
Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion by, for example:
R releasing the parking brake
R shifting the transmission out of park posi-
tion P
R starting the vehicle's drive system
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 224).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key, the
double lock function is activated as standard. It
is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (Y page 69). The doors can then
be opened from the inside after the vehicle has been locked from the outside. You can open the
rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 60).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 68). Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
For all countries except the United Kingdom:
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 60).
If the vehicle has previously been locked with
the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 68).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors 78
DoorsOpening and closing

X
To deactivate: press and hold button :for
approximately five seconds until a tone
sounds.
X To activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
R the vehicle is being pushed
R the vehicle is being towed
R the vehicle is being tested on a dynamometer
You can also activate and deactivate the auto-
matic locking function using the on-board com- puter (Y page 187). Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with the key or KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to unlock
and open the driver's door, the anti-theft alarm
system will be triggered (Y page 68).
X Take the emergency key element out of the
key (Y page 73).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-clock-
wise as far as it will go to position 1.On right-hand-drive vehicles, turn the emer-
gency key element clockwise.
The door is unlocked.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 74). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key or KEYLESS-GO, use the emergency key ele-
ment.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button on the driver’s door
(Y page 79).
X Check whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press the locking knobs down by
hand if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 73).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element clockwise as
far as it will go to position 1.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the tailgate are
locked.
X Insert the emergency key element into the
key (Y page 74). 80
DoorsOpening and closing

i
If you lock the vehicle as described above,
the charge socket flap is not locked. The anti-
theft alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 284).
Stow luggage or loads preferably in the luggage
compartment. Observe the loading guidelines
(Y page 224).
Do not leave the key in the luggage compart-
ment. You could otherwise lock yourself out.
The tailgate can be:
R opened and closed manually from outside
R emergency release activated from the inside Opening/closing from the outside
Opening X
Press the %button on the key.
X Pull handle :.
X Raise the tailgate.
Closing X
Pull the tailgate down using handle :.
X Let the tailgate to drop into the lock.
X If necessary, lock the vehicle with the &
button on the key or with KEYLESS-GO. Tailgate emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 284). Luggage compartment
81Opening and closing Z

Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Running-in notes
In certain driving and driving safety systems, the sensors adjust automatically while a certain dis-
tance is being driven after the vehicle has been delivered or after repairs. Full system effective- ness is not reached until the end of this teach-in
process.
Brake pads/linings and discs that are either new or have been replaced only achieve optimum
braking effect after several hundred kilometres
of driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor- mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Before driving away, you must ensure that,
for your own safety and to avoid damage, the charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
The braking performance of the electric motor
using recuperative braking is, in some operating modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be Driving
125Driving and parking Z

Engaging reverse gear R
!
Only shift into reverse gear
Rwhen the vehi-
cle is stationary. You could otherwise damage the vehicle's drive system.
X If the transmission is in position Dor N: push
the DIRECT SELECT lever up past the first
point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of resistance.
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion by, for example:
R releasing the parking brake
R shifting the transmission out of park posi-
tion P
R starting the vehicle's drive system
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
X If the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
When the drive system is switched off, the trans-
mission shifts to Nautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the transmission automati-
cally shifts to P. With the Start/Stop button:
if you then open
the driver's door or the front-passenger door,
the transmission automatically shifts to P.
If you want the transmission to remain in neutral N, e.g. when having the vehicle cleaned in an
automatic car wash with a towing system:
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
With the Start/Stop button:
X Remove the Start/Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
Engaging drive position D X
If the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance. 130
TransmissionDriving and parking

D
- Sporty driving or driving on a
downhill gradient
The brake pedal does not need to
be used as often because the
extent of the deceleration is
greater than in D.
Energy use when decelerating is
considerably higher than when
the vehicle is braked with the
brake pedal. D
AUTO
(radar-
based) The intensity of recuperation is
automatically adjusted to the cur-
rent traffic situation.
Default setting In levels
Dand D-
, deceleration can be control-
led in an infinitely variable manner using the
accelerator pedal.
The braking performance of the electric motor
using recuperative braking is, in some operating modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum design
speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative braking effect by applying the
brake yourself.
Radar-based recuperation The vehicle uses the sensors of COLLISION PRE-
VENTION ASSIST PLUS during radar-based
recuperation (D AUTO
). The sensors detect the
distance to the vehicle ahead and its speed. The intensity of recuperation is then automatically
adjusted to the current traffic situation.
The range can then be increased by storing
energy efficiently. Adjustment is infinitely vari-
able from overrun mode (no recuperation) to
maximum recuperation.
Maintain sufficient distance to the vehicle in
front. Mercedes-Benz recommends that you activate COLLISION PREVENTION ASSIST PLUS
as a visual and acoustic aid.
Examples of radar-based recuperation:
R Approaching a slower vehicle, a decelerating
vehicle or when following a vehicle downhill.
Your vehicle decelerates slightly and increa-
ses recuperation.
R Driving when no vehicle is detected in front or
when a vehicle is detected in the far distance or an accelerating vehicle is detected. Your
vehicle switches to overrun mode at higher
speeds.
R Driving on a steep downhill slope. Accelera-
tion downhill is reduced and recuperation is
increased. This is comparable with shifting
down when driving downhill.
X To activate radar-based recuperation: pull
steering wheel gearshift paddle :or;
towards you and hold for about one second.
X To deactivate radar-based recuperation:
briefly pull steering wheel gearshift paddle
:
or ; towards you.
If you change between radar-based and manual
recuperation, the following levels are activated
depending on the selection via the steering
wheel gearshift paddles: :
Steering wheel
gearshift paddle - selects
D-
(maximum
recuperation) ;
Steering wheel
gearshift paddle + selects
D+
(overrun) In particular, the function of the radar sensors
can be impaired in the case of:
R
dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in multi-
storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different line
Following damage to the front end of the vehicle, have the radar sensor settings and operation
checked at a qualified specialist workshop
immediately. This also applies to collisions at
slow speeds where there is no visible damage to the front of the vehicle.
If the radar sensors are not available, the system
switches automatically to level Dwith moderate Transmission
133Driving and parking Z

