2015 MERCEDES-BENZ A-CLASS HATCHBACK lock
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Display messages
Possible causes/consequences and
M
MSolutions ÷
inoperative See inoperative See
Owner's Manual Owner's Manual ESP
®
, ESP ®
trailer stabilisation, BAS, the HOLD function, hill start
assist and PRE-SAFE ®
are not available due to a malfunction.
The adaptive brake lights and COLLISION PREVENTION ASSIST
PLUS may also have failed.
In addition, the ÷andå warning lamps may light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distance may thus increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. T!
÷
inoperative See inoperative See
Owner's Manual Owner's Manual EBD (electronic brake force distribution), ABS, BAS, ESP
®
, ESP ®
trailer stabilisation, the HOLD function, hill start assist and PRE-
SAFE ®
are not available due to a malfunction.
The adaptive brake lights and COLLISION PREVENTION ASSIST
PLUS may also have failed.
A warning tone sounds.
In addition, the ÷,åand! warning lamps may light up
in the instrument cluster.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. 260
Display
messagesOn-board computer/Displays
Page 264 of 417
Display messages
Possible causes/consequences and
M
MSolutions !
Turn on the igni‐ Turn on the igni‐
tion to release tion to release
the parking brake the parking brake The red
!indicator lamp lights up.
You attempted to release the electric parking brake while the igni-
tion was switched off.
X Key: turn the key to position 1in the ignition lock.
X KEYLESS-GO: switch on the ignition. !
Release parking Release parking
brake brake The red
!indicator lamp flashes and a warning tone sounds. A
condition for automatic release of the electric parking brake is not
fulfilled (Y page 185).
You are driving with the electric parking brake applied.
X Release the electric parking brake manually. The red
!indicator lamp flashes and a warning tone sounds.
You are making an emergency stop using the electric parking
brake (Y page 185). !
Parking brake See Parking brake See
Owner's Manual Owner's Manual The yellow
!warning lamp lights up.
The electric parking brake is malfunctioning.
To apply:
X Switch the ignition off.
X Press the electric parking brake lever for at least ten seconds.
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to position P.
X Consult a qualified specialist workshop. Display
messages
261On-board computer/Displays Z
Page 267 of 417
Display messages
Possible causes/consequences and
M
MSolutions !
Parking Parking
brake
brakeinop‐
inop‐
erative
erative The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over- voltage or undervoltage.
X Rectify the cause of the overvoltage or undervoltage, e.g. by
charging the battery or restarting the engine.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be applied or released: X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop.
If it is still not possible to apply the electric parking brake: X Consult a qualified specialist workshop. The red
!indicator lamp flashes and the yellow !warning
lamp is lit.
It is not possible to apply the electric parking brake manually.
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to position P.
X Consult a qualified specialist workshop. J
Brake immediately Brake immediately Vehicles with manual transmission: a malfunction has occurred
while the HOLD function was activated.
A tone may also sound at regular intervals. If you attempt to lock the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Safeguard the vehicle against rolling away (Y page 184).
You can restart the engine. 264
Display
messagesOn-board computer/Displays
Page 278 of 417
Engine
Display messages
Possible causes/consequences and
M
MSolutions +
Top Top
up
upcoolant
coolant See
See
Owner's Manual
Owner's Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing so
(Y page 326).
If you have to top up the coolant frequently:
X Contact a qualified specialist workshop and have the engine
cooling system checked. ? The fan motor is faulty.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
If the temperature increases again:
X Consult a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 120 †. Display messages
275On-board computer/Displays Z
Page 288 of 417
Display messages
Possible causes/consequences and
M
MSolutions Tyre press. moni‐
Tyre press. moni‐
tor currently tor currently
unavailable unavailable No signals can be received from the tyre pressure sensors due to
strong RF interference. The tyre pressure monitor is temporarily
malfunctioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Wheel sensor(s) Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre press. moni‐ Tyre press. moni‐
tor tor
inoperative
inoperative No
No
wheel sensors
wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The
tyre pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Tyre press. moni‐ Tyre press. moni‐
tor inoperative tor inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions Depress brake to
Depress brake to
start engine start engine You have attempted to start the engine with the transmission in
position
Nwithout depressing the brake pedal.
X Depress the brake pedal. To shift out of P To shift out of P
or N, depress or N, depress
brake and start brake and start
engine engine You have attempted to shift the transmission to position
Ror D
without starting the engine.
X Start the engine.
X Depress the brake pedal.
i It is only possible to shift the transmission from position
Pto
the desired position if you depress the brake pedal. Only then
can the parking lock be deactivated. If you do not depress the
brake pedal, the DIRECT SELECT lever can still be moved but the parking lock remains engaged.
i At transmission fluid temperatures below
Ò20 † you can only
shift out of position Pinto another transmission position when
the engine is running. Display
messages
285On-board computer/Displays Z
Page 291 of 417
Display messages
Possible causes/consequences and
M
MSolutions The engine has stalled while pulling away, e.g. because the clutch
pedal was released too quickly.
X Depress the clutch pedal again.
The engine starts automatically.
X Slowly release the clutch pedal to pull away. Trans. Trans.
oil
oiloverhea‐
overhea‐
ted Drive on with
ted Drive on with
care care Mercedes-AMG vehicles: the transmission oil has overheated.
Manual drive program
Mand the temporarily active manual drive
program are no longer available. Engine power output is reduced.
X Allow the vehicle to cool down. 4matic currently 4matic currently
unavailable unavailable 4MATIC has overheated. The vehicle is only driven by the front
wheels.
X Drive on.
The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available again
and the vehicle is driven by all four wheels. 4matic inoperative 4matic inoperative 4MATIC is malfunctioning. The vehicle is only driven by the front
wheels.
X Consult a qualified specialist workshop. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Close the bonnet. 288
Display
messagesOn-board computer/Displays
Page 292 of 417
Display messages
Possible causes/consequences and
M
MSolutions Active bonnet mal‐
Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
G WARNING
If the ball coupling is not engaged, the trailer may come loose.
There is a risk of an accident. X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Engage the trailer coupling's ball coupling in the end position
(Y page 232). &
inoperative Bat‐ inoperative Bat‐
tery Low tery Low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 148).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 148).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Manual Owner's Manual The auxiliary heating is temporarily malfunctioning or faulty.
If the vehicle is on a level surface and the engine has cooled down:
X Make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 148).
If the auxiliary heating does not switch on:
X Consult a qualified specialist workshop. Display
messages
289On-board computer/Displays Z
Page 293 of 417
Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
If you are able to steer safely: X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Do not drive on.
X Consult a qualified specialist workshop. _
Before starting Before starting
the engine, turn the engine, turn
the the
steering
steering wheel.
wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone No ser‐
Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 327).290
Display
messagesOn-board computer/Displays