Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments in
the PARKTRONIC warn-
ing displays are lit. You
also hear a warning tone
for approximately two
seconds.
PARKTRONIC is deacti-
vated after approx-
imately five seconds,
and the indicator lamp in
the PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off.
X If problems persist, have PARKTRONIC checked at a qualified spe-
cialist workshop. Only the red segments in
the PARKTRONIC warn-
ing displays are lit.
PARKTRONIC is deacti-
vated after approx-
imately five seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 382).
X Switch the ignition back on. The problem may be caused by an external source of radio or ultra-
sound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking aid
with ultrasound. It measures the road on both
sides of the vehicle. A parking symbol indicates a suitable parking space. Active steering inter-
vention and brake application can assist you
during parking. You may also use PARKTRONIC
(Y page 225).
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that no persons, animals or objects
are in the manoeuvring range.
When PARKTRONIC is switched off, Active Park-
ing Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over obsta-
cles such as kerbs slowly and not at a sharp
angle. Otherwise, you may damage the
wheels or tyres.
Active Parking Assist may also display spaces
not suitable for parking, e.g.: R parking or stopping restrictions
R in front of driveways or entrances and exits
R unsuitable surfaces
Parking tips:
R on narrow roads, drive as closely as possible
past the parking space
R parking spaces that are littered or overgrown
might be identified or measured incorrectly
R parking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly 228
Driving systemsDriving and parking
R
the lane markings are worn away, dark or cov-
ered up, e.g. by dirt or snow
R the distance to the vehicle in front is too small
and the lane markings thus cannot be detec-
ted
R the lane markings change quickly, e.g. lanes
branch off, cross one another or merge
R the road is narrow and winding
R there are highly variable shade conditions on
the road
Activating Lane Keeping Assist X Activate Lane Keeping Assist using the on-
board computer; to do so, select Standard
Standard or
Adaptive Adaptive (Ypage 291).
If you drive at speeds above 60 km/h and lane
markings are detected, the lines in the assis- tance graphic display (Y page 290) are
shown in green. Lane Keeping Assist is ready for use.
Standard
If Standard
Standard is selected, no warning vibration
occurs if:
R you have switched on the turn signals. In this
case, the warnings are suppressed for a cer-
tain period of time.
R a driving safety system intervenes, such as
ABS, BAS or ESP ®
.
Adaptive
When Adaptive
Adaptive is selected, no warning vibra-
tion occurs if:
R you have switched on the turn signals. In this
case, the warnings are suppressed for a cer-
tain period of time.
R a driving safety system intervenes, such as
ABS, BAS or ESP ®
.
R you accelerate hard, e.g. kickdown.
R you brake hard.
R you steer actively, e.g. swerve to avoid an
obstacle or change lane quickly.
R you cut the corner on a sharp bend.
In order that you are warned only when neces-
sary and in good time if you cross the lane mark-
ing, the system detects certain conditions and
warns you accordingly. The warning vibration occurs earlier if:
R you approach the outer lane marking on a
bend
R the road has very wide lanes, e.g. a motorway
R the system detects solid lane markings
The warning vibration occurs later if:
R the road has narrow lanes
R you cut the corner on a bend Active Driving Assistance package
General notes The Active Driving Assistance package consists
of DISTRONIC PLUS (Y page 207), Active Blind
Spot Assist (Y page 247)and Active Lane Keep-
ing Assist (Y page 250).
Active Blind Spot Assist General notes
Active Blind Spot Assist monitors the areas on
either side of the vehicle that are not directly
visible to the driver with two lateral, rear-facing radar sensors. A warning lamp lights up in the
exterior mirrors and draws your attention to
vehicles detected in the monitored area. If you
then switch on the corresponding turn signal to
change lanes, you will also receive a visual and
audible collision warning. If a risk of side impact is detected, corrective braking may help you
avoid a collision. Active Blind Spot Assist eval-
uates the free space in the direction of travel
and to the side before making a course-correct-
ing brake application. For this, Active Blind Spot
Assist uses the forward-facing radar sensors.
Active Blind Spot Assist supports you from a
speed of approximately 30 km/h.
