Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 134). Avoid excessively
long and frequent attempts to start the engine, as this
(Y page 133) will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The yel-
low reserve fuel warn-
ing lamp is lit and the
needle of the fuel gauge
display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 296).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. 138
DrivingDriving and parking
X
To apply: pull parking brake ;up firmly.
Parking brake ;is applied.
When the ignition is switched on or the
engine is running, the F(USA only) or
J (Canada only) indicator lamp is lit in
the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
The selector lever lock is released.
X Pull parking brake ;up firmly.
X Press release button :on parking
brake ;and move parking brake ;down
to the stop.
When the ignition is switched on or the
engine is running, the F(USA only)
or ! (Canada only) indicator lamp goes
out in the instrument cluster.
i If you pull away with parking brake
;
applied, a warning tone sounds. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharge.
X Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
Always remember that you must concentrate primarily on driving the vehicle. The driver's concentration must always be directed pri-
marily at road traffic. For your own safety and that of others, we recommend that you stop
the vehicle at a safe place and in accordancewith the traffic conditions before making or
accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate COMAND (Cockpit Management and Data System) in compliance with all legal
requirements and when the road, weather and traffic conditions permit. You may otherwise
not be able to observe the traffic conditions,
endangering yourself and others.
Remember that your vehicle covers a distance of 44 ft (approximately 14 m)a second when
it is traveling at only 30 mph (approximately
50 km/h). G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work performed at
the service intervals specified in the Ser- 152
Driving tipsDriving and parking
Driving with DISTRONIC PLUS
Pulling away and driving
X
If the vehicle in front pulls away: remove
your foot from the brake pedal.
X Briefly pull the cruise control lever towards
you ?, or press it up :or down A.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is maintained.
If DISTRONIC PLUS detects that the vehicle infront is driving faster, it accelerates your vehi-
cle, but only up to the speed you have stored.
If you depress the brake, DISTRONIC PLUS is
deactivated unless your vehicle is stationary.
Changing lanes
If you change to the passing lane, DISTRONIC
PLUS supports you when:
R you are driving faster than 40 mph
(60 km/h)
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you switch on the appropriate turn signal
R DISTRONIC PLUS does not detect a danger
of collision If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in front. The specified minimum distance is
set using the control on the cruise control
lever.
On steep uphill or downhill inclines or if there
is a malfunction, the transmission may also
automatically be shifted into position P. Driving syste
ms
173Driving an d parking Z
Deactivating the HOLD function
G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off the HOLD function and secure the vehicle
against rolling away.
The HOLD function is deactivated automati-
cally if:
R you accelerate and the transmission is in
position Dor R.
R you shift the transmission to position P.
R you depress the brake pedal again with a
certain amount of pressure until ëdis-
appears from the multifunction display.
R you activate DISTRONIC PLUS.
On steep uphill or downhill gradients or if
there is a malfunction, the transmission may
also be automatically shifted into position P.Permanent all-wheel drive
! Never tow the vehicle with one axle
raised. This may damage the transfer case. Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground or
be fully raised. Observe the instructions for
towing the vehicle with all wheels in full
contact with the ground.
! When testing the parking brake, operate
the vehicle only briefly (for a maximum of ten seconds) on a brake test dynamometer.
When doing this, turn the SmartKey to posi-
tion 0or 1in the ignition. Failure to do this
can cause damage to the drive train or the brake system.
! A function or performance test should
only be carried out on a two-axle dyna-
mometer. Before you operate the vehicle
on such a dynamometer, please consult a
qualified workshop. You could otherwise
damage the drive train or the brake system.
The all-wheel drive system ensures that all
four wheels are permanently driven. The all-
wheel drive system improves vehicle traction together with ESP ®
and 4ETS if a drive wheel
spins due to insufficient grip.
If a drive wheel spins due to insufficient grip:
R Only depress the accelerator pedal as far as
necessary when pulling away.
R Take your foot off the accelerator, slowly,
while the vehicle is in motion.
The permanent all-wheel drive system can
neither reduce the risk of accident nor over-
ride the laws of physics if you fail to adapt
your driving style or if you are inattentive. The
all-wheel drive system cannot take into
account road, weather or traffic conditions.
The all-wheel drive system is only an aid. You
are responsible for maintaining a safe dis-
tance to the vehicle in front, for vehicle speed, for braking in good time and for staying in
lane.
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow
chains (Y page 309). Only in this way can the
maximum effect of all-wheel drive be ach-
ieved.
For information on driving off-road, see
(Y page 158). Driving syste
ms
181Driving an d parking Z
the trailer's documents to see what the max-
imum permissible speed is. Observe the
legally prescribed maximum speed in the rel-evant country.
