Introduction8
Child Safety 16
Installing child seats ....................................18
Booster seats .........................................29
Child seat positioning ...................................31
Child safety locks ......................................33
Safety Belts 34
Fastening the safety belts ................................36
Safety belt height adjustment .............................39
Safetybeltwarninglightandindicatorchime..................40
Safety belt-minder .....................................41
Child restraint and safety belt maintenance ...................42
Supplementary Restraints System 43
Driver and passenger airbags .............................45
Side airbags ..........................................47
Safety canopy curtain airbags .............................48
Crash sensors and airbag indicator .........................50
Airbag disposal ........................................52
Keys and Remote Control 53
General information on radio frequencies .....................53
Remote control .......................................54
Replacing a lost key or remote control .......................59
MyKey 60
Settings, MyKey .......................................60
Creating .............................................61
Clearing.............................................62
System status .........................................62
Remote start, MyKey ...................................63
Troubleshooting, MyKey .................................65
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Towing224
Trailertowing........................................224
Wrecker towing ......................................235
Recreational towing ...................................236
Driving Hints 237
Economical driving ....................................237
Floormats..........................................238
Roadside Emergencies 241
Getting roadside assistance ..............................241
Hazard warning flashers ................................243
Fuel cut-off switch ....................................243
Jump-starting the vehicle ...............................244
Customer Assistance 247
Reporting safety defects (U.S. only) .......................254
Reporting safety defects (Canada only) .....................254
Fuses 255
Changing a fuse ......................................255
Fuse specification chart ................................255
Maintenance 263
General information ...................................263
Opening and closing the hood ............................264
Under hood overview ..................................265
Engine oil dipstick ....................................266
Engine oil check ......................................266
Engine coolant check ..................................267
Automatic transmission fluid check ........................271
Brake fluid check .....................................272
Fuel filter ...........................................272
Washer fluid check ....................................273
Battery ............................................273
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Accessories336
Accessories .........................................336
Extended Service Plan 338
Audio System 341
Rear seat controls .....................................344
Satellite radio information ...............................348
MyLincoln Touch™ 352
Voice recognition .....................................361
Listening to music ....................................364
Phone features .......................................384
Information Menu .....................................391
Settings............................................403
Climatefeatures......................................415
Navigation system .....................................418
Appendices 431
Scheduled Maintenance 450
Normal scheduled maintenance and log .....................455
Index 468
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2014
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LINCOLN AUTOMOTIVE FINANCIAL SERVICES (U.S. ONLY)
Lincoln Automotive Financial Services offers a full range of financing and
lease plans to help you acquire your vehicle. If you have financed or
leased your vehicle through Lincoln Automotive Financial Services, thank
you for your business.
For your convenience we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-888-498-8801
For more information regarding Lincoln Automotive Financial Services,
as well as to access Account Manager, please go to www.LincolnAFS.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
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•The ignition is off.
• All vehicle doors are closed.
• The driver safety belt is unbuckled.
1. Switch the ignition on. Do not start the vehicle.
2. Wait until the safety belt warning light turns off (about 1 to
2 minutes).
• You must complete Steps 3 and 4 within 60 seconds or you will have
to repeat the procedure.
3. Buckle then unbuckle the safety belt three times, ending with the
safety belt unbuckled. The safety belt warning light will turn on.
4. Within seven seconds of the safety belt warning light turning off,
buckle then unbuckle the safety belt. The safety belt warning light will
flash.
This will switch the feature off if it is currently on.
This will switch the feature on if it is currently off.
CHILD RESTRAINT AND SAFETY BELT MAINTENANCE
Inspect the vehicle safety belts and child safety seat systems periodically
to make sure they work properly and are not damaged. Inspect the
vehicle and child seat safety belts to make sure there are no nicks, tears
or cuts. Replace if necessary. All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle assemblies, buckle support
assemblies (slide bar-if equipped), shoulder belt height adjusters (if
equipped), shoulder belt guide on seat back (if equipped), child safety
seat LATCH and tether anchors, and attaching hardware, should be
inspected after a crash. Read the child restraint manufacturer’s
instructions for additional inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that all safety belt assemblies in use
in vehicles involved in a crash be replaced. However, if the crash was
minor and an authorized dealer finds that the belts do not show damage
and continue to operate properly, they do not need to be replaced.