Important safety notesActive Blind Spot Assist is only an aid and is not
a substitute for attentive driving. G
WARNING
Active Blind Spot Assist does not react to
vehicles:
R overtaking too closely on the side, placing
them in the blind spot area
R if the difference in the speed of approach
and overtaking is too great Driving systems
247Driving and parking
Z
Active Lane Keeping Assist
General notes
Active Lane Keeping Assist monitors the area in
front of your vehicle by means of multifunction
camera :at the top of the windscreen. Various
different areas to the front, rear and side of your vehicle are also monitored with the aid of the
radar sensor system. Active Lane Keeping
Assist detects lane markings on the road and
can warn you before you leave your lane unin-
tentionally. If you do not react to the warning, a
lane-correcting application of the brakes can
bring the vehicle back into the original lane.
This function is available within a speed range
between 60 km/h and 200 km/h.
For Active Lane Keeping Assist to assist you
when driving, the radar sensor system must be
operational.
Important safety notes If you fail to adapt your driving style, Active Lane Keeping Assist can neither reduce the risk of an
accident nor override the laws of physics. Active Lane Keeping Assist cannot take into account
road, weather or traffic conditions. Active Lane
Keeping Assist is only an aid. You are responsi-
ble for the distance to the vehicle in front, for
vehicle speed, for braking in good time and for
staying in lane.
Active Lane Keeping Assist cannot continuously
keep your vehicle in its lane. G
WARNING
Active Lane Keeping Assist cannot always
clearly detect lane markings. In such cases, Active Lane Keeping Assist
can:
R give an unnecessary warning and then
make a course-correcting brake application
to the vehicle
R neither give a warning nor intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and keep within the lane, especially
if Active Lane Keeping Assist alerts you. Ter-
minate the intervention in a non-critical driv-
ing situation.
The system may be impaired or may not function if:
R there is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,fog or spray
R there is glare, e.g. from oncoming traffic, the
sun or reflection from other vehicles (e.g. if
the road surface is wet)
R the windscreen is dirty, misted up, damaged
or covered, for instance by a sticker, in the
vicinity of the camera
R no or several, unclear lane markings are pres-
ent for one lane, e.g. in a construction area
R the lane markings are worn away, dark or cov-
ered up, e.g. by dirt or snow
R the distance to the vehicle in front is too small
and the lane markings thus cannot be detec-
ted
R the lane markings change quickly, e.g. lanes
branch off, cross one another or merge
R the road is narrow and winding
R there are highly variable shade conditions on
the roadway
R no vehicle is detected in the adjacent lane and
there are broken lane markings
Warning vibration through the steering
wheel A warning may be given if a front wheel passes
over a lane marking. It will warn you by means of intermittent vibration in the steering wheel for
up to 1.5 seconds.
In order that you are warned only when neces-
sary and in good time if you cross the lane mark-
ing, the system detects certain conditions and
warns you accordingly. 250
Driving systemsDriving and pa
rking
Display messages
Possible causes/consequences and
M
MSolutions Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R The on-board voltage is too low.
Once the causes listed above no longer apply, the display message
goes out.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative due
to a malfunction. Adaptive Brake Assist may also have failed.
X Consult a qualified specialist workshop immediately. PRE-SAFE inopera‐
PRE-SAFE inopera‐
tive see Owner's tive see Owner's
Manual Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
X Consult a qualified specialist workshop immediately. PRE-SAFE Functions
PRE-SAFE Functions
currently limited currently limited
See Owner's Manual See Owner's Manual
PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is temporarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R Mercedes-AMG vehicles: ESP ®
is deactivated
R the system is outside the operating temperature range
R The on-board voltage is too low.
Once the causes listed above no longer apply, the display message
goes out.
PRE ‑SAFE ®
PLUS and PRE ‑SAFE®
Brake are operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine.
X Mercedes-AMG vehicles: reactivate ESP ®
(Y page 77). Display
messages
307On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions PRE-SAFE Functions
PRE-SAFE Functions
limited limited
See
See Owner's
Owner's
Manual
Manual PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is unavailable due to a mal-
function. BAS PLUS with Cross-Traffic Assist may also have failed.