For certain Mercedes-Benz vehicles, the max-
imum permissible rear axle load is increased
when towing a trailer. Refer to the "Technical
data" section to find out whether this applies
to your vehicle. If you utilize any of the added maximum rear axle load when towing a trailer,the vehicle/trailer combination may not
exceed a maximum speed of 60 mph
(100 km/h) for reasons concerning the oper-ating permit. This also applies in countries in
which the permissible maximum speed for
vehicle/trailer combinations is above 60 mph
(100 km/h).
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer and it will
consume more fuel.
On long and steep downhill gradients, you
must select shift range 1,2or 3in good time.
i This also applies if you have activated
cruise control or DISTRONIC PLUS.
This will use the braking effect of the engine,
so that less braking will be required to main-
tain the speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly. If you
need additional braking, depress the brake
pedal repeatedly rather than continuously.
Driving tips If the trailer swings from side to side:
X Do not accelerate.
X Do not counter-steer.
X Brake if necessary. R
Maintain a greater distance from the vehi-
cle in front than when driving without a
trailer.
R Avoid braking abruptly. If possible, brake
gently at first to allow the trailer to run on.
Then, increase the braking force rapidly.
R The values given for gradient-climbing
capabilities from a standstill refer to sea
level. When driving in mountainous areas,
note that the power output of the engine,
and consequently the vehicle's gradient-
climbing capability, decrease with increas-
ing altitude. Trailer power supply
! You can connect accessories with a max-
imum power consumption of 180 W to the
permanent power supply.
You must not charge a trailer battery using the power supply.
The trailer socket of your vehicle is equipped at the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 9.
A qualified specialist workshop can provide
more information about installing the trailer
electrics. Trailer with 7-pin connector
General notes You can make a connection to the 13-pin
socket on the ball coupling using an adapter
or, if necessary, an adapter cable. Both can be obtained in a qualified specialist workshop.
Installing the adapter !
Make sure that there is enough slack in
the cable for cornering so that the cable
cannot become detached. Towing a trailer
193Driving and parking Z
Display messages
Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes are:
R a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Open the hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 4
Check Engine Oil Check Engine Oil
At Next Refueling At Next Refueling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X Check the oil level when next refueling, at the latest
(Y page 275).
X If necessary, add engine oil (Y page 277).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
www.mbusa.com (USA only). 4
Engine Oil Level Engine Oil Level
Low Stop Vehicle Low Stop Vehicle
Switch Engine Off Switch Engine Off The engine oil level is too low. There is a risk of engine damage.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Add engine oil (Y page 277) and check the oil level
(Y page 275). Display
messages
223On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions h
Check Check
Tire
TirePressure
Pressure The tire pressure in one or more tires has dropped significantly.
The wheel position is shown in the multifunction display.
A warning tone also sounds.
G WARNING
With tire pressures which are too low, there is a risk of the fol-
lowing hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 150).
X If there is a flat tire, inspect the tires (Y page 292).
X Check the tire pressure (Y page 313).
X If necessary, correct the tire pressure. h
Correct Tire Pres‐ Correct Tire Pres‐
sure sure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X Check the tire pressures at the next opportunity (Y page 313).
X If necessary, correct the tire pressure. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions Shift
Shift
to
toP
Por
or N
Nto
to
Start Engine
Start Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary Battery Auxiliary Battery
Malfunction Malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X Visit a qualified specialist workshop at the next opportunity.
X Until then, set the automatic transmission to position Pbefore
you switch off the engine.
X Before leaving the vehicle, apply the parking brake. 232
Display
messagesOn-board computer and displays
12 V sockets
General notes !
If you are simultaneously using all three
sockets in the vehicle, make sure that you
do not exceed the maximum current draw
of 45 A. Otherwise, you will overload the
fuses.
The sockets can be used for accessories with
a maximum current draw of 180 W (15 A)
each, e.g. bulbs or chargers for mobile
phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
X Turn the SmartKey to position 2in the igni-
tion lock.
Socket in the front-passenger footwell X
Lift up the cover of the socket.
i The cigarette lighter socket can be also
used (Y page 256). This is the case even if
the SmartKey has been removed from the
ignition lock. Socket in the rear compartment The socket is located on the center console in
the rear compartment.
X Lift up the cover of the socket.
Socket in the cargo compartment The socket is located in the cargo compart-
ment on the left-hand side, when viewed in
the direction of travel, next to the rear door.
X Lift up the cover of the socket. 115 V socket
G
WARNING
The 115 VAC power socket operates on high
voltage. Use the 115 V AC power socket in the
vehicle with the same caution and care that
you would take with power sockets at home.
Keep fluids away from the 115 V AC power
socket. Do not use liquids or sharp tools to
clean the power socket. Keep the cover of the 115 V AC power socket closed when not in Features
257Stowage and features
Z