2015 MERCEDES-BENZ GLC SUV ESP

Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have accessories retrofitted at a qualified
specialist workshop.
You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes- Benz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake sys-
tem. Only use genuine Mercedes-Benz parts
or parts of equal quality. Only use tyres,
wheels and accessories that have been spe-
cifically approved for your vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been
specifically approved for your vehicle for their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Mercedes-Benz
therefore accepts no responsibility for the
use of such parts in Mercedes-Benz vehicles, even if they have been officially approved or
independently approved by a testing centre.
In Germany, certain parts are only officially
approved for installation or modification if
they comply with legal requirements. This
also applies to some other countries. All gen- uine Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts
may invalidate the vehicle's general operating permit.
This is the case:
R if they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification num- ber (VIN) (Y page 480) when ordering genu-
ine Mercedes-Benz parts. Owner's Manual
Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe- cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from
that in the descriptions and illustrations.
The original purchase contract documenta-
tion for your vehicle contains a list of all of the
systems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are important documents and should kept in the
vehicle. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car-
ried out, this could result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become 26
Introduction

Warning and indicator lamps
Function Page
:
å
ESP®
OFF 381
;
÷
ESP® 381
=
·
Distance warning 386
?
Ð
Power steering 388
A
#!
Turn signals 140
B
!
Electric parking brake
(yellow) 383
C
!
ABS 379
D
;
Engine diagnostics 384
E
%
Diesel engine: pre-
glow 189
F
!
Electric parking brake
(red) 383
G
J
Brakes (red) 377
H
?
Coolant 384 Function Page
I
J
Brakes (yellow) 377
J
6
Restraint system 47
K
ü
Seat belts 376
L
K
Main-beam head-
lamps 141
M
L
Dipped-beam head-
lamps 139
N
8
Reserve fuel 384
O
T
Side lamps, licence
plate and instrument clus-
ter lighting 140
P
N
This lamp has no func-
tion Q
R
Rear foglamp 139
R
h
Tyre pressure monitor 387
i
Information on additional indicator and
warning lamps for PLUG-IN vehicles can be
found in the "PLUG-IN HYBRID operation"
section (Y page 289). 36
Instrument clusterAt a glance

Driver's kneebag
Driver's kneebag
:deploys under the steer-
ing column. The driver's kneebag is triggered
together with the front airbags.
The driver's kneebag offers additional thigh,
knee and lower leg protection for the occu-
pant in the driver's seat.
i The driver's kneebag is only available in
certain countries.
Sidebags G
WARNING
Unsuitable seat covers can obstruct or pre-
vent the deployment of the airbags integrated into the seats. Consequently, the airbags can-
not protect vehicle occupants as they are
designed to do. In addition, the function of the automatic front-passenger front airbag deac-
tivation system could be restricted. This
poses an increased risk of injury or even fatal
injury.
You should only use seat covers that have
been approved for the corresponding seats by Mercedes-Benz. Front sidebags
:and rear sidebags ;
deploy next to the outer bolster of the seat
backrest.
When deployed, the sidebag offers additional thorax protection. However, it does not pro-
tect the:
R head
R neck
R arms
In the event of a side impact, the sidebag is
deployed on the side on which the impact
occurs.
Vehicles with the automatic front-passenger
airbag deactivation system: the sidebag on
the front-passenger side deploys under the
following conditions:
R an occupant is detected on the front-
passenger seat or
R the belt tongue is engaged in the belt
buckle of the front-passenger seat
If the belt tongue is engaged in the belt
buckle, the sidebag on the front-passenger
side deploys if an appropriate accident situa- tion occurs. In this case, deployment is inde- pendent of whether the front-passenger seat
is occupied or not. Occupant safety
55Safety Z