Safety belt assemblies not in use during a crash should also be inspected
and replaced if either damage or improper operation is noted.
For proper care of soiled safety belts, see Cleaning the Interiorin the
Vehicle Care chapter.
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WARNING:If the airbag has deployed, the airbag will not
function again and must be replaced immediately. If the airbag is
not replaced, the unrepaired area will increase the risk of injury in a
crash.
The airbags are a supplemental restraint system and are designed to
work with the safety belts to help protect the driver and right front
passenger from certain upper body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying airbag.
Note: You will hear a loud bang and see a cloud of harmless powdery
residue if an airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon activation. After airbag
deployment, it is normal to notice a smoke-like, powdery residue or smell
the burnt propellant. This may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for example, baking soda) that
result from the combustion process that inflates the airbag. Small
amounts of sodium hydroxide may be present which may irritate the skin
and eyes, but none of the residue is toxic.
While the system is designed to help reduce serious injuries, contact
with a deploying airbag may also cause abrasions or swelling. Temporary
hearing loss is also a possibility as a result of the noise associated with a
deploying airbag. Because airbags must inflate rapidly and with
considerable force, there is the risk of death or serious injuries, such as
fractures, facial and eye injuries or internal injuries, particularly to
occupants who are not properly restrained or are otherwise out of
position at the time of airbag deployment. Thus, it is extremely
important that occupants be properly restrained as far away from the
airbag module as possible while maintaining vehicle control.
Routine maintenance of the airbags is not required.
RESTRAINT SAFETY SYSTEM
The Restraint Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Restraint Safety System consists of:
• Driver and passenger dual-stage airbag supplemental restraints.
• Front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
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Your vehicle has a collection of crash and occupant sensors which
provide information to the restraints control module. The restraints
control module deploys (activates) the front safety belt pretensioners,
driver airbag, passenger airbag, seat mounted side airbags, and the
Safety Canopy. Based on the type of accident (frontal impact, side
impact or rollover) the restraints control module will deploy the
appropriate safety devices.
The restraints control module also monitors the readiness of the above
safety devices plus the crash and occupant sensors. The readiness of the
safety system is indicated by a warning indicator light in the instrument
cluster or by a backup tone if the warning light is not working. See the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either flash or stay lit.
• The readiness light will not illuminate immediately after the
ignition is turned on.
• A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a crash.
The safety belt pretensioners and the airbag supplemental restraint
system are designed to activate when the vehicle sustains frontal or
sideways deceleration sufficient to cause the restraints control module to
deploy a safety device or when a certain likelihood of a rollover event is
detected by the rollover sensor.
The fact that the safety belt pretensioners or airbags did not activate for
both front seat occupants in a crash does not mean that something is
wrong with the system. Rather, it means the restraints control module
determined the accident conditions (for example, crash severity, belt
usage) were not appropriate to activate these safety devices.
• The design of the front airbags is to activate only in frontal and
near-frontal crashes (not rollovers, side impacts or rear impacts)
unless the crash causes sufficient frontal deceleration.
• The design of the safety belt pretensioners is to activate in frontal,
near-frontal and side crashes, and in rollovers.
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Low Tire PressureIt will illuminate when your tire pressure is low. If the lamp
remains on with the engine running or when driving, check
your tire pressure as soon as possible.
The lamp also illuminates momentarily when you switch the ignition on
to confirm the lamp is functional. If it does not illuminate when you
switch the ignition on, or begins to flash at any time, have the system
checked by an authorized dealer. Refer to Wheels and Tiresfor more
information.
Low Washer Fluid
It will illuminate when the windshield washer fluid is low.
Parking Lamps It will illuminate when you switch the parking lamps on.
Powertrain Fault Illuminates when a powertrain fault has been detected. Contact
your authorized dealer as soon as possible.
Service Engine Soon Theservice engine soon indicator light illuminates when the
ignition is first turned to the on position to check the bulb and
to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the “service engine soon”
light will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the “service
engine soon” light blinks eight times, it means that the vehicle is not
ready for I/M testing. See the Readiness for inspection/maintenance
(I/M) testing in theFuel and Refueling chapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II) in theFuel and Refueling chapter. If
the light is blinking, engine misfire is occurring which could damage your
catalytic converter. Drive in a moderate fashion (avoid heavy acceleration
and deceleration) and have your vehicle serviced immediately by your
authorized dealer.
Instrument Cluster 103
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