayed: X Do not re-couple the trailer.
X Check the ground clearance and continue driving without the
trailer.
X Consult a qualified specialist workshop. j
Trailer coupling Trailer coupling
extending extending The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is stationary.
No trailer may be coupled during the swivelling procedure. Do not
attempt to speed up, slow down or initiate the swivelling process using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 274). 334
Display
messagesOn-board computer and displays
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles:
The yellow ABS warning lamp is shown in the READY driving status.
ABS (Anti-lock Braking System) has been deactivated due to a fault. BAS (Brake
Assist), BAS PLUS with Cross-Traffic Assist, COLLISION PREVENTION ASSIST
PLUS, ESP ®
(Electronic Stability Program), ESP ®
trailer stabilisation, EBD (Elec-
tronic Brake-force Distribution), PRE ‑SAFE®
, PRE‑ SAFE®
PLUS, PRE ‑SAFE®
Brake,
HOLD function, hill start assist, Crosswind Assist, adaptive brake lights, STEER
CONTROL, Active Lane Keeping Assist and Active Blind Spot Assist, for example,
are therefore also deactivated.
In addition, the ÷andå warning lamps may light up in the instrument
cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such as the navigation system or the automatic transmission, will be unavailable. Warning and indicator lamps in the instrument cluster
341On-board computer and displays Z
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
M Solutions !
N
The yellow ABS warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles:
The yellow ABS warning lamp is shown in the READY driving status.
ABS is temporarily unavailable. BAS, BAS PLUS with Cross-Traffic Assist, COLLI-
SION PREVENTION ASSIST PLUS, ESP ®
(Electronic Stability Program), ESP ®
trailer
stabilisation, EBD, PRE‑SAFE ®
, PRE‑ SAFE®
PLUS, PRE‑ SAFE®
Brake, HOLD func-
tion, hill start assist, Crosswind Assist, adaptive brake lights, STEER CONTROL,
Active Lane Keeping Assist and Active Blind Spot Assist, for example, are therefore
also deactivated.
In addition, the ÷andå warning lamps may light up in the instrument
cluster.
ATTENTION ASSIST is deactivated.
Possible causes:
R self-diagnosis is not yet complete
R the on-board voltage may be insufficient
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore lock, for example, if you brake
hard.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is a risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering movements
at a speed above 20 km/h.
The functions mentioned above are available again when the warning lamp goes
out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. 342
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles:
The yellow ABS warning lamp is shown in the READY driving status.
EBD is unavailable due to a malfunction. ABS, BAS, BAS PLUS with Cross-Traffic
Assist, COLLISION PREVENTION ASSIST PLUS, ESP ®
, ESP ®
trailer stabilisation,
PRE‑ SAFE ®
, PRE ‑SAFE ®
PLUS, PRE ‑SAFE®
Brake, HOLD function, hill start assist,
Crosswind Assist, adaptive brake lights, STEER CONTROL, Active Lane Keeping
Assist and Active Blind Spot Assist, for example, are therefore also deactivated.
In addition, the ÷andå warning lamps may light up in the instrument
cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore lock, for example, if you brake
hard.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. J÷
å!
N
The red brake system warning lamp and the yellow ESP ®
, ESP ®
OFF and ABS
warning lamps are lit while the engine is running.
PLUG-IN HYBRID vehicles:
ABS and ESP ®
are malfunctioning. BAS, BAS PLUS with Cross-Traffic Assist, COL-
LISION PREVENTION ASSIST PLUS, ESP ®
trailer stabilisation, PRE ‑SAFE®
,
PRE‑ SAFE ®
PLUS, PRE‑SAFE ®
Brake, HOLD function, hill start assist, Crosswind
Assist, adaptive brake lights, STEER CONTROL, Active Lane Keeping Assist and
Active Blind Spot Assist, for example, are therefore also deactivated.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore lock, for example, if you brake
hard.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
343On-board computer and displays Z