
Problems with the seat heating or seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually. AIRSCARF
G
WARNING
When AIRSCARF is switched on, very hot air
can flow from the vents in the head restraints. This could result in burns in the immediate
vicinity of the air vents. There is a risk of injury.
Reduce the heater output before it becomes
too hot. Driver's and front-passenger seat
The AIRSCARF function warms the head and
neck area of vehicle occupants with warm air.
The warm air flows out of the holes in the head
restraints.
The three red indicator lamps in the button indi-
cate the heating level you have selected.
X Make sure that the key is in position 2in the
ignition lock.
X To switch on: press button:.
Three red indicator lamps in the button light
up. The blower starts up after a preheating
phase of seven seconds.
X Press button :repeatedly until the desired
heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out. You can use the adjustable fins on the head
restraint to adjust the height of the current of air
blown out according to your height.
Make sure that no objects are covering the
intake grille on the rear of the driver's-side/
front-passenger seat backrest.
i The blower continues running for seven sec-
onds to cool down the heating elements.
i If the battery voltage is too low, AIRSCARF
may switch off. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. 106
Steering wheelSeats, steering wheel and mirrors

The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni- tion lock. Adjusting the steering wheel man-
ually
G
WARNING
The steering wheel may move unexpectedly if you adjust it while driving. This could cause
you to lose control of the vehicle. There is a
risk of an accident.
Make sure that the steering wheel is locked
before driving off. Never unlock the steering
wheel when the vehicle is in motion. :
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position (fore-
and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired posi-
tion.
X Push release lever :up completely.
The steering column is locked.
X Check if the steering column is locked. When
doing so, try to push the steering wheel up or
down or try to move it in the fore-and-aft
direction. Adjusting the steering wheel electri-
cally
:
To adjust the steering wheel height
; To adjust the steering wheel position (fore-
and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature (Y page 109)
R Storing settings (Y page 112) Steering wheel heating
Switching on/off X
Turn the key to position 2in the ignition lock
(Y page 139).
X To switch on/off: turn the lever in the direc-
tion of arrow :or;.
Indicator lamp =lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the key from the ignition lock, the steer-
ing wheel heating is switched off.
Vehicles with KEYLESS-GO: when you switch off the ignition and open the driver's door, the
steering wheel heating is switched off. Steering wheel
107Seats, steering wheel and mirrors Z

R
snowfall or heavy rain may lead to a parking
space being measured inaccurately.
R pay attention to the PARKTRONIC
(Y page 181) warning messages during the
parking procedure.
R you can intervene in the steering procedure to
correct it at any time. Active Parking Assist
will then be cancelled.
R when transporting a load which protrudes
from your vehicle, you should not use Active
Parking Assist.
R never use Active Parking Assist when snow
chains are fitted.
R make sure that the tyre pressures are always
correct. This has a direct influence on the
parking characteristics of the vehicle.
Use Active Parking Assist for parking spaces
that are:
R parallel or at right angles to the direction of
travel
R on straight roads, not bends.
R on the same level as the road, e.g. not on the
pavement.
Detecting parking spaces Objects located above the height range of Active
Parking Assist will not be detected when the
parking space is measured. These are not taken into account when the parking procedure is cal-culated, e.g. overhanging loads, tail sections or
loading ramps of goods vehicles. G
WARNING
If there are objects above the detection range:
R Active Park Assist may steer too early
R the vehicle may not stop in front of these
objects
This could cause a collision. There is a risk of
an accident.
If objects are located above the detection
range, stop and deactivate Active Parking
Assist.
For further information on the detection range
(Y page 180). Active Parking Assist does not assist you park-
ing in spaces at right angles to the direction of
travel if:
R two parking spaces are located directly next
to one another
R the parking space is directly next to a low
obstacle such as a low kerb
R you forward park
Active Parking Assist does not assist you park-
ing in spaces that are parallel or at right angles
to the direction of travel if:
R the parking space is on a kerb
R the system reads the parking space as being
blocked, for example by foliage or grass pav-
ing blocks
R the area is too small for the vehicle to
manoeuvre into
R the parking space is bordered by an obstacle,
e.g. a tree, a post or a trailer Example: detected parking space
:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automatically
when driving forwards. The system is opera-
tional at speeds of up to approximately
35 km/h. While in operation, the system inde-
pendently locates and measures parking spaces on both sides of the vehicle.
Active Parking Assist will only detect parking
spaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel and
are at least 1.5 m wide
R that are parallel to the direction of travel and
at least 1.0 m longer than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 mwider than your vehi-
cle
i Note that Active Parking Assist cannot
measure the size of a parking space if it is at 184
Driving systemsDriving and parking

