Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
Inoperative Inoperative Blind Spot Assist is defective.
The yellow
9indicator lamps also light up in the exterior mir-
rors.
X Visit a qualified specialist workshop. Park Assist Can‐ Park Assist Can‐
celed celed The driver's door is open and the driver's seat belt has not been
fastened.
X Repeat the parking process with the seat belt fastened and the
driver's door closed. You have inadvertently touched the multifunction steering wheel
while steering intervention was active.
X While steering intervention is active, make sure that the multi-
function steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 168).Park Park
Assist
Assist Inoper‐
Inoper‐
ative
ative You have just carried out a large number of turning or parking
maneuvers.
Active Parking Assist will become available again after approx-
imately ten minutes (Y
page 168).
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Switch off the drive system and start it again.
If the display message continues to be displayed: X Visit a qualified specialist workshop. PARKTRONIC is defective.
X Visit a qualified specialist workshop. Park Assist Fin‐ Park Assist Fin‐
ished ished The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.220
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
Steering
Steering Mal‐
Mal‐
function See Oper‐
function See Oper‐
ator's Manual ator's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Ð
Steering Malfunc‐ Steering Malfunc‐
tion See Opera‐ tion See Opera‐
tor's Manual tor's Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 153).
X Do not drive on and consult the nearest qualified specialist
workshop. _
Before Starting Before Starting
the Engine, Turn the Engine, Turn
Steering Wheel Steering Wheel The electric steering lock was unable to unlock the steering.
X Remove the SmartKey from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the SmartKey into the ignition lock again. Phone No Service
Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Add washer fluid (Y page 270). Wiper Malfunction‐ Wiper Malfunction‐
ing ing The windshield wipers are malfunctioning.
X Visit a qualified specialist workshop. Display
messages
225On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions There is interference from a strong source of radio waves, and as
a result the key is not detected while the drive system is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 153).
X Insert the SmartKey into the ignition lock and bring into key
mode. Â
Key Not Detected Key Not Detected
(white display mes-
sage) The SmartKey is currently undetected.
X Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Operate the vehicle with the SmartKey in the ignition lock. Â
Remove Remove
'Start'
'Start' But‐
But‐
ton and Insert Key
ton and Insert Key The SmartKey is continually undetected.
KEYLESS-GO is temporarily malfunctioning or is defective. A warn-
ing tone also sounds.
X Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Therefore, some
indicator and warning lamps may light up or flash temporarily. This behavior is non-critical.
These warning and indicator lamps only indicate a malfunction if they light up or flash after the
drive system is started or during a journey. Wa
rning and indi cator lamps in the instrument cluster
227On-board computer and displays Z
Safety
Seat belts Problem
Possible causes/consequences and
M
MSolutions ü
After starting the drive
system, the red seat
belt warning lamp lights
up for 6 seconds. The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X Fasten your seat belt (Y page 44).ü
After starting the drive
system, the red seat
belt warning lamp lights
up. In addition, a warn-
ing tone sounds for up
to 6 seconds. The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 44).
The warning tone ceases. ü
The red seat belt warn-
ing lamp lights up after
the drive system starts,
as soon as the driver's
or the front-passenger
door is closed. The driver or front passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 44).
The warning lamp goes out. There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out. ü
The red seat belt warn-
ing lamp flashes and an
intermittent audible
warning sounds. The driver or front passenger has not fastened their seat belt. The
vehicle is being driven faster than 15 mph (25 km/h) or has briefly been driven faster than 15 mph (25 km/h).
X Fasten your seat belt (Y page 44).
The warning lamp goes out and the intermittent warning tone
ceases. There are objects on the front-passenger seat. The vehicle is being
driven faster than 15 mph (25 km/h) or has briefly been driven
faster than 15 mph (25 km/h).
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent warning tone
ceases. 228
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Problem
Possible causes/consequences and
M
MSolutions !֌
é(USA only)
J
(Canada only)
The yellow ABS, ESP ®
,
ESP ®
OFF and
RBS (USA only)/brakes
(Canada only) warning
lamps are lit while the
drive system is running. ABS is temporarily unavailable. Therefore, BAS, COLLISION PRE-
VENTION ASSIST PLUS, ESP
®
, EBD (electronic brake force distri-
bution), the HOLD function and hill start assist are also deactiva-
ted, for example.
Possible causes are:
R self-diagnosis is not yet complete.
R the on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The braking performance of the electric motor using recuperative braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regen-erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is a risk of an accident.
X Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
231On-board computer and displays Z
Problem
Possible causes/consequences and
M
MSolutions ֌
é(USA only)
J
(Canada only)
The yellow ESP ®
, ESP ®
OFF and RBS (USA
only)/brakes (Canada
only) warning lamps are
lit while the drive sys-
tem is running. ESP
®
, BAS, the HOLD function and hill start assist are temporarily
unavailable.
COLLISION PREVENTION ASSIST PLUS may also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete.
G WARNING
The braking performance of the electric motor using recuperative braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regen-erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
235On-board computer and displays Z
Problem
Possible causes/consequences and
M
MSolutions F
(USA only)
! (Canada only)
The red indicator lamp
for the electric parking
brake flashes or lights
up and/or the yellow
warning lamp for the
electric parking brake
lights up. X
Observe the additional display messages in the multifunction
display. 6
The red restraint sys-
tem warning lamp is lit
while the drive system
is running.
The restraint system is faulty.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Have the restraint system checked at a qualified specialist
workshop immediately.
For further information about the restraint system, see
(Y page 40). Drive system
Problem
Possible causes/consequences and
M MSolutions Ý
The yellow battery
charge warning lamp is
on. The charge level of the high-voltage battery has dropped into the
reserve range.
X Charge the high-voltage battery. 236
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Driving systems
Problem
Possible causes/consequences and
M
MSolutions ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion. A warning tone also
sounds. You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
For further information about the distance warning function of
COLLISION PREVENTION ASSIST PLUS, see (Y page 64).Wa
rning and indi cator lamps in the instrument cluster
237On-board computer and displays Z