
Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion by, for example:
R releasing the parking brake
R shifting the transmission out of park posi-
tion P
R starting the vehicle's drive system
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 224).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key, the
double lock function is activated as standard. It
is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (Y page 69). The doors can then
be opened from the inside after the vehicle has been locked from the outside. You can open the
rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 60).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 68). Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
For all countries except the United Kingdom:
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 60).
If the vehicle has previously been locked with
the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 68).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors 78
DoorsOpening and closing

Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Running-in notes
In certain driving and driving safety systems, the sensors adjust automatically while a certain dis-
tance is being driven after the vehicle has been delivered or after repairs. Full system effective- ness is not reached until the end of this teach-in
process.
Brake pads/linings and discs that are either new or have been replaced only achieve optimum
braking effect after several hundred kilometres
of driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor- mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Before driving away, you must ensure that,
for your own safety and to avoid damage, the charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
The braking performance of the electric motor
using recuperative braking is, in some operating modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be Driving
125Driving and parking Z

D
- Sporty driving or driving on a
downhill gradient
The brake pedal does not need to
be used as often because the
extent of the deceleration is
greater than in D.
Energy use when decelerating is
considerably higher than when
the vehicle is braked with the
brake pedal. D
AUTO
(radar-
based) The intensity of recuperation is
automatically adjusted to the cur-
rent traffic situation.
Default setting In levels
Dand D-
, deceleration can be control-
led in an infinitely variable manner using the
accelerator pedal.
The braking performance of the electric motor
using recuperative braking is, in some operating modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum design
speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative braking effect by applying the
brake yourself.
Radar-based recuperation The vehicle uses the sensors of COLLISION PRE-
VENTION ASSIST PLUS during radar-based
recuperation (D AUTO
). The sensors detect the
distance to the vehicle ahead and its speed. The intensity of recuperation is then automatically
adjusted to the current traffic situation.
The range can then be increased by storing
energy efficiently. Adjustment is infinitely vari-
able from overrun mode (no recuperation) to
maximum recuperation.
Maintain sufficient distance to the vehicle in
front. Mercedes-Benz recommends that you activate COLLISION PREVENTION ASSIST PLUS
as a visual and acoustic aid.
Examples of radar-based recuperation:
R Approaching a slower vehicle, a decelerating
vehicle or when following a vehicle downhill.
Your vehicle decelerates slightly and increa-
ses recuperation.
R Driving when no vehicle is detected in front or
when a vehicle is detected in the far distance or an accelerating vehicle is detected. Your
vehicle switches to overrun mode at higher
speeds.
R Driving on a steep downhill slope. Accelera-
tion downhill is reduced and recuperation is
increased. This is comparable with shifting
down when driving downhill.
X To activate radar-based recuperation: pull
steering wheel gearshift paddle :or;
towards you and hold for about one second.
X To deactivate radar-based recuperation:
briefly pull steering wheel gearshift paddle
:
or ; towards you.
If you change between radar-based and manual
recuperation, the following levels are activated
depending on the selection via the steering
wheel gearshift paddles: :
Steering wheel
gearshift paddle - selects
D-
(maximum
recuperation) ;
Steering wheel
gearshift paddle + selects
D+
(overrun) In particular, the function of the radar sensors
can be impaired in the case of:
R
dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in multi-
storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different line
Following damage to the front end of the vehicle, have the radar sensor settings and operation
checked at a qualified specialist workshop
immediately. This also applies to collisions at
slow speeds where there is no visible damage to the front of the vehicle.
If the radar sensors are not available, the system
switches automatically to level Dwith moderate Transmission
133Driving and parking Z

recuperation. Have the radar sensors checked
at a qualified specialist workshop immediately.
Automatic adjustment of recuperation
on downhill gradients The vehicle can detect steep downhill gradients.
To reduce acceleration downhill and to charge
the high-voltage battery, recuperation is
increased steplessly. This is comparable to the
engine brake in a combustion engine when you
downshift a gear on a downhill gradient.
Automatic adjustment of recuperation on down-
hill gradients is available in level DAUTO
or on
vehicles without steering wheel gearshift pad-
dles in level D.
Intelligent recuperation The vehicle uses the map and camera data of
Traffic Sign Assist in addition to the sensors of
COLLISION PREVENTION ASSIST PLUS during
radar-based recuperation ( DAUTO
). The rate of
recuperation is then automatically adjusted to
the current traffic situation, taking the current
and future maximum speed into account. High-voltage battery
Important safety notes
G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceed a critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. G
DANGER
Connecting the charging cable to the mains
supply via incorrectly installed mains sockets or by means of adapters, extension cables or
similar could cause a fire or an electric shock. There is a risk of fatal injury.
To avoid such risks, observe the following:
R Only connect the charging cable to mains
sockets:
- which have been properly installed and
- which have been inspected by a qualified
electrician
R For safety reasons, only use charging
cables which have been supplied with the
vehicle or which have been approved for
this vehicle.
R Never use a damaged charging cable.
R Do not use:
- extension cables
- extension reels
- multi-outlet sockets
R Never use socket adapters to connect the
charging cable to the mains socket. The
only exception is if the adapter has been
tested and approved by the manufacturer
for charging the high-voltage battery of an
electric vehicle.
R Observe the safety notes in the operating
instructions for the socket adapter. G
DANGER
Connecting the charging cable to the wallbox via an incorrectly installed wallbox or adapter,
extension cable or similar could cause a fire or an electric shock. There is a risk of fatal injury. 134
High-voltage batteryDriving and parking

