Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivat ethe HOLD function (Y page 192) or DISTRONIC PLUS
(Y page 184).
X Try to start the engine again (Y page 147).The engine does not
start. The starter motor
can be heard. R
There is amalfunction in the engine electronics.
R There is amalfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrumen tcluster go out.
X Try to start the engine again (Y page 147). Avoid excessively long
and frequent attemptstos tart the engine, as this will drain the
battery.
If the engine does not start after several attempts:
X Consult aqualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 345).
If the engine does not start despite attemptstoj ump-start it:
X Consult aqualified specialist workshop. The starter motor was exposed to
athermal load that was too high.
X Try to start the engine again (Y page 147).
If the engine still does not start:
X Consult aqualified specialist workshop. Vehicles with
apetrol
engine:
The engine is not running
smoothly and is misfir-
ing. There is
amalfunction in the engine electronics or in amechanical
componen tofthe engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at aqualified specialist work-
shop. Driving
153Driving and parking Z
Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
There is arisk of fire or explosion.
X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The on-board electronics now have status 0.This is the same as the
key having been removed.
X Do not restart the engine under any circumstances.
X Consult aqualified specialist workshop. The engine does not
start. The fuel tank of
avehicle with adiesel engine has been run completely
dry.
X Refuel the vehicle with at least 5litres of diesel.
X Turn the ignition on for approximately ten seconds (Y page 145).
X Start the engine continuously for amaximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for amaximum of ten seconds
(Y page 145).
X Start the engine again continuously for amaximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult aqualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 81). The key battery is discharged or nearly discharged.
X Unlock the vehicle using the emergency key element (Y page 82).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult aqualified specialist workshop. AdBlue
®
(BlueTEC vehicleso nly)
General notes To function properly, BlueTEC exhaust gas after-
treatmen tmust be operated with the reducing
agent AdBlue ®
. On vehicles with an 8.5
lAdBlue ®
tank ,topping
up AdBlue ®
is not part of the maintenanc ework.
Under normal operatin gconditions, afull tank of
AdBlue ®
should last until the nex tservic edue
date.
When the supply of AdBlue ®
is down to approx-
imately 3.0 litres, the Refill AdBlue See Refill AdBlue See Refuelling
169Driving and parking Z
Parking up the vehicle
If you leave the vehicle parked up for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked up for longer than six weeks, it may suffer from lack of use.
X Contact aqualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from aqualified specialist work-
shop. Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving.
Drive sensibly–s ave fuelObserve the following tips to save fuel:
X The tyres should always be inflated to the rec-
ommended tyre pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the Ser-
vice Booklet or by the service interval display.
Fuel consumption also increases when driving in
cold weather, in stop-start traffic, on short jour- neys and in hilly terrain. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you
in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Consumption can be significantly influ-
enced by your driving style. :
Acceleration
; Coasting
= Constant
? Additional range achieved
Range ?is shown under Bonus Bonusfr. fr.start
start and
represents the additional range achieved since
the beginning of the journey as aresult of an
adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve fuel Reserve fuel display message is
shown instead of range ?in the multifunction
display.Ina ddition, the 8warning lamp in
the instrumen tcluster lights up (Y page 290).176
Driving tipsDriving and parking
Stopping
G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is amalfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by avehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment,t he battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by avehicle occupant.
There is arisk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
Further information on deactivating DISTRONIC PLUS (Y page 190).
If DISTRONIC PLUS detectst hat the vehicle in
front is stopping, it brakes your vehicle until it is stationary.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
i After
ashort period, the vehicle is secured
by the electric parking brake, thus relieving
the service brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to astandstill at
as ufficient distance behind the vehicle in
front.T he specified minimum distance is set
using the control on the cruise control lever.
When DISTRONIC PLUS is activated, the trans-
mission is shifted automatically to position Pif:
R the driver's seat belt is not fastened and the
driver's door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and:
R as ystem fault occurs
R the power supply is insufficient
If af ault occurs, the transmission may also shift
into position Pautomatically.
Setting aspeed X
Press the cruise control lever up :for a
higher speed or down Afor alower speed.
