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Problems with the sliding sunroof
Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/sliding
panel. In this section, the term "sliding sunroof" refers to both types of sliding sunroof. G
WARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the switch briefly in any direction
The closing process is stopped.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop. Problem
Possible causes/consequences and
0050
0050Solutions The sliding sunroof can-
not be closed and you
cannot see the cause. If the sliding sunroof is obstructed during closing and reopens
again slightly:
X Immediately after the sliding sunroof blocks, pull the 0056
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly:
X Immediately after the sliding sunroof blocks, pull the 0056
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment fea-
ture. i
Note on the automatic reversing feature of the sliding sunroof (Y
page 100). Sliding sunroof
103Opening and closing Z
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Page 107 of 462
Useful information
............................106
Correct driver's seat position ..........106
Seats .................................................. 107
Steering wheel .................................. 119
Mirrors ............................................... 122
Memory function .............................. 124 105Seats, steering wheel and mirrors
Page 108 of 462

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 29). Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 107).
X Make sure that seat 0087is adjusted prop-
erly.
Electrical seat adjustment (Y page 108)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can fasten the seat belt properly.
R you have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is adjus-
ted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back of your head is supported at eye level by the
center of the head restraint. Also make
sure that you have adjusted the head
restraint so that the back of your head is as close to the head restraint as possible. Thiswill be the case if the head restraint is
adjusted correctly (Y page 109).
X Observe the safety guidelines on steering
wheel adjustment (Y page 119).
X Make sure that steering wheel 0043is adjus-
ted properly.
Adjusting the steering wheel manually
(Y page 119)
Adjusting the steering wheel electrically
(Y page 120)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the instru-
ment cluster clearly.
X Observe the safety guidelines for seat belts
(Y page 46). 106
Correct driver's seat positionSeats, steering wheel and mirrors
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X
Check whether you have fastened seat
belt 0044properly (Y page 48).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your shoul-
der
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors in such a way
that you have a good view of road and traf-
fic conditions (Y page 122).
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror settings with the memory function
(Y page 124). Seats
Important safety notes
G
WARNING
Children could become trapped if they adjust the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat. G
WARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level. G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder. G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus, Seats
107Seats, steering wheel and mirrors
Z
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we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and prop- erly secured in an appropriately sized child
restraint system or booster seat recommen-
ded for the size and weight of the child. For
additional information, see the "Children in
the vehicle" section.
A child's risk of serious or fatal injuries is sig- nificantly increased if the child restraints are
not properly secured in the vehicle and/or thechild is not properly secured in the child
restraint.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objects on the seat cushions, e.g. knives, nails or tools. The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov- ers, child seats or booster seats.
! Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam- aged.
i It is not possible to remove the head
restraints from the front seats. The rear-
compartment head restraints, however,
can be removed (Y page 110). For more information, contact a qualified
specialist workshop.
i Further related subjects:
R Important safety notes on air bags
(Y page 50)
R Cargo compartment enlargement (fold-
ing down the rear bench seat)
(Y page 346)
R Securing children in the vehicle
(Y page 62) Adjusting the seats electrically
0043
Head restraint height
0044 Seat cushion angle
0087 Seat height
0085 Seat fore-and-aft adjustment
0083 Backrest angle
i Vehicles with memory function: if PRE-
SAFE ®
has been triggered, the front-
passenger seat will be moved to a better
position if it was previously in an unfavora- ble position.
i You can store the seat settings using the
memory function (Y page 124). Adjusting the head restraints
General notes Pay attention to the important safety notes
(Y
page 107). 108
SeatsSeats, steering wheel and mirrors
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Do not rotate the head restraints of the front
and rear seats. Otherwise, you cannot adjust
the height and angle of the head restraints to
the correct position.
Adjusting the head restraints manually Adjusting the head restraint height
X
To raise: pull the head restraint up to the
desired position.
X To lower: press release catch 0043in the
direction of the arrow and push the head
restraint down to the desired position.
Adjusting the fore/aft position of the
head restraint With this function you can adjust the distance
between the head restraint and the back of
the seat occupant's head.
X To adjust forwards: pull the head restraint
forwards in the direction of the arrow until
it engages. There are several notches.
X To move backwards: press and hold
release button 0043and push the head
restraint backwards.
X When the head restraint is in the desired
position, release the button and make sure
that the head restraint is engaged in posi-
tion.
i Adjust the head restraint so that the back
of your head is as close to the head
restraint as possible.
Adjusting the head restraints electri-
cally X
To adjust the head restraint height: slide
the switch for head restraint adjustment
(Y page 108 )up or down in the direction of
the arrow.
Adjusting the luxury head restraints X
To adjust the side bolsters of the head
restraint: push or pull right and/or left-
hand side bolster 0043into the desired posi-
tion.
X To adjust the fore/aft position of the
head restraint: push or pull the head
restraint in the direction of arrow 0044.
i Adjust the head restraint so that the back
of your head is as close to the head
restraint as possible. Seats
109Seats, steering wheel and mirrors Z
Page 112 of 462

Rear seat head restraints
Adjusting the rear seat head restraint
height
X
Once the head restraint is fully lowered,
press release catch 0043.
X To raise: pull the head restraint up to the
desired position.
X To lower: press release catch 0043and push
the head restraint down until it is in the
desired position.
Removing and installing the rear seat
head restraints X
To remove: pull the head restraint up to
the stop.
X Press release catch 0043and pull the head
restraint out of the guides.
X To re-install: insert the head restraint so
that the notches on the bar are on the left
when viewed in the direction of travel.
X Push the head restraint down until you hear
it engage in position. Rear seats (second and third row of
seats)
Important safety notes G
WARNING
If the seat and backrest are not engaged, they can fold forwards, e.g. in the event of sudden
braking or an accident.
R This will cause the vehicle occupants to be
forced into the seat belt by a seat or back-
rest which is not engaged. The seat belt can no longer offer the intended level of pro-
tection and could even cause injuries.
R A child restraint system would no longer be
anchored or positioned correctly and would not be able to perform its required function.
R The seat backrests cannot restrain objects
or loads in the cargo compartment.
There is an increased risk of injury.
Always make sure that the seat and backrest are engaged as described:
R before traveling with a passenger on a seat
with the EASY-ENTRY/EXIT feature
R after you have adjusted the seat
R after the EASY-ENTRY/EXIT feature has
been used
R after the cargo compartment enlargement
has been folded forwards G
WARNING
The seat does not engage in the entry/exit
position. The seat could fold back suddenly,
e.g. when accelerating, braking, changing
direction suddenly or in the event of an acci-
dent. Persons in the sweep of the seat could
become trapped. There is a risk of injury.
Always fold back a seat which has been folded forwards before you pull away. Make sure thatthe seat and backrest engage fully. G
WARNING
Children could become trapped if they adjust the seats, particularly when unattended.
There is a risk of injury. 110
SeatsSeats, steering wheel and mirrors