recuperation. Have the radar sensors checked
at a qualified specialist workshop immediately.
Automatic adjustment of recuperation
on downhill gradients The vehicle can detect steep downhill gradients.
To reduce acceleration downhill and to charge
the high-voltage battery, recuperation is
increased steplessly. This is comparable to the
engine brake in a combustion engine when you
downshift a gear on a downhill gradient.
Automatic adjustment of recuperation on down-
hill gradients is available in level DAUTO
or on
vehicles without steering wheel gearshift pad-
dles in level D.
Intelligent recuperation The vehicle uses the map and camera data of
Traffic Sign Assist in addition to the sensors of
COLLISION PREVENTION ASSIST PLUS during
radar-based recuperation ( DAUTO
). The rate of
recuperation is then automatically adjusted to
the current traffic situation, taking the current
and future maximum speed into account. High-voltage battery
Important safety notes
G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceed a critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. G
DANGER
Connecting the charging cable to the mains
supply via incorrectly installed mains sockets or by means of adapters, extension cables or
similar could cause a fire or an electric shock. There is a risk of fatal injury.
To avoid such risks, observe the following:
R Only connect the charging cable to mains
sockets:
- which have been properly installed and
- which have been inspected by a qualified
electrician
R For safety reasons, only use charging
cables which have been supplied with the
vehicle or which have been approved for
this vehicle.
R Never use a damaged charging cable.
R Do not use:
- extension cables
- extension reels
- multi-outlet sockets
R Never use socket adapters to connect the
charging cable to the mains socket. The
only exception is if the adapter has been
tested and approved by the manufacturer
for charging the high-voltage battery of an
electric vehicle.
R Observe the safety notes in the operating
instructions for the socket adapter. G
DANGER
Connecting the charging cable to the wallbox via an incorrectly installed wallbox or adapter,
extension cable or similar could cause a fire or an electric shock. There is a risk of fatal injury. 134
High-voltage batteryDriving and parking

Stowing the charging cable
The charging cable can be stowed in a bag in the
boot of the vehicle. To do so, the bag must be
secured to the lashing eyelets using the retain-
ing strap provided.
Controls on the charging cable :
A/C status indicator
; Control/protection system indicator
= Charge current indicator
? Charge current setting button
When displays :and ;on the charging cable
light up, this means the following: Display
:
: Lights up
green The external mains supply
connection is working prop-
erly. The high-voltage battery
can be charged.
Flashes red A fault has been detected in
the external mains supply.
The high-voltage battery is
recharged as soon as the
electricity signal registers
normal values.
Lights up red There is a malfunction. The
charging cable must be
removed from the mains
socket and then re-inserted.
Display
; ; Lights up
green There are no faults. The high-
voltage battery can be
charged.
Lights up red There is a malfunction. The
high-voltage battery cannot
be charged. For information on problems relating to the
charging process, see (Y
page 144).
Setting the maximum charge current G
WARNING
If the charge current draw via a mains socket is too high during the charging process, the
external mains supply may overheat. There isa risk of fire.
Before charging, check the maximum permis-
sible charge current available at the location.
If necessary, contact a qualified specialist
company for assistance.
Adjust your vehicle's settings, if necessary.
! If the charge current is too high, the fuse
could be tripped or the external mains supply could overheat. Check if the external mains
supply is equipped to handle the programmed charge current. If necessary, reduce the pro-
grammed charge current or use a different
mains socket.
You can set a limit for the values of the charge
current used in charging the high-voltage bat-
tery. This acts as a means of preventing the
mains supply from overloading. You can set this
limit by using the controls on the charging cable
or in the on-board computer's menu. Only set
the maximum charge current in the on-board
computer menu if there are no charge current
settings on the charging cable.
The default standard value is the minimum
charge current setting. This corresponds to the
minimum available charge current from the
mains supply.
i The value of the maximum setting and the
relevant adjustment values may vary depend-
ing on the country.
Before charging the high-voltage battery, have
the maximum permissible charge current for the relevant power socket checked by an electri-
cian.
X To adjust the setting: press button?
repeatedly until the desired setting is selec-
ted in display =.
R Two LEDs are flashing: minimum setting
R All LEDs are flashing: maximum setting
Information about the charging time
(Y page 284) 140
High-voltage batteryDriving and parking