Reversing camera
General notes Reversing camera
:is an optical parking and
manoeuvring aid. It shows the area behind your vehicle with guide lines in the multimedia sys-
tem display.
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
i The text shown in the multimedia system
display depends on the language setting. The following are examples of reversing camera
messages in the multimedia system display.
Important safety notes The reversing camera is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that there are no persons, animals or
objects in range while manoeuvring and parking.
Under the following circumstances, the revers-
ing camera will not function, or will function in a limited manner:
R if the boot lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in win-
ter R
if the camera lens is dirty or obstructed.
Observe the notes on cleaning
(Y page 300)
R if the rear of your vehicle is damaged. In this
case, have the camera position and setting
checked at a qualified specialist workshop.
The field of vision and other functions of the
reversing camera may be restricted due to addi-
tional accessories on the rear of the vehicle (e.g.
licence plate holder, bicycle rack).
On vehicles with height-adjustable chassis,
leaving the standard height can result in inac-
curacies in the guide lines, depending on tech-
nical conditions.
i The reversing camera is protected from rain-
drops and dust by means of a flap. When the
reversing camera is activated, this flap opens.
The flap closes again when:
R you have finished the manoeuvring process
R you switch off the engine
R you open the boot
See the notes on cleaning (Y page 300).
For technical reasons, the flap may remain
open briefly after the reversing camera has
been deactivated.
Activating/deactivating the reversing
camera X
To activate: make sure that the key is in
position 2in the ignition lock.
X Make sure that the Activation by R gear Activation by R gear
function is selected in the multimedia system (see the Digital Owner's Manual).
X Engage reverse gear.
The reversing camera flap opens. The area
behind the vehicle is shown with guide lines in
the multimedia system display. 188
Driving systemsDriving and parking

:
Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
X Stop the vehicle when it is almost exactly in
front of the parking space.
The white lane should be as close to parallel
with the parking space marking as possible. :
White guide line at current steering wheel
angle
; Parking space marking
X Turn the steering wheel to the centre position
while the vehicle is stationary. :
Red guide line at a distance of approximately
0.30 m from the rear of the vehicle
; White guide line without turning the steering
wheel
= End of parking space
X Reverse carefully until you have reached the
end position.
Red guide line :is then at the end of parking
space =. The vehicle is almost parallel in the
parking space.
"Coupling up a trailer" function :
Vehicle centre point on the yellow guide line
at a distance of approximately 1.0 m from
the rear of the vehicle
; Trailer drawbar
This function is only available on vehicles with a
trailer tow hitch.
X Before coupling up a trailer, set the height of
trailer drawbar ;so that it is slightly higher
than the ball coupling.
X Position the vehicle centrally in front of trailer
drawbar ;. Driving systems
191Driving and parking Z

R
Top view and image from the reversing cam-
era (130° viewing angle)
R Top view and image from the front camera
(130° viewing angle without displaying the
maximum steering wheel angle)
R Top view and enlarged rear view
R Top view and enlarged front view
R Top view and trailer view (vehicles with trailer
tow hitch)
R Top view and images from the rear-facing side
cameras (rear wheel view)
R Top view and images from the forward-facing
side cameras (front wheel view)
When the function is active and you shift the
transmission from Dor Rto N, the dynamic
guide lines are hidden.
When you change between transmission posi-
tions Dand R, you see the previously selected
front or rear view.
Distances measured by PARKTRONIC will also
be optically displayed:
R as red or yellow brackets around the vehicle
symbol in top view in split-screen mode or
R at the bottom right as red or yellow brackets
around the vehicle symbol in full-screen mode
The line thickness and colour of the brackets
show how far the vehicle is from an object.
R yellow brackets with thin lines: PARKTRONIC
is active
R yellow brackets with normal lines: an object is
present in close range of the vehicle
R red line: an object is present in the immediate
close range of the vehicle
Important safety notes The 360° camera is only an aid and may show a
distorted view of obstacles, show them incor-
rectly or not at all. The 360° camera is not a
substitute for attentive driving.
The responsibility for safe manoeuvring and
parking remains with you. Make sure that there are no persons, animals or objects in range
while manoeuvring and parking.
You are always responsible for safety, and must
always pay attention to your surroundings when parking and manoeuvring. This applies to the
areas behind, in front of and beside the vehicle.
You could otherwise endanger yourself and oth- ers. The 360° camera will not function or will func-
tion only in a limited manner:
R if the doors are open
R if the exterior mirrors are folded in
R if the boot lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the cameras are exposed to very bright light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in win-
ter
R if the camera lenses are dirty or covered
R if the vehicle components in which the cam-
eras are fitted are damaged. In this event,
have the camera position and setting checked at a qualified specialist workshop.
Do not use the 360° camera under such cir-
cumstances. You could otherwise injure others
or damage objects when parking the vehicle.
Guide lines are always shown at road level. In
trailer mode, the guide lines are shown at the
level of the trailer coupling.
The field of vision and other functions of the
camera system may be restricted due to addi-
tional accessories on the rear of the vehicle (e.g.
licence plate holder, bicycle rack).
On vehicles with height-adjustable suspension,
due to the technical conditions, leaving the
standard height can result in:
R inaccuracies in the guide lines
R inaccuracies in the display of generated
images (top view)
Activation conditions The 360° camera image can be displayed if:
R your vehicle is equipped with a 360° camera
R the key is in position 2in the ignition lock
R the multimedia system is switched on
R the 360° camera 360° camera function is switched on
Activating the 360° camera X
Press the Øbutton in the centre console
for longer than two seconds.
The following appears depending on whether
transmission position Dor Ris selected: Driving systems
193Driving and parking Z