Activating the HOLD function
X
Make sure that the activation conditions are
met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first time
does not activate the HOLD function, wait
briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automatically
if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission is in
position Dor R.
R the transmission is in position P.
R you depress the brake pedal again with a cer-
tain amount of pressure until :disappears
from the multifunction display.
R you secure the vehicle using the electric park-
ing brake.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving
the service brake.
The electric parking brake secures the vehicle
automatically if the HOLD function is activated
and:
R the driver's seat belt is not fastened and the
driver's door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function
R a system fault occurs
R the power supply is insufficient
The Brake immediately Brake immediately message may also
appear in the multifunction display. X
Immediately depress the brake pedal firmly
until the warning message in the multifunc-
tion display goes out.
The HOLD function is deactivated. A horn will
sound at regular intervals if you turn off the
engine, take off your seat belt or open the driv-
er's door when the HOLD function is activated.
The horn alerts you to the fact that the HOLD
function is still activated. If you attempt to lock
the vehicle, the tone becomes louder. The vehi- cle cannot be locked until you have deactivated
the HOLD function.
i Once you have switched off the engine, you
cannot restart it until you have deactivated
the HOLD function. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area around
your vehicle using six sensors in the front
bumper and six sensors in the rear bumper.
PARKTRONIC indicates visually and audibly the
distance between your vehicle and an object.
PARKTRONIC is only an aid. It is not a substitute for your attention to the immediate surround-
ings. The responsibility for safe manoeuvring
and parking remains with you. Make sure that
there are no persons, animals or objects in
range while manoeuvring and parking.
! When parking, pay particular attention to
objects above or below the sensors, such as
flower pots or trailer drawbars. PARKTRONIC does not detect such objects when they are in
the immediate vicinity of the vehicle. You
could damage the vehicle or the objects.
The sensors may not detect snow and objects which absorb ultrasonic sources.
Ultrasonic sources, such as an automatic car
wash, a lorry's compressed-air brakes or a
pneumatic drill, could cause PARKTRONIC to
malfunction.
PARKTRONIC may not function correctly on
uneven terrain. Driving systems
155Driving and parking Z

PARKTRONIC is activated automatically when
you:
R switch on the ignition
R shift the transmission to position D,Ror N
R release the electric parking brake
PARKTRONIC is deactivated at speeds above
18 km/h. It is reactivated at lower speeds.
Range of the sensors General notes
PARKTRONIC does not take into account obsta-
cles located:
R below the detection range, e.g. persons, ani-
mals or objects
R above the detection range, e.g. overhanging
loads, tail sections or loading ramps of goods vehicles :
Example: sensors in the front bumper, left-
hand side
The sensors must be free of dirt, ice and slush.
Otherwise, they may not function correctly.
Clean the sensors regularly, taking care not to
scratch or damage them (Y page 245).Range Front sensors
Centre Approx. 100 cm
Corners Approx. 60 cm
Rear sensors
Centre Approx. 120 cm
Corners Approx. 80 cm
Minimum distance
Centre Approx. 20 cm
Corners Approx. 20 cm
If there is an obstacle within this range, the rel-
evant warning displays light up and a warning
tone sounds. If the distance falls below the min- imum, the distance may no longer be shown. 156
Driving systemsDriving and parking

Display messages
Possible causes/consequences and
M
MSolutions #
Check Check
brake
brakepad
padwear
wear The brake pads/linings have reached their wear limit.
X Consult a qualified specialist workshop. G
Inoperative
Inoperative One or more main features of the Mercedes-Benz Contact system are
malfunctioning.
X Consult a qualified specialist workshop. Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low.
Once the causes listed above no longer apply, the display message
goes out.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 145).
X Start the drive system again. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative due
to a malfunction. Adaptive Brake Assist may also have failed.
X Consult a qualified specialist workshop immediately. PRE-SAFE inopera‐
PRE-SAFE inopera‐
tive See Owner's tive See Owner's
Manual Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
X Consult a qualified specialist workshop immediately. 196
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Tyre
Tyre
press.
press. monitor
monitor
currently unavaila‐
currently unavaila‐
ble ble No signals can be received from the tyre pressure sensors due to
strong RF interference. The tyre pressure monitor is temporarily mal-
functioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Wheel sensor(s) Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the mul-
tifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre Tyre
press.
press. monitor
monitor
inoperative No
inoperative No
wheel sensors wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The tyre
pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driving for
a few minutes. Tyre Tyre
press.
press. monitor
monitor
inoperative
inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions Depress brake to
Depress brake to
start engine start engine You have attempted to start the drive system with the transmission in
position Nwithout depressing the brake pedal.
X Depress the brake pedal. To shift out of P
To shift out of P
or or
N,
N,depress
depress brake
brake
and start engine
and start engine You have attempted to shift the transmission to position
Ror Dwith-
out starting the drive system.
X Start the drive system.
X Depress the brake pedal.
i It is only possible to shift the transmission from position
Pto the
desired position if you depress the brake pedal. Only then can the
parking lock be deactivated. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but the parking lock
remains engaged.
i At transmission fluid temperatures below
Ò20†you can only shift
out of position Pinto another transmission position when the
engine is running. Apply
Apply
brake
braketo
todese‐
dese‐
lect Park (P) posi‐
lect Park (P) posi‐
tion tion You have attempted to shift the transmission to position
R,Nor D
without depressing the brake pedal.
X Depress the brake pedal. 210
Display messagesOn-board computer and displays