Page 145 of 293

i
Depending on the temperature, the engine
cooling system and battery cooling system
may audibly switch on when the charging
cable is connected or during the charging
process.
Removing the charging cable !
Before driving away, you must ensure that,
for your own safety and to avoid damage, the charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
When the charge level display reaches 100%,
the battery is fully charged (Y page 174).
The indicator lamps in the vehicle socket and on the charging cable may stay on for up to
30 seconds after the charging cable has been
disconnected.
When the battery is charged:
X Unlock the vehicle.
The Ý right indicator lamp Bon vehicle
socket Cgoes out. The Ìleft indicator
lamp Aon vehicle socket Clights up white.
X Remove the charging cable from vehicle
socket Cwithin 30 second s. Otherwise the
vehicle will relock the vehicle socket.
X Close socket cap =.
X Close the charge socket flap.
X Remove the charging cable from the mains
socket.
X Stow the charging cable safely in the vehicle
(Y page 140).
If the charging cable cannot be removed from
the vehicle socket, unlock the charge socket
flap manually using the emergency release
(Y page 143). Charging a high-voltage battery at a
charging station/wallbox
General notes When charging your vehicle from a wallbox, use
the three-phase 32 A charging cable supplied.
The charging cable is stored in a bag in the boot.
Only use charging cables that have been tested
and approved by the manufacturer for charging
the high-voltage battery in an electric vehicle.
Observe the "Important safety notes"
(Y page 134). Charging communication at a charging
station The charging station first has to be activated
before you can charge at a charging station. You
can activate the charging station by using an
RFID card or via telephone activation. Observe
the on-site operator instructions for the charg-
ing station.
When the vehicle is connected to the charging
station, information and details on technical
parameters are exchanged. It can thus take up
to 30 seconds for the charging process to begin.
Connecting the charging cable :
To open the charge socket flap
; Tyre pressure table
= Socket cap
? Reference sticker (voltage range)
A Left indicator lamp Ì
B Right indicator lamp Ý
C Vehicle socket
D Warning sticker (charging cable)
X Shift the DIRECT SELECT lever to position P.
X Switch the ignition off. 142
High-voltage batteryDriving and parking
Page 146 of 293

X
Press the charge socket flap in the direction
of arrow :.
The charge socket flap swings up.
X Remove socket cap =.
X Insert the charging cable connector into vehi-
cle socket Cto the stop.
X Wallbox without a preinstalled cable: insert
the charging cable connector into the power
socket of the wallbox to the stop.
The high-voltage battery is charging.
The Ý right indicator lamp Bon vehicle
socket Cflashes green.
The vehicle must not be moved while the charg-
ing cable is connected or during charging.
i Depending on the temperature, the engine
cooling system and battery cooling system
may audibly switch on when the charging
cable is connected or during the charging
process.
Removing the charging cable !
Before driving away, you must ensure that,
for your own safety and to avoid damage, the
charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
When the charge level display reaches 100%,
the battery is fully charged (Y page 174).
i The indicator lamps in the vehicle socket
and on the charging cable may remain on for
up to 30 seconds after the charging cable has
been disconnected.
When the battery is charged: X Unlock the vehicle.
The Ý right indicator lamp Bon vehicle
socket Cgoes out. The Ìleft indicator
lamp Aon vehicle socket Clights up white.
X Remove the charging cable from vehicle
socket Cwithin 30 seconds. Otherwise the
vehicle will relock the vehicle socket.
X Close socket cap =.
X Close the charge socket flap.
X Wallbox without a preinstalled cable: where
necessary, remove the charging cable from
the wallbox and stow it safely in the vehicle.
If the charging cable cannot be removed from
the vehicle socket, unlock the charge socket
flap manually using the emergency release
(Y page 143). Charge socket flap emergency
release
The emergency release is located behind the
side trim panel in the luggage compartment.
X
Open the tailgate.
X Open cover ;on the left-hand side of the
luggage compartment (Y page 106).
X Pull emergency release :on the cable.
The charge socket flap is unlocked.
i The cable of emergency release
:does not
need to be detached.
X Open the charge socket flap.
i Lock and then unlock the vehicle several
times after opening the emergency release.
The cable is then automatically returned to its
initial position by an actuator. You can start
charging after you have unlocked the vehicle
again. Pay particular attention to the indicator lamps on the vehicle socket (Y page 144). High-voltage battery
143Driving and parking Z
Page 147 of 293

