The drive system can be started using another vehicle.
R Only use batteries with an equal nominal voltage (12 volts).
R Make sure that the battery of the donor vehicle does not have a significantly lower capacity than
the discharged battery.
R Use jump leads with a sufficient cross-section and insulated terminal clamps from a qualified
specialist workshop, e.g. a Mercedes-Benz Service Centre.
R Make sure that the two vehicles do not touch.
R Route the jump leads so that they cannot be caught by rotating components in the engine com-
partment.
R Do not disconnect the discharged battery from the vehicle's electrical system. X
Switch off the engine of both vehicles.
X Shift the transmission to position P.
X Switch off all electrical consumers.
X Remove battery cover :.
X Connect positive terminal ;on the vehicle with the flat battery to positive terminal =of the
donor vehicle using the red jump lead. Begin with the flat battery.
X Connect negative terminal ?of the donor vehicle to negative terminal Aof the vehicle with the
flat battery using the black jump lead. Begin with donor vehicle's battery B.
X Start the engine of the donor vehicle and run it at idling speed.
X Switch on the ignition in the vehicle with the flat battery.
X If the drive system cannot be activated immediately, wait for approximately 60 seconds between
starting attempts.
If the drive system does not start, call a breakdown service.
i Jump-starting cables and further information regarding jump starting can be obtained at any
qualified specialist workshop. Jump-starting
259Breakdown assistance Z
passenger door, which could damage the
transmission.
Observe the legal requirements for the relevant countries when towing.
Make sure that no charging cables are connec-
ted. The parking lock cannot be released if a
charging cable is connected.
It is better to have the vehicle transported than
to have it towed.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow- ing options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must always be transported if:
R the multifunction display is not working
R one of more of the following warning lamps is
lit up:
- Drive system
- 12 V battery
R one or both of the following display messages
have appeared:
- Stop Switch engine off
Stop Switch engine off
- Without changing gear, consult Without changing gear, consult
workshop
workshop
R you have to tow the vehicle over a longer dis-
tance than 50 km.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys- tem malfunction:
R it may not be possible to apply the released
parking brake or
R it may not be possible to shift the transmis-
sion to position P Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature before
towing the vehicle (Y page 187). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before towing
away the vehicle (Y page 68). Fitting/removing the towing eye
Fitting the towing eye The mountings for the removable towing eyes
are located in the bumpers. They are at the rear
and at the front, under covers :.
X Remove the towing eye from the stowage
space.
The towing eye is located under the luggage
compartment floor.
Vehicles with a TIREFIT kit: the towing eye is
located under the tyre inflation compressor.
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in the towing eye clockwise to the stop. Recovery
261Breakdown assistance Z
Removing the towing eye
X
Loosen the towing eye and unscrew it.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 249).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 260).
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 100).
X Leave the key in position 2in the ignition lock.
If the 12 V battery indicator lamp lights up, you
must observe the following points:
X Pull over and safely stop the vehicle as soon
as possible, paying attention to road and traf-
fic conditions.
X Shift the transmission to position P.
X Apply the electric parking brake.
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When you reset the combination switch, the hazard
warning lamps start flashing again. Towing the vehicle with the front axle
raised
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 260).
! The ignition must be switched off if you are
towing the vehicle with the front axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system.
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transmission to position P.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate tow-away protection (Y page 68).
X Deactivate automatic locking (Y page 187).
X Switch on the hazard warning lamps
(Y page 100).
X Turn the key in the ignition lock to position 0
and leave the key in the ignition lock. Towing the vehicle away with the rear
axle raised
When towing your vehicle away with the rear
axle raised, it is important that you observe the safety instructions (Y page 260).
! The ignition must be switched off if you are
towing the vehicle with the rear axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system. 262
RecoveryBreakdown assistance
must be positioned vertically, directly under
the jacking point of the vehicle.
! Position a suitable jack correctly on the
intended jacking points. If you fail to position the jack correctly, the vehicle may be dam-
aged.
The jacking points for the jack are recesses in
the lower door sill. They can only be seen from
underneath. There is one located behind each
of the front wheel arches and in front of the
rear wheel arches.
Position the jack in the jacking points so that
when viewed from the side, the jack is in the
vertical position.
! Position a suitable jack only on the jacking
points intended for this purpose.
Never position the jack on the high-voltage
battery. Do not jack up the vehicle on the
high-voltage battery. There is otherwise a risk of damaging the high-voltage battery.
Also observe the notes in the "Changing a
wheel" section.
Observe the following when raising the vehi- cle:
R to raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If the jack is used incor-
rectly, it could tip over while the vehicle is
raised.
R the jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It is not permissible to use it to per- form maintenance work under the vehicle.
R avoid changing the wheel on uphill and down-
hill slopes.
R before raising the vehicle, safeguard it from
rolling away by applying the parking brake and
positioning wheel chocks. Do not release the parking brake while the vehicle is raised.
R the jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
R do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height. R
make sure that the distance between the
underside of the tyres and the ground does
not exceed 3 cm.
R never place your hands or feet under the
raised vehicle.
R do not lie under the vehicle.
R do not start the drive system when the vehicle
is raised.
R do not open or close a door or the tailgate
while the vehicle is raised.
R make sure that no persons are present in the
vehicle when the vehicle is raised. X
Using wheel wrench :, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts completely. Jacking points
The jacking points are located just behind the
front wheel arches and just in front of the rear
wheel arches (arrows). Changing a wheel
275Wheels and tyres Z
Missing values were not available at the time of
going to print. Model
:
:
Maximum
headroom ;
;
Opening height All models
1907 mm 2016 mm
Missing values were not available at the time of
going to print. All models
Vehicle length
4358 mm
Vehicle height
1599 mm
Vehicle width including
exterior mirrors
2010 mm
Vehicle width excluding
exterior mirrors
1812 mm
Wheel base
2699 mm
Maximum roof load
75 kg
Maximum boot load
High-voltage battery
Type
Lithium-ion
Energy content
28.0 kWh
Charge time with 230 V
(13 A)
(mains socket)
Approx.
11.3 h Charge time with 230 V
(8 A)
(Italy/Spain)
Charge time with 230 V
(16 A)
(only Switzerland)
Approx.
9.1 h Charge time with 230 V
(3*16 A)
(wallbox)
Approx.
3.0 h Vehicle data
285Technical data Z