2015 MERCEDES-BENZ E-Class SEDAN tow

X
To open: slide cover 0043forwards until it
engages.
X To remove the insert: grasp insert0087by
the notch at the side and lift it up 0044and
out.
X To re-install the insert: press insert0087
into the holder until it engages.
X To close: briefly press cover 0043at the
front.
The cover moves back.
You can remove the ashtray insert and use
the resulting compartment for stowage.
Rear-compartment ashtray X
To open: briefly press cover 0044at the top.
The ashtray opens.
X To remove the insert: press release but-
ton 0087and lift the insert up and out.
X To install the insert: install insert0043from
above into the holder and press down into
the holder until it engages. Cigarette lighter
Important safety notes G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle.
Your attention must always be focused on the traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit.
Cigarette lighter in the front compart-
ment X
Turn the SmartKey to position 2in the igni-
tion lock (Y page 157).
X To open: slide cover 0043forwards until it
engages.
X Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out automati-
cally when the heating element is red-hot.
X To close: briefly press cover 0043at the
front.
The cover moves back. Features
313Stowage an d features Z

12 V sockets
General notes X
Turn the SmartKey to position 1in the igni-
tion lock (Y page 157).
The sockets can be used for accessories with a maximum draw of 180 W (15 A). Accesso-
ries include such items as lamps or chargers
for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
Socket in the front-compartment center
console X
To open: slide cover 0043forwards until it
engages.
X Lift up the cover of socket 0044.
X To close: briefly press cover 0043at the
front.
The cover moves back. Socket in the rear-compartment center
console X
Briefly press cover 0044at the top.
The cover opens.
X Lift up the cover of socket 0043.
Socket in the trunk/cargo compart-
ment Power socket in the trunk (Sedan)
Power socket in the cargo compartment (Wagon)
X Lift up the cover of socket 0043.314
FeaturesStowage and features

115 V socket
Important safety notes G
DANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
R Use only connector cables that are dry and
free of damage.
R When the ignition is off, make sure that the
115 V power socket is dry.
R Have the 115 V power socket checked or
replaced immediately at a qualified speci-
alized workshop if it is damaged or has been
pulled out of the trim.
R Never plug the connector cable into a 115 V
power socket that is damaged or has been
pulled out of the trim. G
DANGER
If you reach into the power socket or plug
inappropriate devices into the power socket,
you could receive an electric shock. There is a risk of fatal injury.
Only connect appropriate devices to the
power socket.
! Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes The 115 V power socket provides an alter-
nating voltage of 115 V so that small elec-
tronic devices can be connected. These devi- ces, such as games consoles, chargers and
laptops, should not consume more than a
maximum of 150 watts altogether. Requirements for operation of these devices:
R the electronic device that you connect has
a suitable connector and conforms to
standards specific to the country you are in.
R the plug of the electronic device is plugged
correctly into 115 V power socket.
R the maximum wattage of the device to be
connected must not exceed 150 watts.
R the on-board power supply is within a per-
missible voltage range.
R the 12 V sockets in the rear and the cargo
compartment/trunk are operational
(Y page 314).
Using the 115 V power socket X
Open flap 0087.
X Switch on the ignition.
X Insert the plug of the electronic device into
115 V power socket 0043.
Indicator lamp 0044lights up.
X To turn off: disconnect the plug from 115 V
power socket 0043.
Ensure that you do not pull on the cord. Features
315Stowage and features Z

Problems with the 115 V power socket
Problem
Possible causes/consequences and
0050
0050Solutions The warning lamp on
the 115 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or
X Charge the battery (Y page 352).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter: X Visit a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but a very high switch-on
current. This device will not work. If you connect such a device, the
115 V power socket will not supply it with power.
X Connect a suitable electronic device. mbrace
General notes You must have a license agreement to acti-
vate the mbrace service. Make sure that your system is activated and operational. To log in,
press the 00D9MB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. 316
FeaturesStowage and features

The mbrace system
To adjust the volume during a call, proceed as
follows:
X Press the 0081or0082 button on the mul-
tifunction steering wheel.
or
X Use the volume controller of the audio sys-
tem/COMAND.
The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the 0052Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the 00D9MB Info call
button does not light up during self-diag-
nosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- 0052 Roadside Assistance call button
- 00D9 MB Info call button
R After the system self-diagnosis, the Inop‐
Inop‐
erative
erative orService Not Activated Service Not Activated
message appears in the multifunction dis-
play.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means. Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To reg-
ister, press the 00D9MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Features
317Stowage an d features Z

General notes
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display.
All important information on the emergency is transmitted, for example:
R current location of the vehicle (as deter-
mined by the GPS system)
R vehicle identification number
R information on the severity of the accident
Shortly after the emergency call has been ini- tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con- tinuously.
The Call Failed
Call Failed message appears in the
multifunction display and must be confirmed. In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover 0043briefly to open.
X Press SOS button 0044briefly.
The indicator lamp in SOS button 0044
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
X After the emergency call, close cover 0043.
i If the mobile phone network is unavaila-
ble, mbrace will not be able to make the
emergency call. If you leave the vehicle
immediately after pressing the SOS button,
you will not know whether mbrace placed
the emergency call. In this case, always
summon assistance by other means.
Roadside Assistance button 318
FeaturesStowage and features

X
Press Roadside Assistance button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active.
The multifunction display shows the Con‐
Con‐
necting Call
necting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected nected message appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction diagno-
sis, the Mercedes-Benz Customer Assistance Center can ascertain the nature of the prob-
lem (Y page 323).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. i
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assis-
tance call button 0043is flashing continu-
ously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button 0043
flashes while the connection is being made.
The multifunction display shows the Con‐ Con‐
necting
necting Call
Callmessage. The audio system
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. Features
319Stowage and features Z

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call but-
ton 0043is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer- gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steer-
ing wheel
R or the corresponding COMAND button for
ending a telephone call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i If you select
No No, the address can be saved
in the address book.
i The destination download function is
available if the relevant mobile phone net-
work is available and data transfer is pos-
sible. 320
FeaturesStowage and features