2015 MERCEDES-BENZ B-Class ELECTRIC remote control

Driving system ............................... 165
Function/note
s............................. 165
Important safety notes .................. 165
Problem (malfunction) ................... 168
Range of the sensors ..................... 165
Warning display ............................. 166
PASSENGER AIR BAG
Display message ............................ 213
Indicator lamps ................................ 41
PASSENGER AIRBAG
Problems (malfunction) .................. 213
Pets in the vehicle ............................... 62
Plastic trim (cleaning instruc-
tions) .................................................. 276
Power display .................................... 183
Power washers .................................. 273
Power windows
see Side windows
Program selector button .................. 137
Protection against theft
ATA (Anti-Theft Alarm system) ......... 69
Immobilizer ...................................... 69
Protection of the environment
General notes .................................. 19
Pulling away
Hill start assist ............................... 134 Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 26
Qualified specialist workshop ........... 25R
Radio Selecting a station ......................... 191
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 24
Range
RANGE PLUS ................................. 144
RANGE PLUS
charge ........................................... 196
Range ............................................ 144 RBS
see Recuperative Brake System ...... 68
Reading lamp ..................................... 105
READY indicator ................................ 182
Rear compartment
Setting the air vents ...................... 127
Rear fog lamp
Changing bulbs .............................. 109
Display message ............................ 215
Switching on/of f........................... 101
Rear lamps
see Lights
Rear seats
Folding the backrest forwards/
back ............................................... 244
Rear view camera
Cleaning instructions ..................... 276
Displays in the Audio display ......... 173
Displays in the COMAND display ... 173
Function/note s............................. 172
Switching on/of f........................... 173
Rear window defroster
Problem (malfunction) ................... 123
Switching on/of f........................... 122
Rear window wiper
Replacing the wiper blad e.............. 113
Switching on/of f........................... 111
Rear-view mirror
Anti-glare (manual) .......................... 94
Dipping (automatic) ......................... 95
Recharging statistics (COMAND)
see Electrical energy generated
Recuperative Brake System
Driving safety systems ..................... 68
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 333
Remote control
Garage door opener ....................... 261
Programming (garage door
opener) .......................................... 262
Replacing bulbs
Important safety notes .................. 106
Overview of bulb types .................. 106
Removing/replacing the cover
(front wheel arch) .......................... 107
Reporting safety defects .................... 25
Rescue card ......................................... 26 Index
13

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 25). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the transmission out of park position P
R start the vehicle's drive system.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
Vehicles with KEYLESS-GO start function: do not keep the SmartKey in the cargo com-
partment. Otherwise, the SmartKey may not
be detected, e.g. when starting the drive sys- tem using the Start/Stop button. SmartKey functions
:
& To lock the vehicle
; % To unlock the vehicle
If you do not open the vehicle within approx-
imately 40 seconds of unlocking, the vehicle
will lock again.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R protection against theft is reactivated.
X To lock centrally: press button:.72
SmartKeyOpening and closing

Problem
Possible causes/consequences and
M
MSolutions KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of
the SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 80) or lock (Y page 81) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. The drive system can-
not be started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the drive system again.
If this does not work:
X Check the 12 V battery and charge it if necessary (Y page 287).
or
X Check the high-voltage battery and charge it if necessary
(Y page 141).
or
X Jump-start the vehicle (Y page 290).
or
X Consult a qualified specialist workshop. The drive system can-
not be started using the
Start/Stop button. The
SmartKey is in the vehi-
cle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 75) and replace it if nec-
essary (Y page 75).
If this does not work:
X Start your vehicle with the SmartKey in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. 78
SmartKeyOpening and closing

Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
i The opening dimensions of the tailgate
can be found in the "Vehicle data" section
(Y page 334).
You should preferably place luggage or loads in the cargo compartment. Observe the load-
ing guidelines (Y page 240).
Do not leave the SmartKey in the cargo com- partment. You could otherwise lock yourself
out.
The tailgate can be:
R opened and closed manually from outside
R released with the emergency release from
the inside Opening/closing from outside
Opening X
Press the %button on the SmartKey.
X Pull handle :.
X Raise the tailgate. Closing
X
Pull the tailgate down using handle :.
X Allow the tailgate to drop into the lock.
X If necessary, lock the vehicle with the &
button on the SmartKey or with KEYLESS-
GO. Tailgate emergency release
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
i The opening dimensions of the tailgate
can be found in the "Vehicle data" section
(Y page 334).
If the tailgate can no longer be unlocked:
R using the SmartKey, or
R using the remote operating switch in the
door control panel:
Use the emergency release on the inside of
the tailgate.
You can reach the emergency release via the cargo compartment. 82
Cargo compartmentOpening and closing

R
in transmission position N
R during and after ESP stability control
If you do not make an additional effort to
apply the brake yourself, the braking effect
may not be sufficient. If necessary, counter-
act the reduced regenerative braking effect
by applying the brake yourself.
Before commencing your journey, ensure that the charging cable required for charging the
high-voltage battery is in the vehicle. Key positions
SmartKey g
To remove the SmartKey
(shift the transmission to position P)
1 Power supply for some consumers, such
as the windshield wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
i The SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart- Key for the vehicle. The ignition is not
switched on. The drive system cannot be
started.
Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS- GO function and a detachable Start/Stop but-
ton. A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example,
when starting the drive system.
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the drive system starts
immediately.
To start the vehicle without actively using the SmartKey:
R the Start/Stop button must be inserted in
the ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 73).
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-
GO.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will not be able to start the drive system
with the Start/Stop button until the vehicle is unlocked again.
If you lock the vehicle centrally using the but-
ton on the front door (Y page 80), you can
continue to start the drive system with the
Start/Stop button. Driving
131Driving and parking Z

