Display messages
Possible causes/consequences and
0050
0050Solutions The red
0049(USA only)/0024 (Canada only) indicator lamp
flashes and the yellow 0024warning lamp lights up.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply: X Switch off the ignition and turn it back on.
X Apply the electric parking brake manually.
If the red 0049(USA only)/ 0024(Canada only) indicator lamp
continues to flash:
X Do not drive on.
X Secure the vehicle against rolling away (Y page 430).
X Shift the transmission to P.
X Turn the front wheels towards the curb.
X Consult a qualified specialist workshop. The yellow
0024warning lamp lights up. The red 0049(USA
only)/ 0024(Canada only) indicator lamp flashes for about ten
seconds after the electric parking brake has been applied or
released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to engage the electric parking brake:
X Shift the transmission to P.
X Visit a qualified specialist workshop.
If it is not possible to release the electric parking brake:
X Release the electric parking brake automatically (Y page 192).
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop. Display
messages
297On-board computer and displays Z
Display messages
Possible causes/consequences and
0050
0050Solutions 003B
Different. Lock Different. Lock
Sys. Malfunction Sys. Malfunction The differential lock is faulty.
X Do not drive at speeds above 50 mph (80 km/h).
X Have the vehicle checked at a qualified specialist workshop. 003B
Different. Different.
Locking
Locking
Sys. Cooling Down
Sys. Cooling Down
Please Wait Please Wait The differential lock is too hot and has been disengaged.
X Drive on carefully.
X Allow the differential lock to cool down.
The differential lock re-engages as soon as it has cooled down. LOW RANGE Stop LOW RANGE Stop
Apply Apply
Parking
Parking Brake
Brake A gearshift process has been canceled. LOW RANGE is in the neu-
tral position. There is no connection between the engine and the
drive wheels.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the electric parking brake. Do not continue driving under
any circumstances.
X Repeat the gearshift process. LOW RANGE Malfunc‐
LOW RANGE Malfunc‐
tion To Park, tion To Park,
Apply Apply
Parking
Parking Brake
Brake LOW RANGE is malfunctioning.
X Do not drive at speeds above 50 mph (80 km/h).
X When parking, secure the vehicle against rolling away
(Y page 190).
X Have the vehicle checked at a qualified specialist workshop. LOW RANGE Max. LOW RANGE Max.
Speed 25 mph Speed 25 mph You have exceeded the maximum speed for the gearshift process.
X Drive more slowly.
The gear change is made. LOW RANGE Max. LOW RANGE Max.
Speed 40 mph Speed 40 mph You have exceeded the maximum speed for the gearshift process.
X Drive more slowly.
The gear change is made. LOW LOW
RANGE
RANGE Shift
Shiftto
to
Position N Briefly
Position N Briefly You have reduced the vehicle speed, but the automatic transmis-
sion is not in position N.
X Briefly shift the automatic transmission to position N.LOW
LOW
RANGE
RANGE Shifting
Shifting
Canceled Please
Canceled Please
Reactivate Reactivate The gearshift process has been canceled.
X Repeat the gearshift process. 00C6
Inoperative Inoperative DSR (Downhill Speed Regulation) is deactivated due to a malfunc-
tion.
X Have DSR checked at a qualified specialist workshop. 314
Display
messagesOn-board computer and displays
Vehicle
Display messages
Possible causes/consequences and
0050
0050Solutions Shift to 'P' or
Shift to 'P' or
'N' 'N'
to
toStart
Start Engine
Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary Battery Auxiliary Battery
Malfunction Malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X Visit a qualified specialist workshop at the next opportunity.
X Until then, set the automatic transmission to position Pbefore
you switch off the engine.
X Before leaving the vehicle, apply the electric parking brake.
X Secure the vehicle against rolling away (Y page 190).Apply Brake to
Apply Brake to
Shift from 'P' Shift from 'P' You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Transmission Not Transmission Not
in P Risk of Vehi‐ in P Risk of Vehi‐
cle Rolling Away cle Rolling Away The driver's door is open and the transmission is in position
R,N or
D.
A warning tone also sounds. X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 190).Service Required
Service Required
Do Do
Not
Not Shift
Shift Gears
Gears
Visit Dealer
Visit Dealer You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Notify a qualified specialist workshop or breakdown service. Only Shift to 'P' Only Shift to 'P'
when Vehicle is when Vehicle is
Stationary Stationary The vehicle is moving.
X
Stop the vehicle safely as soon as possible, paying attention to
road and traffic conditions.
X Shift the transmission to position P. Display messages
323On-board computer and displays Z
!
For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored. !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position Pautomatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to Nbefore-
hand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:378
CareMaintenance and care
X
Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position
2(Y page 167) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
You can wash the vehicle in an automatic car wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind- shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all coun-
tries concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork. When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork. Care
379Maintenance and care Z
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks. Battery acid is caustic. Avoid con-
tact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Rinse any acid spills immediately
with clear water. Contact a physi-
cian if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident. In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery discon-
nected at a qualified specialist workshop. You
can also charge the battery with a charger
recommended by Mercedes-Benz. Contact a
qualified specialist workshop for further infor- mation.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified spe-
cialist workshop if you wish to leave your
vehicle parked for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock. Information on setting the
clock can be found in the separate oper-
ating instructions.
On vehicles with COMAND and a naviga-
tion system, the clock is set automati-
cally.
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Y page 123) Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient Battery (vehicle)
395Breakdown assistance
Z
!
Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the trailer tow hitch for recov-
ery or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If
in doubt, have the vehicle recovered using
a crane.
! When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight
as possible and not at an acute angle.
Excessive tractive power could damage the
vehicles.
i When towing, it is preferable to use a rigid
towing bar as opposed to a tow rope. A rigid
towing bar helps to keep the tractive power low.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop but-
ton. Otherwise, the automatic transmission
may shift to position Pwhen the driver's or
front-passenger door are opened, which
could lead to damage to the transmission.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! Vehicles with differential locks: make
sure the differential locks are in automatic
mode. When towing, the differential locks
must not be switched on. The transmission
may otherwise be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum per- missible gross vehicle weight of your vehi-
cle.
i Information on your vehicle's gross vehi-
cle weight rating can be found on the vehi-
cle identification plate (Y page 446).It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Disarm the automatic locking feature
before the vehicle is towed (Y page 287).
You could otherwise be locked out when
pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye Example: towing eye mounting covers
0043 Front cover
0044 Back cover
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front and at the rear, behind the covers. 400
Towing and tow-startingBreakdown assistance
X
Remove the towing eye from the vehicle
tool kit (Y page 388).
X To open the cover at the front: press the
mark on cover 0043inwards in the direction
of the arrow.
X To open the cover at the rear: insert a
flat, blunt object into the cutout and lever
cover 0044out of the bumper.
X Take cover 0043or0044 off the opening.
X Screw in and tighten the towing eye clock-
wise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0043or0044 to the bumper and
press until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
Only possible for vehicles without
4MATIC.
X Switch on the hazard warning lamps
(Y page 132).
X Bring the front wheels into the straight-
ahead position.
X Turn the SmartKey to position 0in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X When leaving the vehicle, take the Smart-
Key or the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 399). Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 399).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the SmartKey from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the following
points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi-
tion 0.
X Turn the SmartKey to position 2in the igni-
tion lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
(Y page 167).
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the electric parking brake.
X Leave the SmartKey in position 2in the
ignition lock.
X Switch on the hazard warning lamps
(Y page 132).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as Towing and tow-starting
401Breakdown assistance Z