X Consult a qualified specialist workshop immediately. Radar
Radar
sensors
sensors dirty
dirty
See Owner's Manual
See Owner's Manual At least one of the following driving systems or driving safety systems
is temporarily restricted or inoperative:
R PRE-SAFE ®
PLUS
R PRE-SAFE ®
Brake
R COLLISION PREVENTION ASSIST PLUS
R DISTRONIC PLUS with Steering Assist and Stop&Go Pilot
R Active Lane Keeping Assist
R Active Blind Spot Assist
If the radar sensor system in front is dirty, Active Blind Spot Assist will not perform a course-correcting brake application.
Possible causes:
R the sensors in the radiator trim and/or in the bumpers are dirty
R the function of the driving system and/or driving safety system is
impaired due to heavy rain or snow
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out. All driving systems and driving safety systems are opera-
tional again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Switch off the engine.
X Clean the sensors (Y page 382) in the following locations:
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear bumper
X Restart the engine.
The display message disappears. ü Mercedes-AMG vehicles only:
If this symbol appears in the multifunction display, a seat belt tongue
has been inserted into a rear seat belt buckle.
Further information on the status indicator for the rear seat belts
(Y page 48). 308
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Active Parking Assist is unavailable or faulty.
X Switch off the ignition and restart the engine.
If Active Parking Assist continues to be unavailable (the jsymbol
does not appear in the multifunction display):
X Consult a qualified specialist workshop. Park Assist
Park Assist
switched off switched off The vehicle is parked. A warning tone also sounds.
The display message disappears automatically. DISTRONIC PLUS off
DISTRONIC PLUS off DISTRONIC PLUS has been deactivated.
If a warning tone also sounds, DISTRONIC PLUS has switched itself off.
(Y page 207) DISTRONIC PLUS DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been temporarily
unavailable. You can now reactivate DISTRONIC PLUS (Y
page 207).DISTRONIC PLUS cur‐ DISTRONIC PLUS cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine. DISTRONIC DISTRONIC
PLUS
PLUSinop‐
inop‐
erative
erative DISTRONIC PLUS is faulty.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC PLUS sus‐ DISTRONIC PLUS sus‐
pended pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. Display
messages
327On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Check tyre(s)
Check tyre(s) The tyre pressure in one or more tyres has dropped significantly. The
wheel position is displayed in the multifunction display.
A warning tone also sounds.
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may greatly
impair tyre traction
R the driving characteristics, as well as steering and braking, may be
greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 191).
X Check the tyres and, if necessary, follow the instructions for a flat
tyre (Y page 388).
X Check the tyre pressure (Y page 411).
X If necessary, correct the tyre pressure. Warning tyre defect Warning tyre defect The tyre pressure in one or more tyres has dropped suddenly. The
wheel position is displayed in the multifunction display.
G WARNING
If you drive with a flat tyre, there is a risk of the following hazards: R a flat tyre affects the ability to steer or brake the vehicle
R you could lose control of the vehicle
R continued driving with a flat tyre will cause excessive heat build-up
and possibly a fire
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 191).
X Check the tyres and, if necessary, follow the instructions for a flat
tyre (Y page 388). Tyre Tyre
press.
press. monitor
monitor
currently unavaila‐
currently unavaila‐
ble ble No signals can be received from the tyre pressure sensors due to
strong RF interference. The tyre pressure monitor is temporarily mal-
functioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Display
messages
331On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Wheel sensor(s)
Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the mul-
tifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre Tyre
press.
press. monitor
monitor
inoperative No
inoperative No
wheel sensors wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The tyre
pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driving for
a few minutes. Tyre Tyre
press.
press. monitor
monitor
inoperative
inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in posi-
tion Ror D.
X Shift the transmission to position Por N. Apply
Apply
brake
braketo
todese‐
dese‐
lect Park (P) posi‐
lect Park (P) posi‐
tion tion You have attempted to shift the transmission to position
D,Ror N
without depressing the brake pedal.
X Depress the brake pedal. To shift out of P
To shift out of P
or or
N,
N,depress
depress brake
brake
and start engine
and start engine With the engine switched off, you have attempted to shift the trans-
mission out of position Por Ninto another transmission position.
X Depress the brake pedal.
X Start the engine. Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open/not fully closed and the transmission is in
position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 191).
X Close the driver's door fully. Only select Park Only select Park
(P) (P)
when
when vehicle
vehicle is
is
stationary
stationary The vehicle is moving.
X
Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Shift the transmission to position P.332
Display
messagesOn-board computer and displays