2015 MERCEDES-BENZ A-CLASS HATCHBACK lock

Display messages
Possible causes/consequences and
M
MSolutions Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The key battery is discharged.
X Replace the battery (Y page 86).Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Locate the key. Because there is interference from a strong source of radio waves,
the key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Insert the key into the ignition lock and bring into key mode. Display
messages
291On-board computer/Displays Z

Display messages
Possible causes/consequences and
M
MSolutions Â
Key not detected Key not detected
(white display mes-
sage) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected: X Operate the vehicle with the key in the ignition lock if necessary. Â
Remove starting Remove starting
button, then button, then
insert key insert key The key is continually undetected.
KEYLESS-GO is temporarily malfunctioning or is defective. A warn-
ing tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems perform a self test when the ignition is switched on. Some warning and indicator
lamps may temporarily switch on or flash during the test. This behaviour is nothing to be
concerned about.
The warning and indicator lamps will alert you to a malfunction if they switch on or flash after the engine is started or while driving. Safety
Seat belts Problem
Possible causes/consequences and
M MSolutions ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
for 6 seconds after the
engine starts.
The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X Fasten your seat belt (Y page 44).ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
after the engine starts.
In addition, a warning
tone sounds for up to
6 seconds. The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 44).
The warning tone ceases. 292
Wa
rning and indi cator lamps in the instrument clusterOn-board computer/Displays

Problem
Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Braking System) has been deactivated due to a
fault. Therefore, BAS (Brake Assist System), COLLISION PREVEN-
TION ASSIST PLUS, ESP ®
(Electronic Stability Program), ESP ®
trailer stabilisation, the HOLD function, hill start assist, the adap-
tive brake lights and PRE‑SAFE ®
, for example, are also deactiva-
ted.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such as the navigation system or the automatic trans-
mission, will be unavailable. Warning and indicator lamps in the instrument cluster
295On-board computer/Displays Z

Problem
Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. Therefore, BAS, COLLISION PRE-
VENTION ASSIST PLUS, ESP
®
, ESP ®
trailer stabilisation, EBD
(electronic brake force distribution), the HOLD function, hill start
assist, the adaptive brake lights and PRE ‑SAFE®
, for example, are
also deactivated.
Possible causes:
R Self-diagnosis is not yet complete
R The on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is a risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. 296
Warning and indicator lamps in the instrument clusterOn-board computer/Displays

Problem
Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is faulty. Therefore, ABS, BAS, COLLISION PREVENTION
ASSIST PLUS, ESP
®
, ESP ®
trailer stabilisation, the HOLD function,
hill start assist, the adaptive brake lights and PRE ‑SAFE®
, for
example, are also not available.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. !֌J
The red brake system
warning lamp and the
yellow ABS, ESP
®
and
ESP ®
OFF warning
lamps are lit while the
drive system is running. ABS and ESP
®
are malfunctioning. Therefore, BAS, COLLISION
PREVENTION ASSIST PLUS, EBD, PRE ‑SAFE®
, the HOLD function,
hill start assist, the adaptive brake lights and ESP ®
trailer stabili-
sation, for example, are also not available.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
297On-board computer/Displays Z

Problem
Possible causes/consequences and
M
MSolutions ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may
be blocked or the electric engine radiator fan may be malfunc-
tioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 326).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the coolant temperature is
below 120 †. The engine may otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning. A warning tone
also sounds.
The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).302
Warning and indicator lamps in the instrument clusterOn-board computer/Displays

Problem
Possible causes/consequences and
M
MSolutions X
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 326).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. Driving systems
Problem
Possible causes/consequences and
M MSolutions ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion. The distance to the vehicle in front is too small for the speed
selected.
X Increase the distance. ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion. A warning tone also
sounds. You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
For further information on the distance warning function of COL-
LISION PREVENTION ASSIST PLUS, see (Y page 70).Warning and indicator lamps in the instrument cluster
303On-board computer/Displays Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them. The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
R never exceed the maximum permissible
gross vehicle weight or the permissible axle
loads for the vehicle (including occupants).
R the luggage compartment is the preferred
place to carry objects.
R position heavy loads as far forwards as pos-
sible and as low down in the load compart-ment as possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R always place the load behind unoccupied
seats if possible.
R use the lashing eyelets and the luggage
nets to transport loads and luggage.
R only use lashing eyelets and fastening com-
ponents that are suitable for the weight and size of the load.
R the maximum load capacity of the stowage
well under the luggage compartment floor
is 25 kg.
R secure the load with sufficiently strong and
wear-resistant lashing material. pad sharp
edges for protection.
! Do not position the load on one part of the
folding luggage compartment floor only.
The maximum load capacity of the folding
luggage compartment floor is 100 kg.
Spread the weight evenly to avoid damag-
ing the luggage compartment floor. Place a
solid board under the load if necessary.
Please note that the load on the luggage
compartment floor will be increased when
the load is lashed down. 306
Loading guidelinesStowing and features