2015 MERCEDES-BENZ E-CLASS COUPE catalytic converter

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 170) or DISTRONIC PLUS
(Y page 167).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X Try to start the engine again (Y page 133). Avoid excessively long
and frequent attempts to start the engine, as this will drain the
battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows
0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 305).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start: X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. 138
DrivingDriving and parking

X
Slowly slide oil dipstick :into the guide tube
to the stop, and take it out again.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =or
below, top up with 1.0 lof engine oil.
Topping up engine oil G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that have
been approved for vehicles with a service sys-
tem. You can obtain a list of the engine oils
and oil filters tested and approved in accord-
ance with the Mercedes-Benz Specifications
for Service Products at any Mercedes-Benz
Service Centre. Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have not
been specifically approved for the service
system
R changing the engine oil and oil filter after
missing the change interval required by the
service system
R using engine oil additives
! Do not add too much oil. Topping up with too
much engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. Example
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level again with the oil dipstick
(Y page 285).
For further information on engine oil, see
(Y page 332). Other service products
Checking the coolant level G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment. 286
Engine compartmentMaintenance and care

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a pos- itive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise, the
non-combusted fuel may damage the catalytic converter.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the
battery. The service life of a battery that has been thawed may be reduced. The starting charac-
teristics may be impaired, especially at low temperatures. Have the thawed battery checked at a
qualified specialist workshop. Jump-starting
305Breakdown assistance Z

Low outside temperatures
In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifica-
tions outlined in EN 590. At unusually low out-
side temperatures, it is possible that the flow
characteristics of the diesel fuel could be insuf- ficient. Accordingly, diesel fuel from warmer
areas may not be suitable for operation in colder
climatic conditions.
i Further information on country-specific fuel
properties and fuel types with low-tempera-
ture resistance can be obtained from oil com-
panies, e.g. at filling stations. AdBlue
®
Important safety notes Comply with the important safety notes for ser-
vice products when handling AdBlue ®
(Y page 329).
AdBlue ®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released.
Ammonia vapours have a pungent odour and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and throat. You may also experience coughing and
watery eyes.
Do not inhale any ammonia vapours that may be
released. Only fill the AdBlue ®
tank in well-ven-
tilated areas.
Low outside temperatures AdBlue
®
freezes at a temperature of approx-
imately -11 †. The vehicle is delivered from the
factory equipped with an AdBlue ®
preheating
system. Winter operation can thus be guaran-
teed even at temperatures below -11 †. Additives !
Only use AdBlue ®
in accordance with ISO
22241. Do not use additives with AdBlue ®
and do not dilute AdBlue ®
with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
Purity !
Impurities in AdBlue ®
(e.g. due to other ser-
vice products, cleaning agents or dust) lead
to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC ®
exhaust gas
aftertreatment system
Assuring the purity of AdBlue ®
is particularly
important with respect to avoiding malfunctions in the BlueTEC exhaust gas aftertreatment sys-
tem.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid to
refill the tank. The purity of the fluid can no lon-
ger be guaranteed.
Capacities Model Total capacity
All models
26.0 l
Engine oil
General notes When handling engine oil, observe the important
safety notes on service products (Y page 329).332
Service products and capacitiesTechnical data