Online access to the vehicle
General notes G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating integrated information sys-
tems and communications equipment.
Only use information systems and communi-
cations devices if this is permitted while driv-
ing and if the traffic situation permits. You
may otherwise be distracted from the traffic
conditions, cause an accident and injure
yourself and others.
From the "My Mercedes Electric - Vehicle
Homepage", you can call up remote query and
remote configuration functions for your vehi-
cle. This is possible from an Internet-enabled computer, as well as many modern smart-
phones.
You can access the "Vehicle Homepage" via
your web browser.
Please call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline num-
ber
1-800-FOR-MERCedes (1-800-367-6372)
to obtain the relevant Internet address.
In order to use the "Vehicle Homepage", you
must agree to the applicable terms of use.
The contractual periods of mbrace apply to
the "Vehicle Homepage". To use the "Vehicle Homepage", you require an activated mbrace
access and a separate activation/registra-
tion for the "Vehicle Homepage". Further information about the supported end
devices, available languages and contractual
periods is available at any authorized
Mercedes-Benz Center.
In order to call up the "Vehicle Homepage",
the vehicle must be connected to the Inter-
net.
This is possible via the radio module
(Y page 153).
Notes on data protection Bear in mind that the "Vehicle Homepage"
offers access to your data. Therefore, look
after the vehicle verification code (VVC) and
your user details carefully.
The vehicle verification code (VVC) is required when you register for the first time on the
"Vehicle Homepage". Using this code, the
vehicle and the user access are linked to each other on the "Vehicle Homepage", enabling
the intended usage. You can obtain further
information from an authorized Mercedes-
Benz Center.
Prevent unauthorized persons from
accessing this data.
Every person who has access to the informa- tion stated can use the functions on the "Vehi-
cle Homepage".
R If you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the "Vehicle Homepage". Additionally,
you must destroy documents containing
the vehicle verification code (VVC).
R If you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the "Vehicle Homepage". If in
doubt, have a new vehicle verification code
(VVC) issued by the Mercedes-Benz Center
after purchase. With the code you can set
up access to your vehicle, as described in
the section "Setting up a personal area" on
the Vehicle Homepage". There, you may
also deactivate the existing access of the
previous owner. 152
High-voltage batteryDriving and parking

Calling up functions in the "My
Mercedes Electric - Vehicle Homepage"
The "My Mercedes Electric - Vehicle Home-
page" allows you access to information about your vehicle and its functions using remote
query and remote configuration. For example,
climate control can be activated using remote
configuration which means that it need not be set in the vehicle. Power for the climate con-
trol is primarily supplied via the charging
cable connected to the mains supply. In this
way, the range of the vehicle in most cases is not reduced. If climate control is activated,
the battery charge level and thus the range
may be reduced. The "Vehicle Homepage"
provides you with information all about how
to use your vehicle.
If the vehicle is entered in your personal area of the "Vehicle Homepage", you can also
access the following functions:
R request the current condition of charge of
the high-voltage battery
R program the departure time (Y page 195)
R order and activate the "Pre-entry climate
control at departure time" function
If the vehicle is charging, the predicted charg-
ing time and the predicted range will also be
shown.
This data is estimated and may be influenced
by the following factors:
R outside temperature
R switched on consumers, e.g. climate con-
trol and seat heating
R personal driving style
R road and traffic conditions
R route characteristics
Therefore, allow for a sufficient reserve.
i Information on additional functions and
operating instructions can be found on the "Vehicle Homepage". Connecting the vehicle to the Internet Via a radio module
This function is not available in all countries
and requires an activated mbrace access.
You can use the "Vehicle Homepage" if the
vehicle has a connection to the Internet via a mobile phone. The radio module uses a
mobile phone connection and transmits the
necessary data by radio. The vehicle auto-
matically recognizes whether a connection tothe Internet via the radio module is possible
or not. No presets are necessary.
To enable the transfer of data via the mobile
communications module, you do not need a
SIM card.
i Restrictions in reception are possible if
the vehicle is in an underground car park,
for example. Restrictions may also occur in areas with poor mobile network coverage. Parking
Important safety notes
G
WARNING
If you release the parking brake on uphill or
downhill gradients, the vehicle can begin to
move when in park position P. There is a risk
of an accident.
To avoid hazardous situations:
R prevent the parked vehicle from rolling on
uphill or downhill gradients by always
applying the parking brake.
R do not park the vehicle on uphill or downhill
gradients if the parking brake is malfunc-
tioning. Parking
153Driving and parking Z

Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation sys-
tem. Additionally, an mbrace service sub-
scription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps ®
can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
X Go to the website http://
maps.google.com and enter a destination
address into the entry field.
X To send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
X Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the website.
Calling up a transmitted destination
address
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 131).
The transmitted destination address is loa- ded into the vehicle's navigation system. A display message appears, asking
whether navigation should be started.
X Select Yes
Yes by turning cVdor sliding XVY
the controller and confirm with W.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No Nothe address can be stored in
the address book.
If you have sent more than one destination address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen- ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center. 258
FeaturesStowage and features