ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
If you ever need help on the road, the Lincoln Motor Company is there
for you with nationwide, 24-hours-a-day, seven-days-a-week assistance.
The service is available:
•Throughout the life of the vehicle for original owners.
• For six years or 70000 miles (112655 kilometers) (whichever comes
first) within the extended powertrain warranty coverage period for
subsequent owners.
• For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
This complimentary Roadside Assistance program is separate from the
New Vehicle Limited Warranty, and includes:
• A flat tire change with a good spare (except vehicles supplied with a
tire inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement cost is the customer’s
responsibility).
• Fuel delivery – independent service contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel delivery service to two
no-charge occurrences within a 12-month period.
• Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• Towing – Lincoln eligible vehicles to the client’s selling or preferred
dealer within 100 miles (161 kilometers) of the disablement location
or to the nearest Lincoln dealer. If a client requests a tow to a selling
or preferred dealer that is more than 100 miles (161 kilometers) from
the disablement location, the client shall be responsible for any
mileage costs in excess of 100 miles (161 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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Low tire
pressure
warning lightPossible cause Customer action required
Flashing
warning light Spare tire in use Repair the damaged road wheel
and tire and reinstall it on the
vehicle to restore system function.
For a description on how the
system functions, see When your
spare tire is installed in this
section.
Tire pressure
monitoring
system
malfunction If the tires are properly inflated
and the spare tire is not in use but
the light remains on, contact your
authorized dealer as soon as
possible.
When inflating your tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How temperature affects your tire pressure
The tire pressure monitoring system monitors tire pressure in each
pneumatic tire. While driving in a normal manner, a typical passenger
tire inflation pressure may increase approximately 2 to 4 psi (14 to
28 kPa) from a cold start situation. If the vehicle is stationary overnight
with the outside temperature significantly lower than the daytime
temperature, the tire pressure may decrease approximately 3 psi
(21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower
pressure value may be detected by the system as being significantly
lower than the recommended inflation pressure and activate the system
warning light for low tire pressure. If the low tire pressure warning light
is on, visually check each tire to verify that no tire is flat. If one or more
tires are flat, repair as necessary. Check air pressure in the road tires. If
any tire is under-inflated, carefully drive the vehicle to the nearest
location where air can be added to the tires. Inflate all the tires to the
recommended inflation pressure.
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A dissimilar spare tire and wheel assembly is defined as a spare tire or
wheel that is different in brand, size or appearance from the road tires
and wheels and can be one of three types:
1.T-type mini-spare: This spare tire begins with the letter T for tire
size and may have Temporary Use Only molded in the sidewall.
2. Full-size dissimilar spare with label on wheel: This spare tire has
a label on the wheel that states: THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY
When driving with one of the dissimilar spare tires listed above, do not:
• exceed 50 mph (80 km/h).
• load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label.
• tow a trailer.
• use snow chains on the end of the vehicle with the dissimilar spare
tire.
• use more than one dissimilar spare tire at a time.
• use commercial car washing equipment.
• try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
• Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
• All-wheel driving capability
3. Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire and wheel assembly,
do not:
• exceed 70 mph (113 km/h).
• use more than one dissimilar spare tire and wheel at a time.
• use commercial car washing equipment.
• use snow chains on the end of the vehicle with the dissimilar spare
tire and wheel.
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WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
WARNING: Always use the jack provided as original equipment
with your vehicle. If using a jack other than the one provided as
original equipment with your vehicle, make sure the jack capacity is
adequate for the vehicle weight, including any vehicle cargo or
modifications.
WARNING: Disable the power running boards before jacking,
lifting, or placing any object under the vehicle. Never place your
hand between the power running board and vehicle as extended power
running boards will retract when the doors are closed. Failure to follow
these instructions may result in personal injury.
Note: Passengers should not remain in the vehicle when the vehicle is
being jacked.
Park on a level surface, set the parking brake, and activate the hazard
flashers. Place the transmission in park (P) and turn the engine off.
Location of the Spare Tire and Tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Item Location
Spare tire Under the vehicle, just forward of
the rear bumper
Jack tools Under the access panel located in
the floor compartment behind the
rear seat
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6. With the vehicle on level ground,
block both sides of the wheel
diagonally opposite (other side and
end of the vehicle) to the wheel
being changed. Do not jack the
vehicle on a hill or incline.
7. Turn off the deployable running boards. See the Driving Aids
chapter.
8. Obtain the spare tire and jack tools from their storage locations.
9. Use the tip of the jack handle to remove any wheel trim.
10. Loosen each wheel lug nut one-half turn counterclockwise but do not
remove them until the wheel is raised off the ground.
11. Position the jack according to
the jack locator arrows found on the
frame and turn the jack handle and
extension tool assembly clockwise.
Note:Use the frame rail as the
jacking location point, not the
control arm.
12. Raise the vehicle to provide sufficient ground clearance when
installing the spare tire, about 1/4 inch (6 millimeters). •Front
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•Rear
• Note: Jack at the specified locations to avoid damage to the vehicle.
13. Remove the lug nuts with the lug wrench.
14. Replace the flat tire with the spare tire, making sure the valve stem
is facing outward.
15. Reinstall the lug nuts until the wheel is snug against the hub. Do not
fully tighten the lug nuts until the wheel has been lowered.
16. Lower the wheel by turning the jack handle counterclockwise. 17. Remove the jack and fully
tighten the lug nuts in the order
shown and reinstall the wheel cover.
SeeWheel Lug Nut Torque
Specifications later in this chapter
for the proper lug nut torque
specification.
18. Unblock the wheels.
19. Put flat tire, jack, lug wrench and tools away. Make sure the jack bag
is properly reinstalled around the jack and tools assembly tray with the
strap securely fastened. Be sure to tighten the wing nut sufficiently so it
does not rattle when you drive.
Stowing the Spare Tire
1. Lay the tire on the ground, near the rear of the vehicle, with the valve
stem side facing up.
1
3
5 4
6
2
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