Operation of automatic front-passenger
front airbag deactivation :
PASSENGER AIR BAG ON indicator lamp
; PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front airbag is disabled or
enabled.
X Press the Start/Stop button once or twice,
or turn the key to position 1or 2in the
ignition lock.
The system carries out a self-diagnosis.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
must light up simultaneously for approx-
imately six seconds.
The indicator lamps display the status of the
front-passenger front airbag: R PASSENGER AIR BAG ON lights up: the
front-passenger front airbag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident.
If the status of the front-passenger front air-
bag changes while the vehicle is in motion, an
airbag display message appears in the instru-
ment cluster (Y page 349). When the front-
passenger seat is occupied, always pay atten-
tion to the PASSENGER AIR BAG ON and
PASSENGER AIR BAG OFF indicator lamps. Be aware of the status of the front-passenger front airbag both before and during the jour-
ney.
If a person sits in the passenger seat, they
must be:
R seated with the seat belt fastened correctly
R in an almost upright position with their
back against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, the automatic front-passenger
front airbag deactivation system may be influ-
enced, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
The front-passenger front airbag may be dis-
abled by mistake as a result of these or similar actions. In this case, the PASSENGER AIR
BAG OFF indicator lamp lights up perma-
nently. The front-passenger front airbag doesnot then deploy during an accident. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp is lit, the front-passenger front airbag is disa-
bled. It will not be deployed in the event of an
accident and cannot perform its intended pro-
tective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always make sure that:
R the classification of the person in the front-
passenger seat is correct and that the front-
passenger front airbag is enabled or disa-
bled in accordance with the person in the
front-passenger seat.
R the front-passenger seat has been moved
back as far back as possible.
R the person is seated correctly. Occupant safety
57Safety
Z

fit the child restraint system to a suitable
rear seat.
R the front-passenger seat is occupied by a
person with a smaller build (e.g. a teenager
or small adult), either the PASSENGER AIR
BAG ON or PASSENGER AIR BAG OFF indi-
cator lamp lights up and remains lit after
the system self-test depending on the
result of the classification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible. Alterna-
tively, a person with a small build can sit on a rear seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build correspond-
ing to that of an adult, the PASSENGER AIR
BAG ON indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front airbag
is enabled.
If children are travelling in the vehicle, be sure
to observe the notes on "Children in the vehi- cle" (Y page 65).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the
red 6 restraint system warning lamp in
the instrument cluster and the PASSENGER
AIR BAG OFF indicator lamp light up simulta-
neously. The front-passenger front airbag is
disabled in this case and does not deploy dur- ing an accident. Have the system checked as
soon as possible by qualified technicians.
Consult a Mercedes-Benz Service Centre. The
front-passenger seat should only be repaired at a Mercedes-Benz Service Centre.
If the front-passenger seat, the seat cover orthe seat cushion is damaged, have the nec-
essary repair work carried out at a Mercedes- Benz Service Centre.
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem which has been tested and approved by Mercedes-Benz in combination with the auto-
matic front-passenger front airbag deactiva-
tion system.
System self-test G
DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front airbag might be triggered
unintentionally or might not be triggered at all in the event of an accident with high deceler-
ation. This poses an increased risk of injury or even fatal injury.
In this case the front-passenger seat may notbe used. Do not install a child restraint system
on the front-passenger seat. Have the auto-
matic front-passenger front airbag deactiva-
tion system checked and repaired immedi-
ately at a qualified specialist workshop. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp remains lit after the system self-test, the
front-passenger front airbag is disabled. It willnot be deployed in the event of an accident. In
this case, the front-passenger front airbag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front airbag is enabled or disa- Occupant safety
59Safety
Z

Problems with automatic front-passenger front airbag deactivation
Be sure to observe the notes on "System self-test" (Y
page 59).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person with a build cor-responding to that of an
adult. The classification of the person on the front-passenger seat is
false.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 57).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
R empty
R occupied with a rear-
ward-facing child
restraint system The automatic front-passenger front airbag deactivation system is
malfunctioning.
X Make sure there is nothing between the seat and the child
restraint system.
X Make sure that the entire base of the child restraint system rests
on the seat cushion of the front-passenger seat.
X Make sure that the seat cushion length is fully retracted.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
X Check that the child restraint system is installed correctly.
X Make sure that no objects are applying additional weight to the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/
or the PASSENGER AIR BAG ON indicator lamp lights up, do not
install a rearward-facing child restraint system on the front-
passenger seat. It is recommended that you fit the child
restraint system to a suitable rear seat.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. Occupant safety
61Safety Z

