after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Hill start assist Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and
depress it before the vehicle begins to roll. G
WARNING
After a while, hill start assist no longer holds
the vehicle and it may roll away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
R you are pulling away on a level road or a
downhill gradient
R on vehicles with automatic transmission, the
transmission is in position N
R the parking brake is applied
R ESP ®
is malfunctioning ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
When pulling away again, the engine starts auto-
matically. The ECO start/stop function thereby
helps you to reduce the fuel consumption and
emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury. If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes :
ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the key or the
Start/Stop button.
If the ¤ symbol is shown in green in the mul-
tifunction display, the ECO start/stop function
switches the engine off automatically if the vehi- cle stops moving.
If the ECO start/stop function has been man-
ually deactivated (Y page 136) or a malfunction
has caused the system to be deactivated, the
¤ symbol is not displayed.
Automatic engine switch-off General notes
The ECO start/stop function is operational and
the ¤ symbol is displayed in green in the
multifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temperature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is not
misted up when the air-conditioning system is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened
If the conditions for automatic engine switch-off
are not all fulfilled, the ¤symbol is shown in
yellow. Driving
135Driving and parking Z
Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 170) or DISTRONIC PLUS
(Y page 167).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X Try to start the engine again (Y page 133). Avoid excessively long
and frequent attempts to start the engine, as this will drain the
battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows
0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 305).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start: X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. 138
DrivingDriving and parking
Steering wheel gearshift paddles
In the manual drive program, you can change
gears manually using steering wheel gearshift
paddles :and ;.
Further information about permanent drive pro-
gram M(Y page 145).
Further information about temporary drive pro-
gram M(Y page 144).
i You can only change gear with the steering
wheel gearshift paddles when the transmis-
sion is in position D. Automatic drive program
Automatic drive program E Drive program
Eis characterised by the follow-
ing:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R increased sensitivity. This improves driving
stability on slippery road surfaces, for exam-
ple.
R the automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being less likely to spin. Automatic drive program S Drive program
Sis characterised by the follow-
ing:
R sporty engine settings.
R the automatic transmission shifting up later,
as a result of the later automatic transmission
shift points, the fuel consumption possibly
being higher.
Manual drive program M General notes
In this drive program, you can briefly change
gear yourself by using the steering wheel gear-
shift paddles. The transmission must be in posi-
tion D.
You can activate manual drive program Min
automatic drive programs Eand S.
i As well as temporary drive program
M, you
can also activate permanent drive program M
(Y page 143).
Further information about permanent drive
program M(Y page 145).
Activating X Shift the transmission to position D.
X Pull the left or right steering wheel gearshift
paddle (Y page 144).
Manual drive program Mis temporarily acti-
vated. The selected gear and Mappear in the
multifunction display.
Shifting gears
If you pull on the left or right-hand steering
wheel gearshift paddle, the automatic transmis- sion switches to manual drive program Mfor a
limited amount of time. Depending on which
gearshift paddle is pulled, the automatic trans-
mission immediately shifts into the next gear up
or down, if permitted.
X To shift up: pull the right-hand steering wheel
gearshift paddle (Y page 144).
The automatic transmission shifts up to the
next gear.
i If the maximum engine speed on the cur-
rently engaged gear is reached and you con-
tinue to accelerate, the automatic transmis- 144
Automatic transmissionDriving and parking
Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
X Have the transmission checked at a qualified specialist workshop
immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury. Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. Refuelling
147Driving and parking Z
G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel can
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, fuel can enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system could otherwise be blocked by particles fromthe fuel can. Do not get into the vehicle again during the refu-
elling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, some fuel may spray out when you remove the fuel pump nozzle.
Further information on fuel and fuel quality
(Y page 330). Refuelling
General notes Observe the important safety notes
(Y
page 147).
The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the key or using KEYLESS-GO.
The position of the 8fuel filler cap is dis-
played in the instrument cluster. The arrow next to the filling pump indicates the side of the vehi-
cle.
Opening the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Instruction label on the fuel type to be refu-
elled
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS‑ GO:
X Open the driver's door.
The on-board electronics now have status 0.
This is the same as the key having been
removed.
X Remove the Start/Stop button from the igni-
tion lock (Y page 132).148
RefuellingDriving and parking
X
Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on the
inside of fuel filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
X Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak out.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Otherwise, the locking pin of the central
locking prevents the fuel filler flap from closing. Refuelling
149Driving and parking Z
Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS‑GO: X Open the driver's door.
The on-board electronics now have status 0. This is the same as the
key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds (Y page 132).
X Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for a maximum of ten seconds
(Y page 132).
X Start the engine again continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 74). The key battery is discharged or nearly discharged.
X Unlock the vehicle using the emergency key element (Y page 76).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. 150
ParkingDriving and parking
ECO display assists you in achieving the most
economical driving style for the selected set-
tings and prevailing conditions. Consumption
can be significantly influenced by your driving
style.
The ECO display consists of three bars:
R Acceleration Acceleration
R Constant
Constant
R Coasting
Coasting
The percentage count is the mean value of the
three bar values. The three bars and the mean
value begin at the value of 50%. A higher per-
centage count indicates a more economical
driving style.
The ECO display does not indicate the actual fuel
consumption. A fixed percentage count in the
ECO display does not indicate a fixed consump- tion.
In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the
following three categories into consideration:
R Acceleration
Acceleration (evaluation of all acceleration
processes):
- the bar fills up: moderate acceleration,
especially at higher speeds
- the bar empties: sporty acceleration
R Constant
Constant (assessment of driving behaviour
at all times):
- the bar fills up: constant speed and avoid-
ance of unnecessary acceleration and
deceleration
- the bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes):
- the bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast without
use of the brakes.
- the bar empties: frequent braking
i An economical driving style involves driving
at a moderate engine speed. To achieve a higher value in the categories
Acceleration Acceleration andConstant
Constant:
R observe the gearshift recommendation
R drive the vehicle in drive program E(vehi-
cles with automatic transmission)
i On long journeys at a constant speed, e.g.
on the motorway, only the bar for Constant
Constant
will change.
i The ECO display summarises the driving
characteristics from the start of the journey to
its completion. Therefore, there are dynamic
changes in the bars at the start of a journey.
During a prolonged driving time, these
changes are smaller. For more dynamic
changes, perform a manual reset.
Further information on the ECO display
(Y page 209). Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by constantly applying light
pressure to the pedal. This results in excessive
and premature wear to the brake pads.
Change into a lower gear in good time on long
and steep downhill gradients.
Take particular note of this when driving a laden vehicle and when towing a trailer.
i This also applies if you have activated cruise
control, SPEEDTRONIC or DISTRONIC PLUS.
This will use the braking effect of the engine, so
less braking will be required to maintain vehicle
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly. Driving
tips
153Driving an d parking Z