Problems with the charging process
Problem
Possible causes/consequences and
M
MSolutions The charge socket flap
cannot be opened. The charge socket flap is not unlocked.
X Unlock the vehicle (Y page 72). The key batteries are discharged.
X Unlock the vehicle manually using the key (Y page 73). The charge socket flap is unlocked, but the opening mechanism is
jammed.
X Lock and unlock the vehicle.
If, after that, the opening mechanism is still jammed:
X Manually unlock the charge socket flap using the emergency
release (Y page 143).
X Consult a qualified specialist workshop. The charging cable can-
not be inserted into the
vehicle socket. The vehicle socket is locked.
X
Ensure that the selector lever is in position P.The high-voltage battery
is not being charged. The
Ý indicator lamp on
the vehicle socket
flashes red. A malfunction has occurred during the initialisation of the charging
process.
X Ensure that the charging cable is connected to the mains socket.
X Remove the charging cable connector from the vehicle socket and
wait 30 seconds; then re-insert it into the vehicle socket.
X If the problem persists, consult a qualified specialist workshop. The high-voltage battery
is not charged during the
charging process when
connected to a mains
socket. The Ýindica-
tor lamp on the vehicle
socket does not light up
after the charging cable
connector has been
inserted into the vehicle
socket. The mains socket is faulty.
X Have the mains socket checked to test if it is functioning properly.
or X Use a different mains socket. The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The charging cable connector has not been unlocked.
X Press button %on the key. The charging cable connector on the
vehicle socket is unlocked.
X Remove the charging cable connector from the vehicle socket. The charging cable connector is blocked.
X Manually unlock the charge socket flap using the emergency
release (Y page 143).
X Consult a qualified specialist workshop. 144
High-voltage batteryDriving and parking
Page 148 of 293

Parking
Important safety notes
G
WARNING
If you release the parking brake on uphill or
downhill gradients, the vehicle can begin to
move when in park position P. There is a risk
of an accident.
To avoid hazardous situations:
R prevent the parked vehicle from rolling on
uphill or downhill gradients by always
applying the parking brake.
R do not park the vehicle on uphill or downhill
gradients if the parking brake is malfunc-
tioning. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion, for example, if they:
R release the parking brake
R shift the transmission out of park position P
R start the vehicle's drive system
In addition, they may operate vehicle equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! while the vehicle is rolling, do not shift the
transmission directly from Dto R, from Rto D
or directly to P.
Do not open the driver's door while the vehi-
cle is in motion. Otherwise, at low speeds in
transmission position Dor R, park position P
is engaged automatically and the electrical
parking brake is applied.
The transmission could be damaged.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is safeguarded
against rolling away unintentionally: R the electric parking brake must be applied.
R the transmission must be in position P.R
the key must be turned to position 0in the
ignition lock and then removed from the igni-
tion lock or the Start/Stop button must be
pressed
R on uphill or downhill gradients, turn the front
wheels towards the kerb. Switching off the drive system
G
WARNING
If you switch off the ignition while the vehicle
is in motion, safety-relevant functions are
restricted or not available. This can affect the power steering function and the brake boost-
ing effect, for example. You will then require
considerably more force to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while the vehicle is in motion.
X Shift the DIRECT SELECT lever to position P.
X With the key: turn the key to position 0in the
ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 126).
The drive system and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
0: "key removed".
If you switch the drive system off with the trans- mission in position Ror D, the transmission
automatically shifts to N.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the transmission automati-
cally shifts to P.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the transmission automatically shifts to P.
If you want the transmission to remain in neutral
N, e.g. when having the vehicle cleaned in an
automatic car wash with a towing system: Parking
145Driving and parking Z
Page 149 of 293

With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
With the Start/Stop button:
X Remove the Start/Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion, for example, if they:
R release the parking brake
R shift the transmission out of park position P
R start the vehicle's drive system
In addition, they may operate vehicle equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage. If the on-board voltage is low or if there
is a malfunction in the system, it may not be
possible to apply the released parking brake or
to shift the transmission to the Pposition.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Shift the transmission to position P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake carries out a function check at regular intervals when the drive system
is switched off. Noises that occur are normal.
Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
the ! red indicator lamp lights up in the
instrument cluster.
The electric parking brake can also be applied
when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instrument
cluster goes out.
The electric parking brake can only be
released:
R when the key is in position 1or 2in the
ignition lock (Y page 126) or
R if the ignition was switched on using the
Start/Stop button 146
ParkingDriving and parking
Page 150 of 293