You will find the applicable permissible values,
which must not be exceeded, in the vehicle
documents.
You will find the values approved by the manu-
facturer on the vehicle identification plates and
those for the towing vehicle under "Technical
data" (Y page 344).
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to
when driving without a trailer.
The vehicle/trailer combination:
R is heavier
R is restricted in its acceleration and gradient-
climbing capability
R has an increased braking distance
R is affected more by strong crosswinds
R demands more sensitive steering
R has a larger turning circle
This can impair the vehicle's handling charac-
teristics. Adapt your driving style accordingly.
Maintain a safe distance. Drive carefully.
When towing a trailer, always adjust your speed to the current road and weather conditions. Do
not exceed the maximum permissible speed for
your vehicle/trailer combination. Notes on towing a trailer
General notes The E 500 model cannot be used to tow a trailer.
i When towing a trailer, set the tyre pressure
on the rear axle of the towing vehicle for a
maximum load; see the tyre pressure table in
the fuel filler flap (Y page 324).
Please note that when towing a trailer, the fol-
lowing driving systems have limited availability
or are not available at all.
R PARKTRONIC (Y page 179)
R Active Parking Assist (Y page 183)
R Blind Spot Assist (Y page 200)
i The height of the ball coupling changes with
the load of the vehicle. If necessary, use a
trailer with a height-adjustable drawbar.
You will find fitting dimensions and loads under "Technical data" (Y page 343). Driving tips i
Observe the notes on ESP ®
trailer stabilisa-
tion (Y page 68).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check the
trailer's documents to see what the maximum
permitted speed is. Observe the legally prescri-
bed maximum speed in the relevant country.
For certain Mercedes-Benz vehicles, the maxi-
mum permissible rear axle load is increased
when towing a trailer. See the "Technical data"
section to find out whether this applies to your
vehicle (Y page 344). If you utilise any of the
added maximum rear axle load when towing a
trailer, the vehicle/trailer combination may not
exceed a maximum speed of 100 km/h for rea-
sons concerning the operating permit. This also applies in countries in which the permissible
maximum speed for vehicle/trailer combina-
tions is above 100 km/h.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to
when driving without a trailer and it will con-
sume more fuel.
Change into a lower gear in good time on long
and steep downhill gradients.
i This also applies if you have activated cruise
control, SPEEDTRONIC or DISTRONIC PLUS.
This will use the braking effect of the engine, so
less braking will be required to maintain vehicle speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly. If you need additional
braking, depress the brake pedal repeatedly
rather than continuously.
Driving tips If the trailer swings from side to side:
X Do not accelerate.
X Do not countersteer.
X Brake if necessary.
R Maintain a greater distance to the vehicle in
front than when driving without a trailer.
R Avoid braking abruptly. If possible, brake gen-
tly at first to allow the trailer to run on. Then,
increase the braking force rapidly.
R The values given for gradient-climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note that Towing a trailer
209Driving and parking Z

X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately 40 cm, the bonnet is opened and held open automat-
ically by the gas-filled strut.
Closing the bonnet X
Lower the bonnet and let it fall from a height
of approximately 20 cm.
X Check that the bonnet has engaged properly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force. Radiator
Vehicles with a diesel engine: do not cover
the radiator. Do not use thermal mats, insect
protection covers or anything similar. Doing so
can cause the Onboard Diagnostics System to
display inaccurate values. Some of these values are legally required and must always be correct. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8 litres of oil per 1000 km. The
oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface
R the engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
R if the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait approximately 30 minutes before carrying out the measurement
Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. Example: vehicles with a petrol engine
X Pull oil dipstick :out of the oil dipstick tube.
X Wipe off oil dipstick :. Engine compartment
291Maintenance and care Z