2015 MERCEDES-BENZ A-CLASS HATCHBACK lock

depress the brake pedal. Only then can the
parking lock be deactivated.
All vehicles (except Mercedes-AMG vehi-
cles): if you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved
but the parking lock remains engaged.
Mercedes-AMG vehicles: if you do not
depress the brake pedal, the selector lever
can still be moved but the parking lock
remains engaged.
Vehicles with automatic transmission: at
transmission fluid temperatures below
Ò20 †, you can only shift out of position Pinto
another transmission position when the
engine is running.
i Vehicles with automatic transmis-
sion: upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Vehicles with automatic transmission:
information on automatically releasing the
electric parking brake (Y page 185).
Pulling away with a trailer To ensure that you do not roll backwards
when pulling away on an uphill slope, apply
the electric parking brake.
X Press and hold handle :.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards. The red
!indicator lamp in the instru-
ment cluster remains lit.
X Depress the accelerator pedal.
X As soon as the vehicle/trailer combination
is held by the driving force of the engine,
release lever :.
the electric parking brake is released
The red !indicator lamp in the instru-
ment cluster goes out.
For further information on the electric parking
brake, see (Y page 185).
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot from the brake pedal to the accelerator pedal and depress it before the vehicle begins to
roll. G
WARNING
After a while, hill start assist no longer holds
the vehicle and it may roll away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
R you are pulling away on a level road or a
downhill gradient
R on vehicles with automatic transmission,
the transmission is in position N
R the electric parking brake is applied
R ESP ®
is malfunctioning
Further information on holding the vehicle
stationary on uphill gradients (Y page 174). Driving
161Driving and parking Z

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 204) or DISTRONIC
PLUS (Y page 196).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 348).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
165Driving and parking Z

Drive programs
Drive program C (Comfort) Drive program
Cis characterised by the fol-
lowing:
R the vehicle delivers comfortable, economi-
cal driving characteristics.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
Drive program S (Sport) Drive program
Sis characterised by the fol-
lowing:
R sporty engine settings.
Drive program I (Individual) In drive program
Ithe following properties of
the drive program can be selected:
R the drive (engine and transmission man-
agement)
R the suspension (vehicles with damping sys-
tem or AMG RIDE CONTROL)
R the steering
R the availability of the ECO start/stop func-
tion
R the climate control
Information about configuring drive program I
with COMAND Online or Audio 20 can be
found in the Digital Owner's Manual.
Drive program E (Economy) Drive program
Eis characterised by the fol-
lowing:
R the vehicle exhibits comfortable, economi-
cal driving characteristics.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
R the performance of the air-conditioning and
heating systems is reduced. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
All vehicles (except Mercedes-AMG vehi-
cles): the DIRECT SELECT lever is on the right
of the steering column. Automatic transmission
169Driving and parking Z

For information on the selector lever in
Mercedes-AMG vehicles (Y page 172).
The DIRECT SELECT lever always returns to
its original position. The current transmission position P,R, Nor Dappears in the transmis-
sion position display in the multifunction dis-
play (Y page 170).
Transmission position and drive pro-
gram display The current transmission position and drive
program appear in the multifunction display.
:
Transmission position
; Gear
= Drive program display
The arrows in the transmission position dis-
play show how and into which transmission
positions you can shift using the DIRECT
SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should
pull away carefully to check whether the
desired transmission position is engaged.
Ideally, you should select transmission posi-
tion Dand drive program Eor S.
Engaging park position P !
If the engine speed is too high, do not shift
the automatic transmission directly from D
to R, from Rto Dor directly to P. Otherwise,
the automatic transmission could be dam-
aged. j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
X Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Transmission position display Pis shown in
the multifunction display.
When you have engaged park position P,
make sure that the transmission position dis-
play shows Pin the multifunction display.
You can only engage park position Pwhen the
vehicle is stationary.
Depressing the brake and pushing the
DIRECT SELECT lever up or down disengages the parking lock. The transmission is in neu-
tral N.
At transmission fluid temperatures below
Ò20 †, you can only shift out of park position
P into another transmission position when
the engine is running.
In order to shift from park position Pdirectly
into Ror D:
R depress the brake pedal and
R push the DIRECT SELECT lever up or down
past the first point of resistance 170
Automatic transmissionDriving and parking

Engaging park position P automatically
Park position
Pis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the key or
using the Start/Stop button and open the
driver's door or front-passenger door
R you open the driver's door when the vehicle
is stationary or when driving at a very low
speed and the transmission is in position D
or R
Under certain conditions, the automatic
transmission shifts automatically to transmis-
sion position Pif the HOLD function or
DISTRONIC PLUS is activated. Observe the
information on the HOLD function
(Y page 205) and on DISTRONIC PLUS
(Y page 199).
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X If the transmission is in position Dor N:
push the DIRECT SELECT lever up past the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up past the first point of
resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further infor-
mation on the ECO start/stop function
(Y page 162). Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position Dor R:
push the DIRECT SELECT lever up or down
to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the key: if you then open the driver's
door or the front-passenger door or remove
the key from the ignition, the automatic trans- mission shifts to Pautomatically.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system: Automatic transmission
171Driving and parking Z

With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
With the Start/Stop button:
X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Selector lever (Mercedes-AMG vehi-
cles)
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
Transmission position and drive pro-
gram display The current transmission position and drive
program appear in the multifunction display. :
Transmission position display
; Drive program display
If the transmission position display in the mul-
tifunction display is not working, you should
pull away carefully to check whether the
desired transmission position is engaged.
Ideally, you should select transmission posi-
tion Dand drive program Cor S. 172
Automatic transmissionDriving and parking

Engaging park position P
X
When the vehicle is stationary, press but-
ton :. Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped.
Only shift the transmission into
position Pwhen the vehicle is sta-
tionary (Y page 170). The parking
lock should not be used as a brake when parking. In order to secure
the vehicle, always apply the elec-
tric parking brake in addition to the
parking lock.
In the event of a malfunction of the vehicle's electronics, the transmis-
sion may lock in position P. Have
the vehicle electronics checked
immediately at a qualified special-
ist workshop.
Park position Pis automatically
engaged if:
R you switch off the engine using
the key and remove the key
R you switch off the engine using
the key or using the Start/Stop
button and open the driver's
door or front-passenger door
R you open the driver's door when
the vehicle is stationary or when
driving at a very low speed and
the transmission is in position D
or R C Reverse gear
Only shift the transmission into
position Rwhen the vehicle is sta-
tionary. Automatic transmission
173Driving and parking Z

fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist workshop and have the fuel tank and fuel
lines drained completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the fuel injection system could otherwise be blocked by par-
ticles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 396). Refuelling
General notes The fuel filler flap is unlocked/locked auto-
matically when you unlock/lock the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Opening the fuel filler flap
:
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Instruction label on the fuel type to be
refuelled
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the key having been removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on
the inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out. Refuelling
181Driving and parking Z