Applying automatically
When the vehicle's HOLD function is holding the
vehicle at a standstill, the electric parking brake is engaged automatically.
In addition, at least one of the following condi-
tions must be fulfilled:
R the drive system is switched off
R the driver's door is open and the seat belt is
not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
Releasing automatically The electric parking brake of your vehicle is
released automatically when all of the following
conditions are fulfilled:
R the vehicle has been started
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission position
P or you have previously driven faster than
3 km/h
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move.
Emergency braking The vehicle can also be braked during an emer-
gency by using the electric parking brake.
X While driving, push handle :of the electric
parking brake (Y page 146).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking brake
handle :is depressed, the greater the brak-
ing force. During braking:
R a warning tone sounds
R the Release parking brake
Release parking brake message
appears
R the red !indicator lamp in the instrument
cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked up for longer than
six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Your vehicle is powered by an electric motor.
The electric motor draws the energy required to
drive the vehicle from the high-voltage battery.
When braking and rolling, kinetic energy is con- verted into electrical energy by energy recovery
and stored in the high-voltage battery.
The range of the vehicle is reduced when con-
sumers are switched on, e.g. THERMOTRONIC. Driving tips
147Driving and pa rking Z
Page 151 of 293

Drive sensibly – save energy
Observe the following tips to save energy:
R The tyres should always be inflated to the rec-
ommended tyre pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not needed.
R Avoid frequent acceleration or braking.
Energy consumption also increases when driv-
ing in low or high outside temperatures, in stop-
start traffic, on short journeys and in hilly ter-
rain. ECO display
The ECO display provides feedback on how eco-
nomical your driving characteristics are. The
ECO display assists you in achieving the most
economical driving style for the selected set-
tings and prevailing conditions. Consumption
can be significantly influenced by your driving
style.
The ECO display consists of three bars:
R Acceleration Acceleration
R Constant
Constant
R Coasting
Coasting
The percentage count is the mean value of the
three bar values. The three bars and the mean
value begin at the value of 50%. A higher per-
centage count indicates a more economical
driving style.
The ECO display does not indicate the actual fuel
consumption. A fixed percentage count in the
ECO display does not indicate a fixed consump- tion.
In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the
following three categories into consideration:
R Acceleration
Acceleration (evaluation of all acceleration
processes):
- the bar fills up: moderate acceleration,
especially at higher speeds
- the bar empties: sporty acceleration
R Constant Constant (assessment of driving behaviour
at all times:)
- the bar fills up: constant speed and avoid-
ance of unnecessary acceleration and
deceleration
- the bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes):
- the bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast without
use of the brakes.
- the bar empties: frequent braking
To achieve a higher value in the categories
Acceleration Acceleration andConstant
Constant, drive the vehicle
in drive program E+orE.
On long journeys at a constant speed, e.g. on the motorway, only the bar for Constant
Constant will
change.
The ECO display summarises the driving char-
acteristics from the start of the journey to its
completion. Therefore, there are dynamic
changes in the bars at the start of a journey.
During a prolonged driving time, these changes are smaller. For more dynamic changes, per-
form a manual reset.
Further information on the ECO display
(Y page 176). Brakes
Important safety notes G
WARNING
If you increase the recuperation level on slip- pery road surfaces, the drive wheels may lose
their traction. This increases the risk of skid-
ding and having an accident.
Do not increase the recuperation level on slip-
pery road surfaces. 148
Driving tipsDriving and pa
rking
Page 152 of 293

The braking performance of the electric motor
using recuperative braking is, in some operating modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative braking effect by applying the
brake yourself.
Downhill gradients On long, steep gradients, you must reduce the
load on the brakes by selecting maximum recu- peration. This prevents the brakes overheating
and causing excessive wear.
Recuperation allows the vehicle to be deceler-
ated without placing a load on the braking sys-
tem.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by constantly applying light
pressure to the pedal. This results in excessive
and premature wear to the brake pads.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do
not park the vehicle immediately. Drive on for a
short while. This allows the airflow to cool the
brakes more quickly. If the brakes have been used only moderately,
you should occasionally test their effectiveness.
To do this, brake more firmly from a higher
speed, paying attention to traffic conditions.
This improves the grip of the brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after a car wash or
after driving through deep water.
You will have to depress the brake pedal more
firmly. Maintain a greater distance to the vehicle
in front.
After driving on a wet road or having the vehicle washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salt-treated roads, a layer of salt
may form on the brake discs and pads. This can increase the braking distance considerably.
R In order to prevent any salt build-up, apply the
brakes occasionally while paying attention to the traffic conditions.
R Carefully depress the brake pedal at the end
of the journey and when starting the next
journey.
R Maintain a much greater distance to the vehi-
cle in front.
New brake pads/linings Brake pads/linings and discs that are either new
or have been replaced only achieve optimum
braking effect after several hundred kilometres
of driving. Compensate for the reduced braking effect by applying greater force to the brake
pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been approved
for Mercedes-Benz vehicles or which corre-
spond to an equivalent quality standard. Brake
pads/linings which have not been approved for
Mercedes-Benz vehicles or which are not of an
equivalent quality could affect your vehicle's
operating safety. Driving tips
149Driving and parking Z