X Keep the cruise control lever pressed until the
desired speed is reached.
X Release the cruise control lever.
The new speed is stored. DISTRONIC PLUS is
activated and adjusts the vehicle's speed to
the new speed stored.
X To adjust the set speed in
1km/h incre-
ments: briefly press the cruise control lever
up : or down Ato the pressure point.
The last stored speed increases or decreases
in 1k m/h increments.
X To adjust the set speed in 10 km/h incre-
ments: briefly press the cruise control lever
up : or down Abeyond the pressure point.
The last stored speed increases or decreases in 10 km/h increments.
i If you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed to the last
speed stored after you have finished overtak-
ing.
Setting the specified minimum distance You can set the specified minimum distance for
DISTRONIC PLUS by varying the time span
between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS maintains to the vehicle in
front,d ependent on vehicle speed. You can see
this distance in the multifunction display
(Y page 189).
i Make sure that you maintain the minimum
distance to the vehicle in front as required by law. Adjust the distance to the vehicle in front
if necessary. 188
Driving systemsDriving and parking
Important safety notes
G
WARNING
When leaving th evehicle, it can still rol laway
despit ebein gbraked by th eHOLDfunction if:
R there is amalfunction in th esystem or in
th ev oltag esupply
R theH OLDf unction is deactivated by the
accelerato rpedal bein gdepressed, e.g. by
av ehicl eoccupant
R thee lectrical system in th eenginec om-
partment, th ebattery or th efuses are tam-
pered with
R theb attery is disconnected
Ther eisar iskofana ccident.
Before leaving th evehicle, always deactivate
th eH OLDf unction and secure th evehicle
from rollin gaway.
! When DISTRONI
CPLUSort heHOLD func-
tion is activated, th evehicl ebrakes automat-
ically in certain situations.
To avoi ddamag etothevehicle, deactivate
DISTRONI CPLUSa nd th eHOLDf unction in
th ef ollowin gorsimilar situations:
R when towin gaway
R in ac ar wash
Deactivating th eHOLDf unction (Y page 193).
Activation conditions You can activat
ethe HOLD function if all of the
followin gconditi onsa re fulfilled:
R thev ehicl eiss tationary
R thee ngineisr unnin gorifith as been auto-
matically switched off by th eECO start/stop
function
R thed river' sdoor is closed or your seat belt is
fastened
R thee lectric parking brak eisreleased
R vehicles wit hautomatic transmission :the
transmission is in position D,Ror N
R DISTRONI CPLUSisd eactivated Activating th
eHOLD function X
Mak esuret hatthe activation condition sare
met.
X Depress th ebrak epedal.
X Quickly depress th ebrak epedal further
until :appear sinthemultifunction display.
The HOLD function is activated. You can
release th ebrak epedal.
i If depressing th
ebrak epedal th efirst time
does no tactivat ethe HOLD function ,wait
briefly and then tr yagain.
Deactivating th eHOLD function The HOLD function is deactivated automatically
if:
R you accelerate .Onvehicles wit hautomatic
transmission :onlyw hen th etransmission is in
position Dor R.
R thet ransmission is in position Pon vehicles
wit ha utomatic transmission.
R you depress th ebrak epedal again wit hacer-
tai na moun tofpressur euntil display :dis-
appear sfromt hemultifunction display.
R you secure th evehicl eusin gthe electric park-
ing brake.
R you activat eDISTR ONICPLUS.
i Afte
ras hort period, th evehicl eiss ecured
by th eelectric parking brake, thus relieving
th es ervic ebrake.
Vehicles with automatic transmission Driving systems
193Driving and parking Z
Active Parking Assist will onl
ydetect parking
spaces:
R parallel or at right angle stothe direction of
travel
R tha tare parallel to the direction of travel and
ar eatl east1.5mw ide
R tha tare parallel to the direction of travel and
at leas t1.0ml onger tha nyourv ehicle
R tha tare at right angle stothe direction of
travel and at leas t1.0mw ider than your vehi-
cle
i Not
ethat Activ eParking Assist cannot
measure the size of aparking space if it is at
right angles to the direction of travel. You will need to judge whether your vehicle will fit in
the parking space.
