2015 MERCEDES-BENZ E-Class SEDAN tow

X
Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 157).
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind- shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all coun-
tries concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork. When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
! If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk lid/tail-
gate:
R using a car wash
R using a power washer Care
337Maintenance and care Z

Useful information
............................344
Where will I find...? ...........................344
Flat tire .............................................. 345
Battery (vehicle) ................................ 349
Jump-starting .................................... 353
Towing and tow-starting ..................355
Fuses .................................................. 358 343Roadside Assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). Where will I find...?
Vehicle tool kit
General notes The vehicle tool kit can be found in the stow-
age well under the trunk floor/cargo com-
partment floor (Y page 306). Depending on
the vehicle equipment, the vehicle tool kit is
on the left-hand side or the right-hand side in the stowage well under the trunk floor/cargo
compartment floor.
Vehicles with a TIREFIT kit Vehicle tool kit in the left-hand stowage well (exam-
ple: equipment and country-specific variations
possible)
0043 Tire sealant filler bottle
0044 Folding wheel chock
0087 One pair of gloves (under jack)
0085 Tire inflation compressor 0083
Towing eye
0084 Jack
006B Alignment bolt
006C Fuse allocation chart
006D Lug wrench
X Open the trunk lid/tailgate.
X Sedan: lift up the floor of the trunk
(Y page 306).
Vehicles with a spare
wheel/"Minispare" emergency spare
wheel (Example: equipment and country-specific varia-
tions possible)
0043 Vehicle tool kit tray
0044 Stowage well
0087 Spare wheel/"Minispare" emergency
spare wheel
X Open the trunk lid/tailgate.
X Sedan: lift up the floor of the trunk
(Y page 306).
The vehicle tool kit contains:
R Folding wheel chock
R Fuse allocation chart
R Jack
R Alignment bolt
R One pair of gloves
R Lug wrench
R Towing eye 344
Where will I find...?Roadside Assistance

Vehicles with a collapsible spare wheel
(Example: equipment and country-specific varia-
tions possible)
0043 Towing eye
0044 One pair of gloves
0087 Jack
0085 Folding wheel chock
0083 Alignment bolt
0084 Sheet for faulty wheel
006B Tire inflation compressor
006C Lug wrench
006D Fuse allocation chart
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 306).Flat tire
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tires (tires with run-flat prop-
erties) (Y page 345)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
R a TIREFIT kit (Y page 344)
R an emergency spare wheel (Y page 404)
Information on changing/mounting a wheel
(Y page 384).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps. X
Secure the vehicle against rolling away
(Y page 179).
X If possible, bring the front wheels into the
straight-ahead position.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 202).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 158).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 378). Flat tire
345Roadside Assistance

There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop. G
WARNING
The tire sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tire sealant away
from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! Do not operate the tire inflation compres-
sor for longer than eight minutes at a time
without a break. It may otherwise overheat.
The tire inflation compressor can be oper-
ated again once it has cooled down.
Comply with the manufacturer’s safety
instructions on the sticker on the tire inflation
compressor. Using the TIREFIT kit TIREFIT sticker, 2-part
X Do not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
X Remove the tire sealant bottle, the accom-
panying TIREFIT sticker and the tire infla-
tion compressor from the stowage well
underneath the trunk floor/cargo compart-
ment floor (Y page 344).
X Affix part 0043of the TIREFIT sticker within
the driver's field of vision.
X Affix part 0044of the TIREFIT sticker near the
valve on the wheel with the defective tire. X
Pull plug 0085with the cable and hose 0083out
of the housing.
X Screw hose 0083onto flange 0084of tire seal-
ant bottle 0043.
X Place tire sealant bottle 0043head down-
wards into recess 0044of the tire inflation
compressor. Flat tire
347Roadside Assistance Z

Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. H
Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If a tire pressure of 180 kPa (1.8 bar/26 psi) has been attained after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Stow the tire sealant bottle and the tire
inflation compressor.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In cases such as the one mentioned
above, contact an authorized Mercedes-
Benz Center. Or call 1-800-FOR-MERCedes
(in the USA) or 1-800-387-0100 (in Can-
ada).
X Correct the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the driver's side B-pillar or the tire pressure table in the fuel filler flap for values.
X To increase the tire pressure: switch on
the tire inflation compressor. X
To reduce the tire pressure: depress
pressure release button 006Dnext to pres-
sure gauge 006E.
X When the tire pressure is correct, unscrew
the filler hose from the valve of the sealed
tire.
X Screw the valve cap onto the tire valve of
the sealed tire.
X Pull the tire sealant bottle out of the tire
inflation compressor.
The filler hose remains attached to the tire
sealant bottle.
X Stow the tire sealant bottle and the tire
inflation compressor.
X Drive to the nearest qualified specialist
workshop and have the tire changed there.
X Have the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop.
X Have the tire sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installation. You should there-
fore have all work involving the battery car-
ried out at a qualified specialist workshop. Battery (vehicle)
349Roadside Assistance Z

X
Slide cover 0043of positive terminal 0044in the direction of the arrow.
X Connect positive terminal 0044on your vehicle to positive terminal 0087of donor battery 0084
using the jumper cable, always begin with positive terminal 0044on your own vehicle first.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal 0085of donor battery 0084to ground point 0083of your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle 0084first.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First, remove the jumper cables from earth point 0083and negative terminal 0085, then from
positive clamp 0044and positive terminal 0087. Begin each time at the contacts on your own
vehicle first.
X Close cover 0043of positive clamp 0044after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over. There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
i Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (Y page 410).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam- age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane. Towing and tow-starting
355Roadside Assistance Z

!
When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop but-
ton. Otherwise, the automatic transmission
may shift to position Pwhen the driver's or
front-passenger door are opened, which
could lead to damage to the transmission.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum per- missible gross vehicle weight of your vehi-
cle.
HYBRID vehicles : make sure that you read
the "HYBRID" supplement included in the
vehicle literature. You could otherwise fail to
recognize dangers e.g. due to high voltage.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged. Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Disarm the automatic locking feature
before the vehicle is towed (Y page 90). You
could otherwise be locked out when push-
ing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover. Towing eye covers (example: Sedan)
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
X Remove the towing eye from the vehicle
tool kit (Y page 344).
X Press the mark on cover 0043inwards in the
direction of the arrow.
X Take cover 0043off the opening.
X Screw in and tighten the towing eye clock-
wise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0043to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. 356
Towing and tow-startingRoadside Assistance