Problems with the SmartKey
Problem
Possible causes/consequences and
M
MSolutions You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Point the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or lock
the vehicle again.
If this does not work: X Check the SmartKey battery (Y page 70) and replace it if nec-
essary (Y page 70).
X Unlock (Y page 75) or lock (Y page 75) the vehicle using the
mechanical key. The SmartKey is faulty.
X Lock or unlock the vehicle using the mechanical key
(Y page 75).
X Have the SmartKey checked at a qualified specialist workshop. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The SmartKey has been in position
0(Y page 133) for a consid-
erable time.
X Remove the SmartKey and reinsert it into the ignition lock.
X Start the engine. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to turn the SmartKey again.
If this does not work:
X Check the battery and charge it if necessary (Y page 295).
or
X Jump-start the vehicle (Y page 296).
or
X Consult a qualified specialist workshop. 72
SmartKeyOpening and closing
Observe the following when adjusting the
head restraints:
X Do not rotate the head restraints of the
front and rear seats.
Otherwise, you cannot adjust the height
and angle of the head restraints correctly.
X Adjust the head restraint so that it is as
close as possible to your head.
Adjusting the front seat head restraint
height :
Head restraint height
; Seat cushion angle
= Seat height
? Seat fore-and-aft adjustment
A Backrest angle
X Slide head restraint adjustment button :
up or down in the direction of the arrow.
Adjusting the luxury head restraints X
To adjust the side bolsters of the head
restraint: push or pull right and/or left- hand side bolster
:into the desired posi-
tion.
X To adjust the angle of the head
restraint: push or pull the head restraint in
the direction of arrow ;.
Resetting the front seat head restraints It is necessary to reset the front seat head
restraints after the voltage supply has been
interrupted, e.g. if the battery has been com-
pletely discharged or disconnected.
X Make sure that the cup holder on the center
console is folded down (Y page 254).
X Move the seat as far forward as possible
and the head restraint in as far as possible.
Rear seat head restraints Important safety notes
G
WARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Observe the following when adjusting the
head restraints: X Do not rotate the head restraints of the
front and rear seats.
Otherwise, you cannot adjust the height
and angle of the head restraints correctly.
X Adjust the head restraint so that it is as
close as possible to your head. Seats
87Seats, steering wheel and mirrors Z
Switching the seat heating on/off
General notes G
WARNING
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to excessively high tempera-
tures may be affected or they may even suffer burn-like injuries. There is a risk of injury.
Therefore, do not switch the seat heating on
repeatedly.
The red indicator lamps in the button indicate the heating level you have selected.
X Make sure that the SmartKey is in position
2 in the ignition lock.
i If the battery voltage is too low, the seat
heating may switch off.
One or more of the indicator lamps in the
seat heating button are flashing.
Switching the front-seat heating on/off X
To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i The system automatically switches from
level 3to level 2after approximately
8 minutes. The system automatically switches from
level
2to level 1after approximately
10 minutes.
The system automatically switches off
approximately 35 minutes after it is set to
level 1.
Switching the rear-seat heating on/off X
To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i The system automatically switches from
level 3to level 2after approximately
8 minutes.
The system automatically switches from
level 2to level 1after approximately
10 minutes.
The system automatically switches off
approximately 35 minutes after it is set to
level 1.
Problems with the seat heating If the on-board voltage is too low, the seat
heating is switched off automatically.
X Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting.
If the on-board voltage is only interrupted
briefly, the seat heating will switch back on Seats
89Seats, steering wheel and mirrors Z
automatically. If the seat heating is not
switched on automatically:
X Switch on the seat heating manually
(Y page 89) Switching the seat ventilation on/off
Switching on/off Seat ventilation is only available for the front
seats.
The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
X Make sure that the SmartKey is in posi-
tion 2(Y page 133) in the ignition lock.
X To switch on: press button:repeatedly
until the desired ventilation level is set.
i If you open the side windows and the slid-
ing sunroof using the SmartKey
(Y page 78), the driver's seat ventilation
automatically switches to the highest level.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off. Problems with the seat ventilation If one or all of the indicator lamps in the seat
ventilation button are flashing, the seat ven-
tilation has switched off automatically. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
X Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will switch back on auto-
matically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock. 90
Steering wheelSeats, steering wheel and
mirrors
If steering wheel heating indicator lamp
=is
flashing, the steering wheel heating has
switched off automatically. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel heating will switch back on
automatically. Steering wheel EASY-ENTRY/EXIT fea-
ture
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R press one of the memory function memory
buttons, or
R move the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving
The adjustment process is stopped. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off. !
Do not activate the EASY-ENTRY/EXIT
feature, if the seat backrest is reclined too
far backwards. This can damage the front
or rear seats. You must first move the back- rest to a vertical position.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (Y page 208).