When drivin gatspeeds below 30 km/h, you will
see parking symbol ;asas tatus indicator in
the instrumen tcluster. When aparking space
has been detected, an arrow towards the right or the left also appears. Activ eParking Assist only
displays parking spaces on the front-passenger
side as standard. Parking spaces on the driver's side are displayed as soon as the turn signal onthe driver's side is activated. When parking on
the driver's side, this must remain activated
until you confirm the use of Activ eParking Assist
by pressing the abutton on the multifunc-
tion steerin gwheel. The system automatically
determines whether the parking space is paral-
lel or at right angles to the direction of travel.
Ap arking space is displayed while you are driv-
ing past it, and until you are approximately 15 m
away fro mit.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Activ eParking Assist it could roll
away if:
R there is amalfunction in the system or in
the voltage supply.
R the electrical system in the engin ecom-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by avehicle
occupant. There is
arisk of an accident.
Before leavin gthe vehicle, always secur eit
against rollin gaway.
i Vehicles with automatic transmission:if
PARKTRONIC detect sobstacles, Activ ePark-
ing Assist brakes automatically durin gthe
parking process. You are responsible for brak- ing in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the instru-
men tcluster.
X Vehicles with manua ltra nsmission: shift
to reverse gear.
Vehicles with automatic transmission:
shift int oposition R.
The Start Start Park ParkAssist?
Assist? Yes:
Yes:OK
OKNo:
No:%
message appears in the multifunction display.
X To cancel th eprocedure: press the %
button on the multifunction steerin gwheel or
pull away.
or
X To park using Active Parking Assist: press
the a button on the multifunction steering
wheel.
The Park Assist active Accelerate Park Assist active Accelerate
and brake
and brake Observe surroundings
Observe surroundings mes-
sage appears in the multifunction display.
X Release the multifunction steerin gwheel.
X Revers ethe vehicle, being ready to brak eat
all times. When reversing, drive at aspeed
below 10 km/h .Otherwise, Activ eParking
Assist will be cancelled.
Vehicles with automatic transmission:
Activ eParking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Manoeuvrin gmay be require dintightparking
spaces.
X Vehicles with manua ltra nsmission: stop
as soon as PARKTRONIC sound sthe contin-
uous warnin gtone, if not before.
Manoeuvrin gmay be require dintightparking
spaces.
Vehicles with automatic transmission: the
Park Assist active Select D Park Assist active Select D Observe
Observe
surroundings
surroundings message appears in the multi-
function display.
Vehicles with manua ltra nsmission: the
Park Park Assist
Assist active
activeEngage
Engageforward
forward gear
gear Driving systems
203Driving and parking Z
X
Position the trailer horizontally behind the
vehicle.
X Couple up the trailer.
X Establish the electrical connection between
the vehicle and the trailer.
X Check that the trailer lighting system is work-
ing.
X Push the combination switch upwards/down-
wards
X Check whether the corresponding turn signal
on the trailer is flashing.
Ac onnected trailer is only detected when the
electrical connection is established correctly
and when the lighting system is working prop- erly. The function of other systems, such as
ESP ®
,P ARKTRONIC, Active Parking Assist,
Active Blind Spot Assist or Lane Keeping
Assist also depends on this. Uncoupling
atrailer G
WARNING
If you uncouple atrailer with an engaged over-
run brake, you could trap your hand between
the vehicle and the trailer drawbar. This poses ar isk of injury.
Do not uncouple atrailer with an engaged
overrun brake. G
WARNING
Vehicles with level control:
If you disconnect the trailer cable, the vehicle is lowered. This can cause you or others to
become trapped between the vehicle body
and tyres, or underneat hthe vehicle. This
poses arisk of injury.
Make sure that no-one is in the immediate
vicinit yofthe wheel arch or underneat hthe
vehicle when disconnectin gthe trailer cable.
! Do not disconnect
atrailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake.