Deployment of belt tensioners and air-
bags
Important safety notes G
WARNING
After the airbag deploys, the airbag parts are
hot. There is a risk of injury.
Do not touch the airbag parts. Have a
deployed airbag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
Pyrotechnic seat belt tensioners that have
been deployed are no longer operational and
are unable to perform their intended protec-
tive function. This poses an increased risk of
injury or even fatal injury.
Therefore, have pyrotechnic belt tensioners
which have been triggered immediately
replaced at a qualified specialist workshop.
Mercedes-Benz recommends that you have
the vehicle towed to a qualified specialist
workshop after an accident. Take this into
account, particularly if a seat belt tensioner
was triggered or an airbag was deployed.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If the belt tensioners are triggered or an air-
bag is deployed, you will hear a bang, and a
small amount of powder may also be
released. The 6restraint system warning
lamp lights up.
Only in rare cases will the bang affect your
hearing. In general, the powder released is
not hazardous to health but may cause short- term breathing difficulties to persons suffer-
ing from asthma or other pulmonary condi-
tions. Provided it is safe to do so, you should
leave the vehicle immediately or open the
window in order to prevent breathing difficul- ties. Operation During the first stage of a collision, the
restraint system control unit evaluates impor- tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the seat
belt tensioners in the event of a head-on or
rear collision.
A seat belt tensioner can only be triggered if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning
lamp" (Y page 47)
R the belt tongue has engaged in the belt
buckle of the respective front seat
The seat belt tensioners in the rear compart-
ment are triggered independently of the lock
status of the seat belts.
If the restraint system control unit detects a
high severity accident, in certain head-on col- lisions, additional components of the
restraint system are deployed independently
of each other:
R front airbags and driver's kneebag
R windowbag, if the system determines that
deployment can offer additional protection
to that provided by the seat belt
On vehicles with the automatic front-
passenger front airbag deactivation system:
depending on the person in the front-
passenger seat, the front-passenger front air- bag is either disabled or enabled. The front-
passenger front airbag can only be deployed
in an accident if the PASSENGER AIR BAG ON
indicator lamp is lit. Observe the information
on the PASSENGER AIR BAG indicator lamps
(Y page 48).
Your vehicle has two-stage front airbags. In
the first deployment stage, the front airbag is filled with propellant gas to reduce the risk of 62
Occupant safetySafety

injuries. The front airbag is fully deployed if
the second deployment stage is activated
within a few milliseconds.
The activation threshold for the seat belt ten-
sioners and airbags is determined based on
the evaluation of the vehicle's rate of decel-
eration or acceleration at various points in the vehicle. This process is pre-emptive in nature.The triggering/deployment process should
take place in good time at the start of the
collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an airbag,
nor do they provide an indication of airbag
deployment.
The vehicle may be deformed significantly
without an airbag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of decel-
eration is not high. Conversely, an airbag may be deployed even though the vehicle suffers
only minor deformation. This is the case if, for
example, very rigid vehicle parts such as lon-
gitudinal body members are hit, and sufficient deceleration occurs as a result.
If the restraint system control unit detects a
side impact or if the vehicle overturns, the
applicable components of the restraint sys-
tem are activated independently of each
other depending on the apparent type of acci-
dent.
R Sidebags on the side on which an impact
occurs, independent from the seat belt ten-
sioner and seat belt usage Vehicles with the automatic front-
passenger airbag deactivation system: the
sidebag on the front-passenger side
deploys under the following conditions:
- an occupant is detected on the front-
passenger seat or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Windowbag on the side on which an impact
occurs, independent of seat belt usage and
regardless of whether the front-passenger
seat is occupied
R Front seat belt tensioners, if the system
determines that deployment can offer addi-
tional protection for the vehicle occupants
in this situation
R Rear seat belt tensioners in certain situa-
tions if the vehicle overturns
R Windowbags on the driver's and front-
passenger side in certain situations if the
vehicle overturns and if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
i Not all airbags are deployed in an acci-
dent. The different airbag systems work
independently of each other.
How the airbag system works is deter-
mined by the severity of the accident detec- ted, especially the vehicle deceleration or
acceleration, and the apparent type of acci-
dent:
R frontal collision
R side impact
R overturn PRE-SAFE
®
(anticipatory occupant
protection)
Introduction PRE-SAFE
®
takes pre-emptive measures to
protect occupants in certain hazardous sit-
uations. Occupant safety
63Safety Z