Position of the steering wheel when the EASY-ENTRY/EXIT feature is active The steering wheel moves upwards and
towards the dashboard if:
R you remove the SmartKey from the ignition
lock or
R you open the driver's door with the Smart-
Key in position 0or 1in the ignition lock
i The steering wheel only moves upwards
and towards the dashboard if it has not
already reached the upper steering limiter.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selec-
ted position when:
R the driver's door is closed
R you insert the SmartKey into the ignition
lock
The last position of the steering column is
stored when you switch off the ignition or
when you store the setting with the memory
function (Y page 95). Mirrors
Rear-view mirror
X Adjust the rear-view mirror by hand so you
have a good overview of the traffic condi-
tions behind you. 92
MirrorsSeats, steering wheel and mirrors
Exterior mirrors
Adjusting the exterior mirrors G
WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder. X
Make sure that the SmartKey is in position
1 or 2in the ignition lock (Y page 133).
X Press button :to select the left-hand
exterior mirror.
or
X Press button ;to select the right-hand
exterior mirror.
X Press button =up, down, or to the left or
right until you have adjusted the exterior
mirror to the correct position. You should
have a good overview of traffic conditions.
i The convex exterior mirrors provide a
larger field of vision.
i The exterior mirrors are heated automat-
ically if the rear window defroster is
switched on and the outside temperature is
low. Folding the exterior mirrors in/out elec-
trically X
Make sure that the SmartKey is in position
1 or 2in the ignition lock (Y page 133).
X Briefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 9 mph
(15 km/ h), you can no longer fold in the
exterior mirrors.
Setting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer (Y page 209).
X Make sure that the SmartKey is in position
1 in the ignition lock (Y page 133).
X Briefly press button :. Mirrors
93Seats, steering wheel and mirrors Z
Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops: (Y page 24). Exterior lighting
Important safety notes
For reasons of safety, Mercedes-Benz recom- mends that you drive with the lights switched
on even during the daytime. In some coun-
tries, operation of the headlamps varies due
to legal requirements and self-imposed obli-
gations. Driving abroad
Conversion to symmetrical low beam Switch the headlamps to symmetrical low
beam in countries in which traffic drives on
the opposite side of the road from the country where the vehicle is registered. This prevents
glare to oncoming traffic. When using sym-
metrical lights, the edge of the road is not lit
as widely and as far ahead as normal.
Have the headlamps converted at a qualified
specialist workshop as close to the border as
possible before driving in these countries.
Conversion to asymmetrical low beam
after returning Have the headlamps converted back to asym-
metrical low-beam headlamps at a qualified
specialist workshop as soon as possible after
crossing the border again. Light switch
Operation !
Switch off the parking lamps and low-
beam headlamps when you leave the vehi-
cle. This prevents the battery from dis-
charging.
! If the battery has been excessively dis-
charged, the parking lamps or standing
lamps are automatically switched off to
enable the next engine start. Always park
your vehicle safely and sufficiently lit
according to legal standards. Avoid the
continuous use of the Tparking lamps
for several hours. If possible, switch on the
X right or the Wleft standing lamp. 1
W
Left-hand standing lamps
2 X
Right-hand standing lamps
3 T
Parking lamps, side marker lamps,
license plate and instrument cluster lighting
4 Ã
Automatic headlamp mode/
daytime running lamps
5 L
Low-beam/high-beam headlamps
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
X Turn the light switch to Ã.
The turn signals, high-beam headlamps and
the high-beam flasher are operated using the combination switch (Y page 103).98
Exterior lightingLights and windshield wipers
nal or turn the steering wheel to the straight-
ahead position.
The cornering lamp may remain lit for a short
time, but is automatically switched off after
no more than three minutes. Headlamps and indicator lamps fog-
ged up on the inside
The headlamps and the indicator lamps in the exterior mirrors may fog up on the inside if
there is high atmospheric humidity.
X Drive with the headlamps switched on.
The level of moisture diminishes, depend-
ing on the length of the journey and the
weather conditions (humidity and temper-
ature).
If the level of moisture does not diminish:
X Have the headlamps checked at a qualified
specialist workshop. Interior lighting
Overview of interior lighting
Front overhead control panel
:
p Switches the left-hand front reading
lamp on/off
; c Switches the front interior lighting
on
= t Switches the cargo compartment
lamp/rear compartment lighting on/off
? | Switches the front interior lighting/
automatic interior lighting control off A
p Switches the right-hand reading
lamp on/off
B Switches the automatic interior lighting
control on Rear-compartment overhead control panel
: p Switches the right-hand reading
lamp on/off
; p Switches the left-hand reading lamp
on/off Interior lighting control
General notes The interior lighting functions are automati-
cally deactivated after some time except for
when the SmartKey is in position 2in the igni-
tion lock. This prevents your vehicle's battery from discharging.
The brightness of the ambient lighting may beset using the control on the instrument clus-
ter (Y page 197). Interior lighting
105Lights andwindshield wipers Z