! Remove the installed adapter cable before
folding in the ball coupling. Otherwise, dam-
age may occur to the rear bumper and the
adapter cable. X
Make sure that the transmission is in position
P.
X Apply the electric parking brake.
X Secure the trailer against rolling away.
X Remove the trailer cable and decouple the
trailer. Trailer power supply
! You can connect accessories to the perma-
nent power supply up to amaximum of 240 W.
You cannot charge atrailer battery using the
power supply.
When it leaves the factory, your vehicle's trailer
socket is equipped with apermanen tpower
supply and apower supply that is switched on
via the ignition lock.
The permanen tpower supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin 10.
The trailer's permanen tpower supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
You can find more information about fitting the
trailer electric sataqualified specialist work-
shop.
X To switch the connected power supply on
or off: turn the key to position 2or 0respec-
tively (Y page 145). Failure check for LEDs
If LED lamps are fitted in the trailer, amalfunc-
tion message may appear in the multifunction
display even if there is no fault. The reason for
the error message may be that the curren thas
fallen below the minimum of 50 mA.
To ensure reliable operation of the failure indi-
cator, each LED chain in the trailer lighting must
be guaranteed aminimum curren tof50mA. Trailer with 7-pin connector
General notes Trailer with 7-pin connector:
you can connect
to the 13-pin socket on the ball coupling using
an adapter or, if necessary, an adapter cable. Towing
atrailer
229Driving and parking Z
Displaying th
erange an dcurrent fuel
consumption Mercedes-AMG vehicles
:the men uonlyd is-
plays approximat erange :.
X Press òon thesteerin gwhee ltoo pent he
men ulist.
X Press :or9 on thesteerin gwhee lto
selec tthe Trip
Trip menu.
X Press 9or: to selec tthe display with
approximat erange :and curren tfue lcon-
sumption ;.
Approximat erange :that can be covered is
calculated accordin gtoyour curren tdriving
style and th eamount of fue linthetank .If
there is only asma ll amount of fue llef tint he
fue ltank, avehicle bein grefuelled C
appears instead of approximat erange :.
Recuperation display =shows you if energy
has bee nrecuperated from th ekinetic energy
in overrun mode and saved in th ebattery.
Recuperation display =depend sonthe
engin einstal led and is therefore no tavailable
in all vehicles.
ECO display The EC
Odisplay is no tavailable in Mercedes-
AM Gvehicles.
X Press òon thesteerin gwhee ltoo pent he
men ulist.
X Press :or9 on thesteerin gwhee lto
selec tthe Trip
Trip menu.
X Confir mbyp ressing aon thesteering
wheel.
X Press :or9 to selec tECO display.
If th eignition remain sswitched of ffor longer
than four hours, th eECO display will be auto-
matically reset. Further information on th
eECO display
(Y page 176).
Trip compute r"From start" or "From
reset" :
Distance
; Driving time
= Average speed
? Average fue lconsu mption
X Press òon thesteerin gwhee ltoo pent he
men ulist.
X Press :or9 on thesteerin gwhee lto
selec tthe Trip
Trip menu.
X Confir mbyp ressing aon thesteering
wheel.
X Press :or9 to select Froms tart
Fro ms tart or
Fro mr eset
Fro mr eset.
The values in the From
Fromstart
start submen uare cal-
culated from th estart of ajou rney whilst the
values in the Fromr eset
Fro mr eset submen uare calcu-
lated from th elast time th esubmen uwas reset
(Y page 238).
In th efollowin gcases th etripc om pute risa uto-
matically reset Froms tart
Fro ms tart:
R thei gnition has bee nswitched of ffor more
than four hours.
R 99 9h our shaveb eene xcee ded.
R 9,999 kilometres hav ebeene xcee ded.
Whe n9,999 hour sor99,99 9k ilometres have
bee nexcee ded, th etripc om pute risa utomati-
cally reset Fromr eset
Fro mr eset.
Digital speedometer X
Press òon thesteerin gwhee ltoo pent he
men ulist.
X Press :or9 on thesteerin gwhee lto
selec tthe Trip
Trip menu. Menus an
dsubmenus
237On-boardcompu tera nd displays Z