2015 LINCOLN NAVIGATOR sat nav

You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resorting to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Need section, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
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You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA
ONLY)
This pertains to vehicles delivered to authorized Canadian dealers. In
those cases, where you continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve a factory-related vehicle
service concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation or arbitration program administered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact our Customer
Relationship Center.
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5. Locate the vertical adjuster on
each headlamp, then use a Phillips
#2 screwdriver to turn the adjuster
either counterclockwise or
clockwise in order to adjust the
vertical aim of the headlamp. The
upper edge of the light pattern
should touch the horizontal
reference line.
6. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS
NOT ADJUSTABLE.
7. Repeat Steps 3–5 for the other headlamp.
8. Close the hood and turn off the lamps.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
These are examples of acceptable condensation:
• Presence of thin mist (no streaks, drip marks or droplets).
• Fine mist covers less than 50% of the lens.
These are examples of unacceptable moisture (usually caused by a lamp
water leak):
• Water puddle inside the lamp.
• Large water droplets, drip marks or streaks present on the interior of
the lens.
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
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CLEANING THE INTERIOR
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING: On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side airbag system and affect performance of the
side airbag in a collision.
Note: Follow the same procedure for cleaning leather seats when
cleaning leather interior. See Cleaning Leather Seats .
Note: Do not use household cleaning products or glass cleaners, which
can stain and discolor the fabric and affect the flame retardant abilities
of the seat materials.
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
• Remove dust and loose dirt with a vacuum cleaner.
• Apply a layer of high quality foam cleaner designed for automotive
interiors, such as Motorcraft Carpet and Upholstery Cleaner, to the
dry stained area(s) of the item you are cleaning and let it soak in for
one minute.
• If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover. In Canada, use Motorcraft
Multi-Purpose Cleaner.
• If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring can set.
• Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
Cleaning Black Label Interior (If Equipped)
Note: Alcantara microfiber fabric is made of polyester microfiber with
micro-porous polyurethane. Using commercially available fabric cleaners
can cause permanent damage.
Note: Do not use commercially available leather and vinyl cleaning
products on Alcantara microfiber cloth fabric.
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GENERAL INFORMATION
Notice to Utility Vehicle, Van and Truck Owners
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles. To reduce the risk of serious
injury or death from a rollover or other crash you must:
• Avoid sharp turns and abrupt maneuvers.
• Drive at safe speeds for the conditions.
• Keep tires properly inflated.
• Never overload or improperly load your vehicle.
• Make sure every passenger is properly restrained.
WARNING: In a rollover crash, an unbelted person is
significantly more likely to die than a person wearing a seat belt.
All occupants must wear seat belts. Children and infants must use
appropriate restraints to minimize the risk of injury or ejection.
Utility vehicles, vans and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles, vans and
trucks are not designed for cornering
at speeds as high as passenger cars
any more than low-slung sports cars
are designed to perform satisfactorily
under off-road conditions.
Four-Wheel Drive System (If Equipped)
WARNING: Do not become overconfident in the ability of
four-wheel drive vehicles. Although a four-wheel drive vehicle
may accelerate better than a two-wheel drive vehicle in low-traction
situations, it will not stop any faster than two-wheel drive vehicles.
Always drive at a safe speed.
A vehicle equipped with four-wheel drive (when selected) has the ability
to use all four wheels to power itself. This increases traction which may
enable you to safely drive over terrain and road conditions that a
conventional two-wheel drive vehicle cannot.
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•Narrower – to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, sport-utility vehicles,
vans and trucks often will have a
higher center of gravity and a
greater difference in center of
gravity between the loaded and
unloaded condition.
These differences that make your
vehicle so versatile also make it
handle differently than an ordinary
passenger car.
TIRE CARE
Information About Uniform Tire Quality Grading Tire Quality Grades apply to new
pneumatic passenger car tires. The Tire
Quality Grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
• Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic passenger car tires. They do
not apply to deep tread, winter-type snow tires, space-saver or
temporary use spare tires, light truck or LT type tires, tires with nominal
rim diameters of 10 to 12 inches or limited production tires as defined in
Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades: The U.S.
Department of Transportation requires Ford Motor Company to give you
the following information about tire grades exactly as the government
has written it.
Wheels and Tires 297
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REAR AUDIO CONTROLS
Your vehicle is equipped with rear seat audio controls. This allows front
and middle seat passengers to simultaneously control the vehicle media
sources (radio, CD or SYNC).
A.VOL: Press this button to increase or decrease the volume of playing.
B. MEDIA: Press this button to scroll through available playing media,
such as AM, AM2, FM1, FM2, FM3, SAT1, SAT2, SAT3, CD, and SYNC
sources (USB, SD card, Bluetooth audio or Line in).
C. Rear audio display: See displayed time, radio frequency, Sirius radio
channel or CD track.
D. CLOCK: Press this button to display the time briefly. Press and hold
the button. to display the time until you release the button. You can
press the button to display the time even when the radio is off.
E. SEEK: Select the next or previous stored radio frequency station,
Sirius radio channel or CD track.
• In radio mode, press and release the button to go to the next or
previous memory preset. Press and hold the button to fast seek down
the radio frequency.
• In satellite radio mode, press and release the button to go to the next
or previous preset channel (in SAT1, SAT2 and SAT3). Press and hold
the button to fast seek down the channels.
• In CD and SYNC modes, press and release the button to go to the
next or previous track. Press and hold the button to fast reverse or
fast forward within that track.
ABCDE
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SATELLITE RADIO INFORMATION (IF EQUIPPED)
Satellite Radio Channels
Sirius broadcasts a variety of music, news, sports, weather, traffic and
entertainment satellite radio channels. For more information and a
complete list of Sirius satellite radio channels, visit www.siriusxm.com in
the United States, www.sirius.ca in Canada, or call Sirius at
1–888–539–7474.
Note:This receiver includes the eCos real-time operating system. eCos
is published under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
Antenna
obstructions For optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overload When you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interference Your display may show ACQUIRIN
G...to
indicate the interference and the audio
system may mute.
Sirius Satellite Radio Service
Note: Sirius reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
348 Audio System
2015 Navigator(nav)
Owners Guide gf, 2nd Printing, December 2014
USA (fus)